Praha hotellit Old Town

Plussat: Super friendly staff made us feel welcome and at home. Rooms were very comfortable. Location was excellent for sightseeing on foot and close to transportation for further destinations. Would stay here again!

Plussat: Good location and breakfast

Miinukset: No air conditioning one night. Had to use a fan but was still uncomfortable.

Plussat: Excellent, great location.

Plussat: Breakfast room too crowdy

Plussat: The location is amazing. The service was quite considerate. They provided champagne for the birthday.

Miinukset: The water temperature was not stable but ok to use

Plussat: Room and hotel is very clean and comfortable. In the room everything was thought even shopping bag and umbrella. Very good hotel.

Miinukset: Special order for breakfast (scrambled egg etc) takes long time.

Plussat: Location was great at the center and close to all attractions. Bed was comfortable

Miinukset: Room 408 was small and not spacious. Floor carpet looks old. Breakfast was good but limited variety.

Plussat: Convenient location to tourist attractions.

Miinukset: No

Plussat: The nice atmosphere

Miinukset: Small room with no view

Plussat: Excellent staff, great location, good value for money

Miinukset: Room was a bit small

Plussat: The location of the hotel was perfect for exploring Prague and the view from our room spectacular.

Miinukset: Nothing

Plussat: Sijainti loistava! Huoneessa viihtyisä kylpyhuone ammeineen ja yksi parhaista sängyistä (tyynyt mukanlukien), jossa on tullut hotelleissa nukuttua. Kaappitilaa oli runsaasti, myös huoneen neliöt käytetty fiksusti. Aamiasbuffet oli jo itsessään niin kattava, ettemme tunteneet tarvetta tilata erikseen listalta munakkaita yms, mutta oli kiva, kun tavallisen kahvin sijaan sai tilattua myös mm. cappucinoa. Vahva suositus hotellille!

Plussat: location, outstanding staff (one exception) - very accomodating

Miinukset: individual operating front desk asked repeatedly for a cash deposit for an excursion and discovered (zero) absolutely no funding of any nature could be applied from hotel to company operating tour. I only saw her weekends and we were planned to check out in two days. she spoiled an otherwise outstanding experience

Plussat: This hotel exceeded our expectations. It is warm and intimate yet has everything you would want during your stay in Prague. The staff is exceptionally helpful and all speak excellent English. Hamdin at the front desk was extremely helpful to my husband when he had difficulty with the computer. Breakfast is outstanding. We would definitely return. The location is the best in Prague for access to all you want to see.

Plussat: We arrived late at nigh at the hotel and the first room that was given to us was not the one we've booked . It was a huge room on the 4th floor but it was quite odd because it was too big, with stairs ,and no view (actually to a wall...) . The reception person tried to move us but there was no availability on that night so he left a message for the next receptionist and they moved us the other day for the correct room.

Plussat: aamiainen oli erinomainen, pöytiin tarjoiltu kahvi teki aaamiaiseta hiukan yleillisen. Kello viiden tee yllättävän mukava, meillä oli vielä sateinen jakso, ja tee lämmitti mukavasti.

Miinukset: Käytävältä huoneisiin kuulunnet äänet. Vaikka käytävillä oli matot, kuului huoneeseen puhe varsin selvästi. tosin oli rauhallinen kausi hotellilla , ettei se häirinnyt. Vanha kaupunki on niin täynnä turisteja, että olikohan sijaiti sittenkään hyvä, kaikki ympärillä tarkoitettu vain turisteille, Ja nyt oli vasta maaliskuu. Tämä ei teitenkään ole majoituspaikan vika !

Plussat: Very nice and lovely staff.

Plussat: Fun, old world property. Lovely staff and great breakfast. Great location.

Plussat: Perfect location with extremely helpful staff

Plussat: Great hotel in the centre of the city. Staff friendly and helpful. Rooms were large, spacious and clean. Highly recommended.

Plussat: The location is unbeatable. I walked easily to all attractions. My room was spacious, clean and comfortable. Breakfast was excellent. Although close to the square my room was quiet so sleeping was I disturbed and the bed was comfortable. The AC worked well and silently. Staff was welcoming and incredibly helpful.

Miinukset: No complaints. The lobby looks a little shabby so I was initially concerned but the Ventana is great. Don’t look for bells and whistles this is an old school, charming European hotel.

Plussat: Mostly the location

Plussat: Bed and location

Miinukset: Breakfast

Plussat: Excellent location and friendly staff.

Plussat: The amazing location in the old town so close to the town square. The breakfasts were great and went to the restaurant one night which was excellent. The suggestions on things to do received daily

Miinukset: Nothing

Plussat: Everything, the staff was very friendly. Every detail in the rooms. It was my birthday and they gave me a bottle of wine. Location is perfect.

Plussat: The concierge was very helpful and it was an excellent location.

Plussat: Lovely hotel with excellent facilities - great bathrooms & beds

Miinukset: N/A

Plussat: Location

Miinukset: Over price by far

Plussat: Very nice location-just 3-minute walk to old town and also Charles bridge. Food is great, Staff efficient and friendly. Plenty of shops and restaurants nearby.

Miinukset: Rooms are small.

Plussat: Hyvä AC Hieno hkökunta

Miinukset: Kuntoslin väki halus palvella liikaa!!

Plussat: Erika, the concierge is tremendously helpful and went out of her way helping us with restaurant reservations. Hotel is quite nice, but most of the other staff seemed disorganised/lost.

Miinukset: We went up to the spa, were shown around the facilities including the terrace that we were told we could use. When we came back 5 mins later, went out to the terrace and ordered some drinks, the lady told us it is booked for a private session and we had to wait a few minutes. We sat back outside after the couple left, were just about to enjoy our drinks when she brought out another couple, looks at us and draws a "square parameter" with her fingers while talking down on us, saying: 'this is private area now'. And threw us off the terrace. This was one of the most inadequate and humiliating things to ever happen to us. A hotel of this size, and this price point, having only one small terrace that is being advertised as an amenity included in the stay, should't rent it out for private sessions and then throw other guests like they are some third class impostors who trespassed on the upper deck. The tone, the audacity. Just plain wrong. This ruined our stay at the hotel. Never again.

Plussat: Hintalaatusuhde ei ole kohdillaan.

Miinukset: Melko kylmä sisustus.

Plussat: Splendid location, good staff, very nice breakfast, email dining recommendations were superb.

Miinukset: Silly things like charge for bottled water, shower gel and cap were not replaced on the second night, breakfast coffee was almost hilariously bad. Hotel of this level should have those things covered.

Plussat: Professional and friendly staff, wonderful location

Miinukset: Nothing

Plussat: We love all the extra little things the hotel offers, such as happy hour and pillow spray!

Plussat: Hyvä ja rauhallinen sijainti, josta helppo päästä eri puolille kaupunkia. Hiljaiset huoneet. Ystävällinen henkilökunta.

Miinukset: Ongelmia varausta tehdessä, koska kahdelle lapselle ei saanut huonetta vanhempien kanssa, vaan ainut mahdollisuus oli varata 2 huonetta. Sisääntulon mittava remontti yllätti. Äänekäs jäähdytys ilmastoinnissa.

Plussat: Hotellin sijainti hyvä

Miinukset: Hinnoittelu viety pahasti yläkanttiin, koska mielestäni hotelliluokitus on liian korkea. Aamiaisen hinnoittelu on kohtuuton !

Plussat: location, room size

Miinukset: nothing

Plussat: Room was spacious enough room for my luggage

Miinukset: There was construction which was very noisy especially that I am on vacation Fridge wasn’t cooling properly I had to call to get it fixed, the side lamp on one side of the bed wasn’t switching off I had to sleep with it switched on until the next day because maintenance wasn’t available I wish the hotel had checked the room for these minor issues prior to me checking in to allow me to have a better stay

Plussat: Everythig was ok. Like always

Miinukset: Parking space could be a little bit better

Miinukset: For the 4 night i stayed, i moved 3 times to different rooms (Receptionist with the name of Vild.. totally not friendly and not fit for the job), first room issue with A/C, second room with the telephone, then i was promised by the manager (Martin) to a compensation for the 3rd room, but never had it and even got a smaller room! BTW until now i didn’t get a reply back from him, it is funny how managers sometimes act! This is the first time i write a negative feedback cause i usually like to leave a positive one, but i think they deserved it.

Plussat: Wow! This hotel is perfect in every way. Rooms are fabulous- junior suite so comfortable- view of river and luxurious decor. Swimming pool sauna and steam room are perfect, well maintained and clean. Lighting sets the relaxing mood. Staff fantastic and couldn’t do enough for you. Fabulous highly recommend

Plussat: Amazing hotell would recommend

Plussat: Friendly staff, lovely room with a nice view, nice lobby bar and good restaurant in the hotel.

Miinukset: Parking price. Noise due to the construction somewhere up on the floor that we haven't been aware.

Plussat: The hotel is located very close to old town, the front rooms have a great view of the river. Beds are very comfortable. Internet speed was 128Mbps.. amazing.

Miinukset: some renovation noise.. but nothing too loud. B

Plussat: The staff, rooms and facilities were great! Also the elements restaurant and the massage facilities were amazing!

Miinukset: The only blemish on my stay was the laundry! I gave them a shirt that is worth over $500 and when they returned it to me it had shrunk. They offered me the laundry free and breakfast for 2 people 1 night free of charge which works out to be around $80. I would have liked a little more in regards to this issue.

Plussat: Location and hotel is fantastic. I wish I stayed there from the beginning. Staff are lovely which I found unusual in Prague.

Plussat: The property is beautifully decorated and tastefully done

Plussat: The hotel was perfect. Perfect location

Miinukset: They decided to charge 20€ additional. After paying 60€ for 2 days parking, they charged 10€ to take the car to the garage and 10€ more to bring it back. These charges were not informed in the booking website when reserving.

Plussat: The room was just fabulous

Miinukset: No gluten free options for meals. Bottle of water not complimentary.

Plussat: Everything. Beautiful large old world room with beamed ceiling and ornate carved furniture but a modern bathroom. Very obliging staff and excellent dining facilities.

Plussat: Fantastic location, beautiful and cosy room. Clean bathroom and surprisingly quiet at night.

Miinukset: No BBC on TV. Mineral water in the room wasn't free. We found it strange to be charged for a cappuccino for breakfast. Usually it's inclusive.