Phoenix hotellit lähellä Heritage Square

Plussat: How comfortable the room was and clean! The AC worked perfect and the beds were so comfortable.

Miinukset: The breakfast was very small. Not many options.

Plussat: All the staff were very extremely warm and friendly.

Miinukset: There was no oven to bake in.

Plussat: "!"...I, thought, it was quite friendly; and, "residence..." - optimal! Fully, equiped...which, was a nice, surprise! I would, recommend, it to anyone visiting...and, not too, far away, from where I am now!

Plussat: Everything about our stay was perfect, the staff and as helpful, everything was clean and comfortable! We will stay here for every future downtown event!

Miinukset: Absolutely nothing!

Miinukset: No pool, breakfast was serve like the county jail on front, Protest and Violence

Plussat: Rooms are very comfortable... beds are great... air adjusted great... room was dark to sleep... also great location to the Talking Stick Arena for events

Miinukset: Price was a little high

Plussat: The staff was top notch . The customer service was amazing , from the morning staff to the night staff, like you would find in a 5 star resort. They called you by your last name every time the spoke to you. The property is located in a prime location.

Plussat: Clean! Little to no noise and great breakfast, professional and friendly staff and close to many restaurants as well as venues.

Miinukset: No room service, snacks in the lobby for purchase were pricey.

Plussat: Nice room

Plussat: Location

Miinukset: Everything closed restraint bars etc. Ads up all over how great they are

Plussat: There were a few problems with the check-in, but the staff quickly resolved them and made a room available. The hotel is very new and they are still working out some kinks, but the staff was very accommodating and professional. The kitchen stocked with basic cooking items and dishes was nice. The pool is small and the water and pool room were cold. A lot of the rooms have a great view of the mountains and city. The complementary breakfast has a nice selection of hot and cold items, and the seating area has booths with TVs, as well as tables and a counter area where you can plug in electronic devices and eat. The lobby is large and modern. Overall, it was a very enjoyable stay!

Plussat: I like the level we were staying, we saw some of the city at night, the room was spacious and it was just right. The staff were nice, and helpful.

Miinukset: Well, We would have really like to have enjoyed the pool but given the circumstances during the time we stay we understood.

Plussat: How clean it was and the modern look it has as well.

Miinukset: It had no parking for guest so I had to pay over 100 dollar in parking lots since I would go in and out all the time

Plussat: The star rating on this hotel should be higher. This is a top-notch hotel. Sure it is new, but it is very nicely designed and well-operated.The decor and cleanliness are unmatched. The free breakfast was pretty good. Eggs, waffles, sausage, etc.

Miinukset: There is not one negative thing I could say about this hotel. From staff to security to decor and food. NOw, I didn't have a car, so maybe parking is a bear, but I couldn't say. Location was great too. Can walk to everything downtown.

Plussat: Everything qas some clean, plus there food was great

Miinukset: They were very friendly front desk and all there (stuff) worker m

Plussat: The customer service at the hotel was really good. They gave nutritious breakfast in the morning.

Miinukset: Everything was at my expectations. Nothing there was a problem, everything was great!

Plussat: Very clean and associates very nice

Plussat: The place was clean and the location was obviously central.

Miinukset: There wasn’t parking and the staff did not have a plan for it. I called and they said parking was in front of hotel and if it was taken, to find some place to park along the street that had meters. Just have a plan, don’t tell customers go find somewhere.

Plussat: Quiet Location

Miinukset: No pool, and bad food (chicken tenders dipped in franks sauce and blue cheese crumbles), need more option on the lunch and dinner menu.

Plussat: The location (downtown), the room and staff

Miinukset: No parking area from Hotel

Plussat: Location.

Miinukset: Breakfast.

Plussat: Great location, free hot breakfast, nice view, everything is brand new

Miinukset: Everything was great

Plussat: Everything was amazing!

Plussat: The bed

Miinukset: Non smoking/designated smoking area,. The tv had no channels, the room was hot and I had a suite.my view was horrible it was the alley for truck drivers

Plussat: Nice restaurant with good prices attached to lobby along with a good bar. The rooms also had a much different look kind of retro/industrial style that was really cool. Large walk in shower and neat sink attached as well. Very clean and well lit rooms. There are also some cool places to eat within walking distance. Had a good breakfast in the restaurant and next day walked to a close by near coffee shop and got something light. Elevators also require a room key to even open them which is nice. It keeps things more calm as random people can’t just help themselves in and out. The rooms had USB charge ports on the desk build into the power outlets which was nice, there was plenty of them too.

Miinukset: Mandatory valet parking. Literally the only way to park for $14 a night and you feel like a jerk if you don’t tip. Anytime you want to come and go you have to wait for valet. If you want to try to find parking for free good luck tons of vehicles taking up every parking space as there since people live in that area as well. Private parking garages too. Valet should be completely optional. I’d rather park my own vehicle and grab it when I want to and if people want to use valet then they can have them go get it. Other than that, no real issue at this location. Sound travels pretty well in this place. You can hear televisions from your neighbors and stuff like that, but nothing unbearable. Water - The room had a fridge stocked with 4 water bottles, coffee maker with K Cups. The water bottles are $3 a pop. So make sure to bring your own or get enough to last.

Miinukset: Great location value a little over priced but other then that nice stay. Best part is the bar lounge

Plussat: Restaurant was excellent. Room was very comfortable.

Plussat: The Art theme, the industrial style of the room (concrete and steel beams), the bathroom especially shower, gym, pool.

Plussat: The location and the pool

Miinukset: No place to put your clothes away

Plussat: very stylish and clean

Miinukset: no

Plussat: The room has super cool elements and design. Unique style and art of the entire spot. easy to get around from there.

Miinukset: It is a little "cold" feeling due to exposed metal and polished concrete. Maybe an area rug would be soften things up. On two different nights, bar staff openly complained about fellow coworkers and management.

Plussat: Enjoyed our stay Found RE is a hidden gem. It is beautiful artsy and relaxing. Immaculately clean & exceptionally friendly,helpful staff.

Plussat: Very cool vibe and decor.

Plussat: great and different decor, staff was friendly

Miinukset: Housekeeping Dept. is a mess: did not clean my room on two occasions until I called in the afternoon (I had put "Re:fresh" sign out&left tip) no business computer (or printer to print boarding passes) high-priced menu items (because of downtown Phoenix?

Plussat: The room was SUPER COOL! Definitely a place for adventurous couples.

Miinukset: Alittle pricey

Plussat: This hotel is a funky boutique hotel but wonderful. I enjoyed my stay here. Everything was great.

Plussat: The staff went above and beyond to help us celebrate my husbands birthday celebration complete with a surprise champagne service!!

Miinukset: No

Plussat: I loved that I could use the EoS gym! The restaurant was fantastic and all the Staff were absolutely wonderful.

Miinukset: The pillows and bedding was too soft...no neck or back support in the bedding. Other than that, a wonderful stay...I would stay there again next time in Phoenix

Plussat: Pool was great, room was clean (and quiet) and the staff was super friendly - great stay!

Plussat: Nice atmosphere, pool was great

Miinukset: The parking, overall location and layout was confusing.

Plussat: The Hotel is clean and charming.

Miinukset: The only thing I didn’t like was the parking situation.

Plussat: Modern. Smelled amazing! Nice touch in the morning and evening with complementary coffee and wine. Yoga mat was also really appreciated.

Miinukset: Pool was much smaller than excepted

Plussat: It was a very nice hotel. The staff was excellent. I'd stay again.

Miinukset: This is not the hotel's fault at all. There was so much road construction going on around the hotel that I had a very difficult time navigating my way to the hotel and then got more confused about the parking (which is literally right next door). It was dark, late and I was tired from travelling all day. So none of my difficulties had to do with the hotel at all. Now that I know my way around, I would definitely stay again.

Plussat: The staff was great, and we felt very safe with the amount of sanitary measures they were taking place.

Miinukset: Due to Covid many of the listed amenities we not available, which we had to discover on our own. There should be a list available at check-in of what not to expect, such as breakfast.

Plussat: Very clean, elegant hotel.

Miinukset: Bed was a little disappointing.

Plussat: Front Desk- She was amazing such a sweetheart and really took good care of us. I definitely would love to stay again. She made my husbands birthday awesome. Thank you so much hotel employee

Miinukset: The shower dislike the shower- hated it.

Plussat: We made the reservation for two nights to focus on planning our business and a couple get away before locked 2020 happened. The restaurants and all entertainment we planned on seeing closed but the hotel was still open and after some discussions with my wife we decided to still do the stay cation/business trip. Nathan the GM and Cody the night manager were awesome and made our decision easy. The property was in the center of the city. The staff was exceptional in making our stay for the two nights awesome. The suite we had catered to our desire to be pampered with the large jacuzzi tube in the large walk in shower. The corner suite allowed us to see downtown at night. We enjoyed our days working through our business plans and our nights connecting. Not sure what others are doing but for us lockdown 2020 has a special memorable weekend to it.

Miinukset: Besides the food to go policy during our stay which was not the hotels fault we loved it all.

Plussat: Amenities are amazing. The pool deck is great and was a nice spot to wind down after a busy work day. The overall feel of the hotel is so nice. Little things like water in the lobby and go a long way with me. The rooms were spacious and clean.

Miinukset: Nope!

Plussat: Clean, beautiful view, helpful staff

Plussat: I like the location right in the heart of downtown Phoenix.

Miinukset: This hotel made me think of a roadside motel. The rooms are very small and cramped, the air conditioning is so noisy that getting a good nights sleep is next to impossible. The valet parking is ridiculously expensive at $33. Find another hotel to really enjoy Phoenix, the jewel of Arizona’s crown!

Miinukset: Room too small.. was told that was the biggest room available (hotel was empty)

Plussat: The high rise room and the perfect bed for anybody the smart tv was the cherry on top

Miinukset: The fact that I didn’t know about them sooner. But on a serious note there’s no free parking that would’ve made everything better it’s an additional $20 if you only get it for one night but if you stay longer you have to pay every time you use your car and park it back in

Miinukset: Parking could have been a little more convenient but it was good not a far walk at all

Plussat: Located in a good place .the staff was great.

Miinukset: Everything was fine. But heat

Plussat: It was close to the venue we cisited

Miinukset: The parking situation.

Plussat: The hotel is presented beautifully.

Miinukset: Being disturbed by maintenance guy, ac in the room gave it a roadside notell motel atmosphere, pillows way to soft, valet parking very expensive, had to wait on the sidewalk for ever to finally get our cars back

Plussat: Very clean

Miinukset: Poor management skills very rude I’ll never come back

Plussat: Location was great and beds were wonderful

Miinukset: The parking fees 39 dollars a day

Plussat: The location was great and the atmosphere was clean.

Miinukset: The parking was expensive and when entering room it smelled like stale or bo. It went away so we didnt complain but it was odd.

Plussat: Yes concierge level very nice.

Miinukset: Nothing all was excellent

Plussat: Location and facility. My server in the restaurant, Hunter, was great!!

Miinukset: My heater didnt work. When I called the desk, they sent someone up to assist but didnt get it working

Miinukset: I was charged twice as they couldn't find my booking.com reservation. Can't get a hold of anyone and need to get a refund ASAP.

Plussat: I loved everything about this hotel great location great rooms great service

Plussat: Very clean and modern, free water every day and on reception upon arrival, nice room with great view, nice bathroom

Miinukset: You have to pay for wifi

Plussat: Love the decor

Miinukset: Everything was closed due to Covid19

Plussat: Nothing

Miinukset: Everything really bad experience

Plussat: Everything like it should be pleasure to stay there

Plussat: Friendly staff, clean rooms, quality amenities. Would return again.

Miinukset: A larger swimming pool with shaded areas would be nice. Otherwise, no complaints.

Plussat: The view of downtown Phoenix.

Miinukset: They charged my card 8 times for different transaction amounts totaling almost 1000.00 and when i tried talkimg to the manager she just kept telling me that she would have to do more research and get back to me. After 3 hours on the phone with her no fix.

Plussat: Friendly staff, hip rooms with murals, clean

Miinukset: Room was on a busy street and across from a concert venue which was loud at times.

Plussat: Location

Miinukset: Only 1 trash can, no place to put soap in shower, no counter space in bathroom, remote not synced to tv, not enough towels, no Kleenex/ tissue, toilet reservoir very malodorous, had to get money from front desk for free ice.

Plussat: Lication

Miinukset: Small room. Small bathroom

Plussat: NOTHING!!! Eggs, what eggs? They advertise a breakfast which is one of the reasons I booked. They only had a grab and go that had enoigh food for one person, or cold cereal.

Miinukset: Everything. The shower had no place to put your soap, or hang a towel. The roo. Was to small for the redesigned industrial motif. The mual on the wall was scary. The pillows were terrible, good thing they gave us 4, we needed them all. The design of the room was terrible. The nois was awful, between the street noise and trains I got no sleep. I expected noise ftom the planes but all three was to much.

Plussat: Hyvä sijainti lähellä keskustaa.

Miinukset: Jos sattuu huoneeseen, jonka ikkunat ovat isolle tielle päin, saattaa liikenteen melu haitata.

Plussat: Room set up was nice but that old bed that makes too much squicky noise need to be updated

Miinukset: Old bed made loud squicky noise, bathroom door doesn't even close-door was too wide to close...? Bathroom was not clean hair everywhere and not throughly cleaned. Place seemed outdated compared to pictures we saw.

Plussat: It was clean, spacious, and l loved the freshly baked waffles at breakfast and free wifi working ok. Good value for money compared to more central hotels.

Miinukset: location did not feel safe. Even though it was within easy walking distance from downtown, I did not feel safe walking from/to the hotel on my own, even during the day.

Plussat: It would be perfect, if there is poor.

Miinukset: Location

Miinukset: Very thin walls, could hear tile workers at 5am then street traffic

Miinukset: Noisy noisy noisy

Plussat: Breakfast had a surprising amount of hot food and choices.

Miinukset: Mattresses were not very soft.

Plussat: Good location, close to light rail and restaurants in downtown Phoenix. Room is clean. Price is reasonable.

Miinukset: Strong smell in the room because of no air circulation. The light is too dark. Loud noise from the traffic.

Plussat: exellent staff-really help, good location-6 blocks from downtown, not expensive, free parking and continental breakfast, really working free wi-fi, close to convention center.

Plussat: The location was great, the price good and the renovated rooms superb value.

Plussat: really nice and clean. Certainly it is well located in downtown.

Plussat: Low cost

Miinukset: LCD TV would have been nice

Plussat: The new paint and carpet is nice, but the bathtub should have been replaced also. Very comfortable for the low cost downtown.

Miinukset: Parking is tight due to the construction.

Miinukset: Microwave defect, no coffee machine, room needs renovation.

Plussat: it was not too far from convention center

Miinukset: the bathroom light was not bright enough too dim