Playa del Carmen Lomakeskukset

Plussat: Love it

Plussat: Everything... beach pool room food and service

Plussat: Beautiful property, wonderful staff.

Plussat: Excellent facilities and attentive staff. Loved the bikes for getting around the resort.

Plussat: Very nice hotel and property. Everyone is nice and the bedroom is super comfortable and new. Drinks are a bit expensive 8 dollars for a Corona. I really enjoyed my stay, the only issue are the beach umbrellas. You need to get to the beach at 8 in the morning if you want to guarantee an umbrella. It seems to be an ongoing problem and many other guests were angry. The sun is very strong so it's very dangerous to don't provide umbrellas.

Plussat: SERVICE AND FOOD AND BEACH

Plussat: Access to bikes for all hotel guest was a great way to get around.

Plussat: The property is large but just amazing. The waterways make this place very special. The staff are top notch. Toiletries are divine. Having water sup boards and kayaks add so much.

Plussat: In general , the stay was good , the people in the service was excellent

Plussat: Service

Plussat: The property was gorgeous. The pools were huge and the beach was incredible. The food was very good. It was expensive but was worth the price. The kids club was great and the boat rides were so fun. I can’t wait to go back.

Plussat: Everything was great. The only complain , why do you have to use a picture like the one in Celebraciones in the last page to show that everybody is welcome? Accept anybody but do not advertised like that. There are still children That can’t understand those things and many adults too, so, RESPECT them.

Plussat: Staff was nice and location is beautiful.

Plussat: Everything!! The food, the activities, the kids club, the hotel itself, but above all- the amazing staff!!

Plussat: - The resort is located directly on the beach and has a beautiful tropical garden with animals. - The pool was spacious.

Plussat: The accommodations were wonderful; rooms were beautiful. The evening restaurants were good. The grounds are beautifully kept. We enjoyed the evening showing and the pool/beach activities. Easy 10 minute walk to PlayaCar for souvenirs.

Plussat: Great pools, opportunity to get a Bali bed for free if you get up early enough.

Plussat: Living in the forest is awesome! Animals is everywhere.Kids love it. The buffet is great. The staffs is very friendly.

Plussat: The grounds are beautiful, impeccably cleaned, the jungle animals are fun to watch.

Plussat: The Iberostar Tucan / Quetzal is one of my favorite resorts in the Mexican Rivera Maya. The dining buffets are fine, and there's always some food offered that you've never tried. It's fun to experiment with new tastes. This was my fourth visit. The staff are very courteous and speak several languages. The fun begins with the jungle in the center of the resort. A large canopy of trees with well lit winding paths takes you from your room to the waterfront pools. New additions this year included a balcony overlooking the flamingo pond, a boardwalk in the center of the jungle, and a new waterfall with Mayan statues hidden in the rocks. The wild animals living in the jungle run free and appear tame, but you are warned not to feed them. Peacocks are everywhere, and you can get some great photos of the males spreading out their huge feathers. If you stay near buildings 14 and 13 expect to have howler monkeys swinging through the treetops to get to their feeding areas. They wake up at dawn with ferocious howls that remind you that, yes, you are far from home and now in a tropical paradise.

Plussat: The beach and pool are amazing and HUGE! The food in the restaurants was excellent. The food at the buffet was good. They did a great job of trying to include foods at the buffet that would appeal to guests from all countries, and it gave us a chance to try different foods that we would never typically order in a restaurant. There were always snacks and ice cream available by the pool, which was great. The entertainment staff, Star Friends, was amazing! They work around the clock to entertain the guests and always seem to have activities, games, or shows going on that are actually entertaining, whether you're participating or just watching. The nightly shows were a bit hit or miss, but they get an A+ for effort and enthusiasm. For some of the shows, they brought in professional dancers or entertainers and those were excellent. Our room was spacious and comfortable. The refrigerator was restocked daily with water, soda, and beer. The drinks were weak, but we liked that since we could drink all day at the beach and all night at the bars without being too affected by the alcohol! The disco was a great place to listen to music and relax at night after the shows. It wasn't very busy when we were there, but the bartenders were amazing and so friendly! We never felt pressured to tip anyone, and they almost seemed surprised when we did tip them. Overall, our trip was amazing!

Plussat: Very family and kid friendly, food was great.

Plussat: the only good thing was the ice cream parlor and it's location was amazing so close to 5th Avenida! We walked to the little town of playa del Carmen and all it's shops!!

Plussat: The location and the jungle style. It is like a little village, everyone is super friendly. You can watch the sunrise from the beach/restaurant. Absolutely fabulous beach front. Loads of activities if you are up for them. Otherwise you can just relax.

Plussat: Loved the jungle atmosphere!! Enjoyed the pools, unable to use the beach due to strong winds and dangerous waves -Red flag conditions. Wished I would have known earlier that sister resort, Reef Cocobeach had calmer water - would have spent more time there!! Food was very good - meat entrees in the buffet restaurant were average. Will be back!

Plussat: The place was cousy and the beach was great.

Plussat: Great location, Attentive staff and Cold AC.

Plussat: Location to beach, atmosphere, grounds, service.

Plussat: Terrible: On the worst Experience EVER, Since we walked in and we checked in they asked for our passports Really!! The we get to the room that smelled HORRIBLE the lights did not work and latch was missing, The Beds where so hard, I think the floor was Better all the servers where so rude. NO ACTIVITY at the pool area the pools where so small plus if you needed to pay extra if you wanted a different beer and then to get a coffee at the lobby was 3 bucks really what part of all inclusive was I missing. I hated this Hotel it was the WORST EVER NEVER AGAIN. We also got food poison, and other people staying here at the REEF also got food poison. The food is not kept at the right temperatures and the service was HORRIBLE you would ask for your Drinks they either took forever or they would not come at all. At the food stations the cooks where always in a BAD MOOD. There beach was super dirty this was the only hotel that did not clean the sea weed. JUST THE WORST HOTEL EVER

Plussat: Beach is impeccable - best beach in playa. Pool area was beautiful. Got a great deal via kayak $125 incl tax per night all inclusive for two. Alcoholic beverages included and paddleboard free for 30 min. Located in gated community so beach was a bit exclusive - no one hassling you/ begging for money.

Plussat: The room at the hotel was very clean and well kept. Also, the grounds that the hotel are set upon are utterly stunning. The walks between buildings are full of trees and lanterns lit up at night, the pool and restaurants have beautiful views and the pools are fantastic. The hotel is located in a gated community which is guarded by security at the entrance and exit. The majority of the surrounding buildings are also hotels or vacation rental homes. You are only a 10 min walk from the ferry to Cozumel and the rest of the attraction of PDC centre. There are plenty of shops, bars, restaurants and clubs there if you choose to check them out. The Italian restaurant on site had by far the best food and we ate there 3 nights in a row. There weren't long waiting times at the bars for drinks and the staff were more than happy to russle up all kinds of cocktails. They were also very attentive in the mornings and afternoons during meals. There is a coffee station and ice cream parlour set up between 4pm-6pm everyday and they make great coffee with liquor if you like. I'd recommend a Mayan coffee!! The hotel had amazing facilities. The gym was clean and comprehensive, the pools were large and one had a fun pool bar. They also did activities in the pools occasionally. There were 2 beach volleyball courts for customers to use and 2 ping pong tables. In the upstairs bar there was a foosball table and 2 pool tables all free of charge. We had rented a car and there was always a space for us not far from reception.

Plussat: Loved the beach low water current The suite upgrade was amazing Weather was perfect

Plussat: My first time in Mexico and at an all inclusive. I really enjoyed the area and the feel of the resort. The separate restaurants had nice dinners and the buffet breakfast lunch and dinner was pretty good. The beach and the pool were very nice and the resort was located close enough to the downtown area that you could walk or take a cab for next to nothing. I would come back and would recommend this place to others.

Plussat: Nothing - The place was completely mediocre. The only good thing is that it is a beachfront hotel.

Plussat: The hotel had no reservation from booking.com and the last room they gave us was not good