Praha hotellit lähellä Palác Lucerna

Plussat: The room was lovely and spacious. They staff was extremely helpful and attentive. I love standard German breakfast, which is what they served, so I was quite happy. The location is good for people that don't like staying in the middle of crowds. It was quiet at night and we were on the ground floor.

Miinukset: My partner didn't like the mattress, but I thought it was fine.

Plussat: Almost everything....amazing room and space..location is superb. Loved the shampoo...available at property. It's available to shop as well and I bought.❤

Miinukset: No complimentary water in room. No breakfast facility in room.

Plussat: The staff guy at the entrance was very kind. He always tried to help us for finding restaurant, visiting the city etc. Staff of the (italian) restaurant was very polite too and food was great. The room was clean and confortable, with a good taste. Location is ok, not far from the Charles's bridge.

Miinukset: The breakfast staff is very rude. They push you out at 10:37 on a Sunday. You have to ask for everything you need (like hot water or coffee). You seem to bother them. Quality of breakfast is just average, no more. Cleaning staff entered the room several times during the week-end, without knocking at the door. On Sunday morning, they tried to enter at 9 am (while we were still in bed) and they did not close the door behind them... It is very far from a 5 stars hotel on those aspects.

Plussat: our suite was spacious, very clean and unbelievably QUIET!!!! the breakfast was absolutely fantastic!

Miinukset: There was nothing I didn't like!

Plussat: Very helpful and friendly reception staff! Big, nice decorated and very clean rooms!

Miinukset: Breakfast could be definitely better, unfortunately is very basic.

Miinukset: Breakfast was far away from what i get used to see in 5* hotel (was more like maximum 3*). less fruits, nearly no desserts, small choice but the rest was wonderful

Plussat: The room was stunning and we were impressed as soon as we arrived a beautiful hotel with great service. Would definitely recommend

Miinukset: The taxi from the airport was seemingly booked through the hotel and it was nearly double the price of the taxi we used on the return also from the hotel

Plussat: Buffet breakfast includes ice cream (good ice cream), many choices, all fresh food. Lunch special very nice. Convenient location. Quiet. Clean. Lovely stay

Plussat: Siisti ja tyylikäs hotelli, erinomainen hinta-laatusuhde. Paras wifi yhteys mihin olen hotelleissa törmännyt.

Miinukset: Huoneen äänieristys oli huono. Melu kadulta ja käytävältä häiritsi nukkumista.

Plussat: Hyvä ja monipuolinen aamiainen. Hotellin sijainti hyvä aivan vanhankaupungin tuntumassa. Hotellin pääoven edestä voit nousta suoraan raitiovaunuun tai bussiin, eikä lähimmälle metroasemallekaan (Florenc) ole kuin 5 min. kävelymatka. Vanha kaupunki on myös aivan vieressä, vain muutaman minutin kävelymatkan päässä.Hotellin läheisyydessä on runsaasti erilaisia palveluja, kuten pikkukauppoja, bubeja sekä ravintiloita. Hotellin henkilökunta on hyvin ystävällistä ja auttaa mielellään tarvittaessa. Hotellissa on myös SPA-osasto josta meille ei tullut kokemusta. Kaikenkaikkiaan hyvien palvelujen hotelli hyvässä paikassa,suosittelen.

Miinukset: Hotelliin sisäänkirjautuminen voisi olla aikaisemmin. Nyt se on klo. 15.00. Huoneissa, ainakin meillä oli liian vähän laskutilaa tavaroille. Huoneessa on yhdelle isolle laukulle tilaa mutta kahden kanssa on turhan ahdasta.

Plussat: My buddy and I stayed here for a week while we toured around in Prague and in Berlin. We were very satisfied with our stay. The rooms are very clean and the heated bathroom floors are an added perk that one can only really appreciate once they’ve used it. The hotel is centrally located to pretty much everything you’d want to see. On average, I’d say I walked about .7 miles to get to a place I wanted to see.

Miinukset: It’s just a European thing but the beds are much smaller than what you’d expect in America. Also, the shower glass door is somewhat odd but it’s really not a big deal. Really, the only actual issue I had with this hotel was the A/C unit in my room did not work. Luckily, I stayed at the end of October so opening a window sufficed. The staff told me they would move us into a different room, but, to be honest, I was too lazy to pack all my stuff up just to unpack it. Lol So, it ended up being on me not having a functional A/C unit the entirety of my stay.

Plussat: Aamiainen oli kattava jopa raskaana olevalle

Plussat: Aamiainen oli monipuolinen ja oikein hyvä ja toimiva palvelu.

Miinukset: Voisi olla huoneita, joissa ei ole kokolattiamattoa.

Plussat: The breakfast was great, the employees were very professional and helpful. The room was nicely appointed and clean.

Miinukset: Nothing

Plussat: Aamiainen oli monipuolinen. Huone oli tilava ja oma parveke 6. Kerroksessa.

Plussat: The breakfast was great a huge variety and helpful staff. Have an omelette cooked to order cereal pastry coffee tea juice hot and cold options. Full up before a big day out. The room was very comfortable and well laid out. And you could open the windows. A big plus for me as I like to have fresh air. A great spot to access teams and trains easily to make your way around Prague and cab walk into the old town relatively quickly

Miinukset: The shower over bath would be difficult for some people to get in and out of. The glass partition is also very small so water does go all over the place.

Plussat: Nice hotel position Doubleroom was large enough A small iron in the roomed helped a lot :p Modern but clean and useful furniture Bathroom was clean and includes a bath

Miinukset: Room for 49EUR with breakfast and parking for 30 EUR??? I've expected, that receptionist will fill my home address by him self in 5* hotel. Bottle of 1l water for 4 EUR???

Plussat: Sijainti oli erinomainen, asiakaspalvelu oli todella ystävällistä ja kohteliasta. Kaupungille pääsi hotellin edestä raitiovaunulla tai bussilla, mikä oli miehelleni huonojalkaisena hyvä asia. Saimme myös hyvää tietoa konsertti ja ooppera ym. retkipalveluista.

Miinukset: Pidimme kaikesta, Coffee shop oli upea, aamiainen oli erinomainen ja tilat viehättävät

Plussat: breakfast walking distance to attractions room

Miinukset: music from downstairs bar loud until 3am

Plussat: The room was cosy, stylish and large enough. Overall location is excellent.

Miinukset: Being a four-star hotel one could expect a proper juice on breakfast. Overall the place is mostly hostel-oriented, actually more like three-star hotel

Plussat: Cool new modern hotel in Nordic design style. Feels more like “at home” than in a classic hotel. They have a beautiful private SPA for rent, not cheap but worth every Euro.

Plussat: Huoneiden sisutus oli mukava. Sänky erinomainen ja todella suuri. Parveke lisäsi viihtyvyyttä, hotellin alakerta on poikkeuksellisen viihtyisä.

Plussat: The location, friendly and helpful staff, good breakfast. I really like the architecture and fit-out of the restaurant at the ground level.

Miinukset: I didn't like the room - very narrow and long, small window.

Plussat: The aesthetics and comfort of the room. The lounge vibe. The breakfast. The bar/reception duo setup. The apples in the gym. Super friendly staff :)

Miinukset: There was a discrepancy between the quoted price and the actual price of the room when I originally got there. There were some days that the custodians didn't provide me new cups for coffee.

Plussat: Location

Miinukset: The check in experience was bad

Plussat: Super comfortable bed.

Miinukset: Chaotic administration. Charged my card double, took 15 min to fix it.

Plussat: The location is so convenient and the staff are very helpful. Free storage of luggage when its due for check out is highly appreciated. I would like to come back again soon as the weather was not cooperating when I was in Prague.

Miinukset: The WiFi was just annoying it gets frequently idle and just stopped all of the sudden. I was placed on the last room at the last floor when where I can hear loud foot steps and noise and thats probably one reason my WiFi is so weak. Hopefully it will be improved or I can be given a better room location next time as I would love to come back soon.

Miinukset: I had to wait in front of the hotel for half an hour for someone to open the door. I even thought they closed the reception and started looking for another hotel. Room was the smallest room I have ever seen so far either.

Plussat: Aamiainen oli riittävä, muttei mikään erikoinen. Huone oli pieni, mutta sopiva peseytymiseen ja nukkumiseen. Henkilökunta oli todella ystävällinen ja avulias. Hotelli oli miellyttävä.

Miinukset: Oleskelumme oli helteen aikaan, joten ilmastointi olisi ollut kiva. Ikkunan alla kadulla oli työmaa, joka häiritsi jonkin verran. Tietenkin ymmärrämme, että tällaiset häiriötekijät ovat pakollisia.

Plussat: Saimme huoneen hieman aikaisemmin kuin piti, siitä plussaa. Huoneessa oli myös ilmastointi, mikä oli oikeastaan välttämätön, koska huoneessa olisi muuten ollut paahtavan kuuma. Henkilökunta oli myös avulias!

Miinukset: Huone oli hieman kärsineen näköinen. Pöydissä paljon kolhuja ja kokolattiamatto näytti melko vanhalta.

Plussat: Very nice stay at great value. Not city center but a 10 min tram ride away. Would repeat

Plussat: Siisti ja viihtyisä hotelli. Aamupala hintaan nähden hyvä. Henkilökunta ystävällistä. Lentokenttäkuljetus todella toimiva.

Miinukset: Huoneet liian lämpimät meille. Mutta helpottui ikkunaa avaamalla.

Plussat: Respassa oli suomea puhuva Tsekkiläinen mieshenkilö. Se oli oikein mukavaa, vaikka toki englantiakin osaamme. Hän neuvoi meille paikkoja missä kannattaa käydä ja millä niihin pääsemme. Hotellilta lyhyt matka julkisilla keskustaan ja vanhaan kaupunkiin.

Miinukset: Although I couldn’t imagine a terrible-review-scenario until recently, Hotel Theatrino unfortunately showed me it’s possible. Anything nice that could be said about the hotel was unfortunately completely derailed after finding out about a bed-bug infestation. After 2 nights of stay we discovered insect bites on our legs and arms, and after deciding to flip not just the matress, but the entire bed (which I honestly never thought of doing after coming to a hotel, we found dozens of those creepy-crawlers swarming inside the bed frames and around the bed springs, in all life stages, so the infestation has been there for a long time. And not only should something like this never go unnoticed, especially in a 4-star hotel, but this even happened after months of hotels being closed down during the COVID-19 lockdown period, which should give the staff more than enough time to make everything absolutely spotless and perfectly ready for reopening. And as a cherry on top, after contacting the receptionist of the hotel (which btw was very helpful and understanding) about the situation and after requesting to talk to the management, the manager gave us the message via said receptionist, that they are willing to knock off the price for only the last night. So after demanding to speak to him for a third time, once again we got contacted by the receptionist that our stay will be reimbursed. Manager still refusing to talk to us or contact us and hiding behind his staff like a coward. And because the management refused to get in touch with us, we shall be informing local health department authorities about the situation to insure that the infestation will be actually dealt with, and not just ignored by the management like we were.

Plussat: Henkilökunta ja huone