Phoenix hotellit Maryvale

Plussat: I liked the roomy room and the comfortability

Plussat: We didnt have to drive to get some food..

Miinukset: No..

Plussat: Close to airport

Miinukset: Very dirty - dead spiders in room, trash in elevator, trash can in room not emptied, etc

Plussat: I felt safe everyday I had clean towels and when needed clean bediing very good staff good stay will tell family and friends

Miinukset: Liked it all no bad words to say

Plussat: I felt safe everyday i had clean towels and when needed clean bedi g very good staff. Over sll good stay will tell family and grie ds

Miinukset: No bad words to say

Plussat: Close to the shopping area I was going too.

Miinukset: Staff was not friendly we had trouble will the TV and was told that she didn’t want to come up so just try to fix it ourselves

Plussat: Staff is really polite, n it's peaceful..

Plussat: Our flight came in at 7:30am and this hotel is so close to the airport we arrived hours before 3:00 checkin. We asked about early check in and they said they would have the girl go clean our room and we could have it in 1/2 hour!! Amazing staff!!

Miinukset: Nothing! This hotel was well worth it!!!

Plussat: Great customer when we check in and check out.

Plussat: Easy highway location, very accommodating staff especially Hotel employee at the front desk, awesome free breakfast buffet, a lot of parking, rooms were clean.

Miinukset: No in-room safe or tv channel listing guide.

Plussat: Everything

Miinukset: Nothing

Miinukset: Just the area, was told not to go out after dark.

Plussat: There was a pool, deceiving but the pictures, it’s really small though.

Plussat: The staff were excellent and very kind. They went above and beyond my expectations.

Plussat: Clean and comfortable

Miinukset: N/a

Plussat: Staff were welcoming and readily available to help. Very humble, respectful and supportive.

Miinukset: All doors were facing outside

Plussat: The hotel was clean and staff was friendly

Plussat: location

Miinukset: N/A

Plussat: Room was clean

Miinukset: Toilet seat broken, no smoke detector, got cut from shower handle that had sharp edge

Plussat: The staff was friendly and accommodating.

Miinukset: room and bathroom are outdated as expected.

Plussat: Customer service

Miinukset: Lights didn't work, faucet in bathroom looked like it may fall off

Plussat: It was the most inexpensive, but I would not sacrifice this for a quality place to stay again. With that said, the staff was friendly and housekeeping did their job in coming by and changing linen, etc.

Miinukset: There was a strong odor from the moment you stepped on the property.

Miinukset: The bed was nice.

Plussat: Very comfortable.

Miinukset: No.

Plussat: This hotel is my favorite its always clean and quiet. Also the perfect location.

Miinukset: High prices due to covid-19

Plussat: Coffee was good and ac very comfy

Miinukset: The police crime scene van on property upon arrival. Also many people not wearing masks inside lobby, elevator, hallways and stairs. Neighbor in next room were loud at 4am.

Miinukset: Checked in around 4pm the room that was assigned to me was a mess, it still hadn’t been cleaned, had to go back down to the reception to be assigned another room. After driving for 6 hours that’s the last thing you need . Going back and forth trying to get a clean room Just to rest

Plussat: None

Miinukset: Being kicked out

Miinukset: Very ,very dirty hotel. Floor was sticky, floors and windows/doors filthy in lobby. Location was a little sketchy. Over all very dirty . Cdc needs to be reached and have them look into this location.

Miinukset: No AC, hot room, no ice bucket, only 1 trash can, load noise, a lot of activities, grounds unkept, trashy parking lot, smells like smoke, did complaint to front desk, was not offered any room, people grilling in parking lot, the smell is awfull when entered building,,,

Plussat: Clean room and bed.

Miinukset: Wait time checking in was longer than I'd like, but with Covid it was a bit understandable as well.

Plussat: Bed was comfortable had microwave and coffee maker

Miinukset: People were camped out around the facility a lot of shady people late at night really crowded around the hotel . Was a drug raid had about 12 cops wouldn’t let us enter until they arrested two people.

Miinukset: People all over the outside and inside drinking.. homeless.. all hanging out at the doorways. Signs all over saying they aren't responsible for broken into cars and damage.

Plussat: Privacy

Miinukset: The environment, people

Plussat: I appreciated that it was close to my home as I was able to stay there because my air conditioning has gone out in the middle of the summer here in Phoenix.

Miinukset: The staff! The first gentleman was very helpful, but not very welcoming to the hotel. The next day I asked for a late check-out and the gentleman pointedly said corporate doesn't allow it. I was trying for relief from the heat at least one more hour. Bad!

Plussat: I liked that the check in, is fast and staff is always friendly. They don't bother you with dumb questions and unneccessary information that we the guest dont need. Majority of customers are there to get away from there simple lives, we dont want to be bo

Miinukset: There was to many people just walking around and on the outside of the hotel. Sometimes they don't eventually stay there, they just wanted to be inside to stay cool. And staff is not all on same page. One says one thing and next shift says something tota

Plussat: The first thing that caught my eye was the sign behind the front desk: “No Refunds!!!” As soon as I opened the door to the room the reason behind the sign was obvious. Stained furniture, dirty floor, water drizzling from the shower and an overpowering stench of cleaning products so strong my eyes started watering immediately. And did I mention the rock hard bed and pillows? The wife was certain that this was the worst motel we have ever rented in the past fifty years.

Miinukset: Dirty, no extra towels, no extra blankets, broken Crack pipes under the bed. Water constantly dripping from shower faucet. Hookers, and no security. Stains on the walls and holes in the walls and doors. Beds were horrible felt like the mates was 20 years old. Only 6 channels on the TV and only 2 were clear enough to watch. Screen was torn on the window like someone had to jump out the window. At Breakfast there were empty cereal dispensers and only 4 pastries which we had 8 of us. Got a WiFi code but WiFi didn't connect. Not worth the money spent

Plussat: Nothing

Miinukset: Sad

Plussat: The staff was really good and they accommodated the needs such as early check-in

Miinukset: The area is not at all how it is portrayed on your website I have a upscale car I was scared to death I was going to get stolen

Plussat: I honestly can't say anything good about this place other than the staff was very nice.

Miinukset: The A/C was broken and the tv didn't work upon arrival. Both were fixed the same night. Checked in at 3pm and was told the room would be ready in 20 mins. Turned out to be 2hrs. Looks like every drug addict in the city stays here.

Plussat: Nothing. Terrible

Miinukset: It was in the middle of crime and murder area. Didn't even stay left that area. Trying to get my money back.

Plussat: Very nasty inside and out

Miinukset: The bathroom was not clean floor dirty. Shower leak all day and night the floor wet. Just disgusting

Plussat: The location and price.

Miinukset: The door has a large gap which allows bugs to infiltrate the room. My room was next to the steps and quite noisy.

Plussat: Not much really.

Miinukset: The poor quality of the room, the people hanging outside their rooms coming and going all night. Not being able to lock the door securely and the a/c not working properly.

Plussat: Nothing

Miinukset: Everything!

Plussat: Nothing

Miinukset: Everything it was a dump

Plussat: Location

Miinukset: The room was OK but a little smelly

Plussat: price on the internet

Miinukset: extremely dirty

Plussat: No much. Price of the room was the only thing that caught my attention, but after seeing the room, I didn't mind shelling out more money to stay in a clean hotel.

Miinukset: The beds were old and worn in. The shower leaked and made the floor in the restroom wet. Furniture was worn down.