Parhaat lomakeskukset - Playa del Carmen
Xpu Hán ranta ja Dolphin Discovery (delfiinipuisto) sijaitsevat 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Tämä majoitusliike tarjoaa asiakkailleen 929 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Kokonaisarvosana 9,7 Erinomainen
Perustuu 9 086 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
8,8
Plussat: Grounds were beautiful
OK
5,1
Erinomainen
10,0
Plussat: The attention given by staff!!!!
Hyvä
7,5
Plussat: It`s a very beautiful resort. lot to do.
Hyvä
7,7
Plussat: Staff was always cleaning
Erinomainen
9,2
Plussat: Overall, my family and I had a great time
Erinomainen
10,0
Plussat: Variety of food was awesome and so were the juices. We especially liked the restaurants. Service was great and lots of smiles. Very clean.
Erinomainen
8,8
Plussat: The restaurant buffet offers a lot of variety. Even though the cooking is on a large scale the food is still tasty. The "standard" room at Tropical was lovely - very big with a lot of storage space, quality furniture and a comfy bed. They clean every morning and stack up your fridge with beverages. The entire staff is very kind and helpful making you feel at ease all of the time. We were impressed by the cleaness of the facilities - it's a huge resort and it's good to know that they are constantly taking care of it, otherwise things would quickly start to go south. If you're looking for a few days of complete relaxation, just enjoying yourself by the sea and beach then Barcelo is the place to go.
Tiedot
Arvostelut
Kokonaisarvosana 9,7 Erinomainen
Perustuu 9 086 arvosteluun
Tunnelma
9,7
Palvelu
9,7
Ruoka
9,6
Palvelut
9,4
Sijainti
9,3
Uima-allas
9,3
Hyvinvointialue
8,7
Aamiainen
8,0
Internet
6,8
Huone
6,7
Sijainti
9,4
Ranta
9,1
Ruoka
8,9
Uima-allas
8,8
Palvelut
8,8
Palvelu
8,2
Huone
5,2
Palvelut
9,6
Palvelu
9,6
Tunnelma
9,5
Ruoka
9,5
Sijainti
9,3
Puhtaus
7,5
Huone
6,3
8,8 Erinomainen
Plussat: Grounds were beautiful
Miinukset: Room
5,1 OK
Plussat:
Miinukset: Uncomfortable beds
Horrible food
Unfriendly staff
10,0 Erinomainen
Plussat: The attention given by staff!!!!
Miinukset:
7,5 Hyvä
Plussat: It`s a very beautiful resort. lot to do.
Miinukset: I thought the food at the buffet was average at best, could have been a lot better
7,7 Hyvä
Plussat: Staff was always cleaning
Miinukset: Had a couple housekeeping issues, only have two choices for beer
9,2 Erinomainen
Plussat: Overall, my family and I had a great time
Miinukset: I wasn't aware that you had to wear formal clothing to attend different restaurant.
10,0 Erinomainen
Plussat: Variety of food was awesome and so were the juices. We especially liked the restaurants. Service was great and lots of smiles. Very clean.
Miinukset: Would like less oil used for cooking. Would like colder milk.
8,8 Erinomainen
Plussat: The restaurant buffet offers a lot of variety. Even though the cooking is on a large scale the food is still tasty. The "standard" room at Tropical was lovely - very big with a lot of storage space, quality furniture and a comfy bed. They clean every morning and stack up your fridge with beverages. The entire staff is very kind and helpful making you feel at ease all of the time. We were impressed by the cleaness of the facilities - it's a huge resort and it's good to know that they are constantly taking care of it, otherwise things would quickly start to go south. If you're looking for a few days of complete relaxation, just enjoying yourself by the sea and beach then Barcelo is the place to go.
Miinukset: The biggest and more or less only downside was that you need to pay 20$ for the wifi per day.
Xpu Hán ranta ja Dolphin Discovery (delfiinipuisto) sijaitsevat 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Tämä majoitusliike tarjoaa asiakkailleen 929 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
Banyan Tree Mayakoba sijaitsee rannalla, ja El Camaleon Mayakoba Golf Course ja Grand Coral Golf Riviera Maya 10 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä lomakeskus tarjoaa asiakkailleen 522 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Palveluihin kuuluu ilmainen valet-palvelu.
Kokonaisarvosana 9,6 Erinomainen
Perustuu 725 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
10,0
Plussat: Friendly staff, well maintained hotel and nature
Erinomainen
8,8
Plussat: Food was excellent (but pricey) and the serenity and natural surroundings were fabulous. The hotel partnered with an excellent travel agency, Maritur, who arranged our airport pickups and two excursions. We had a wonderful time.
Erinomainen
8,3
Plussat: The food is excellent. The service exelent
Erinomainen
10,0
Plussat: Everything! The location, the amazing considerate and friendly staff, the privacy, the amenities, the whole experience just staying at Banyan Tree Mayakoba was amazing! You MUST try the Haab experience, it was an amazing experience. Also, FYI the hotel offers free professional photo sessions which you only need to pay for the actual photos(we were bummed that no one told us we would’ve liked to try it).
Erinomainen
10,0
Plussat: Loved that everyone has their own private villa - I felt like I had the entire resort to myself . The staff was also super friendly
Erinomainen
10,0
Plussat: Outstanding service and attention to detail. Super friendly staff. Impeccable hotel grounds and facilities. Very good food.
Erinomainen
10,0
Plussat: We really enjoyed our stay at the Banyan tree. It was so peaceful and homey. The staff was wonderful. We were pampered and taken care of from the moment we stepped on the property. The villa was well cleaned and attended to during our stay.
Erinomainen
10,0
Plussat: The private pool is amazing
Erinomainen
8,5
Plussat: Great service
Erinomainen
9,7
Plussat: Great staff. Great rooms. Loved the bikes. Private pool and spa were awesome...
Erinomainen
10,0
Plussat: Most beautiful hotel in the world
Erinomainen
9,6
Plussat: Extraordinary service at check-in by our resort host David, dining reservations by Denny, prompt cart pick up’s to beach, tennis, etc.; excellent choice of restaurants and menu - fantastic spread at breakfast buffet, wonderful amenities and service all around.
Tiedot
Arvostelut
Kokonaisarvosana 9,6 Erinomainen
Perustuu 725 arvosteluun
Tunnelma
9,7
Hyvinvointialue
9,7
Mukavuus
9,5
Palvelu
9,5
Palvelut
9,2
Huone
9,2
Sijainti
8,7
Aamiainen
6,3
Vastinetta rahalle
3,1
Palvelu
9,7
Palvelut
9,1
Sijainti
8,8
Huone
8,8
Ruoka
7,0
Palvelu
9,5
Palvelut
9,2
Huone
9,1
10,0 Erinomainen
Plussat: Friendly staff, well maintained hotel and nature
Miinukset: Quite humid in the room especially for people travel from non-humid places. De-humidifier might be suggested.
8,8 Erinomainen
Plussat: Food was excellent (but pricey) and the serenity and natural surroundings were fabulous. The hotel partnered with an excellent travel agency, Maritur, who arranged our airport pickups and two excursions. We had a wonderful time.
Miinukset: Time to do some light upgrades in the villa bathrooms. Some rust around tub fixtures, shower fixtures old, and shower layout allows water to puddle in the bathroom floor.
8,3 Erinomainen
Plussat: The food is excellent. The service exelent
Miinukset:
10,0 Erinomainen
Plussat: Everything! The location, the amazing considerate and friendly staff, the privacy, the amenities, the whole experience just staying at Banyan Tree Mayakoba was amazing! You MUST try the Haab experience, it was an amazing experience. Also, FYI the hotel offers free professional photo sessions which you only need to pay for the actual photos(we were bummed that no one told us we would’ve liked to try it).
Miinukset: I wish there was an all inclusive package, not sure if there is. Also, it wasn’t clear to us that the food stations(french toast, omelette, quesadilla stations) at the breakfast buffet were not included in the price of the breakfast buffet.
10,0 Erinomainen
Plussat: Loved that everyone has their own private villa - I felt like I had the entire resort to myself . The staff was also super friendly
Miinukset: The beach was gorgeous but the actual ocean wasn’t as crystal clear and blue as Cancun :/
10,0 Erinomainen
Plussat: Outstanding service and attention to detail. Super friendly staff. Impeccable hotel grounds and facilities. Very good food.
Miinukset: Only 1 thing: The villa pool could have been cleaner.
10,0 Erinomainen
Plussat: We really enjoyed our stay at the Banyan tree. It was so peaceful and homey. The staff was wonderful. We were pampered and taken care of from the moment we stepped on the property. The villa was well cleaned and attended to during our stay.
Miinukset: Prices of the restaurants were quite pricey and the food wasn’t really worth it.
10,0 Erinomainen
Plussat: The private pool is amazing
Miinukset: Food is very expensive and not great
8,5 Erinomainen
Plussat: Great service
Miinukset: It’s not as clean as an American would come to expect from a hotel...
9,7 Erinomainen
Plussat: Great staff. Great rooms. Loved the bikes. Private pool and spa were awesome...
Miinukset: Food is pricey. places to visit outside the resort are further away. Beach is small and has huge sand bars
10,0 Erinomainen
Plussat: Most beautiful hotel in the world
Miinukset: Everything was perfect! Don’t have anything negative!
9,6 Erinomainen
Plussat: Extraordinary service at check-in by our resort host David, dining reservations by Denny, prompt cart pick up’s to beach, tennis, etc.; excellent choice of restaurants and menu - fantastic spread at breakfast buffet, wonderful amenities and service all around.
Miinukset: We loved everything!
Banyan Tree Mayakoba sijaitsee rannalla, ja El Camaleon Mayakoba Golf Course ja Grand Coral Golf Riviera Maya 10 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä lomakeskus tarjoaa asiakkailleen 522 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Palveluihin kuuluu ilmainen valet-palvelu.
Kiinteistön sijainti
El Manglar Golf Course ja Dr. Alfredo Barrera Marinin kasvitieteellinen puutarha sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Maroma Beach sijaitsee 9,8 kilometrin ja Kolmen joen luontopuisto 13,9 kilometrin päässä tästä 4,5 tähden hotellista.
Huoneet
Kaikissa 540 huoneessa on ilmastointi, iPod-telakointiasema sekä ilmaiset minibaarituotteet. Jokaisessa huoneessa on kalustettu parveke tai terassi. Mukavuuksiin kuuluu LCD-televisio ja satelliittikanavat. Käytössäsi on myös ilmainen langaton internetyhteys. Huoneissa on yksityinen kylpyhuone, ja sen varusteluun kuuluu erillinen kylpyamme ja suihku, poreamme ja ilmaiset hygieniatuotteet.
Palvelut
Voit rentoutua täyden palvelun kylpylässä, jonka palveluihin sisältyvät muun muassa hierontapalvelut, vartalohoidot ja kasvohoidot. Nauti auringosta hotellin yksityisellä rannalla tai kokeile palveluihin kuuluvaa 3 ulkouima-allasta. Tämän hotellin palveluihin kuuluu muun muassa ilmainen langaton internetyhteys, concierge-palvelut ja kampaamo.
Ruokailuvaihtoehdot
Tämä hotelli toimii täysihoitoperiaatteella. Huonehintoihin sisältyvät hotellin ravintoloissa nautitut ateriat ja juomat. Ruokailuista tietyissä ravintoloissa, erikoisillallisista ja -aterioista, tietyistä juomista ja muista palveluista saatetaan periä erillinen maksu.
Nauti ruoista hotellin ravintolassa nimeltä Il Olivo, joka on yksi majoitusliikkeen 8 ravintolasta. Tämän ravintolan erikoisuuksiin kuuluu italialainen keittiö. Palveluihin kuuluu myös ympärivuorokautinen huonepalvelu ja kahvila. Tässä hotellissa on rantabaari. Jos mielesi tekee raikasta juotavaa, kokeile myös palveluihin kuuvaa 11 baaria tai 2 allasbaaria.
Bisnespalvelut, muut palvelut
Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-palvelu kuuluu myös palveluihin.
Kokonaisarvosana 9,3 Erinomainen
Perustuu 2 806 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
Hyvä
7,9
Plussat: The beach is large and quiet; there are a large variety of restaurants (nice cocktail bar); the entertainment program was great (team does a good job); the gardens and wildlife of the hotel are super nice (lizards, chachalacas and coatis everywhere!! There is also a domesticated falcon going around to scare away the birds stealing food from the restaurant - that was fun to watch!!).
Erinomainen
10,0
Plussat: Amazing place. Pool was super clean, staff was more than amazing, food was great...every single detail was perfect. I’m definitely coming back here.
Erinomainen
9,2
Plussat: Buffet style meals at breakfast and lunch was excellent with so much choice - be prepared to be strong willed or gain a few pounds. Every restaurant we visited in the evening was excellent - particularly enjoyed L'Alsace and Ginger. Entertainment in evenings also excellent - the 3 tenors brilliant. Would happily return here
Erinomainen
9,6
Plussat: Everything is absolutely beautiful and conveniently located. It’s also very easy to navigate at night because the paths on the resort are very well lit.
Erinomainen
10,0
Plussat: The food selection was amazing and international. There was not one bad restaurant we visited. Overall they make you feel like royalty. The location of our room was a swim up. It was quiet and relaxing.
Erinomainen
10,0
Plussat: The property is great!! Palm trees all over! It’s huge! We enjoyed walking around
Erinomainen
8,8
Plussat: excellent food, staff, facilities, drinks, beach access
Erinomainen
10,0
Plussat: Amazing !!!
Erinomainen
10,0
Plussat: Everything
Erinomainen
10,0
Plussat: Lots of activities, great food, entertaining staff, and adult beverages
Erinomainen
9,6
Plussat: There was nothing not to love about this place. First rate service and experience. There is so much attention to detail in every aspect of VIM. We loved La Hacienda for dinner. The plaza is good in the evening. Don't be afraid to ask for a shuttle to wherever you need to go. Also, try the orejas at breakfast.
Erinomainen
10,0
Plussat: Amazing. Just amazing. The beach, pool, restaurants. Valentin never disappoints.
Tiedot
Arvostelut
Kokonaisarvosana 9,3 Erinomainen
Perustuu 2 806 arvosteluun
Palvelut
9,2
Puhtaus
9,0
Mukavuus
9,0
Palvelu
9,0
Tunnelma
8,9
Sijainti
8,9
Huone
8,6
Ruoka
8,6
Aamiainen
7,7
Internet
7,1
Palvelut
9,4
Huone
9,4
Puhtaus
9,3
Mukavuus
9,3
Palvelu
9,2
Ruoka
9,0
Sijainti
8,5
Aamiainen
8,3
Uima-allas
9,2
Palvelut
9,2
Palvelu
9,1
Sijainti
9,0
Puhtaus
8,7
Mukavuus
8,6
Ruoka
8,4
Huone
7,8
7,9 Hyvä
Plussat: The beach is large and quiet; there are a large variety of restaurants (nice cocktail bar); the entertainment program was great (team does a good job); the gardens and wildlife of the hotel are super nice (lizards, chachalacas and coatis everywhere!! There is also a domesticated falcon going around to scare away the birds stealing food from the restaurant - that was fun to watch!!).
Miinukset: I found the extra services incredibly overpriced: 1 - Spa; and 2 - Aquatic/Diving center (this was disorganized and had some unprofessional staff working there - you'll find better elsewhere in Riviera Maya)
10,0 Erinomainen
Plussat: Amazing place. Pool was super clean, staff was more than amazing, food was great...every single detail was perfect. I’m definitely coming back here.
Miinukset:
9,2 Erinomainen
Plussat: Buffet style meals at breakfast and lunch was excellent with so much choice - be prepared to be strong willed or gain a few pounds. Every restaurant we visited in the evening was excellent - particularly enjoyed L'Alsace and Ginger. Entertainment in evenings also excellent - the 3 tenors brilliant. Would happily return here
Miinukset: Sometimes the service was a little slow at the pool bar or staff sometimes forgot drinks at breakfast but they are very busy and it wasn't really a problem. People reserving sun loungers and then leaving them unoccupied all day was infuriating!
9,6 Erinomainen
Plussat: Everything is absolutely beautiful and conveniently located. It’s also very easy to navigate at night because the paths on the resort are very well lit.
Miinukset: There is nothing I didn’t like about the property.
10,0 Erinomainen
Plussat: The food selection was amazing and international. There was not one bad restaurant we visited. Overall they make you feel like royalty. The location of our room was a swim up. It was quiet and relaxing.
Miinukset:
10,0 Erinomainen
Plussat: The property is great!! Palm trees all over! It’s huge! We enjoyed walking around
Miinukset: Nothing
8,8 Erinomainen
Plussat: excellent food, staff, facilities, drinks, beach access
Miinukset: unfortunately still had a cancun-ish party vibe in main pool
10,0 Erinomainen
Plussat: Amazing !!!
Miinukset: Drinks Service at the beach was slow but I kindly understand since waiters have to walk 150 feet’s or more.
10,0 Erinomainen
Plussat: Everything
Miinukset: Having to leave
10,0 Erinomainen
Plussat: Lots of activities, great food, entertaining staff, and adult beverages
Miinukset: Would have been nice to have a coffee bar.
9,6 Erinomainen
Plussat: There was nothing not to love about this place. First rate service and experience. There is so much attention to detail in every aspect of VIM. We loved La Hacienda for dinner. The plaza is good in the evening. Don't be afraid to ask for a shuttle to wherever you need to go. Also, try the orejas at breakfast.
Miinukset: I didn't like the coffee creamer used, but it's minute.
10,0 Erinomainen
Plussat: Amazing. Just amazing. The beach, pool, restaurants. Valentin never disappoints.
Miinukset:
Nestled on the beach, this Playa del Carmen hotel is within 3 mi (5 km) of El Manglar Golf Course and Maroma Beach. Dr. Alfredo Barrera Marin Botanical Garden and Tres Rios Ecopark are also within 9 mi (15 km).
Fairmont Mayakoba sijaitsee rannalla, ja El Camaleon Mayakoba Golf Course ja Quinta-puistokatu 15 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, business center ja limusiini- / town car -palvelu. Tämä lomakeskus tarjoaa asiakkailleen 3716 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-palvelu kuuluu myös palveluihin.
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Kokonaisarvosana 9,1 Erinomainen
Perustuu 4 918 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
- Business
- Yksin matkustavat
Erinomainen
9,6
Plussat: Everything it was beautiful
Erinomainen
8,3
Plussat: Comfortable beds
Hyvä
7,1
Plussat: Nice place
Erinomainen
10,0
Plussat: The service at this place is fantastic, and the pool and beach were the most beautiful I've ever experienced. We really enjoyed everything, and this is a pricier but fantastic place to bring young children. They try to think of most things for your comfort. I really appreciated that they had an electric kettle and mosquito spray in the room (but I did get bitten on my face one night while sleeping...not too bad though because the mosquitoes there are not the worst). I really hope to come back next year!! One driver told us how one family had been celebrating Christmas and NYE there for many years, and that last year they blocked out 29 rooms. I think that's impressive and quite telling of how great this place is.
Erinomainen
10,0
Plussat: The property is large but just amazing. The waterways make this place very special. The staff are top notch. Toiletries are divine. Having water sup boards and kayaks add so much.
Erinomainen
10,0
Plussat: In general , the stay was good , the people in the service was excellent
Erinomainen
9,6
Plussat: Beautiful hotel and amazing staff.
Hyvä
6,7
Erinomainen
10,0
Plussat: We loved golf at El Cameleon, snorkeling off property, cooking classes with hotel chefs and first rate service at pools and beach. We’ve stayed in hotels all over the world as a family, and our boys stated this is probably their top two places to have ever stayed. Best vacation ever....the staff is amazing, friendly, and kind. Well done...we’re planning to come back next year!
Erinomainen
10,0
Plussat: Property is outstanding. We loved the way we were in the natural environment both outside and in our room. Staff is top shelf, all very professional and friendly. The amount of effort to maintain the rooms, main property and beaches is remarkable. Fully enjoyed the beach-side services and restaurants. Easy to walk around and take a cart when needed. The dining options were all enjoyable.
Hyvä
6,0
Plussat: Tranquil location Food was good
Erinomainen
10,0
Plussat: Every thing
Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 4 918 arvosteluun
Palvelut
9,0
Tunnelma
8,9
Palvelu
8,8
Sijainti
8,5
Aamiainen
8,3
Huone
8,3
Ruoka
7,4
Juomat
5,7
Vastinetta rahalle
5,0
Palvelut
8,7
Palvelu
8,6
Sijainti
8,6
Huone
8,2
Aamiainen
8,1
Ruoka
7,4
Juomat
5,5
Vastinetta rahalle
5,3
Palvelu
9,0
Sijainti
8,5
Aamiainen
8,4
Huone
8,3
Juomat
5,8
Vastinetta rahalle
4,9
Palvelut
9,3
Huone
8,5
Palvelu
8,4
Sijainti
8,3
Juomat
5,3
Vastinetta rahalle
5,1
Palvelu
9,0
Sijainti
8,6
Palvelut
8,2
9,6 Erinomainen
Plussat: Everything it was beautiful
Miinukset:
8,3 Erinomainen
Plussat: Comfortable beds
Miinukset: Air conditioning wasn’t good
7,1 Hyvä
Plussat: Nice place
Miinukset: Food option were verry poor upsetting for the quality of the resort. Beach is a mess
10,0 Erinomainen
Plussat: The service at this place is fantastic, and the pool and beach were the most beautiful I've ever experienced. We really enjoyed everything, and this is a pricier but fantastic place to bring young children. They try to think of most things for your comfort. I really appreciated that they had an electric kettle and mosquito spray in the room (but I did get bitten on my face one night while sleeping...not too bad though because the mosquitoes there are not the worst). I really hope to come back next year!! One driver told us how one family had been celebrating Christmas and NYE there for many years, and that last year they blocked out 29 rooms. I think that's impressive and quite telling of how great this place is.
Miinukset: The included breakfast at La Laguna was quite devoid of flavor, I must say, so we opted to have breakfast at Las Brisas each morning, even though there was a small charge for it, as it was quite delicious and right by the beach. We ended up eating at Las Brisas quite a lot!I think the alcoholic cocktails that I had at the restaurants and bar pools could have been better, and the food at La Laguna and the hotel lobby restaurant was not good.
10,0 Erinomainen
Plussat: The property is large but just amazing. The waterways make this place very special. The staff are top notch. Toiletries are divine. Having water sup boards and kayaks add so much.
Miinukset: Not enough bikes around.
10,0 Erinomainen
Plussat: In general , the stay was good , the people in the service was excellent
Miinukset:
9,6 Erinomainen
Plussat: Beautiful hotel and amazing staff.
Miinukset: The beach had a lot of seaweed and constant cleaning up process, possibly the time of year.
6,7 Hyvä
Plussat:
Miinukset: The Mosquitos, were in the room because is a lot of vegetation around, and is not very well the control in this matter.
10,0 Erinomainen
Plussat: We loved golf at El Cameleon, snorkeling off property, cooking classes with hotel chefs and first rate service at pools and beach. We’ve stayed in hotels all over the world as a family, and our boys stated this is probably their top two places to have ever stayed. Best vacation ever....the staff is amazing, friendly, and kind. Well done...we’re planning to come back next year!
Miinukset:
10,0 Erinomainen
Plussat: Property is outstanding. We loved the way we were in the natural environment both outside and in our room. Staff is top shelf, all very professional and friendly. The amount of effort to maintain the rooms, main property and beaches is remarkable. Fully enjoyed the beach-side services and restaurants. Easy to walk around and take a cart when needed. The dining options were all enjoyable.
Miinukset: While the effort to groom the beach is incredible, much better than 2 other locations we were at the same week; the amount of seaweed made the beach experience a little less than perfect. We enjoyed all the restaurant we ate at but would have liked the option for some sort of gourmet dining experience fitting for a resort of this level.
6,0 Hyvä
Plussat: Tranquil location Food was good
Miinukset: Can only bike or travel by golf cart. Lots of kids at the resort. Only ten bikes for kids. At least 50 kids at the resort. Took 1.5 hours to get bikes. Kids paid cooking class was eat cotton candy (they didn't even watch the making) and movie.
10,0 Erinomainen
Plussat: Every thing
Miinukset:
Fairmont Mayakoba sijaitsee rannalla, ja El Camaleon Mayakoba Golf Course ja Quinta-puistokatu 15 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, business center ja limusiini- / town car -palvelu. Tämä lomakeskus tarjoaa asiakkailleen 3716 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-palvelu kuuluu myös palveluihin.
Grand Hyatt Playa Del Carmen Resort sijaitsee keskustassa, ja Quinta-puistokatu sijaitsee muutaman askeleen päässä ja Mamita's Beach Club 10 minuutin kävelymatkan päässä. Käytössäsi on ilmaiset sanomalehdet aulassa, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto.
Kokonaisarvosana 9,1 Erinomainen
Perustuu 2 182 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Perhe
- Pariskunta
Erinomainen
10,0
Plussat: It was clean and beautiful beyond our expectations. The design of the hotel, separating us from the rest of the town, was very much appreciated.
Erinomainen
10,0
Plussat: Our first impression when we arrived at the hotel was 'WOW!!!! Everything! Location, views, staff, food, the rooms.
Erinomainen
10,0
Plussat: We stayed at the Hyatt for a Night before moving on to Tulum... Shame we could not stay longer... the stay was great, the food was amazing and the service exceptional.
Erinomainen
9,6
Plussat: The staff were very friendly, the buffet breakfast was great.
Erinomainen
10,0
Plussat: The property is beautiful and staff is amazing
Erinomainen
9,6
Plussat: Had a great time- attentive staff-
Hyvä
7,9
Plussat: View, service
Erinomainen
10,0
Plussat: The property itself, the staff, the location!!!
Erinomainen
8,8
Plussat: Very good hotel - with nice pool and nice atmosphere. Helpful and friendly staff.
Erinomainen
9,2
Plussat: The hotel is really nice.. great location and breakfast is delicious.
Erinomainen
9,6
Plussat: Outstanding property and location. Everything was spotless, room was big and comfortable. Food was great, incredible breakfast
Erinomainen
9,6
Plussat: Fantastic building in a fantastic location.
Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 2 182 arvosteluun
Sijainti
9,3
Tunnelma
9,1
Hyvinvointialue
9,0
Palvelut
8,8
Palvelu
8,5
Uima-allas
8,4
Huone
8,4
Aamiainen
8,3
Internet
8,2
Ranta
6,7
Vastinetta rahalle
3,8
Sijainti
9,3
Tunnelma
9,0
Hyvinvointialue
9,0
Uima-allas
8,5
Palvelu
8,5
Aamiainen
8,2
Huone
8,2
Mukavuus
7,1
Ranta
5,7
Vastinetta rahalle
4,2
Tunnelma
9,0
Sijainti
8,9
Uima-allas
8,7
Aamiainen
8,5
Palvelu
8,5
Huone
8,2
Puhtaus
7,5
Ranta
6,6
Vastinetta rahalle
3,5
10,0 Erinomainen
Plussat: It was clean and beautiful beyond our expectations. The design of the hotel, separating us from the rest of the town, was very much appreciated.
Miinukset: Yes, the total lack of a solid wall separating the sleeping area from the bathroom. Privacy is a must for a bathroom, and there was none. Even the door for the toilet stall had a huge gap so no privacy there either.
10,0 Erinomainen
Plussat: Our first impression when we arrived at the hotel was 'WOW!!!! Everything! Location, views, staff, food, the rooms.
Miinukset: Nothing. The beach is a bit merky from seaweed problem they have but this is not the hotel's fault. You could still swim in it or go down a bit further to other hotel beach front and swim there because they have people clearing the seaweeds all day from their beach front. The hotel pool was awesome!!
10,0 Erinomainen
Plussat: We stayed at the Hyatt for a Night before moving on to Tulum... Shame we could not stay longer... the stay was great, the food was amazing and the service exceptional.
Miinukset: I dont think I would have changed anything
9,6 Erinomainen
Plussat: The staff were very friendly, the buffet breakfast was great.
Miinukset: The noisy day club next door and construction next door was very noisy.
10,0 Erinomainen
Plussat: The property is beautiful and staff is amazing
Miinukset: The room and the staff. Always friendly.
9,6 Erinomainen
Plussat: Had a great time- attentive staff-
Miinukset:
7,9 Hyvä
Plussat: View, service
Miinukset: Adjacent to the hotel took place regularly from the early afternoon until the evening for a noisy party which is not connected to the hotel but shook the rooms with unbearable decibels. The rooms are not acoustically insulated and it was impossible to rest in the room during these hours
10,0 Erinomainen
Plussat: The property itself, the staff, the location!!!
Miinukset: Nothing that stands out. We had some people out at the adult pool blasting a boom box, but once we spoke to the staff, they handled it.
8,8 Erinomainen
Plussat: Very good hotel - with nice pool and nice atmosphere. Helpful and friendly staff.
Miinukset:
9,2 Erinomainen
Plussat: The hotel is really nice.. great location and breakfast is delicious.
Miinukset:
9,6 Erinomainen
Plussat: Outstanding property and location. Everything was spotless, room was big and comfortable. Food was great, incredible breakfast
Miinukset: NY food prices in Playa del Carmen. The breakfast for two cost me about $65. It was outstanding though.
9,6 Erinomainen
Plussat: Fantastic building in a fantastic location.
Miinukset: The room was wet due to the humidity.
Grand Hyatt Playa Del Carmen Resort sijaitsee keskustassa, ja Quinta-puistokatu sijaitsee muutaman askeleen päässä ja Mamita's Beach Club 10 minuutin kävelymatkan päässä. Käytössäsi on ilmaiset sanomalehdet aulassa, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto.
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-palvelu.
Kokonaisarvosana 9,1 Erinomainen
Perustuu 1 562 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
Erinomainen
10,0
Plussat: Everything! Super clean, food was excellent, beach had some seaweed but not bad at all. Staff was super attentive. We were always greeted with smiles. The grounds are beautifull. Tranquil! We absolutely loved this resort. Oh, and drinks were great!
Erinomainen
10,0
Plussat: The service is great!
OK
4,6
Plussat: Plumbing backed up overnight and when we woke up there was sewage standing in the shower and the toilet would not flush. Staff said it wasn’t “big enough problem” when we asked for new room. Housekeeping came and cleaned but we still questioned their sanitation methods. Room was once very fancy but you can tell it has been painted, repainted, and painted again. Previous guest’s shower gel was left in the shower. Random hair was found in the sink. Ant was in my melon salad at Las Ventanas (worst restaurant on the property in my opinion). The landscaping is beautiful and a couple of staff went out of there way to be accommodating. Everything else was sub-par. I regret booking here. The great reviews must be a lot older and not recent....
Hyvä
7,5
Plussat: I liked everything. We were coming from Tulum and a not so good hotel and we drove that day a lot so we came to the hotel very sweety, we were received with a fresh towel and champagne. We were immediately check in and the reception placed a reservation in the stake house grill right away. Our room was amazing. The food on this resort will blow your mind my favorite was the carpaccio appetizer from Palazzo and the menu from Ventanas everything. I hate buffet food but here the food is fresh and cooked to excellence and the drinks keep coming. The staff goes above and beyond for you. The property is in one of the most beautiful beaches of Playacar.
Erinomainen
10,0
Plussat: I love this place. Best resort ever! It exceeded my expectations!
OK
4,6
Plussat: The beach
Erinomainen
9,6
Plussat: Wonderful staff. The food was very good at each of the restaurants. Pools were great and the beach was wonderful.
Erinomainen
10,0
Plussat: Great property, food, location, staff. Nothing to fault really from our 3 night stay
Erinomainen
8,3
Plussat: Rooms are beautiful. Luxurious Linens and toiletries
Erinomainen
10,0
Plussat: The bed was extremely comfy we couldn't fault anyone or anything
Tiedot
Arvostelut
Kokonaisarvosana 9,1 Erinomainen
Perustuu 1 562 arvosteluun
Sijainti
9,2
Ranta
9,1
Tunnelma
9,0
Palvelu
8,4
Huone
7,9
Ruoka
7,8
Aamiainen
6,4
Hyvinvointialue
6,3
Sijainti
9,4
Ranta
9,3
Palvelu
8,5
Huone
7,7
Uima-allas
7,5
Palvelu
8,1
Ruoka
7,7
Huone
6,6
10,0 Erinomainen
Plussat: Everything! Super clean, food was excellent, beach had some seaweed but not bad at all. Staff was super attentive. We were always greeted with smiles. The grounds are beautifull. Tranquil! We absolutely loved this resort. Oh, and drinks were great!
Miinukset:
10,0 Erinomainen
Plussat: The service is great!
Miinukset:
4,6 OK
Plussat: Plumbing backed up overnight and when we woke up there was sewage standing in the shower and the toilet would not flush. Staff said it wasn’t “big enough problem” when we asked for new room. Housekeeping came and cleaned but we still questioned their sanitation methods. Room was once very fancy but you can tell it has been painted, repainted, and painted again. Previous guest’s shower gel was left in the shower. Random hair was found in the sink. Ant was in my melon salad at Las Ventanas (worst restaurant on the property in my opinion). The landscaping is beautiful and a couple of staff went out of there way to be accommodating. Everything else was sub-par. I regret booking here. The great reviews must be a lot older and not recent....
Miinukset:
7,5 Hyvä
Plussat: I liked everything. We were coming from Tulum and a not so good hotel and we drove that day a lot so we came to the hotel very sweety, we were received with a fresh towel and champagne. We were immediately check in and the reception placed a reservation in the stake house grill right away. Our room was amazing. The food on this resort will blow your mind my favorite was the carpaccio appetizer from Palazzo and the menu from Ventanas everything. I hate buffet food but here the food is fresh and cooked to excellence and the drinks keep coming. The staff goes above and beyond for you. The property is in one of the most beautiful beaches of Playacar.
Miinukset: Nothing
10,0 Erinomainen
Plussat: I love this place. Best resort ever! It exceeded my expectations!
Miinukset:
4,6 OK
Plussat: The beach
Miinukset: Where do I begin...I've stayed at multiple all inclusive properties so I felt that my expectations were realistic. My mother and I were traveling to look for wedding venues for my upcoming wedding. This resort was such a disappointment. The checkin service took an hour and we did not receive any orientation to the resort or information on activities for the week. We were told that our reservations were pre-booked to all the restaurants for 8:30 PM and we could not change it when we asked. The Italian restaurant was closed for the entire stay. I was traveling with my mother and we requested double beds, none were "available" yet the resort felt empty. The water in the shower was COLD and when I called to ask about it, they said they were sending someone to the room to check it out... they never came. Then the next day, they wouldn't move us to a different room because they "fixed it." The water was only ever tepid at best. My mother and I washed our hair in the sink. The TV only had 2 channels that were English speaking and no option for movies for us to have a girls night in. They also allowed people to bring their own music to the small pool and blare it. My mother and I love music but the type of music playing wasn't the most appropriate and did not help relaxation. The best part about this place was the location. The beach was beautiful. My recommendation is that you find someplace else to stay nearby because this place was dirty, old, without good service, and a huge disappointment.
9,6 Erinomainen
Plussat: Wonderful staff. The food was very good at each of the restaurants. Pools were great and the beach was wonderful.
Miinukset: Evening entertainment was a little lacking.
10,0 Erinomainen
Plussat: Great property, food, location, staff. Nothing to fault really from our 3 night stay
Miinukset:
8,3 Erinomainen
Plussat: Rooms are beautiful. Luxurious Linens and toiletries
Miinukset: Food and check-in and check out service.
10,0 Erinomainen
Plussat: The bed was extremely comfy we couldn't fault anyone or anything
Miinukset: Air conditioning could have been a bit stronger
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-palvelu.
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on express-sisäänkirjautuminen, express-uloskirjautuminen ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Kokonaisarvosana 8,8 Erinomainen
Perustuu 2 897 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
OK
5,4
Plussat: I liked the beach and location
Erinomainen
10,0
Plussat: A lot of fun activities daily, great staff and comfortable room with the best view. Definitely will go back for another experience.
Erinomainen
9,2
Plussat: I liked that our room was very clean and had a hammock on the porch. It was a very nice ambiance with all rooms surrounded by greenery. They seemed to always have activities going on at the "music entertainment pool". All the staff was very nice and gave great advice for walking around playa. I felt very safe the whole time. Being 2 female friends who came on vacation I knew to be cautious and somewhat what to expect being to Cancun area before. But I had never been to playa so when the lobby staff gave great advice on what to expect from vendors and what to stay away from when walking about 15 minutes to the 5th avenue plaza I felt a lot better.
Erinomainen
10,0
Plussat: Everything about this property was great!! I would definitely stay here again!
Erinomainen
9,2
Plussat: Localization - on the beach Not crowded (we were in July) Very nice and helpfull personel!!! Good food Clean and tidy
Erinomainen
9,2
Plussat: The food was excellent, the beach was very nice and good entertainment
Hyvä
6,7
Plussat: The best party about the property is that when we got there they had lost our reservation so they upgraded us to the place next door for the night.
Erinomainen
9,0
Plussat: Staff and activities
Hyvä
7,1
Plussat: The room has a strong musty smell and bugs on the bed. I asked the front desk if they could change the room however did they not have any rooms available. An upgrade room was given to us the next day and was pleased with the accomodations. The pools and beach were well maintained. Overall the resort was in great conditions.
Hyvä
6,3
Erinomainen
10,0
Plussat: Everything else.
Erinomainen
10,0
Plussat: The location is perfect. 15 min walk along the beach to 5 th Ave. $7.00 US cab ride. Allegro has the biggest, nicest beach front along that walk. The entertainment team was energetic and a lot of fun. The food was excellent every day and night.
Tiedot
Arvostelut
Kokonaisarvosana 8,8 Erinomainen
Perustuu 2 897 arvosteluun
Sijainti
8,8
Puhtaus
8,7
Palvelu
8,5
Aamiainen
8,5
Ruoka
7,2
Huone
7,0
Vastinetta rahalle
5,0
Mukavuus
5,0
Internet
3,1
Hyvinvointialue
2,4
Aamiainen
8,6
Palvelu
8,5
Sijainti
8,3
Huone
7,6
Ruoka
7,4
Mukavuus
5,7
Vastinetta rahalle
4,9
Internet
2,1
Sijainti
8,8
Palvelut
8,7
Palvelu
7,6
Ruoka
7,4
Huone
5,9
Mukavuus
4,6
Vastinetta rahalle
4,5
Internet
2,2
5,4 OK
Plussat: I liked the beach and location
Miinukset: The location of the room was awful the room itself need a little updating the hotel as well the buffet was awful as well as the drinks lunch was the absolute worst
10,0 Erinomainen
Plussat: A lot of fun activities daily, great staff and comfortable room with the best view. Definitely will go back for another experience.
Miinukset:
9,2 Erinomainen
Plussat: I liked that our room was very clean and had a hammock on the porch. It was a very nice ambiance with all rooms surrounded by greenery. They seemed to always have activities going on at the "music entertainment pool". All the staff was very nice and gave great advice for walking around playa. I felt very safe the whole time. Being 2 female friends who came on vacation I knew to be cautious and somewhat what to expect being to Cancun area before. But I had never been to playa so when the lobby staff gave great advice on what to expect from vendors and what to stay away from when walking about 15 minutes to the 5th avenue plaza I felt a lot better.
Miinukset: I didn't like that you were not allowed to get alcohol before 11am. We aren't crazy drinkers but if we wanted a mimosa at breakfast or a drink before lunch only the lobby bar opened didn't open until 11am on the other end of the resort and then the pool bar didn't open until 12pm. Also, I didn't like how you could only eat at the buffet and the other 2 restaurants were reservation only. We were there 5 nights and only could get into one of them. This made it stressful to get up really early to try to beat people in line and hope you made the cut.
10,0 Erinomainen
Plussat: Everything about this property was great!! I would definitely stay here again!
Miinukset:
9,2 Erinomainen
Plussat: Localization - on the beach Not crowded (we were in July) Very nice and helpfull personel!!! Good food Clean and tidy
Miinukset: Loud music at the main pool most of the day. This was very annoying. I had the impresion that only few guests enjoyed this.
9,2 Erinomainen
Plussat: The food was excellent, the beach was very nice and good entertainment
Miinukset:
6,7 Hyvä
Plussat: The best party about the property is that when we got there they had lost our reservation so they upgraded us to the place next door for the night.
Miinukset: This place is very, very loud. There is constantly a party going on at the pool during the day and at night a party going on at the theater. The worst part about this place is the fact that they don’t have actually roofs, so you can hear people walking by on the phone. The room next to you if also loud. If they cough, you hear it. The place is nice, but over all it’s very budget. The food is terrible! Worst Mexican food I’ve ever had. The Asian food was a joke. So was the BBQ. If you’re traveling on a tight budget stay here. But if you can afford to spend more don’t Stay here. Also the beach is super gross. It’s covered in algae. To the point that you can’t even get in the water. Don’t stay at a resort in this area of Cancun.
9,0 Erinomainen
Plussat: Staff and activities
Miinukset: The room is small but we didn't fprnd much time in it. Internet is not included. You just buy it.
7,1 Hyvä
Plussat: The room has a strong musty smell and bugs on the bed. I asked the front desk if they could change the room however did they not have any rooms available. An upgrade room was given to us the next day and was pleased with the accomodations. The pools and beach were well maintained. Overall the resort was in great conditions.
Miinukset: Food & buffet options
6,3 Hyvä
Plussat:
Miinukset: Room was too warm. I complained the very first night. Every day I was given a different reason for the problem and an assurance that it was going to be corrected. Problem was never fixed. Of all the reasons I was given the most insulting one was that they were concerned that I would get a heat stroke if the room was too cool in comparison to the brutally hot weather outside.
10,0 Erinomainen
Plussat: Everything else.
Miinukset: I don't like that they want to charge me 35 dollars each person for WIFi. It should be included in a all inclusive hotel.
10,0 Erinomainen
Plussat: The location is perfect. 15 min walk along the beach to 5 th Ave. $7.00 US cab ride. Allegro has the biggest, nicest beach front along that walk. The entertainment team was energetic and a lot of fun. The food was excellent every day and night.
Miinukset: I cannot think of anything not to like
Quinta-puistokatu ja Playa del Carmenin pääranta sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on express-sisäänkirjautuminen, express-uloskirjautuminen ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
Playacar-golfkeskus sijaitsee 3 minuutin kävelymatkan päässä ja Quinta-puistokatu 5 minuutin ajomatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä majoitusliike tarjoaa asiakkailleen 480 neliömetriä kokoustiloja, joihin kuuluu kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
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Kokonaisarvosana 8,4 Erinomainen
Perustuu 2 793 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
- Pariskunta
- Perhe
- Yksin matkustavat
OK
4,0
Plussat: the only good thing was the ice cream parlor and it's location was amazing so close to 5th Avenida! We walked to the little town of playa del Carmen and all it's shops!!
Hyvä
6,3
Plussat: The people where lovely the hotel out door scenery was amazing the staff were friendly and professional service was excellent.
Erinomainen
9,2
Plussat: Great property!
Erinomainen
8,3
Plussat: The resort has a nice serene setting.
Hyvä
7,4
Plussat: Great location, Attentive staff and Cold AC.
Hyvä
7,5
Plussat: The jungle effect!
Erinomainen
8,3
Plussat: Lovely environment and friendly staff
Hyvä
7,5
Plussat: I like the feel of this resort, it feels like you're in the rainforest. Even though the place looked huge on the map the walking distance from one side to the other is short. The food was great as well as the customer service at times. The beach was clean and the water was nice and warm. It didnt feel too crowded and the servers were always happy to serve you.
Hyvä
7,1
Plussat: Great clean beach and awesome location
OK
4,6
Plussat: Staff
Erinomainen
8,8
Plussat: Great place. It is a little steep in pricing compared to other resort destinations, but then again, Playacar is amazing and close to everything in Playa Del Carmen. I would definitely consider returning as they have a great beach (when it isn't seaweed season). Overall great cute little resort with great staff. Make sure to mix up restaurants as the buffet can be repetitive.
Erinomainen
10,0
Plussat: Loved the beach low water current
The suite upgrade was amazing
Weather was perfect
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Tiedot
Arvostelut
Kokonaisarvosana 8,4 Erinomainen
Perustuu 2 793 arvosteluun
Sijainti
8,9
Ranta
8,5
Aamiainen
7,8
Palvelu
7,7
Huone
6,1
Ruoka
5,8
Vastinetta rahalle
5,6
Internet
3,3
Sijainti
8,9
Ranta
8,6
Palvelu
8,2
Aamiainen
7,7
Huone
6,2
Juomat
5,7
Vastinetta rahalle
5,3
Ruoka
5,0
Internet
2,5
Sijainti
8,3
Ranta
8,0
Palvelu
7,9
Palvelut
6,9
Huone
5,5
Vastinetta rahalle
5,3
Ruoka
5,3
Internet
1,4
Palvelu
7,2
4,0 OK
Plussat: the only good thing was the ice cream parlor and it's location was amazing so close to 5th Avenida! We walked to the little town of playa del Carmen and all it's shops!!
Miinukset: The beach is always dirty with sea weeds, the food is horrible the staff are not attentive not greetifull. Bartenders are horrible and drinks suck! If you want to go and have diarrhea and vomiting for two days with you and your children all together go to this place! We were 9 In our party and 8 of us got sick!! And I heard from other quests that people in There party got sick also!! The restaurant is outdoor it's hot and humid and food is not kept at a good temperature so any dairy product or meat will be prone to bacteria very quickly. They do not have enough ice and do not keep food fresh! If they use beans tonight for dinner the left over is served for breakfast! It's so disgusting!! Would never stay at the reef playacar again! So many Mosquitos!!! Be prepared to get bitten and get food poising beach is terrible!!
6,3 Hyvä
Plussat: The people where lovely the hotel out door scenery was amazing the staff were friendly and professional service was excellent.
Miinukset: My room stain sheets and chair cushions leaking air extractor tapping fan no Internet connection main door handle falling off slippery floor tiles
9,2 Erinomainen
Plussat: Great property!
Miinukset:
8,3 Erinomainen
Plussat: The resort has a nice serene setting.
Miinukset: I had no idea I would need to pay extra to have wifi access.
7,4 Hyvä
Plussat: Great location, Attentive staff and Cold AC.
Miinukset: Cheap 2 star food service. If you don't ask for it you won't get it. This was my fifth visit to the Reef. Every year the overall food service has gotten progressively worse especially in the Italian Restaurant. Four years ago that restaurant had an excellent antipasto salad bar now it has the same salad bar as the main restaurant. The entrees youst to be very good to excellent and the house wine and champagne were surprisingly good, no more. We never went back to that restaurant after the first try, nothing special. The hamburgers at the snack bar are mixed with a filler that does not taste good. I couldn't eat it. The food in the main restaurant varies little from day to day. They use the cheapest meat available but prepare them well and in a tasty manner. Beef is rare but if you ask for it they will get you a steak. Years ago the Italian restaurant was NYC quality, the main restaurant had fresh squeezed orange juice for breakfast, champagne flowed all day, now you have to pay for it after 11 AM and the overall food service was much better.
I have to admit I found something I like to eat at every meal and they served steaks after I asked for them.
Our bathtub needed replacement, it was cracked on the bottom. Our TV was broken as well.
7,5 Hyvä
Plussat: The jungle effect!
Miinukset: The water in the bathroom was not very hot!
8,3 Erinomainen
Plussat: Lovely environment and friendly staff
Miinukset: Nothing to dislike
7,5 Hyvä
Plussat: I like the feel of this resort, it feels like you're in the rainforest. Even though the place looked huge on the map the walking distance from one side to the other is short. The food was great as well as the customer service at times. The beach was clean and the water was nice and warm. It didnt feel too crowded and the servers were always happy to serve you.
Miinukset: There was a lack of charging stations in the room, there were only 3 plugs in the room so charging 3 phones was an obstacle. The shower was falling apart and we requested them to fix it or change rooms, they said they had fixed the shower, but the shower started leaking again. After complaining for a while to the front desk we finally got moved to a better room. They apologized and sent wine & a treat which was a nice gesture. The resort is really secluded from the main road, so it took like 15-20 minutes to get out of PlayaCar. The vacation club is very sneaky about their ways, but they do offer good discounts for their presentations so it might be worth it if you wanna save $$$- but be careful to fall for their tricks. Sometimes things that sound too good to be true, are actually too good to be true.
7,1 Hyvä
Plussat: Great clean beach and awesome location
Miinukset: The restaurant food and service
4,6 OK
Plussat: Staff
Miinukset: Todo
8,8 Erinomainen
Plussat: Great place. It is a little steep in pricing compared to other resort destinations, but then again, Playacar is amazing and close to everything in Playa Del Carmen. I would definitely consider returning as they have a great beach (when it isn't seaweed season). Overall great cute little resort with great staff. Make sure to mix up restaurants as the buffet can be repetitive.
Miinukset: The buffet food could have been better. They should also put Nespresso machines in the rooms!
10,0 Erinomainen
Plussat: Loved the beach low water current
The suite upgrade was amazing
Weather was perfect
Miinukset: It would of been better if they had an all inclusive plan
Playacar-golfkeskus sijaitsee 3 minuutin kävelymatkan päässä ja Quinta-puistokatu 5 minuutin ajomatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä majoitusliike tarjoaa asiakkailleen 480 neliömetriä kokoustiloja, joihin kuuluu kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
Playacar-golfkeskus sijaitsee 7 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen valet-palvelu.
Kokonaisarvosana 8,5 Erinomainen
Perustuu 24 arvosteluun
Kaikki arvostelut
- Kaikki arvostelut
Erinomainen
9,6
Plussat: How you can shuttle between the 3 resorts.
Erinomainen
9,4
Plussat: Staff was very friendly and helpful..Food was good to great. Rooms were well appointed, and the grounds were well maintained.
Hyvä
6,7
Plussat: The staff was professional and nice. The food was good.
Keskinkertainen
3,8
Plussat: Health bar and Starbucks
Erinomainen
10,0
Erinomainen
10,0
Plussat: This place is impeccably run and absolutely beautiful. Great range of pool and food and beach options, as well as a spa and entertainment. Hard to beat.
Erinomainen
8,3
Plussat: Great food, great staff especially Jorge by the pool.
Erinomainen
10,0
Plussat: We’ve been here 4 times now, many returning guests which speaks for itself!
OK
4,2
Plussat: Honestly not much. Our concierge was helpful but otherwise nothing else.
Erinomainen
8,8
Plussat: This resort is the perfect place for anybody looking for a premium relaxing experience.
The premium experience started with a personalized check-in process with a glass of sparkling wine and a personal concierge; my nephew and I booked this trip using a popular website for booking hotels that gave us this upgraded check-in experience. We arrived earlier than check-in time but that wasn't a problem, the bellboy kept our luggage and we were allowed to start using the resort; we immediately went to enjoy the delicious food at the La Cabaña Pizzeria where I recommend trying the Pastor Tacos or Pastor Pizza, they are both amazing.
We loved the room, it was a big bedroom with jacuzzi, two big beds and a terrace with all amenities including a minibar that's part of the all-inclusive experience as well as a bottle of sparkling wine and some fruit. What a great way to welcome guests.
The room was super clean, we had a concierge right in front of the section where our room was, he was always ready to help us with suggestions on what to do and our bookings for dinner.
This was our first time staying at an adults-only hotel, since my nephew just turned 18, and I have to admit it was a very relaxing experience. If you're traveling with 18+ teenagers and they don't like relaxing, this wouldn't be the best place for them. The people who visit this resort are usually couples or adults seeking to disconnect from their busy life; the place is quiet and although there are a lot of activities this is far from being a party hotel, so keep that in mind.
One of our favorite people was Gucci, a girl from the K-Team (the entertainment team), she was super friendly and gave us a lot of advice on what to do at the hotel. We kept running into her and she kept chatting with us every time with a nice smile and a lot of good tips on how to enjoy the trip.
We loved the non-crowded pools, including those with a bar, the bikes you can borrow to go around the 3 hotels of this resort and the restaurants. They also have nice beds on the beach and a nice natural swimming pool.
Erinomainen
9,2
Plussat: I loved the resort, it is more of a fully fledged city than a resort. You get to choose from different breakfast, lunch and dinner options. Entertainment is great at night, there is a bar that is open till late with nice music. The food and service is exceptional. Staff is very helpful. I really loved the whole stay and would love to do it again soon! I highly recommend it
Tiedot
Arvostelut
Kokonaisarvosana 8,5 Erinomainen
Perustuu 24 arvosteluun
Puhtaus
9,0
Mukavuus
8,8
Sijainti
8,2
Palvelut
8,6
Henkilökunta
8,9
Hinta-laatusuhde
7,7
9,6 Erinomainen
Plussat: How you can shuttle between the 3 resorts.
Miinukset: That it’s not advertise when you purchase. You guys, apple, them etc...
9,4 Erinomainen
Plussat: Staff was very friendly and helpful..Food was good to great. Rooms were well appointed, and the grounds were well maintained.
Miinukset: Beach area is dogged by seaweed type plants. They try to clean it up every morning but they can't keep up with it. Didn't ruin our time here. Most of our time was spent at the Party Pool.
6,7 Hyvä
Plussat: The staff was professional and nice. The food was good.
Miinukset: After i got a email that asked how many people was in my party my husband name was still not on the guest list. I had the email with him name on but the lady at the checkin still gave me a hard time. After booking say they fix it the price went up and i asked for a seaview but that was not a sea view all you see is trees. They need to cut the or rename it to something else.
3,8 Keskinkertainen
Plussat: Health bar and Starbucks
Miinukset: The bed, rooms, beach, food, extras, property does not match the price.
10,0 Erinomainen
Plussat:
Miinukset: The food!!!
10,0 Erinomainen
Plussat: This place is impeccably run and absolutely beautiful. Great range of pool and food and beach options, as well as a spa and entertainment. Hard to beat.
Miinukset: No complaints at all.
8,3 Erinomainen
Plussat: Great food, great staff especially Jorge by the pool.
Miinukset:
10,0 Erinomainen
Plussat: We’ve been here 4 times now, many returning guests which speaks for itself!
Miinukset: Nothing!
4,2 OK
Plussat: Honestly not much. Our concierge was helpful but otherwise nothing else.
Miinukset: Everything has an extra cost eventhough it is an all-inclusive resort. Icecream, extra cost, Starbucks, extra cost, coconut drinks, extra cost, steak, extra cost, middle tables in the nightly performance area, extra cost. As long as you are not paying for the top tier experience, they will not let you forget it at every corner.
8,8 Erinomainen
Plussat: This resort is the perfect place for anybody looking for a premium relaxing experience.
The premium experience started with a personalized check-in process with a glass of sparkling wine and a personal concierge; my nephew and I booked this trip using a popular website for booking hotels that gave us this upgraded check-in experience. We arrived earlier than check-in time but that wasn't a problem, the bellboy kept our luggage and we were allowed to start using the resort; we immediately went to enjoy the delicious food at the La Cabaña Pizzeria where I recommend trying the Pastor Tacos or Pastor Pizza, they are both amazing.
We loved the room, it was a big bedroom with jacuzzi, two big beds and a terrace with all amenities including a minibar that's part of the all-inclusive experience as well as a bottle of sparkling wine and some fruit. What a great way to welcome guests.
The room was super clean, we had a concierge right in front of the section where our room was, he was always ready to help us with suggestions on what to do and our bookings for dinner.
This was our first time staying at an adults-only hotel, since my nephew just turned 18, and I have to admit it was a very relaxing experience. If you're traveling with 18+ teenagers and they don't like relaxing, this wouldn't be the best place for them. The people who visit this resort are usually couples or adults seeking to disconnect from their busy life; the place is quiet and although there are a lot of activities this is far from being a party hotel, so keep that in mind.
One of our favorite people was Gucci, a girl from the K-Team (the entertainment team), she was super friendly and gave us a lot of advice on what to do at the hotel. We kept running into her and she kept chatting with us every time with a nice smile and a lot of good tips on how to enjoy the trip.
We loved the non-crowded pools, including those with a bar, the bikes you can borrow to go around the 3 hotels of this resort and the restaurants. They also have nice beds on the beach and a nice natural swimming pool.
Miinukset: The only caveat is the beach. If you are looking for a place where to experience the beauty of the Riviera Maya beaches, this is not the place. The location is not the best; you cannot swim in the beach and it doesn't have that turquoise color in the water that one expects from Playa del Carmen, but that's not the resort's fault, it's just the location. Other than that this is a great resort!
9,2 Erinomainen
Plussat: I loved the resort, it is more of a fully fledged city than a resort. You get to choose from different breakfast, lunch and dinner options. Entertainment is great at night, there is a bar that is open till late with nice music. The food and service is exceptional. Staff is very helpful. I really loved the whole stay and would love to do it again soon! I highly recommend it
Miinukset: I only disliked the fact that we could not swim at the beach because of the seaweed problem, but it is not only at this resort, it applies everywhere unfortunately.
Playacar-golfkeskus sijaitsee 7 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen valet-palvelu.
Playa del Carmen - missä yöpyä?
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