Pigeon Forge hotellia

Plussat: room need updating to 2019 old tv no phone jacks food was great nice place

Plussat: The attractions

Miinukset: Nothing

Plussat: They called a week in advance to see if we were celebrating anything. We were a birthday. My husband's name was up on a scrolling board, they gave us a first time ornament for visiting, and they sent us cookies and an ornament personalized for hubby.

Plussat: The breakfast was wonderful. My husband and I loved it.

Miinukset: N/A

Plussat: it was good

Plussat: Absolutely beautiful

Plussat: The decor was great, breakfast was outstanding, and the overall experience was worth staying at the Christmas Inn.

Miinukset: Really had no complaints, the biscuits were a little hard and the indoor pool was colder than the outdoor pool.

Plussat: Everything! This is a dream come true for a Christmas lover

Miinukset: A little more water pressure would have been nice, but this was nowhere near a dealbreaker.

Plussat: Breakfast, movie rentals at front desk, cookies, coffee, Santa visits

Plussat: The staff was was amazing and helpful!

Plussat: The staff was very friendly and rooms was beautiful

Plussat: Super experience all around. Definitely will return

Plussat: Room was clean and staff was really sweet.

Plussat: The breakfast was very good and had a selection for different tastes. We enjoyed the dining patio overlooking the river.

Plussat: Loved the popcorn and sweet tea in the lobby. Loved the porch with the view of the river.

Miinukset: Some of the carpet was outdated and walls as well.

Plussat: Everything!!! I have nothing but positive things to say. Absolutely will be back.

Miinukset: Zero

Plussat: It was really nice. Staff great. They have a full menu for breakfast. And it's free!

Miinukset: It's a really nice place. I would recommend to anyone. I plan on going back

Plussat: Welcoming staff.clean, comfortable, pleasant atmosphere.

Plussat: We just visited for a 3 nights stay and I just had to do a review. This place is awesome. Very comfortable stay. Super comfy beds. The breakfast was phenomenal and the afternoon tea and water station was perfect when returning from our morning travels. The kids loved the evening popcorn and 24 hour hot chocolate stand (tea and coffee also). The fire pit at night was so relaxing and fun. So much to do in walking distance to the hotel. We would definitely stay here again. ⭐️⭐️⭐️⭐️⭐️

Miinukset: The air vents are directed right at the bed and are not movable. Was pretty cold laying there.

Plussat: Always a nice breakfast. My husband really loves it. The patio and chairs. The tea. Beds comfortable.

Miinukset: The room was a bit small cramped.

Plussat: We loved the location! Breakfast was great! Pools were great! The place was clean. We loved that it was kid friendly!

Miinukset: One day the elevator went out. Being on the 4th floor and it being a very hot day wasn't appealing. I know this was an issue that could not be helped.

Plussat: Staff was super friendly at check in! The hotel was very clean!

Miinukset: The breakfast wasn’t very good unfortunately, very bland. We bought breakfast the second day.

Plussat: River view, rocking chairs

Miinukset: Pillows were too soft

Plussat: Very clean. No loud people keeping you awake. Very relaxing. Love the balcony over the river. Friendly staff. Love the fire put and rockers.

Miinukset: Little hard to get in and out with traffic. But was a holiday weekend was expected.

Plussat: Very clean. Staff was nice. All you can eat breakfast was great.

Miinukset: Price almost doubled for the Friday night stay compared to Thursday. Jacking the price up due to a car event is GREED!

Plussat: This was my third time here love this place and has a great breakfast will stay again

Plussat: Its always clean, friendly, and we love the outside pool area for our Granddaughter.

Miinukset: No.

Plussat: Friendly staff

Miinukset: Carpet in rooms and uncomfortable mattress

Plussat: The bed was comfy, pillows great, and the private balcony was a nice plus. The breakfast was phenomenal with so many choices. I did not expect fresh made omelets and buffet for free! The staff was very helpful and efficient. Thanks

Plussat: Pools were clean and well maintained! Staff was super friendly and had a great manager!

Miinukset: I couldn’t find anything...

Plussat: Location is wonderful. We loved the breakfast, balcony and pools! We will definitely be back!

Miinukset: beds were too firm for us.

Plussat: Clean room and friendly staff.

Plussat: That there was stuff for kids of all ages to do. Can’t complain. The beds were extremely comfortable. The exercise room was excellent. Good way to spend the night.

Miinukset: N/A

Plussat: It was walking distance from a lot of attractions and great restaurants! It was beautiful and super clean. The breakfast was good! My husband enjoyed the nightly popcorn!

Miinukset: Our balcony went out into a tree. That’s all we could see. Not much to complain about really!

Plussat: All the extra amenities

Miinukset: There was blood on the sheet. Not sure if room was really refreshed for new customer

Plussat: Location

Miinukset: Parking

Plussat: Just a beautiful place.

Plussat: Everything!!! But the Location. It was close to everything! Very modern

Miinukset: No

Plussat: Location, room size, clean, new, parking on spot, fitness facilities, pool, housekeeping Great value Everything

Miinukset: Nothing, all good, please increase your water pressure in the shower.

Plussat: We loved everything!

Plussat: Staff friendly

Miinukset: View from room roof top/ power plant and water treatment plant.

Plussat: Location and view of river and pool

Miinukset: Was a little awkward getting to the parking lot.

Plussat: Bed was awesome! The staff was great! Very clean! Location!Stay

Miinukset: Needed more handicap parking!

Plussat: Staff was very friendly and helpful. Hotel was very clean and inviting

Plussat: The area

Plussat: What can I say about the Marriott...Exceptional!!! Very clean...great staff...excellent location. Will be the place where we stay in Pigeon Forge.

Plussat: The property was very clean. The pools/lazy river stayed open all night. Beds were comfortable.

Plussat: was very clean and when you walked in the room you could smell the cleanness

Miinukset: everything was great

Plussat: The location was great staff was friendly and the rooms were clean

Miinukset: Nothing

Plussat: Very clean

Miinukset: Tub water slow going down. No blow dryer or luggage caddy.

Plussat: Pool hours

Miinukset: Breakfast choices

Plussat: Just the location and the friendly staff and they we’re really kind and passionate

Miinukset: A better continental breakfast

Plussat: Great location and staff

Miinukset: Beds were not comfortable

Plussat: Loved everything about this place. Would definitely recommend to anyone!!

Plussat: It was very clean. The staff was wonderful. They had fresh warm Krispy Kreme Doughnuts every morning. They serve doughnuts,muffins and coffee all day not just in the mornings like most places. And it was walking distance to the Comedy Barn. I will definitely be staying there again.

Miinukset: There was nothing I didn’t like.

Plussat: Donuts were a welcome. The staff was very friendly; rooms extremely clean. Great location.

Miinukset: I have nothing negative to say.

Plussat: The friendliness of the staff and how close it was to all attractions.

Plussat: Clean rooms view of the parkway friendly staff

Miinukset: Nothing

Plussat: Location, price

Miinukset: N/A

Plussat: Employees very nice and friendly

Miinukset: Room were very dirty carpet was very dirty water controls in bathrooms did not work over all just very dirty give us a handicap room we did not request

Miinukset: Loud music the hotel was playing below our room is the only complaint I have.

Plussat: The breakfast was nice, the location was EXCELLENT, once we parked our car, we never had to drive anywhere, everything was in walking distance. We LOVED the balcony in our room, it was great sitting there at night enjoying the property.

Plussat: The location is excellent, right at The Island. You can walk to many stores, both on The Island and on the Parkway itself, without the need to drive the traffic and find a parking space. The staff is very polite, upbeat, and helpful. New hotel, very nice facility. Excellent, full breakfast included with stay. Saves money not having to buy breakfast separately. We have stayed twice and plan to do so again. We opt for The Island view side, excellent view with all the lights at night.

Miinukset: Not a thing.

Plussat: Conveniently located in the heart of many our favorite Pigeon Forge attractions. Easy check in. Comfy beds and great views.

Miinukset: Breakfast could incorporate a few more options like a waffle maker.

Plussat: Staff where real friendly and great location

Miinukset: Car show weekend. The mustangs very loud all night long!

Plussat: Hotel location was great right on island everything you need is within walking distance

Miinukset: Hotel room had food crumbs along baseboard , shower curtain moldy and mildew stains. Hair in shower, pencil writing in the closets . Balcony was packed full of spider webs

Plussat: The beds were so comfortable and rooms were great size. So clean! The staff was very helpful with whatever we needed

Miinukset: No smoking on property

Plussat: Room was bright and lovely . Beds were comfortable. Room was clean . Love the decor

Miinukset: Street noise could be heard inside room. That's the only downside . Couldn't stay longer

Plussat: Location

Miinukset: Room smelled very bad like mold and for the cost of room expected it to be a lot nicer

Plussat: Very clean the staff was very helpful and nice. Location was fantastic close to everything. Definitely will stay here again.

Miinukset: Parking I didn’t like the fact that we had to park across the street. I’m handicap and this was hard for me.

Plussat: We always run to Dollywood during Hurricane Evacuations. Thank you Dolly!

Miinukset: Loved everything!

Plussat: Everything. The property is beautiful! The staff is amazing. Food is great. And the quality of your stay is above 5 stars!!!

Plussat: Cleanliness, Friendly and helpful staff

Miinukset: Nothing

Plussat: breakfast great, location handy

Miinukset: had young children, 2 & 4, wish there was not so much running and rough play at the pool

Plussat: I loved EVERYTHING; however, i felt that the price was too expensive in comparison to the room.

Plussat: Everything!

Plussat: We had a wonderful three days in the Dreammore resort, hotel is beautiful with a fabulous pool area and staff were lovely and helpful especially Rachel on front desk and Malinda outside at the pool

Miinukset: Nothing

Plussat: Everything!

Miinukset: One day our room did not get clean/towels Had to go to check in & request clean towels when we got in after 9:00pm Towels were delivered very promptly

Plussat: I feel like it’s out second home. Staff is so nice and attentive. Love love the outdoor fire pits❤️

Plussat: Location and staff were fantastic!! Beautiful property, trolley to park was perfect and huge plus!

Miinukset: Honestly, it was almost perfect! The only thing was the outdoor pool could be bigger or even offer more for older kids/teens. That's all I can think of if anything!

Plussat: The view

Miinukset: Pool closed until 1 pm Staff clueless

Miinukset: It took nearly an hour to get a luggage buggy at check out time. not cool.

Plussat: The location was amazing very comfortable beds

Miinukset: Parking wasn’t so great

Plussat: The location and view were wonderful.

Plussat: From check in to check out, the staff was wonderful. The free breakfast was very good. Our room was clean and very comfortable.

Miinukset: We loved everything. There wasn't anything to complain about.

Plussat: it had the same thing both days

Miinukset: not enough stuff

Plussat: Loved our stay. Great room with a great view. Comfy and quiet.

Plussat: Breakfast was nice and the fire pit was relaxing. Staff was very nice and helpful. Enjoyed our stay. Wish the hotel was closer to the Parkway but, overall it was an excellent place to stay.

Miinukset: Just wish the hotel was closer to the Parkway

Plussat: Location and the staff was amazing

Miinukset: I found nothing wrong at all

Plussat: Good location, nice room with a pretty view of the river.

Miinukset: No, I liked the place. If I âm ever in that part of the country again, I would probably stay again.

Plussat: great location very close to dollywood

Miinukset: beds were a little uncomfortable

Plussat: We enjoyed the riverside balcony and the close proximity to all the attractions.

Miinukset: Slightly outdated.

Plussat: Staff was friendly and helpful. Room was exceptionally clean! We would definitely stay again!

Plussat: Breakfast is a little meager, but that's okay with us as we like to eat out anyway.

Miinukset: Would appreciate a couple of wall bars in the bathroom to assist in shower and toilet.

Plussat: beaytifull building, very nice staff, there was always someone around cleaning something

Miinukset: had room 628, water pressure was very poor, and toilet had to be flushed several times each time used, so plumbing was a big dissapointment, charging 10 dollars a head for the same breakfast that the other motels give out for free was not worth it, we tried it one day and it was deffitnatly not worth it

Plussat: Most impressed by the friendly staff, and the importance of customer satisfaction. Also, the whole facility and grounds was immaculate, and so convenient to everything. The balcony over the river was so serene. Also the food was so good and just as reasonable as anywhere. We will definitely go back.

Miinukset: The hotel is short staffed so house cleaning basically did not exist. I think we found our beds made only one time. For the price that we paid this is simply unacceptable.

Miinukset: bucks and no breakfast?

Miinukset: Paying for breakfast

Plussat: Staff was very friendly and accommodations were clean and very nice.

Plussat: Everything was very good

Miinukset: Really need a hot tub

Plussat: I loved the pizza!!! I loved the lobby. It was beautiful. I also loved the outside sitting area.

Miinukset: I didn’t care for the breakfast. Home fries seemed like frozen home fries. Toaster didn’t toast well. Never had bacon when I went down for two days of my stay. I would also like to be able to eat lunch there (at least pizza!)

Plussat: Very nice facility. Restaurant food was excellent.

Miinukset: We ask housekeeping once for two extra pillows and front desk once and never received extra pillows and refrigerator had never been cleaned out from last occupants of room at check in!

Miinukset: Took away breakfast with room rental breakfast too expensive

Plussat: The rooms

Miinukset: The pool was small and not clean the water with cloudy the whole time. Not a enough chairs or tables to sit at . The fire pit did not work .and the night that it did work we could only sit out there till 11 o’clock . When we were told we would be able to sit there as long as we like but they made us leave at 11 o’clock. Right after the bar closed for the night after we had spend a lot of money at the bar and for food then we were told to leave. Want be going back . And we paid around Close to 500$ to stay their

Plussat: Bath tub was easy to get in..

Miinukset: Needed a desk and lamp to read by.

Plussat: Fast check in great follow up Rooms were nice comfortable Breakfasts were good

Miinukset: Not enough places for breakfast crowd! Pool was over ran by kids no supervision! No exhaust fans in bathroom!

Plussat: The hot breakfast and meeting different people And the breakfast was different each day.

Miinukset: Everything was to my liking and I will stay again

Plussat: Multiple pools and hot tub, fresh baked cookies and beautiful breakfast bar.

Plussat: clean, great location.

Miinukset: outdoor pool not working

Plussat: Location

Miinukset: Air conditioner made a loud noise at times. Breakfasts were not as good as in the past.

Plussat: All

Miinukset: Found a better discount with AARP's/AAA's membership

Plussat: The Location was great for all things Pigeon Forge. Breakfast was wonderful and the staff was very sweet to assist with special dietary needs.

Miinukset: The Indoor Pool is not heated. It was VERY cold and unpleasant for our family. The front desk clerk was not very kind on checkin. She definitely didn't represent the hotel very well. Everyone else was extremely kind, however.

Plussat: Great place , my husband and I came up a day to early and was pressofor a room until our cabin was ready, Hampton fit us right in a great stay and great breakfast

Plussat: bathroom size

Miinukset: pillows need changing too short for king bed and too soft

Plussat: Clean, nice outside space, nice pool area, nice breakfast, friendly staff Nice walk to Christmas store that I love!!!!!

Miinukset: The driveway entry was hard on your vehicle it dipped deep The pool area in evening did not have enough lighting, none in pool at all and was dark kind of scary if you had kids hard to see them The hallways were like a freezer No exhaust fan in bathroom Would be nice if there was a safe to put stuff in in your room

Plussat: The facility was so clean and inviting. Every person we encountered that worked there was so nice! Especially the guy emptying trash on Friday August 30. I failed to get his name, but he was absolutely a joy.

Miinukset: Nothing.

Plussat: Very good breakfast.

Miinukset: The room was smaller than expected. Couldn't see the TV from chair, only from bed.

Miinukset: They took hot chocolate down at 9 PM was suppose to be 24hrs everything else was excellent

Miinukset: The price of stay.

Plussat: Family oriented, GREAT pool and activities for kids. Rooms well equipped and with awesome storage. Friendly staff #10

Plussat: The rooms were well sized, beds were comfortable, the kitchenettes had everything you needed so that you didnt have to spend a fortune eating out, breakfast was good, coffee was great(I really like drinking out of a glass coffee cup), staff was friendly, Location was close to everything!! Wont stay here again because of the pool situation but had a comfortable stay.

Miinukset: There were way too many kids in both pools all the way up until it closed. Could not get one relaxing moment as a grown up to swim!! They should have one pool just for adults.

Plussat: Our bed was super comfy. The shower was very easy to get in/out of.

Miinukset: I booked our room online, was given a sub total and total price for my stay. Upon checking in I was notified they were charging us $110 for our pet when ordering the room I checked off 2 adults 0 kids and 1 pet. Why didn’t that get in included in the price it gave me? The check in guy was very rude so I asked for the manager. Danielle the Manager came out and was just as rude told me I should have read the disclaimer (fine print) that states a charge for pet. I was already tired and upset from a very long 10 hour drive to be spoken to like that specially from management!! We have a 4 lb dog at that point they could have said we will only charge if there are incidentals? I didn’t realize we have to look for fine print for added charges? To me that is sort of a scam if you’re going to charge people it shouldn’t be fine print. Then our last night we had no tv, my husband called the front desk and was told to try and trouble shoot it ourselves but the tv worked downstairs and everywhere else. After 45 minutes of trying we gave up and went to sleep. We just expected more in terms of treatment.

Plussat: The place was beautiful and the staff was very friendly. Everything was clean and comfortable.

Miinukset: NA

Plussat: Quite

Miinukset: Nothing

Plussat: The view of the Smokey Mountains from our room was amazing!

Miinukset: The beds were a little too firm for us.

Miinukset: Breakfast wasn't open until 7am. And the dog fee was not disclosed until check in. There is no mention of it on thier website or under reservations.

Plussat: The breakfast was good and eating area was clean and ample for family dining. the rooms and entire facility was super clean and lighting was super. Facility was quiet at night and beds were comfortable.

Miinukset: Everything was good

Plussat: Very nice facility and clean

Plussat: Loved the location and the room was very nice and the view from the room was very good and the staff was very friendly.

Miinukset: Bed wasn’t soft enough for me.

Plussat: The location is simply amazing. The smoky mountains are right interview. The rooms are great in size and there is so much to do Steps from the hotel. The pool and staff are super friendly. We cannot wait to come back.

Miinukset: I wish we stayed longer. We were only there for three days and I think you need five or more days .

Plussat: The location was wonderful. Loved the many elevators down into the shops. Also loved the large shower.

Miinukset: Only minor things. Rooms could use a little more lighting and a few more throw rugs. The floors are all tiles and wood with only 1 throw rug. But these are just minor issues

Plussat: The staff is always nice. The rooms are clean and roomy.

Plussat: Location

Miinukset: The noise coming from the village (music, people talking, kids screaming) made for a very unpleasant experience. Also, adding to this is the zero soundproofing of doors (entry and balcony). Laying in bed up until after 11pm, kids and people were also talking loudly in the hall, running up and down the hall and basically making it such between the noise coming from the outside “village corridor” and the hallway it was impossible to rest until well after 11pm. Then again in the morning the piped in “village” music starts again and the whole routine repeats itself. The party I was traveling with in the second room said it is quieter staying in NYC! Shower water pressure is poor - a shame because the bathroom is nice. Don’t bother trying to use the gimmick of the margarita machine. It’s a chore to use and for the $65 the hotel charges for ingredients and hit/miss quality of the actual drink go have yourself a margarita in a restaurant. The machine margarita was foamy and a waste of money. If I went back, the only room I would consider here would be the back side stream facing rooms, but that would not eliminate the possibility of kids and uncouth parents yelling and screaming in the hallways incessantly. The room prices are top of the chart for this area so one would expect a different caliber of guest and hotel in general, but it is what it is. Lipstick on a pig comes to mind.

Plussat: I loved the location of our room. It was directly acrossed from the pool. We could set in the evening at the rooftop and enjoy the fountain, the big wheel, the music and people watch.

Miinukset: The fact that it was 1/4 of a mile to the lobby, parking was another 1/4 of a mile. It was difficult for my husband as he was recuperating from a broken heel and back. For $194.00 per night complimentary coffee in the lobby and breakfast would have been nice.

Plussat: This really is a lovely hotel with very large rooms and excellent facilities. It was clean, the staff were friendly and the shops and restaurants on the Island are within a minute's walk. Any hotel where they bring your Margarita to you while you're swimming in the pool has to be good!

Plussat: The view was over several little shops . It just looked Really nice.

Miinukset: Not many places to park.

Plussat: Plenty to do. Pool was great. Pretty quiet. Rooms are clean.

Plussat: Loved everything about the hotel!

Plussat: Everything!! Entire hotel was spotless, the pool area had one of the best views EVER, and to be right in the “hot spot” of town our room was so quiet and comfy. Every staff member was friendly and welcoming. This hotel experience was better than hotels I’ve paid triple the price for. Will definitely be back!!

Miinukset: I can find nothing bad to say about our stay. I just wish we didn’t have to leave!!

Plussat: The only thing I liked about the hotel/room we had was basically it was clean and the shower was nice.

Miinukset: The pillows was horrible, they was flat and hard to sleep on which made the night very uncomfortable and made my trip horrible as I could not sleep. The room seemed to stay warm even though air conditioner was sit on 67...Was very noisy as we had a room that was close to a speaker in the street below, could hear the music all day up until around 11 PM. Mattress was harder than I remember as I stayed here before and loved it but this trip not so much. May not stay again in future.

Plussat: The proximity to the Island . The homey touches . The breakfast voucher for Reagan's pancake house . The heated pool so even though it was unseasonably cool I swam .

Plussat: Good Breakfast

Miinukset: Crossing busy street to get to breakfasst

Plussat: Lovely hotel with very friendly and helpful staff. Excellent location right next to Margaritaville Island.

Plussat: Excellent. Just across the street.

Miinukset: shower pressure

Plussat: It's in a great location.

Miinukset: No

Plussat: breakfast was great for the 5.00 dollars to do buffet

Plussat: The staff was very friendly! The rooms were clean and the towel swans on the bed were a very cute added touch!

Miinukset: There weren’t ice/vending machines other that on the first floor!

Plussat: Landscaping

Miinukset: Too many golf carts parked in handicap and regular spaces.

Plussat: Very clean place to stay. Staff was very friendly and go out of their way to help in every way. Central location to walk and enjoy your stay in the area. Short drive to Dollywood and splash country. Great restaurants to enjoy that are very close. Enjoyed the hot tub and pool onsite. Great coffee, lemonade, and fruit always available in the lobby.

Miinukset: Absolutely nothing, no complaints at all. We will DEFINITELY RETURN on our next visit.

Plussat: This is our 4th time staying and we absolutely have enjoyed each time! The location is awesome. We have already booked a return trip for Thanksgiving.

Miinukset: There isn't anything that we didn't like!

Plussat: It was close to the island, the beds were very comfortable!

Plussat: The staff, the bonfires on the weekends.

Miinukset: We loved everything.

Plussat: Really wasn't anything i didn't like

Plussat: good location ,clean rooms

Plussat: The hotel is new it was clean plenty of parking the breakfast buffet was very nice plenty of room to sit and eat had a huge TV beds were very comfortable, and the staff was very helpful.

Miinukset: The soundproofing in the walls were very thin you could hear the People coughing in the room on each side of you all night you could hear the alarms going off in each of the rooms beside you so you woke up a lot.

Plussat: Very nice and clean

Plussat: It was good

Plussat: We checked in after a day of driving. we arrived in our room,found the shower covered in mold. the front desk told us there were no rooms available. The manager and a member of the maintenance staff arrived at our room miraculously found us a new room.

Plussat: Didnt eat there

Miinukset: Room key was different andno one explained how to use it.

Plussat: Best cheese sticks we have ever eaten. Excellent! Great friendly serverna

Miinukset: Perfect

Plussat: I ABSOLUTELY loved EVERYTHING about this property! I learned today the property is ONLY 3 years old and that’s a WIN WIN for me as I despise OLD hotels with old fixtures! The king size rooms have glass showers (A PLUS PLUS for me). The bed was very comfortable and clean. From the minute I walked into the room whatever air freshener the hotels use is refreshing! The traffic on the main highway can get hectic, but I learned that Teaster can bring you around the traffic...it’s like a little back street so you don’t have to sit in the traffic! Getting to Gatlinburg and all the other attractions were easy peasy!

Miinukset: Not FREE BREAKFAST for the PRICE of the rooms. Breakfast should be FREE considering the room rate! That’s all!

Plussat: Really nice and clean rooms! I loved the lobby, restaurant, pool and hot tub! The staff was so friendly too!

Miinukset: Nothing!

Plussat: Great breakfast! Nice, clean and friendly staff

Plussat: Everything was perfect for adults and children. Outdoor pool wS the best.

Miinukset: We loved everything

Plussat: The bed was comfortable and provided a good nights rest.

Miinukset: I love sitting outside on a private balcony. Even though there were plenty of common areas - you can’t replace the feeling of your own balcony.

Plussat: Location away from main traffic and quiet.

Miinukset: When booked room thought it was a balcony room but when arrived learned it wasn't and receptionist wasnt very informative.

Plussat: Everything else was good.

Miinukset: Not enough breakfast seating downstairs, breakfast sausage was horribly spicy. Not good for kids or the elderly....

Plussat: The location-how it was further away from all the busy traffic

Plussat: the room was amazing

Miinukset: a little to far off strip

Plussat: Location was very close to Clabaughs campground where many of our family members were staying.

Miinukset: After the 2nd night, the mattress started to take its toll on my back.

Plussat: very good, with lots of variety. good location.

Miinukset: on 4th floor.

Plussat: I don’t know where to start! This is one fabulous place! The rooms are perfect and clean! Modern and very nice! The breakfast was great! The pool, lazy river(our favorite) and hot tub was excellent!!! The staff was over the top nice and helpful too! Perfect location central to everything! Thank you! We will be back!!!!

Miinukset: That we couldn’t stay longer!!!!

Plussat: I can’t rave enough about how much we enjoyed staying here! The staff were above and beyond friendly and attended to needs as necessary. The breakfast was wonderful! It was great having a hot breakfast each morning with a different meat selection as well. The pool area was super clean and the bathrooms near the pool area were immaculate! The hotel staff was constantly cleaning and the whole building smelled fresh and clean every time you went in and out. We loved that all the rooms are suites and had plenty of room! We loved having a full size fridge and a couch bed also!We were so pleased with this hotel and will make this our go to place to stay when we visit Pigeon Forge!

Plussat: Very clean and price was very affordable!

Plussat: Great location. Away from traffic but not too far.

Plussat: I liked the size of the room. All parts of the hotel was clean and updated.

Miinukset: The beds are super uncomfortable and the pillows are so flat.

Plussat: Cleanliness of hotel, rooms and pools

Plussat: The breakfast was exceptionally great, the rooms was very nice with alot of space and my boys loved the swimming pool

Miinukset: More coffee in the rooms and flavored creamer down stairs