Provincetown hotellia

Plussat: Everything, everyone, great location, staff, chef,cleaning crew. A return visit for sure.

Miinukset: All good

Plussat: Beautiful Inn, great suite with private entrance. Comfortable bed, slept like a log. The breakfast and conversation each morning was great. Patrick was extremely helpful with reservations/recommendations etc. Highly recommended place for an escape and relaxation.

Plussat: Superb location and fantastic hospitality from Patrick and John. We only stayed one night but wish we had longer.

Miinukset: Not sure about the air and heat in the room - we were a little hot. But that maybe because we couldn't work it properly?

Plussat: Patrick and John were great. Personal, made friends and the breakfast was Awesome! Thank you Andrew. Especially the scones. A true masterpiece! I look forward to going again and again. Outstanding spot. Like stepping into anothey time❤️ Fran and John

Miinukset: Not a thing.

Plussat: This is our second visit and again found the Inn exceeded our expectations. Patrick is very attentive to guest needs and welcomes conversation. The room was tastefully decorated with all guest needs considered. A tasty and abundant breakfast was well prepared by chef Andrew. The location is also very convenient to all Commercial Street shops, galleries and dining. We will definitely be back.

Plussat: Very friendly and accommodating hosts and staff. We stayed in the Koi Cottage and LOVED it! its a quiet place and just a short walk to the hub of activity. Will stay again!

Plussat: Very welcoming hosts who run a lovely establishment. I loved the breakfast, which was really excellent.

Plussat: Everything is beautiful. The staff are extremely friendly and helpful! Thank you!

Plussat: Our room was very comfortable with nice amenities such as in-room coffee (included) and fridge (mini bar items extra). All-day coffee and afternoon snacks in the office/breakfast area is a nice touch especially in the winter. Matt at the front desk was very friendly and helpful.

Miinukset: Bathroom is a little snug (only one person at at time) but very clean. Hot breakfast was OK - not a lot to choose from but what was available was fresh and yummy.

Plussat: Very nice quaint place

Miinukset: Very small bathrooms. However, we were in no hurry to leave so it worked out well.

Plussat: From the moment of entry, manager Don gave us a very warm welcome and a tour of the house. Don is a delightful person with exemplary skills. We will most definitely be back to this wonderful house!

Plussat: Gorgeous apartment and deck

Miinukset: The bed was in an awkward position with the slanting roof right above our head

Plussat: Great bnb right in Provincetown, with lovely rooms and a wonderful breakfast. The view from the penthouse is amazing!

Plussat: I felt very welcome from the moment I walked in the door. The room was beautiful with lovely modern touches; keyless entry, high end lighting. Breakfast was homemade and delicious.

Plussat: great breakfast and snacks; great hosts; great room with deck

Miinukset: everything was perfect -- there was nothing to dislike

Plussat: The hosts are wonderful and go out of their way to make your stay perfect! Loved my breakfast and soft boiled eggs! The bed was so comfy and everything in the hotel was immaculate!

Miinukset: Nothing

Plussat: Staff was awesome. Location was off the main drag, but close to everything. An overall delightful stay!

Miinukset: The room was small, but had every possible amenity you could think of.

Plussat: Clean and super convenient. Great breakfast

Miinukset: Nothing. We loved it.

Plussat: The room was clean,big and updated. The breakfast was muffins,bagels,cereal,fruit,juice and coffee. The beach was across the street and the bus shuttle stopped out front.

Miinukset: A little pricey for the room

Plussat: Proximity to downtown

Miinukset: The stairs!

Plussat: The room was very comfy /spacious and clean. The fire pit at night was a very nice touch

Miinukset: The breakfast buffet is not the best. Particularly the boiled eggs. I wished the access to water wasn't very cold.

Plussat: The decorating and comfort

Miinukset: The fire pit was broken which was very disappointing

Miinukset: Made reservation using your website online. When I arrived at the hotel less than 26 minutes after the reservation was made., the hotel desk staff Jen, told me she did not have the reservation and to wait a moment. We sat in a very pleasant Lobby had a cup of complementary coffee and waited, less than a few moments later, Jen said here's the reservation but you've made it for Sunday night not for tonight Saturday. I told her we would not be here Sunday night and did not know how that had to happen. She said we could have the room for the night but it was twice the price of what was booked online. It was unaffordable for me and I asked if it would be possible to just cancel the reservation, as it was an obvious error and the reservation had just been made. She was very nice and told me I would need to call kayak and she would take care of it on our end. We thanked her left and found other accommodations. On Monday I saw there was a charge to my credit card account from Colony cape inn, when I called the hotel on Monday and spoke to Mis Sheila she told me there would be no refund and was very rude and almost hostile. I explained exactly what it happened with making the reservation what the mistake was all the circumstances. She said there would be no refund of my deposit and she would have the general manager call me. He did a short time later his name was Steve and he was equally as rude and hostile. he told me several times that I needed to be more careful when making reservations and that this whole affair was my fault therefore the hotel should incur no cost. When I said we had hardly prevented them from RI renting the room as it had been such a short. Of time between the reservation and the cancellation, he told me that hotel had incurred a significant expense just using my credit card and now having to refund the deposit. I told him I would pay that amount and ask how much it was, all he would say was it was a significant amount. He ended the conversation by telling me I may have to wait up to 7 days for the refund. I was not expecting any refund but remarkably on Wednesday the money had been refunded. I don't know how the reservation mistake happened but it was a very upsetting experience and sure took a lot of time and aggravation to straighten out

Plussat: Awesome hotel! Rooms are very very pretty and clean, good design. Had all the facilities like fridge and microwave. The territory is pleasant, too. The pool was closed for the season, but it's there. Has a fireplace :)

Miinukset: Breakfast could have been better. Scrambled eggs instead of boiled, and some meat, maybe?

Plussat: Soft mattresses and crisp sheets. Easy access.

Miinukset: It's an old motor hotel but they've tried to compete with the lovely nearby inns by offering that nice bedding.

Plussat: Amenities

Plussat: Staff friendly, rooms were impeccably clean and it is close enough to downtown to walk.

Miinukset: Wifi was slow at times and TVs could be HD but that might be getting picky.

Plussat: The staff was very helpful, helped me to get parking. The rooms are very well designed and included everything I needed. I rated the overall experience less because of noise - listed below.

Miinukset: One night a dog in the room next to mine barked for a couple of hours after 10:00, it's owner obviously out. I wish they would separate the dogs and their owners in another building. I value a quiet place to sleep when I'm on a trip.

Plussat: The room was comfy and cute.

Miinukset: Carpet was not so lovely. Charged extra money for a 3rd adult. Even though it didn't cost them anything extra for them to stay there.