Playa del Carmen Bed & Breakfast

Plussat: Very cute boutique hotel, breakfast was amazing and the staff was friendly and welcoming.

Miinukset: Price a bit on the expensive side.

Plussat: Excellent and personalized breakfast

Miinukset: Not entirely sure what the room cleaning policy is but room for cleaned for three days.

Plussat: We love the location of the hotel, it is very central yet not crowded area of Playa. And that area is lovely and very vivid. We love the design of the hotel and welcoming and helpful personnel. Everything was awesome!

Plussat: Excellent location and unique decorations and gardens.

Miinukset: We feel scammed, we booked a king sized bed terrace room based on the photos, since we wanted to avoid the dark rooms that appeared on the photos of the most basic room. To our surprise the photos shown on booking are not the same, we were given the dark basic room we were trying to avoid, WITH A SMALL BED!!! When we talked with Alexis he told us to leave our bags made so they could move us to an appropriate room, but when we came back we were still in the same room and Britto blamed it on us and on airbnb...horrible experience really. The room was tiny, dark, small and super hard bed, old pillows and the ac was placed directly in front of the bed so there’s no way of using it at night without getting the cold air directly into your face, horrible room design. We could barely sleep. There’s a very popular restaurante next door, la cueva del chango, and our bedroom window was right on top of the tables, super noisy. There’s only one parking space for the whole hotel, and it can be reserved, it’s for the car that comes first, keep that in mind. I don’t know if other rooms are less horrible, all I can say is...avoid room number 2, we feel scammed for not getting what was shown on the photos, or the bed size. I DO NOT RECOMMEND

Plussat: Amazing staff, beautiful garden, very nice design!

Miinukset: It was nice that we have been asked what would we like for breakfast prior to our arrival, but it was a pity that no one explained on our arrival that actually we can request that preferred breakfast at the actual breakfast time. So on the first day we had breakfast of the day, which was yucatan (and the one we are not big guns of) and only on the second day we found out that we could just simply ask for our preferred scrambled eggs ... so just beware of that :) the rest was perfect!

Plussat: The whole package

Plussat: Gorgeous boutique hotel with amazing staff!

Miinukset: Mosquitos in the garden!

Plussat: Lovely staff, delicious breakfast. Well located. A little slice of heaven.

Plussat: This boutique paradise is an amazing place to stay. We were only there for 1 night and wish we had stayed for more. It’s a tranquil little hotel and where you have breakfast is amongst lush green trees and the food is delicious. They put so much effort in the the small touches. All organic products, hand written welcome notes and beautifully styled. The location is also just a little away from the main strip but easily within walking distance.

Miinukset: Everything was amazing.

Plussat: This is the best hotel I've ever stayed in. The decor, all the details, the vibe, it's incredible. It's cozy, it's located on a street completely different than the rest of Playa right in the middle of the nature. The backyard it's a show stopper, prepare for a photo shoot and the breakfast is amazing. Very friendly staff and owners. I do regret we had just one night here. A perfect oasis.

Plussat: Very nice - quiet efficient A/C, convenient bed, room in stylish house with big common area and shared kitchen, nice small swimming pool in front of my doors, cheap (at least in May, not a high season). Fast WiFi. Shops and restaurants 200m away on the main street. Basically great place to stay, apart from distance to the beach.

Miinukset: 2km from the beach, long walk on hot days, but area looks reasonably safe.

Plussat: Accommodation, pool and quiet location. Staff were all helpful and polite

Miinukset: Sofa Beds near pool could do with foam pads but understand these may have gone missing

Plussat: The bed was the best , clean soft and very comfortable

Plussat: We loved it here! Modern and immaculate.They offer a the little things - electric tea kettle, blow dryer, umbrella... The pool is refreshing. The property is extremely well taken care of. It feels like an oasis. The grounds are secure. The staff is extremely kind and helpful. They provide a lot of information about local restaurants, transportation, and tour options. They are extremely helpful via WhatsApp if you need anything at all. We intend to return for a longer stay.

Plussat: We had such a lovely time staying here at Casa Ejido. We stayed in a king studio apartment, which had all we needed. Good kitchen with plenty of facilities, nice bathroom, huge and very comfy bed. We loved the apartment so much that we forgot to see the pool area across the street. Close to the hotel there's a really nice eco/activity garden that we really liked. Overall a very good experience!

Plussat: In unit 2, good for family and with parking.

Miinukset: Noise in saturday to sunday night in the neighborhood.

Plussat: affordable stay in residential area

Plussat: We had to move to a 2 bedroom appartment, 3 blocks away. All nice there, no issues.

Miinukset: Nothing

Plussat: I really liked the setting, plants, and pool area were really cozy to sit around. About a 15 min walk to get to the main part of the city. Which meant, it was quiet and comfortable.

Plussat: Space, cozy, interior design,

Miinukset: The pool and internet/wifi slow and drops a lot

Plussat: Great value for money, walking distance to 5th Avenue, clean and spacious rooms. They had a large water filter in the kitchen area, which was very useful, as well as a great deal of cooking equipment.

Miinukset: There were x2 small puddles of water in the living area and bathroom upon arrival, however, these were mopped up immediately by cleaning staff upon notification. The apartment we were given was located in a different block to the main block, where we stayed last time. It was on a different street and around the corner from the main block (would have been helpful if we had known this before we had unloaded all our suitcases from the taxi).

Plussat: Clean simple facilities. Good bed and shower at excellent price and far enough away from 5th avenue to be peaceful. Six rooms, three with balconies. Very friendly helpful staff with some English. Close enough to ADO or collectivos.

Miinukset: Its sad that the ocean is so polluted here and development seems unchecked. Strong sewage smell from 5th Ave. to the ocean and many desperate merchants. Not a healthy coastline to relax or swim.

Plussat: The location is exactly what we was looking for. Not far from the centre and the touristic area and still quite and nice. The room is bigger than we expected with window facing the back side. Unfortunitely without any balcony or terrace like the rest of the rooms. Anyway, it was very pleasant stay.

Miinukset: Nothing really

Plussat: Clean,quiet, friendly helpful staff.

Miinukset: I liked everything!

Plussat: The location was good, a pleasant walk from the beach and the center of the tourist part of town. The room was very comfortable.

Plussat: Staff is super friendly and it’s good value for money. Shower pressure was the best one I’ve had in Mexico and bed was comfortable.

Miinukset: I like to be a little bit away from touristic area but I have to say it was maybe a little too far away. I asked for the room with balcony and appreciate that being taken into consideration, but anywhere in the world if your room is facing the street side and streets have street lights you NEED to have blackout curtains otherwise the room won’t get dark enough to comfortably sleep.

Plussat: We loved the accomodation. The hosts are very gentle and helpful person. The localisation is very close to the 5th Street . They can give a lot of good information about the city and tours.

Plussat: A charming and helpful team. Very clean. The neighborhood is pleasant and feels safe day and night. Within walking distance to the beach and 5th Avenue. The room is spacious and the bathroom is excellent.

Miinukset: The air conditioner and the fan are a little noisy. The fan speed can not be controlled. There were mosquitoes who ate me. I do not know if this is something that might be prevented.

Plussat: Great hotel on a quiet street 5 minutes from 5th ave and 7 mins to the beach. Very clean, very quiet. Rooms are perfect. Fabrizio at the front desk is a perfect professional. Guilliano (owner or manager) is great as well. Don't hesitate to stay here.

Miinukset: Everything was great.

Plussat: - Water Pressure was good - Owners were sympathetic although they did not agree to a refund for unused nights and were unable to provide us with a better room. - Good storage space for suitcases and clothes - Decent location 10mins walk to Main Street

Miinukset: When researching places to stay in Playa Del Carmen, we ended up booking Playa Natural for close to 100USD per night because it had great reviews and we thought it would be quiet and have a balcony. Either we had the worst room in this hotel, or all the other reviewers have very low expectations. We ended up checking out three days earlier (with no refund) because we were unable to get a good nights sleep and booked an AirBnB nearby. Owners said they would have changed our room, if it had not been completely full. We were of the impression that the hotel would have a courtyard and a balcony based on the photos. Our room (#1) was on the ground floor right next to the reception and has no balcony and the only window was towards the small area by the entrance of the building. When checking in the owners said that we needed to specify we wanted a balcony when booking a room (not mentioned anywhere when booking). The first photo is of a nice patio with a hammock but we were explained this belongs to one of the rooms (superior room.) Negatives - Uncomfortable bed: It was a king bed, but it was a very hard mattress and the blanket only covered a small part of the sheet. - AC: causing puffy and itchy eyes. Should be checked for mold. - Noisy: from the reception and the street. This has been mentioned by some other reviewers too that there are thin doors. We were woken up at 1am and 7.30am with loud talking in the reception. - No good curtains: Light at night coming from the street and courtyard as it uses a thin fabric and also is divided into three pieces causing holes with light in between.

Plussat: The other rooms we rented were great and everything was nice and clean. Beach is walking distance and 5th Avenue too. Food, drinks, beach! Everything was very close.

Miinukset: A/C on one of the rooms rented never worked and reception closed at 10pm. No one there to fix it. No parking in hotel had to look for parking two blocks away and walk to hotel.

Plussat: The location is perfect! Close to 5th Avenue and all kind of nice shops and restaurants. The hotel is calm and peaceful and if you exit the gate you're just five steps away from the beach

Miinukset: They could have presented the breakfast in a better way

Plussat: The property was close the beach and the staff were friendly. The bed was super comfortable!

Miinukset: The room felt dark and damp and it was fairly small. It felt a bit overpriced for what was on offer. We stayed at a different place in playa a few blocks away later and the value for money was so much better.

Plussat: Arrived at hotel, she wouldn't give me the room I reserved for the price. She wanted more money or she offered me a room with shared bathroom for same price.

Miinukset: Wouldn't give me the room I reserved for the price I reserved it for.