Oaxaca hotellia

Plussat: By far, the best hotel in Oaxaca. Highly reccomended!

Plussat: Very well located and staffed. The building is a gorgeous old convent. Very nicely decorated. Service was generally good.

Miinukset: They tried to give me a room that was inferior to what I booked.

Plussat: Great location/beautiful old building

Miinukset: Way overpriced

Plussat: The place is beautiful and the rooms very comfortable, dark and quiet at night

Miinukset: There needs to be better poolside service here. Also, should consider hearing the pool so that it is comfortable to swim on the cooler months

Plussat: Beautiful hotel with so much history. Great service; professional and personable staff.

Miinukset: Excellent property. Everything was great. Only minor complaints were small bathroom area - shower was fine and no easy access to plugs to charge phones!

Plussat: The style of the historic building and the comfortable beds.

Miinukset: A beautiful hotel in a perfect location to explore Oaxaca City.

Plussat: Perfectly located, beautiful grounds and pool, large clean room, attentive service- what more could you ask for? My 22 year old daughter didn't want to leave. Neither did I, will certainly return.

Miinukset: Nada! Great place on quiet street so close to everything

Plussat: The things above

Miinukset: Too big too many oeople and we received a bad room when we arrived ... we arrived late because the plane was delayed and the room was bad not the same level we had organized for ... they gave uscthe better room the next day .... but it was really bad ....

Plussat: Location restaurant on first floor staff attitude

Miinukset: Nothing

Plussat: The location was perfect for enjoying the city and the activities for Dia De Los Muertos! The staff was exceptionally helpful and kind.

Plussat: Staffs

Miinukset: helpful hospitality

Plussat: When you first enter the heavy wrought iron gates off the street, you are greeted by a serene courtyard that is as immaculate as it is colorful. Located a block from the main square (zocalo), you are never far away from stores, restaurants and bars of this charming city. Many streets are closed to traffic, and they are always filled with tourists and families. Every day, all day, I saw workers cleaning walls, railings. The place is spotless. The staff is friendly and always greets you. They have some shared terraces with loungers where we had siestas in the afternoon while listening to the many caged birds’ songs. I was surprised that they had turn down service. Also, more amenities that some of the higher star places we’ve stayed. Beds were comfy with plenty of extra pillows. Shower was spacious. We booked some great trips through the front desk. I would definitely stay here again.

Miinukset: Not the fault of the property, but we could hear the pounding disco on the other block, but only Saturday night. The water pressure was weak, also not sure if this is a town-wide problem.

Plussat: The property was very clean and the staff was super helpful. Location is nice - 3 blocks from the Zocalo

Miinukset: The rooms could be bigger

Plussat: This was a wonderful place to land our first night in Oaxaca – central location, clean, beyond kind staff. Our plane was repeatedly delayed getting us in well passed midnight. The team stayed in touch with us and let me add a last minute airport pick-up. They were truly generous. The bright colors and birds chirping and flying in the common areas were a joy, and the restaurant staff at breakfast were super welcoming. Three cheers and thanks!

Miinukset: Some traditional elements - a tile floor room off a central atrium - meant the room was dark and a bit loud. We definitely got sound coming in right off the hall and ricocheting from other places. It's 100% what we expected from the pictures and nature of this architecture so no complaints here but good for potential guests to consider.

Plussat: Everything was excellent!!

Plussat: Everything about the hotel was great. Location was perfect, only a couple blocks from the Zocalo, Very clean and quiet. Bathroom was huge.

Plussat: The location and value are excellent. Plus the grounds are very beautiful.

Miinukset: There were mosquitos in our room, but then a gecko snuck in our room and ate the mosquitos.

Plussat: This is a beautiful find in a great location. Every staff member I encountered went above and beyond to help. I don’t speak Spanish and they took their time to understand and make sure I had what I needed. The young woman (I wish I had her name) at the front desk saved me when my phone completely died. Breakfast was simple and delicious. Don’t miss the tamale lady! Not fancy but you have everything you need. Beyond the front gates is a beautiful oasis.

Miinukset: I did not find anything I didn’t like!

Plussat: Nice garden and the common area

Plussat: The location was beautiful, the staff was very friendly and accommodating, the location was convenient and I liked the ecological theme.

Plussat: Great location: staff is nice, clean room.

Plussat: Nice location, friendly staff and good value

Plussat: The hotel is in a great location, super clean! Great value.

Miinukset: There was no TV or refrigerator. .

Miinukset: Breakfast was disappointing.

Plussat: Super service, great location ..

Plussat: Staff was exceedingly helpful and kind, very much a close, B&B type feel.

Plussat: The hotel is small, intimate with both privacy and the feeling of staying with a warm and welcoming family. Breakfast in the beautiful and peaceful courtyard, with a bubbling sound of fountain and bird song, is a special treat that draws you into the specialness of Oaxaca. Staff are wonderful.

Plussat: The property was secure , extremely well maintained and comfortable .

Miinukset: Nothing .

Plussat: Everything was perfect, and surprisingly the food was the best in Oaxaca!!! To bad they’re not open for dinner

Plussat: Charming. Special.

Plussat: Facilities, staff, breakfast, location to fine restaurants

Miinukset: Everything was perfect!!

Plussat: Wonderful and helpful staff. Comfortable and we'll located. Delicious food.

Plussat: Location was great. Close walking distance to everything

Miinukset: There was construction noise from next door so it was difficult taking naps during the day.

Plussat: The personal attention was excellent

Plussat: The staff were hands down the best. Friendly, helpful, patient.

Plussat: Very good food Service not that good Very friendly The shoutle downtown excelente

Miinukset: Faster service

Plussat: great hospitality exceed any 5 stars plus

Miinukset: shower not draing well but that easy to solve

Plussat: Nice and clean !! The staff is very welcoming !

Plussat: Nice hotel, nice room with great attached bath room.

Miinukset: 1. Paying more than 200 USD a night, having breakfast included and needing to decide either fruits or orange juice does not match together. Stingy guys are not good hosts 2. On top are included children not provided with breakfast! Children are only allowed to sleep for free, but not to eat anything! Would not imagine that I ever make such an experience. And making this experience in the generally very family-friendly Mexico disappoints me even more. 2. People are arrogant, not respectful and missing basic bahavior skills 3. Noicy Parties till 4 AM in the morning in the night club of the hotel is good if you are a single guy. But it is definitely not family friendly. Good beds and room can only be enjoyed with a silent atmosphere.

Plussat: Beautiful setting, peaceful. Delicious food, including extensive breakfast buffet. Outstanding staff in every department. Clean rooms and property.

Plussat: Very cozy and personal with nice garden area to relax, service is above and beyond

Plussat: Very centrally located for all major tourist attractions and restaurants

Miinukset: Small bathroom

Plussat: My favorite hotel in Oaxaca centrally located on a quiet street with a helpful staff

Plussat: The style of the palace and of the bedrooms

Miinukset: The limit to smoke in open areas

Plussat: Great location. Really excellent service. Great breakfast. Nicely decorated. Super clean.

Miinukset: The bed is a bit tired and too short for people over 5'10". There is no real rooftop deck. The rooms and bathroom is a bit small.

Plussat: Artistically decorated. Staff is very kind and professional. Free gift upon check out (a nice surprise).

Miinukset: I stayed at room Padova (facing the street), can hear street noise during the night.

Plussat: Great comfort and an oasis of tranquility in the rapidly moving city Breakfast was wonderful as were their ever changing fruit becerages

Plussat: Gorgeous hotel with a nostalgic flair. Super friendly staff.

Plussat: The staff was unbelievable--nothing was too much trouble. We felt like pampered royalty. The breakfast was delightful--freshly baked breads, fabulous Oaxaca hot chocolate (or coffee of course) , fresh squeezed orange, or green, or carrot juice), and a gorgeous fruit plate. It felt like staying in a mansion with your own staff. HIGHLY recommend.

Plussat: The beds were fine. Once we got a room off the main courtyard we were quite pleased. The room with two beds in tucked away behind the courtyard was lovely, private, and spacious. Breakfast was good and nicely presented in the courtyard.

Miinukset: The rooms around the courtyard are on the main floor only. Your room opens onto the public area directly. These rooms have few or no windows and less privacy. Lacked a dresser in our room. We were able to move after the first night.

Plussat: Location Clean room

Miinukset: Room was small and dark, the only windows gave on a public path, no privacy unless you close the blinds completely, very noisy both during the day (they were remodelling a room next to ours, with jackhammers... impossible to rest) and at night (noise from room above), service was haphazard (we didn’t get the breakfast vouchers on the first day as announced by receptionist, and on the last day, we ordered a taxi for 9 o’clock, except the receptionist has forgotten to do it). When we did receive the breakfast vouchers, we found out we could not choose between Mexican or continental, Mexican was chosen for us... Hot water took several minutes to arrive (at least 5) and didn’t last long. Extremely poor value for money, more than 250 EUR/night for this is clearly not worth it. Will not visit again.

Plussat: The courtyard was nice and the wait staff was friendly, especially Juan Carlos. The room was immaculate. The hotel is only 2 blocks from the Zocalo.

Miinukset: THE SIZE OF THE BED IS MISREPRESENTED! My print out says the bed is extra large. The hotel desk clerk says that it is a Queen Size. IT IS NOT. It´s a Mexican queen size which is much smaller than a US queen size. Their bed was like my parents bed from the 1950´s. I am 6´2" and 230 lbs., not enough room for me and my wife. If you're two big people, don't stay here. There was also only one sitting chair in the room, would have loved two of them. No good reading light at night for ONE person.

Plussat: Absolutely loved our stay at Casa Sierra Azul, a magical place and extremely comfortable.

Miinukset: Very little could have been improved

Plussat: The hotel is located near the Zócalo and close to restaurants, stores , markets and churches. We loved the location specially because of the cleanliness of its facilities and attention and care from its people. We certainly recommend Casa de Sierra Azul and will be back in the near future.

Miinukset: Nothing, everything was excellent.

Plussat: Front of house staff very helpful in organising a day trip through Oaxaca valley. Gabriel the waiter was extremely helpful and friendly!

Miinukset: shower had very little to now water at some point; water pressure was minimal, if any; hot water takes a good 5 minutes to start working, and then it is impossible to regulate. either you get burnt or freeze.

Miinukset: It took a while for the water in shower to get hot

Plussat: We stayed in room 8 which had a very comfy king bed and a wonderful bathroom. Great mix of comfort and character. The staff were helpful and friendly. We stayed 6 nights and felt well cared for.

Miinukset: I have only one complaint, but it is worth mentioning. The breakfast which was included in the rate is very basic. We were given a voucher for a continental breakfast which in Mexican standards was very poor. Coffee juice, toast and butter and jam. I complained and was upgraded to include scrambled or fried eggs. We stayed at two other hotels in Oaxaca over a period of two weeks and this was a very disappointing. The hotel is lovely, but I don’t understand this oversight. In hindsight, I would have chosen a rate without breakfast and would have been happier with our stay there.

Plussat: The staff was incredibly helpful and very friendly.

Plussat: Staffs are full of hospitality, and eager to help us. There is a good patio and cozy spaces to stay confortable.

Miinukset: Breakfast is too simple. In other words it’s not sufficient. We needed to add some more dishes with additional cost.

Plussat: This place was so great! Relaxing courtyard and a neat little bar with artwork. The vibe is relaxed but still social. My dorm room had big comfy beds and personal curtains for privacy. The included breakfast was a nice bonus.

Plussat: Beautiful garden, good breakfast, actually working hot water in the shower ! Cute bar terrace at the top as well. Comfortable beds with individual lights, curtains and multiple plugs

Miinukset: The location was a bit further from town center than other hostels.

Plussat: Everything was really good. Well located. Workers were very helpful. It was clean. The breakfast is really really great ! The massage was really nice, I'll recommend it.

Miinukset: Everything was ok.

Plussat: My friend and I stayed in a private room with 2 beds, and private bathroom. Very good value with the included breakfast. Location is about a 15 minute walk to the Zocalo. Not the most interesting area right near the hostel but just a short walk to restaurants, historic buildings, and the main plaza. The hostel is a great place to meet other travelers. Helpful staff. I would stay here again.

Miinukset: Tiny sink located outside of the bathroom, and no counter space (bring your hanging toiletry bag). The room was on the second floor facing the street, and the occasional buses going by were loud, and a nearby bar played heavy metal music til midnight on one night; bring your earplugs.

Plussat: you can see that they really make an effort for everything to be near perfect.

Miinukset: the only thing I could maybe complain about was the bed mattress which had a lump in the middle but that didn't keep me from having a good night's sleep.

Plussat: The help and all the Informations that the stuff have given us. The ambience is very charming and positive:)))

Miinukset: The beautiful garden and the cleaness:)))

Plussat: The hostel is very nice and has a cute courtyard and a nice bar. The rooms are spacious, but a little noisy. The bathroom is clean and the breakfast is a nice touch!

Miinukset: Even though most of the staff was very nice and helpful, one employee kept misinforming us on issues regarding payment, tours, times etc. it had a really negative impact on our stay as we ended up spending a lot of extra money due to the wrongful information and bad attitude!

Plussat: likes : staff / location

Miinukset: Its built around an inner courtyard so noise from below can be heard on the levels above - very very noisy and echoey - didnt sleep well at all during my stay -there was noise from 6am until late at night - also the club opposite had loud music going until 3am - i averaged 3-4 hours sleep a night :0((

Plussat: Location is perfect.

Miinukset: The room was quite small and dingy.

Plussat: The staff where friendly and helpful. The room was very clean and location was perfect for exploring the town. The breakfast had many option and was included in the price.

Miinukset: Parking not included and the hotel charges . The hotel charges for valet parking as well as charging for parking the car in one of the off site parking lots. In regards to the room there was no windows and when having a shower there was no door therefore the bathroom floor would become extremely slippery after having a shower.

Plussat: Localisation is perfect Breakfast is very good Rooftop and swimming pool are very pleasant Staff is helpful

Miinukset: The arrival: when they said that the booking has been canceled some hours before, and I haven't been informed about that (no cancelation made on booking ; the reason of cancelation is the card was out dated, but I haven't received any warning neither from the hotel or booking as it happens in similar case). They finally managed to find a room, but it's not a pleasant situation, especially at 3 in the morning

Plussat: Great breakfast and amazing location

Miinukset: Rooms feel very stuffy due to poor ventilation. The shower has no door, so all of the bathroom ends up wet. The pool was smaller than expected.

Plussat: Great location, clean rooms, allowed to leave bags due to arriving earlier than check in time and good facilities - roof top with pool. Breakfast was great and service too.

Plussat: Location is convenient for sightseeing in central Oaxaca. Staff are helpful and friendly.

Miinukset: Got severely food poisoned at breakfast and barely made it back to Mexico City without immediate medical help. It has been three days now and I am still not completely back to normal.

Plussat: Wonderful breakfast. Friendly and helpful staff. Lovely chocolates every night. Fantastic space with modern interior design mixed with colonial architecture. Beautiful!

Plussat: Breakfast was delicious (coffee not so much but plenty of options in town). Rooms exceeded expectations. Location was ideal.

Miinukset: We left town for short excursion to Puerto and its beaches. On early morning ride to airport, my daughter realized she had left her rings in her hotel room bathroom, so we called the hotel to let them know. When we returned to pick up the rings, we were told they never found them. It was obvious though from their response they were being dishonest: either the receptionist we called never relayed the message to the cleaners or the cleaners took or threw away the rings (which were not made of precious metals and only held sentimental value). Our daughter was heartbroken and this misstep on the hotel's part unfortunately dampened our otherwise wonderful experience in Oaxaca.

Miinukset: The toilet and bedroom are in the same room, spaced feet apart and separated by a curtain.

Plussat: Spacious rooms, Well decorated Nice rooftop

Miinukset: Beautiful small boutique hotel with spacious rooms and very well located but unfortunately overpriced. We booked it because of the convenient location during Dia de Los Muertos. I understand rooms are scarce in the city center at this time but this is even above the price of a 5* hotel without all the goodies.

Plussat: The attention to detail, design, location.

Miinukset: Bathrooms, hospitality could have been better.

Miinukset: There was no sign of Management during our 7 day stay. One night we were only 2 guests at the hotel and they left all of the public areas in darkness and only upon request did they turn on the floor lights.

Plussat: an oasis of gardens, terraces outside the rooms, very soothing staff was excellent, service rapid chef was excellent and very obliging dining area is in a beautiful setting, covered outdoor gardens fabulous Oaxacan coffee

Miinukset: Too far from town if you want to spend most of your time in the stores, museums, churches but taxi ride only 100 pesos each way and never much of a wait for a taxi. Remember most taxis do not have seatbelts, AC, and some have no insurance and are not in very good condition. Drivers are always pleasant and drive safely otherwise.

Plussat: The food was wonderful and the property was beautiful.

Plussat: Room was large overlooking mountains Comfortable inside with nice balcony Internet was slow Staffs were helpful

Plussat: The tranquility and the gardens

Miinukset: It was far from the center of the city

Plussat: The reception desk staff was quite helpful.

Miinukset: I believe my partner and I got food poisoning from the the breakfast at the restaurant.