Phoenix hotellit Ahwatukee Foothills

Plussat: Clean and comfortable

Miinukset: Hallways were hot

Plussat: Breakfast was your regular free Hotel breakfast. Bed was very comfortable slept well.

Miinukset: Shower drain was clogged very slow water was up to my ankles by the end of my shower. No staff at desk when I left to report. Shower diverter did not work well either only half the water got to shower head.

Plussat: For the amount of money spend on a room for two nights, I would've expected better TV channel options. Overall a great experience, happy to find a place not in high crime area!

Plussat: Excellent location

Miinukset: Traffic noise. Kind of pricey.

Plussat: All staff members were outstanding. Friendly and helpful they were, especially hotel employee who was working in the breakfast area

Miinukset: The tv didn't work twice including once after being fixed. It happened again also the room had no clock when we checked in because the housekeeper was too stupid to notice there was no clock

Miinukset: Water leaked from room above?

Plussat: It was okay, standard Holiday Inn fare.

Miinukset: The hallway carpets are badly in need of cleaning.

Plussat: Breakfast was absolutely delicious, pool was a little dirty but the water was nice and we were able to enjoy is short swim. We have stayed here a few times as a couple I really enjoyed our stay here and will always come back again and again. My compliments to the staff and all of their hard work to make it a very pleasant stay!

Plussat: This hotel is in a great location.

Miinukset: The room needed some attention. The drains were very slow, the hairdryer didn't work and the pull for the shower had so much build up on it you could barely get it to change! When I told the front desk she didn't apologize, she just said she'd notif

Plussat: Nothing

Miinukset: When we arribes at the hotel There were people in the lobby aurguring with the desk Clark and it made US feel very unconfortable and we finally did check in and our room was very hot and we did not feel safe so we went down and the the desk Clerk and decides IT was best to check out

Plussat: Free hot breakfast. Large room. Nice amenities. Pool/Spa. Friendly service.

Miinukset: Exercise room. Everything was not working.

Plussat: Breakfast was ok, but hard to get a table at busy times. Room was adequate, shower took time to get working properly. Decor could do with freshening up but other than that it was ok.

Plussat: Loved the fluffy pillows & supportive mattress! Also enjoyed a delicious sushi meal just 5 minute walk from the hotel.

Miinukset: The distance from the lobby to the elevators was too far with luggage

Plussat: Continental breakfast was amazing! It came as a nice surprise

Miinukset: I think things could have been updated more, especially since it feels alot older

Plussat: What more can I say about the location of Southwest Inn Sedona! It speaks for itself, and this inn takes ideas from the environment to delightfully bring inside its rooms, desk staff, common areas, and breakfast menu.

Miinukset: Everything is great!

Plussat: After 3 days into my stay I woke up with the police standing over me asking me to vacate the property because the staff said I was smoking in the room. I DO NOT SMOKE AT ALL SO HOW COULD THIS BE???

Miinukset: I WOULD LILE A FULL REFUND OR ATLEAST FOR THE REMANDER OF MY STAY THAT I WASNT ALLOWED TO BE THERE FOR NO REASON EXCEPT I COMPLAINED TO THE FRONT DEST ABOUT THE PIGIN POOP ALL OVER THE BALCONY OUTSIDE MY DOOR AND THE SMELL IN MY ROOM.

Plussat: room was clean, free breakfast.

Miinukset: all was good.

Plussat: Room was nice enough and breakfast was not bad. Staff was very nice.

Miinukset: police activity and the filthy conditions on the stairways and common areas.

Plussat: Not holding a big deposit 0

Miinukset: Elevator got struck. Too much activity going on.+

Miinukset: Shuttle service took forever. You need to call the hotel so that the shuttle actually comes to the airport and they were not picking up for half an hour. After they finally picked up we still waited for over 30 min.

Plussat: Staff was friendly

Miinukset: Everything was good

Plussat: Location. Comfortable beds.

Miinukset: Room toilet was too low.

Plussat: Cleanliness of the room.

Miinukset: Everything was great.

Plussat: Close to airport. Nice pool and hot tub.

Miinukset: Smokers outside. But doors led to outside not hallway so you couldn’t avoid.

Plussat: Location

Miinukset: This hotel did not meet the amenities criteria i selected. Their fitness center only had 2 equipments of which only one was funtional. Breakfast was "grab and go"Our room was never cleaned, neither was tge linings changed or the trash emptied.

Plussat: Staff

Miinukset: The breakfast

Plussat: First the front desk attendant messed up The whole visit. Attendance was and is not knowledgeable at all with how business is ran. Quoted me one price and the next day charged me over $100 more. Livid and will never return

Miinukset: Staff here needs some more training on how to handle situations they put their own self in. Had to keep asking for towels due to the toilet backing up consistently, they have a ya a plunger that didn’t even work. Horrible.

Plussat: Great amenities in each room. Clean, convenient, comfortable

Miinukset: Employee on duty said his computer was down, so he cancelled my reservation from Booking after a few min, and instead charged me current hotel-set rate which was higher, and not fair.

Plussat: Nothing

Miinukset: No hot water for shower!

Plussat: Location near freeway restaurants and retail centers. Reasonable price.

Miinukset: Two outlets didn't work had to charge phone at computer desk. One non working outlet was plugged into a lamp at the entrance. So no light near the couch even for reading.hsur dryer didn't work. Loose toilet seat. Only one burner on cook top in kitchen worked. Carpet seemed worn.

Miinukset: The room was not cleaned properly, sticky floor, dust every where on the phone, behind the television along with dust webs which means the room had not been cleaned for a long time. Sink by restroom when turned to cold water in room 270, loud noise. Turned on the heater bad burnt smell caused the fire alarm to go off. I did tell management to come look at the room before I checked out and was shocked to hear her say she had just checked the room that morning. Well she must have checked it with blind fold. Refrigerator freezer not very clean. The room was $190.00 for one night but after the manager looked at the room she gave us a discount of 56.79, while they should have given us half price. The breakfast looked tacky and cheap, they call it grab and go breakfast, a bunch of high sugar, high sodium muffin and breakfast bars, breakfast area very small, the picture on the website very deceiving, this place was out of date as far as the furniture and analog channels, no HD T. pictures was fuzzy. I will never book through booking.com because I could not use by AAA discount. Kids running around the place like they live there. This was my first and last stay at Extended Stay America. VERY DISAPPOINTING PLACE.

Plussat: The kitchen and restroom were the only okayish part about it

Miinukset: Staff was very rude at checkout. A lot of sketchy people. A little nervous at night while sleeping (pretty noisy) Staff was very short with me during check in and acted very unprofessional. You get what you pay for I wouldn't book it again

Plussat: No croisants and the bed was terrible. Too small

Miinukset: Brighten up the room. The room was depressing. Curtains had to be closed at all times.

Plussat: NOTHING....Tiffany and the other front desk agent need more training! They need to be looked into as well do see if their ripping other people off beside me ! Horrible experience and would not recommend this place to no one! Go to the extended stay on ray and the i10,less than a mile away.

Miinukset: Everyone in the front office and the junkies they allowed on the property to have a picnic in the pet area, uncomfortable and unsafe. Better off going to Motel6

Plussat: The size of the room was larger than expected.

Miinukset: Although the gentleman at the front desk spoke pleasantly, he did not smile much if at all. Also, the plates and cups along with the rest of the kitchen essentials were not already in the room. They have to be requested from the front desk.

Plussat: Room was nice and cool upon entering. Bed was comfortable and clean.

Miinukset: Bath tub had hair in it, vanity needed cleaning, floors needed vacuumed, mopped, swept.