Phoenix hotellit lähellä Herberger Theater Center

Plussat: The location of the hotel was great. It was in the heart of Phoenix. The staff was very friendly and helpful.

Miinukset: The gym is very small and they were renovating so you could hear work being done and the elevators were really slow.

Plussat: Great check in staff and very nice room.

Miinukset: Decided to stay in instead of going out and the bar staff at the hotel was horrible waited 15 minutes for first drink and then couldn't remember what the drink was. It was super expensive and staff not very personable

Plussat: Stayed in one of the newly renovated rooms. When I got off the elevator to go to my room, I stepped on the thickest, plushest carpet ever. Room was spotless. Lots of outlets on the desk so I was able to keep all my devices charged. All of the staff I encountered were pleasant and helpful. Even the valet, when my car was brought around, washed my windshield before I started out for home. Extremely easy to get back to I-10. The breakfast buffet was wonderful - including lots of fresh fruit and again. Walking distance to Chase Field as well as lots of bars and restaurants.

Miinukset: Would have liked to have had a magnifying mirror in the bathroom for putting on my makeup but there was lots of light.

Plussat: The Renaissance is close to so many cool downtown Phoenix venues - Valley Bar, Hanny's Seamus McCaffrey's, and Crescent Ballroom. We were able to walk around and had plenty to do all within walking distance.

Plussat: Staff very friendly and helpful.

Miinukset: The Concierge Room is advertised as being for guests with rewards points at the Platinum or Gold level plus one guest. The hotel opened the Concierge Room to hundreds of pre-teen and teenaged girls unchaperoned, competing in a national ballerina event in the city. Business and professional guests very disappointed.

Plussat: Friendly staff, clean rooms, quality amenities. Would return again.

Miinukset: A larger swimming pool with shaded areas would be nice. Otherwise, no complaints.

Plussat: Friendly staff and good location.

Miinukset: Limited menu for dinner. Outdoor chairs and tables are great but had bird droppings on them.

Miinukset: Booked the hotel and tried to cancel a couple hours later. Priceline spoke with the front desk manager and they refused to allow me to cancel. I understand it's in your fine print but it's just bad business practice to take someone's money when the reservation was JUST made. It's not like it was booked for months and the room was not given to someone else because of my reservation. I am the CEO of a moderately sized company and travel to Phoenix 5-10 times a year and send hundreds of clients to Phoenix. I will make sure no one stays here. Good thing you kept my $500.

Plussat: Everything

Miinukset: N/a

Plussat: The hotel was really comfortable and really was luxurious. But how can hotel, especially one of this stature not have free WiFi? Makes absolutely no sense! Also no hot tub or bath tub, so forget the idea of a soothing soak. You also have to pay $32 a night for parking. Or you can park across the street for $15/day, but if you leave and come back, you have to pay another $15. So don’t plan on leaving once you get there. However there is a light rail across the street if you need to travel somewhere. There is also no included breakfast. Other than those things, the hotel was really nice. I probably won’t stay again because I really love to be able to stay in a hotel with a hotub.

Plussat: Large rooms. Comfy bedding. Modern design. Great views of the city. Great breakfast. If you elect not to have maid service, you are given a $5 coupon to use in the restaurant.

Miinukset: Parking was $28 per car per night. We parked across the street for $14 per night.

Plussat: Had tickets to diamondbacks game. Close place stay.

Miinukset: Breakfast was okay. Didn't care for turkey sausage.

Miinukset: The beds were torture. Not only were they hard, the springs were poking through. Also, we paid for queen beds and got doubles. The breakfast was a joke: it was in a tiny cramped little room and was gone every morning we went down. Worst of all, we were constantly bombarded by the extremely loud noise of elevator machinery. Seriously, it was impossible to relax there.

Plussat: Location, location, location Free parking Free full breakfast Friendly staff

Miinukset: N/A

Plussat: staff friendly location

Miinukset: shuttle service started at 7AM. - doesn't help for earlier flights bathroom had lots of wear and tear; especially tub/shower requested extra supplies via Kayak but didn't receive them upon check in.

Plussat: The heart of downtown Phoenix within walking distance to restaurants and bars downtown.

Miinukset: The most uncomfortable bed I've attempted sleep in for as long as I can remember. My poor back.

Plussat: The view, the rate, the employees

Miinukset: The carpet, the old Apple phone radio

Plussat: Nothing

Miinukset: Everything.

Plussat: Great location for what we needed. I really liked the Fitness Center. Plenty of cardio machines. Nice touch having the cold, wet towels available.

Miinukset: Water temperature was terrible in the room. Either too cold or too hot. When I turned on the hot water at the sink to wash my face it got very hot and no amount of cold water would cool it down for quite a while. The shower had to be turned all the way hot to get a warm shower. There wasn't a shower towel mat for the floor the first day we were there.

Plussat: If you're attending a function at the convention center, this is the perfect hotel.

Miinukset: I wish that there was a small store for incedentals.

Plussat: The staff was friendly and I liked the amenities in the hotel.

Miinukset: The bathroom was really small.

Plussat: Typical nice Hyatt hotel.

Miinukset: Fix the hot water!

Plussat: Very close to Talking Stick Resort Arena and Chase Field.

Miinukset: Staff was not very knowledgeable about the area which was strange considering they live there. Parking is terribly overpriced and wifi is not free. Hotel overall looks very tired and run-down. Online pictures are not a true representation of what the property looks like.

Miinukset: A bit pricey

Plussat: I do appreciate the employees and the easy access to many other attractions. That was nice

Miinukset: I did not like the actual bed and the sheets and covers. I must of woke up 6 -7 times. Sheets where not soft. They were hard and loud. The bed was noisy and felt old. Was not a comfortable sleep. Also. This is arizona the air is dry. Maybe giving complimentary waters would be nice. Not charge $5 per water bottle.

Plussat: Staff. Food. Location.

Miinukset: Rooms need remodeling in a big way. Bed was uncomfortable and the A/C did not work.

Plussat: Walking Distance to Chase Field.

Miinukset: Room had a vague smell of cigarette smoke.

Plussat: Newly renovated rooms and very friendly staff. Walking distance to downtown Phoenix.

Miinukset: Sheets weren't the most comfortable and there was a big wet spot on the floor.

Plussat: Great location to downtown and decent price compared to other hotels in area. Also has a parking lot but parking is not guaranteed.

Miinukset: Upon check in, nobody was at the lobby and it was locked. Sign said will return in 10 mins or call the number. Waiting outside in 105 degrees, I rang the bell after 10 mins and the owner came out of the back room to check us in. No issues with check in, but when we got to the room, the air and fan were completely off, so it was 95 degrees in our room. Should have left the thermostat on at least... took several hours on full blast for the little window unit to cool the room. We had to go eat dinner somewhere because the room was unbearable. There were also no mp3 docks or clocks like the description said. The AC sounds like a lawn mower when it runs so expect it to be loud if it's on.

Plussat: Not a high end hotel but very quaint. Staff were very nice and the place was very clean. I will be returning!

Plussat: great location, friendly staff

Miinukset: Bathroom

Plussat: Location

Miinukset: The room was clean, but the electrical was scary. Best was hard and saggy in the middle. I amenities in lobby. Not historic just old and neglected.

Miinukset: The front desk lady was extremely rude to start. Absolutely zero parking although the add indicated parking is available. We had to PAY for parking and walk 5 blocks in the 110 heat. No breakfast. The bathroom door had no lock. And, the kicker is this morning I have little bites all over me!

Plussat: Friendly staff, great pool, very well kept hotel.

Miinukset: Please fix the ice machines that were broken on each floor. And a second working elevator would be great, the past two years I have stayed there only one worked.

Miinukset: I don't expect much when it comes to amenities, but the bathroom didn't even have soap. Like, so I could wash my hands. Both elevators were broken the entire time too

Plussat: Location & price.

Miinukset: I was given a room key for a room that was already occupied. Then, the guests on my floor (3) were loud all night, as if there was a party in the hallway outside my door.

Plussat: The pool deck was gorgeous and the staff was nice. The location was okay but still a little sketchy.

Miinukset: You can hear everything. Every sneeze or soft whisper from other rooms. The windows let every street noise in.

Plussat: Have stayed there many times, will return.

Miinukset: Be careful: do not get an adjoining room.

Plussat: The staff was very friendly and pleasant.

Miinukset: The rooms were old and small. Yes, old building, charm, history, cool, but in the heart of downtown Phoenix in this modern age, you can update your buildings to keep the old charm and still allow for the enjoyment of modern conveniences. A hotel is a customer service oriented business and the building itself is crucial to the customers experience. Our room was very small but ok, could be livable with the right amenities. Very few outlets so tough to charge up computers and phones. None in the Bathroom! None! So I had to blow my hair dry in the other room. The bathroom had a huge sink but zero counter space. So what was the counter put my toothpaste, make up, hairbrushes and such on while i got ready? A toilet seat. Yup. No counter in the bathroom. It had the charm of an old place with the type of tile but so much of the tile was chipped and the paint peeling away from the walls it just felt old and dirty and run down. The drain in the shower didn't work well and I was standing in several inches of water while I showered. No room to room AC so you were at the mercy of how cool the people at the hotel wanted to keep the place. In AZ its 100+ all the time. I bet our room at night was 77 degrees or more. We were sweating and it made sleeping tough. We probably will opt for a more modern place just for the AC and clean feel next time and be willing to pay a higher price for it.

Plussat: The Hotel San Carlos is a fascinating gem out of the 1920s. Great for the history buff, someone willing to try something unique for a lifetime memory. The staff was considerate, always helpful, and very friendly. I had no complaints. Would stay there again. (Plus, the bath towels have to be the largest ever made...the size of beach towels!)

Miinukset: Thankful there were lots of close restaurants. The Vietnamese restaurant was outstanding. Realize that costs and parameters limit what can be done for historic landmarks, but carpeting needs updating, wall art (movie star pictures, etc.) could be updated. And...would be great to receive a handout of all the special floor 'tourist points' or history. Ended up going floor to floor to read everything and see everything.

Plussat: It was fine. Cool to see some of the history, but it’s like they forgot to evolve it to the 21st century. The shower only pumped hot water every 30 seconds, and even then it was scalding before it reverted to luke warm. It was mostly clean, but not spotless. The rooms were fine, but tiny and a weird layout. Was tough to maneuver luggage around. Nice pool. No hot tub. No bar or room service. People were very friendly.