Phoenix hotellit Ahwatukee Foothills

Plussat: The staff was friendly and helpful, very clean room and beds we extremely comfortable. Will definitely stay here again!

Miinukset: On the morning of October 12, 2016 there were several vehicles vandalized on the property parking lot. I was informed by front desk staff the manager was looking into obtaining security for the night of October 12, 2016. I asked the front desk attendant that evening, she wasn't even aware of the vandalism incident and said no security was on the property. I had a worrisome sleepless night. I also advised upon my check in the desk attendant to change my information on my receipt from leisure to business, that was not done as I noticed on my receipt left under my door. I had to go and request for another receipt to be printed.

Plussat: Friendly staff, clean facilities,and continental breakfast like most hotels in this price range.

Miinukset: The only functions on the TV were channel up and down and volume control.

Plussat: The location location with excellent easy to get in and out convenient with a lot of amenities within the area

Plussat: The bed was comfortable and quality of the room compared to the great price.

Miinukset: I can smell smoke in the hallway from guests that were smoking in their rooms.

Plussat: The staff was very helpful and accommodating. I mean everyone I dealt with. The evening front desk clerk (big Guy-dark hair) was also particularly helpful and charming in a shy way. will definitely be back.

Miinukset: the room bathroom could use a little updating

Plussat: Facilities were very clean and updated recently. Pleasant staff.

Miinukset: I accidentally left a travel bag in my room when checking out. This oversight was not discovered until I arrived home 130 miles away several hours later. Two problems: 1) their phone answering system was stuck in a loop, constantly repeating available options without connecting me with mgr on duty. I eventually connected with Reservations Clerk Christine who tried to be very helpful and took my information to file a report. 2) when I followed up with the mgr on duty 24hrs later, he inquired with Houskeeping and called me back saying nothing was found but he would keep an open file in case it was found. I have heard nothing since. Since I went directly home upon checking out of the hotel, there is no question of where I left the bag. This was very disappointing.

Plussat: Staff is OK. Restaurant is reasonable priced w reasonable food and good staff

Miinukset: At first they put me in a room that had a fan that made horrible noise. I went and asked for a different room, which I then got. The new room was better, but both of the rooms smelled of mildew, having a 'dirty sock' smell. This really bothered and basically affected my whole visit. I talked with some of my other business compatriots who stayed at a different 4-Point up in Tempe, and they had the same problem.

Plussat: THE STAFF WAS HELPFUL AND ATTENTIVE, THE ROOM WAS GREAT AND SUPER CLEAN, VERY NICE HOTEL AND COMFY BEDS.

Plussat: Staff was awesome all around. I felt very comfortable there

Miinukset: Drunk guy passed out in stairwell in morning who I had to step over on my way to my class on my last morning. There were guys Erving loud motorcycles in parking lot at 2am

Plussat: No complaints

Miinukset: The only negative remark I have is they need light on there parking lot. They also need to pave the dirt road.

Miinukset: The bath room was way to small

Plussat: Modern

Miinukset: No hot Water and charged extra 25 dollars don't know why

Plussat: A very good Italian restaurant, "Va Bene", is nearby. Location is surprisingly quiet for bring so close to I-10.

Plussat: Clean modern room, great price.

Miinukset: Could not get wifi to work. No ice machine.

Plussat: It was a functional place to sleep.

Miinukset: There was police activity and other guests were noisy.

Plussat: Near my destination

Miinukset: mosquitoes in room carpet filthy (threw my socks away) bed skirt stained and wrinkled like bottom of hamper cig stained sink broken bedside lamp, reported and never fixed, they unplugged it but that didn't help me see

Plussat: The location and easy reservation and check in.

Miinukset: The woman behind the desk wasn't very polite. I came back later for extra towels and she said there weren't any. There were a pile of clean towels on a table and she stood next to it on her phone, while we waited a good 3 minutes...The TV kept shutting off, and the remote didn't work.