Oaxaca hotellit lähellä Zocalo Square

Plussat: Beautiful place have always wanted to stay here. The room was a little small and we could not open a window. We did enjoy the pool.

Miinukset: I really felt that a Hotel of this quality and price should have a great restaurant and a cool bar. The food here for Oaxaca is very middle of the road. Pricey place.

Plussat: Location

Miinukset: Noisy room

Plussat: The staff was amazing. Vincente was so gracious and helpful. The property was elegant as well as historical. Breakfast was wonderful and the individual courtyards were wonderful.

Miinukset: There was nothing that we would change.

Plussat: Beautiful hotel with so much history. Great service; professional and personable staff.

Plussat: Beautiful hotel. Perfect staff.

Plussat: Very good location in Oaxaca and beautiful historical building!!!

Miinukset: They promote themselves as “gran clas” Hotel but: Politeness of staff: especially the receptionists are poor and arrogant. Eg: We were not informed about the full day huge wedding party in the main hall and the pool area which resulted in very limited access to the pool area for all other guests. Room 238 was quite nice and quite but bathroom needs complete renovation and modernization. Blanket is very heavy and not comfortable. Gym is extremely small. All in all: totally overpriced - not worth the money!

Plussat: We were in room 227. It was clean and spacious but it was dark. You need to install more lights in ceiling.

Miinukset: Room was very dark even with window and curtains open.

Plussat: Beautiful old convent, lovely ambiance, quiet. Best location one block from Santa Domingo church and close to Zocalo...

Miinukset: Front desk and door staff were a little somber and not as friendly as typical. Room staff/ maids were wonderful. Food was not great but Oaxaca has a high bar to follow.

Plussat: Perfectly located, beautiful grounds and pool, large clean room, attentive service- what more could you ask for? My 22 year old daughter didn't want to leave. Neither did I, will certainly return.

Miinukset: Nada! Great place on quiet street so close to everything

Plussat: The building is stunning and the ambience was wonderfully serene. It transports you. The pool was a welcome bonus, especially on a hot day. The most delectable restaurants and sights are within walking distance. The entire town is encapsulated in time.

Miinukset: Our room was far too dark. The only window we had faced an outside wall, was on a corner and made the room feel sadly austere. We were celebrating our 15 year anniversary and we ended up with a two twin beds. We asked for 5 nights to be moved, but were not accommodated.

Plussat: The hotel is stunning. The location is great - it feels like a slice of history. Breakfast is lovely, and the people doing the food service were lovely.

Miinukset: While we were traveling with two other couples, we were also there with our 6 year old son. We took a room with two queens, which turned out to be two large double beds - just slightly too small to sleep comfortably for a couple in one of the beds. But the room was big. There is a lovely pool, but the music is blaring all day long - sometimes the music is ok - sometimes it was annoying sometimes it was hard to hear. They had an event on a Friday, and the music from the event competed with the pool music. There were two events over the weekend, of which we had been unaware of when booking. On Saturday, we had to share the pool area all day with a wedding. ALL DAY! And they were blasting the music so loud from the afternoon until after 10, that it was unpleasant to sit at the pool. We specifically chose the hotel so we could take our child to the pool - and it was unfair to assume that people at the hotel should share the facilities with a wedding from mid day until bed time, especially with such unbarably loud music. The event should not be allowed to be so long, and the music was way way way too loud. Not fair for the price that we paid. I had been longing to stay in this hotel for decades - and while the physical hotel was charming, the place was run like an enormous Hilton. With the exception of the barman and the chamber maid, the service was impersonal. The atmosphere felt like staying at the airport, which is totally contradictory to the beauty of the hotel. With the exception of breakfast, I was surprised that the food wasn't better. The margaritas and guacamole tasted as though it had been stocked in the refrigerator for some time - not fresh. We ordered dinner a couple of nights at the pool which was sub par. The prices were reasonable, but food could be better! That being said, I cannot imagine staying in a more beautiful hotel - They need more attention to the comfort and wellbeing of the residents - a warmer welcome would be welcome!

Plussat: Lovely garden, little pool to cool off in and beautifully designed rooms

Plussat: This was our third visit staying at Casa del Sotano. We love the location, the great breakfast with a panoramic view of Oaxaca and the surrounding mountains. The rooms are very comfortable, though somewhat small in some cases The staff are very personable and helpful with everything from restaurant recommendations to making arrangements for taxis and tours.

Miinukset: The rooms on the "sotano" level can be a bit dark

Plussat: The hotel is really beautiful, the restroom a little small but cute. The location is 3 blocks from “Convento de San Felipe” one of the most beautiful places I have visited.

Miinukset: The rooms, the hospitality and the location.

Plussat: Everything

Miinukset: Nada

Plussat: Beautiful green interior courtyard

Miinukset: Hard pillows

Plussat: The staff went out their way to make us comfortable. The food was very good at the restaurant and it has a great view!

Plussat: The only problem was the shower and bathroom sink.

Miinukset: Beautiful and great staff

Plussat: A great central location, unique property, many options on the breakfast buffet, staff very helpful and friendly. They have solar hot water heating system so there are even hot showers. It can take awhile for water temp to warm up depending on what floor you’re on and a bit tricky to regulate in our room but a minor inconvenience if at all.

Miinukset: If you have difficulty with stairs ask for a ground level room. There are no elevators which wasn’t a problem for us but might be for some.

Plussat: Well located, good breakfast

Miinukset: Overpriced and water pressure in shower is not strong

Plussat: Central location, pretty nice breakfast, considerable rooms & bed

Miinukset: During our stay, there was a lot of work going on around the hotel. The noise and smells were a bit of a drag, but our room was nice and quiet at night

Plussat: Staff were incredibly friendly and helpful. Room was extremely clean and comfortable. Location couldn’t be any better.

Miinukset: Wifi strength is a bit irregular. Shower has very little pressure and had to calm reception a couple of times because of lack of hot water.

Plussat: Room was clean.

Miinukset: My room 406 had no hot water. I advised the staff 3 times with no results. Very poor lighting in bathroom. Would not stay there again

Plussat: The entertainment in the evening was 3 amazing opera singers.

Miinukset: The rooms were covered in mold dripped from the ceiling and were unhealthy to stay in. When I pointed at the fridge that was covered in rust and leaking all over the floor, I was told that they would mop it up and if we did not plug it in then it would not happen again. The espresso machine at the coffee bar leaked so badly that the coffee was full of grounds and and very weak. The restaurants were unappealing, the steak advertised as filet mignon was a tough piece of stewing steak and the sauce on my friends pasta tasted like ketchup. In fact it was so bad after one night we left and went somewhere else even though we could not get our money back.

Plussat: The location was good...... Close to Centro. Coffee, yogurt, granola and papaya were nice for breakfast.

Miinukset: We had NO hot water. This hotel claims to be pet-friendly on this website but we were surprised on check-in with Terri's flippant comment that dogs weren't allowed. I showed her the reservation sites which state that they allowed pets. She said the info was a mistake! I offered to leave for a refund but she permitted us to stay....As it was raining...We were grateful but cannot recommend this hotel since we couldn't even shower, the water was ice cold. I've since read that this is typical.

Plussat: Very tasty breakfast

Plussat: General positive attitude of service staff

Miinukset: Low water pressure, no daily towel change, simple amenities like towel cap + tissue box not provided, room layout at door front makes it imposdible to walk in straight....

Plussat: Breakfast tea and coffee at night.

Miinukset: Noise from adjoining room. Walls very thin. Could here everything. Laughing, talking, snoring.

Plussat: Breakfast was good

Miinukset: the wall between rooms, you can hear the TV, you can hear people talking, you can hear people in the bathroom. they got to,do something with the walls to solve this problem,

Plussat: Spacious grounds with comfortable room

Miinukset: We ordered a junior suite with two beds, but none was available on the day we arrived. Desk staff was not helpful, but the porter was! The manager indicated that the problem was with communication from booking.com

Plussat: Location, friendly staff, value for money

Plussat: The gardens, the included breakfast was amazing

Miinukset: A little bit outdated

Plussat: Good location, just a short walk into town. The bed and bathroom were clean.

Miinukset: It’s really outdated and could do with a revamp. It’s also pretty big so the staff aren’t particularly accommodating, although the porters were lovely.

Plussat: The rooms were spacious and very clean. The food was great, and a good introduction to Oaxacan cuisine. Location is also practical if you are coming or leaving with an ADO bus.

Miinukset: Overall a good hotel, but if you are a young solo traveller, don't expect this place to be fun. The staff is professional, not friendly. It's a business-people and family oriented hotel.

Plussat: Very relaxing. Helpful staff. Great food

Plussat: The bed is comfortable

Miinukset: The check in and out staff was rude, I called for help with TV, change towels and they never came, also the bath tub was very old and rusty, not clean, the water changed while I was in the shower cold then hot then cold again horrible experience, and i could hear my neighbors as they talk or had intercourse.

Miinukset: It's noisy

Plussat: The location of the hotel. The low price.

Miinukset: The fact that my room had no window and only a matrimonial bed. Also there was someone using electric drilling tools early in the morning on sunday. I have no idea who decided to do that at such an early time on sunday rather than waiting in the late morning/afternoon. It annoyed us a lot.

Plussat: I upgraded a room to a balcony which over looked a street. This allowed extra light and life into my room. If I felt that the street noise was to loud there was a full length double glazed door which kept the room quiet. I think that rooms without a balcony had no direct outdoor light which would not have been acceptable to me.

Miinukset: Nothing that I can think of.

Plussat: The cafeteria was ok but too few waiters; actually there were only two of them, except on the Tuesday one of them had the day off.

Miinukset: The lack of natural light and the extra small shower (64x81 cm.) and bathroom area, too difficult to share!! The broken safebox which we couldn't use right away- it was fixed in the evening of the second day of our stay while we weren't there. (We had to leave our valuables in one of my brothers' safebox.)

Plussat: Centrally located walking distance to zocalo, great restaurants and museums. Recently refurbished rooms. Staff spoke English and were very nice. Room was very clean and comfortable beds.

Miinukset: There are only eight larger“balcony” rooms with outward facing widows. We stayed in one but windows face the street and is was frequently noisy especially with a thumping nightclub across the street. Thank god for earplugs. The rooms with interior facing windows are likely quieter.

Plussat: The rooms are very small, no coffee in the room, no iron, not enough hangers just like 3-4, very simple rooms, shower was very small, furniture was cheap, one towel per person only, one small shampoo (no conditioner). When they did the cleaning, I could find hair in the sink and bathroom was not clean enough. Only one toilet paper not an extra one, I feel they were very cheap in leaving enough shampoo, towels etc for each person or enough to be comfortable. Tv don’t work.

Miinukset: The staff was very polite and friendly, front desk was always greeting and customer service was excellent. Location was great, walking distance to good restaurants and downtown. Price Per night was good.

Plussat: Friendly, helpful staff Well-appointed room Comfortable bed