Praha hotellit lähellä Kostel svatého Mikuláše

Plussat: Awesome hotel and staff

Plussat: Perfect!!!

Miinukset: Spa, there are separate sauna for men and women

Miinukset: Stay away!!!! They extra charge my credit card without my permission and they didn't want to give me 30 minutes late checkout at a 800 € room. I even tip the front desk girl 20€ and she still didn't want to give me a late checkout, not even 10 minutes. Very arrogant front desk managers , they act like they own the place !!! Don t recomend at all. I was with a small dog , they look at him like I was with a crocodile so if you have pets definitely stay away from 4 seasons. Worst service ever !!!!

Plussat: Extra attention by the staff.

Plussat: everything was great amazing location wonderful staff and unique experience

Plussat: Denisa was an AMAZING. Concierge!! She helped is so very much!!

Plussat: The location was excellent, a few blocks from the Old Town and the Charles Bridge. Staff were very helpful with directions, reservations, advice on what to do. Room was excellent with very comfortable bed and soft linens. The bar restaurant was great for a light meal in an informal setting. The main Italian restaurant served a delicious meal; attentive staff; very helpful with menu suggestions.

Miinukset: It was all good

Plussat: Location, Facilities, Friendly Staff, and the Four Seasons signature in everything ! The location is the best in the city, nearby everything and the hotel is a true gem.

Miinukset: I wish they had more food outlets.

Plussat: Excellent cocktails in the bar , location is probably the best in Prague

Plussat: The staff was incredible. Great service and wonderful people.

Miinukset: Nothing.

Plussat: Amazing place with a professional and courteous staff located in the heart of Prague.

Plussat: The amazing location in the old town so close to the town square. The breakfasts were great and went to the restaurant one night which was excellent. The suggestions on things to do received daily

Miinukset: Nothing

Plussat: Everything, the staff was very friendly. Every detail in the rooms. It was my birthday and they gave me a bottle of wine. Location is perfect.

Plussat: Loved the décor and location of the hotel. The free happy hour in the hotel lounge was a really nice touch and met some lovely fellow guests.

Miinukset: Staff were not from Prague so couldn't help with directions or attractions.

Plussat: its just amazing

Miinukset: there is a pool promised in the description which is a jacuzzi that you have to book additionally ... that is not 5 star thinking.

Plussat: Erika the concierge made our trip so memorable , her advice and guidance was perfect! She is the best Hospitality Professional we have ever had the pleasure of working with.

Plussat: Very nice location-just 3-minute walk to old town and also Charles bridge. Food is great, Staff efficient and friendly. Plenty of shops and restaurants nearby.

Miinukset: Rooms are small.

Plussat: Hyvä AC Hieno hkökunta

Miinukset: Kuntoslin väki halus palvella liikaa!!

Plussat: Complimentary wine and snacks from 6pm to 8pm in the lobby The breakfast which is included is excellent At my request the hotel arranged pickup at the airport and transportation from the hotel to the airport These charges were added to my hotel bill Great service

Plussat: Erika, the concierge is tremendously helpful and went out of her way helping us with restaurant reservations. Hotel is quite nice, but most of the other staff seemed disorganised/lost.

Miinukset: We went up to the spa, were shown around the facilities including the terrace that we were told we could use. When we came back 5 mins later, went out to the terrace and ordered some drinks, the lady told us it is booked for a private session and we had to wait a few minutes. We sat back outside after the couple left, were just about to enjoy our drinks when she brought out another couple, looks at us and draws a "square parameter" with her fingers while talking down on us, saying: 'this is private area now'. And threw us off the terrace. This was one of the most inadequate and humiliating things to ever happen to us. A hotel of this size, and this price point, having only one small terrace that is being advertised as an amenity included in the stay, should't rent it out for private sessions and then throw other guests like they are some third class impostors who trespassed on the upper deck. The tone, the audacity. Just plain wrong. This ruined our stay at the hotel. Never again.

Plussat: Hintalaatusuhde ei ole kohdillaan.

Miinukset: Melko kylmä sisustus.

Plussat: The hotel is very stylish and modern. You have the real delight in the interior. A perfect place to stay in Prague. Location is the best. Close to all main sights. Tasty breakfast. The buffet table is simple. But you can choose a personal hot dish from the breakfast menu (eggs, pancakes etc). Bed and pillows are very comfortable. I want such pillow home :)

Plussat: The Concierge was amazing and actually the rest of the staff was excellent as well. Someone was always at the door to greet us. The Concierge went well beyond the call of duty with respect to finding us restaurants , tours, help with taxis and transfers, nd she even arranged a rental car for us.

Plussat: Stunning hotel, but the room was kind of lacking the overall charm of the hotel itself.

Miinukset: Carpets look out of place

Plussat: The room service is really fast . I liked that !

Miinukset: Everything was excellent

Plussat: I have no idea where to start because we loved everything. The location was excellent, close to the Old Town Square, the tram and metro, which makes sightseeing a lot easier. The service was amazing, we especially liked that the maids would not only tidy up our room, but also come back later to leave chocolates and draw the curtains if it was too sunny. The rooms were always clean and really cozy. The breakfast was always delicious and the restaurant was really stunning. The whole hotel just has it own style and the little things, like the elevator music, just add to the atmosphere. It was a really wonderful place to spend our honeymoon.

Miinukset: I can't find any big faults. It may not be one of those super exclusive 5-star hotels, but it's very nice and cozy.

Plussat: -The location is amazing. - supportive staff. - outstanding housekeeping.

Miinukset: None.

Plussat: we liked our room after complaining about the first room they gave us which was not updated and truly, quite ugly. We truly enjoyed the breakfast and the staff in that dining room

Miinukset: The first room they offered us at first

Plussat: The bed was amazing

Miinukset: The "spa" was ok.

Plussat: The physical beauty of the hotel was a real pleasure. The staff were always and every time friendly, welcoming and helpful. The location is perfect and central to all the interesting parts of the old city. The breakfast was superb. And one of the waiters in the cafe taught us the Czech to describe the Paris Cake. Vynikající!

Miinukset: It was all good.

Miinukset: Dear Manager, We have been really disappointed and frustrated to get room number 504. This is breach of trust ... we have been charged hefty room tariff on the pretext that there is only one of a kind room with terrace balcony in whole hotel where you can view city etc. We expected a reasonable good size balcony where we can sit and relax .To get this exclusive terrace and view we paid Euro. 1350 for 2 days. We feel like cheated to see a tiny one person stand space. If you compare the room 307 where you have two balcony of same tiny size .... the price paid is Euro 239. Although the room size may be little bigger in 504 however most of it hazardous as there are many wooden pillars in room with lots of obstructions ... We need to address this issue in term of tariff charges for room 504. We still need your response before we all group of 4 rooms .... room 305-307 and 504 puts our guest review on all social media available. Hope to get favoured response before check out tomorrow. Partap Bohra Sent from my iPhone

Plussat: Loistohotelli

Plussat: Ambience, architecture,

Miinukset: staff was great. From reception manager, waiters to bell boys, all were excellent and made us feel at home. however, smiles were generally lacking and could have changed our experience from 'pleasant' to 'delightful'.

Plussat: Breakfast was excellent

Miinukset: The shower took ages for hot water to come through and the shower head was not stable made showering very awkward

Plussat: Ravintolat ja aula tyylikkäästi sisustettu. Aamiainen ja palvelu normaalia hyvää tasoa. Sijainti mainio. Turvalokeron lukitus toimi luottokortilla.

Miinukset: Huoneet ja kph kaipaavat uudistamista. Sängyt olivat huonot. Huoneiden lukitus vanhanaikainen. Olimme varanneet kolmen hengen majoituksen bookingin kautta ja maksaneet siitä, mutta hotelli aikoi ottaa kolmannesta henkilöstä kahdesti. Päivästä kului kaksi tuntia asian hoitamiseen.

Plussat: Everything just perfect. Very stilish, and the breakfast buffet was the best I've ever seen. We were on a one day holiday in good weather in one of the most beautiful cities on earth for the first time, and we didn't want to leave the hotel. Had all our meals there, too.

Plussat: Aamiainen oli kattava ja palvelu hyvää. Sijainti hyvä, kaikkialle pääsi kävellen. Erityisesti nautimme spa:sta, johon kylläkin oli lyhyt kävelymatka.

Miinukset: every thing was perfect but there is no air conditioning i was there in first of august i think any other time it will be ok

Plussat: The hotel is relatively central. Lots of choice at breakfast.

Miinukset: I requested a walk in shower, due to my wife suffering mobility problems. This was ignored and we were only offered this from the second night.

Plussat: Hotelli sijaitsee erinomaisella paikalla rauhallisella Panska-kadulla. Lähin metroaseman sisäänkäynti sijaitsee korttelin päässä Vaclavske namestilla. Hotellin vierestä menevällä Jindrisska-kadulla kulkee ainakin kuusi raitiovaunulinjaa. Rautatieasemalle kävelee noin 10 minuutissa. Hotelli on erittäin hyvin saavutettavissa julkisen liikenteen välineillä. Hotelli on nätti ja siisti sekä sisältä että ulkoa. Aamiainen tarjoillaan valoisassa, kauniissa salissa, jossa oli riittävästi henkilökuntaa pitämään pöydät siisteinä. Aamiaiselle tullessa henkilökunta saattaa vapaaseen pöytään ja kahvi tarjoillaan pöytään. Hotellihuoneessa oli siisti ja asiallinen. Huoneen tyyli oli pelkistetympi kuin hotellin koristeellisten yleisten tilojen. Kylpyhuoneessa oli tarpeeksi laskutilaa purkeille ja purnukoille.

Miinukset: Kylpyammeen tulppa renkkasi. Huoltomies kävi kerran vaihtamassa sen, mutta tulppa ei sen jälkeenkään toiminut moitteettomasti. Kylpyammetta pystyi kuitenkin käyttämään sekä suihkuun että kylpyyn.

Plussat: Aamupala oli ehdottomasti parasta, mitä hotellilla oli minulle tarjota. Siitä annan 5 tähteä ja voin suositella sitä lämpimästi. Henkilökunta oli ystävällistä ja asiallista.

Miinukset: Huone oli melko arkinen ja kylpyhuoneessa oli joku viimeistely vielä kesken teipeistä päätellen. Ei ehkä ihan sitä, mitä odottaisi 5 tähden hotellilta, mutta kaikki tarvittava löytyy.

Plussat: Communication was excellent

Miinukset: The room was small for the cost we paid

Plussat: Great service and staff

Miinukset: The telephone kept getting faults.

Plussat: Everything was good

Plussat: Great location and staff was very friendly

Miinukset: Nothing

Plussat: The staff was terrific especially Petr. Service and quality was excellent !!

Plussat: Nothing only the guy in the reception was nice and helpful

Miinukset: Very old hotel , style not nice at all , difficult to know what you booked because no photos for each category

Plussat: The location was excellent, within a two minute walk to the main square. The room was spacious and comfortable and the restaurant was very good as well. This hotel was a very good choice.

Miinukset: The bathtub/shower could have been better. A high step into the tub and back out. My wife who is 5’3” found stepping out and down to the floor from the tub awkward.

Plussat: The location was superb

Miinukset: The coffee at breakfast

Plussat: Everything. Beautiful large old world room with beamed ceiling and ornate carved furniture but a modern bathroom. Very obliging staff and excellent dining facilities.

Plussat: Fantastic location, beautiful and cosy room. Clean bathroom and surprisingly quiet at night.

Miinukset: No BBC on TV. Mineral water in the room wasn't free. We found it strange to be charged for a cappuccino for breakfast. Usually it's inclusive.

Plussat: Great location with many places to eat and drink close by. We walked everywhere from the hotel, even up to the castle. The staff were very friendly and helpful and we had a suite which was amazing.

Miinukset: Having to pay extra for coffee for breakfast if you wanted an espresso or cappuccino. Was under the impression there would be a coffee machine in the room but there wasn’t.

Plussat: Everything was perfect

Plussat: The property was beautiful and well- cared for. Also, Patrik, our concierge, was amazing and should be promoted. He was friendly, kind, knowledgeable and went above and beyond to take care of our needs.

Plussat: Historiallinen hotelli huippupaikalla.

Plussat: Excellent hotel, with excellent staff in quiet location but, just few steps from Prague Old Town Square. Room was spacious, clean and very stylish with very comfortable bed. Staff was very friendly and helpful. Metro station is just 5min. by walking. This location is one of the best to explore the city. And the hotel is good choice when you like to treat yourself good. Very nice breakfast.

Miinukset: If you like to have better coffee for the breakfast than the one from automatic coffee machine, than you need to pay extra.

Plussat: Sijainti oli loistava, huone iso ja yllättävän rauhallinen. Tervetulojuomat kiva yllätys. Miellyttävän hiljainen illallakin, vaikka naapuristossa oli ravintoloita.

Miinukset: Nuhjuinen, mm. kylpyhuoneen kaakelit irvistelevät ja ammeen suihkuhana puuttui/ oli rikki, tiivisteet vuotivat suihkuseinässä. Siisteys muutenkin sinnepäin. Aamiainen bulkkikamaa ja vähän kaikki jatkuvasti lopussa. Henkilöstö kovin välinpitämätöntä. Kiva hotelli, mutta ei vastaa lähellekään tähtiluokkaansa tai hinta-laatua.

Plussat: Exellent location and wonderful breakfast. Rooms were spacious and well appointed.

Plussat: Although Iron Gates is situated in 'no-car' zone it is only a 100yd haul with suitcase to the establishment. From here you can walk to most attractions in the Old Town. Charles Br.Wenseslas,Clock etc. En route to Wenseslas there is a permanent row of street stalls of reasonable quality - fruit, clothes,souveniers. Hotel was quiet [double glazed]. In house restaurant good, although there are ample eateries nearby.

Miinukset: Breakfasts a little sparse

Plussat: The location was great and the whole style of the hotel inside and out was fantastic. The staff were friendly and very helpful i will definitley return to the Iron Gate on my next trip to Prague.

Miinukset: Nothing

Plussat: very nice hotel in the center of Prague. Very nice interior terrasse.Highly recommended

Plussat: Excellent location in the heart of the old town. Our suite had a separate living room, comfortable furniture, excellent internet connection. Breakfasts had a great selection of items. Staff were unfailingly friendly.

Plussat: The staff were friendly, helpful and responsive. The room was spacious and beautiful. I love the frescoes! The location is perfect - just steps from the Old Town square.

Plussat: The location of the hotel is great.

Miinukset: No wireless internet in rooms

Plussat: Henkilökunta oli ystävällistä ja avuliasta, kaikkiin kysymyksiin löytyi vastaus. Huone oli tilava ja avara.

Miinukset: Illalla baarista kuuluva musiikki oli kovalla, mutta hiljeni ajoissa. Huone oli alkuun viileä, mutta lämmitys laitettiin manuaalisesti päälle.

Plussat: Sijainti oli erinomainen sekä todella ystävällinen henkilökunta.

Plussat: Kaunis hotelli ihanalla sisäpihaterassilla ja loistava sijainti ihan keskustassa. Meillä oli tilavampi huoneisto, kuin odotimme ja 1500-luvun kattohirret yläkerran olohuoneen katossa (Garden Suite, 2 kerroksinen huoneisto, yli 50 m2). Aamupala oli hyvä ja riittävän laaja, mutta ei tietenkään niin laaja kuin hotelleissa Suomessa. Ilmainen hotellin omien DVD -leffojen lainaus ja poreamme olivat 9-v. poikamme runsaassa käytössä koko 10 päivän ajan.

Miinukset: Hotellihuone oli siisti, mutta ikävänä yllätyksenä näimme pari torakkaa. Hotellissa on kaksi ravintolaa samalla keittiöllä, joista loistavaa ruokaa tarjoava kellariravintola etusijalla keittiössä. Aterioidessamme illalla pihaterassilla jouduimme odottamaan ruokaa 1,5 tuntia ilman mitään hyvitystä. Huom. hotelli muuttaa eurohinnan Tshekin kruuniksi huonoon kurssiin ja meidänkin hinta 115 euroa korkeampi kuin booking.comin vahvistus.

Plussat: Palvelu oli hyvää samoin drinkki ja aamiainen. Sijainti on ihan paras.

Miinukset: huoneisto olisi voinut olla parempi odotusarvoon nähden.