Reading hotellia

Plussat: Very friendly owners who made you very welcome. Cake and a well stocked honesty bar with reasonably priced alcoholic and soft drinks and snacks very welcome! Lovely garden we could relax in.

Plussat: The hosts where very friendly and attentive. Food was excellent. Room was perfect.

Miinukset: It was to warm but that’s not there fault !

Plussat: Great breakfast. Easy late check in option. Great communication.

Miinukset: Brilliant except that the previous guest's had used the tea and coffee facilities in our room and they had not been re-set. Other than that, great.

Plussat: Nicki and Paul were both very nice and we had great fun playing fetch with their dogs in the garden. We were greeted with a delicious cake which went down a treat, breakfast was also yummy. The bedroom itself was large and the beds were really comfortable. The shower was decent and a good height for any tall folk. The room had all the amenities which we required. There was ample parking outside. We really enjoyed our stay here :)

Miinukset: I cant fault the hosts. If I had to find any fault it would only be that the guests in the room above us were a little noisey.

Plussat: Staff, free cake, honesty bar (all created an environment of trust) bedroom, lovely pillows! Good WiFi.

Miinukset: Very noisy, could hear other people's extractor fans... And snoring as well as the TV in the breakfast room. The lights in the bathroom are on an aborting timer so kept going out.

Plussat: Very friendly staff, food was gorgeous. Everything was provided. Great location definitely will go back

Miinukset: No fan on a really hot day but that couldn't have been anticipated

Plussat: Very friendly & welcoming. Room was ready early. Bed extremely comfortable & tea & coffee making facilities available although we didn’t realise this as didn’t check in properly (our fault)

Plussat: Lovely comfortable boutique style small hotel/guest house. I had a large room over looking the garden, very quiet, I was able to sleep with my windows wide open all night. Large comfortable bed and good pillows. Cotton linen. Great breakfast, lovely continental items, all good quality and home made. I had egg on toast as my cooked breakfast, it was good and delicious coffee - I love coffee. There was an honesty bar, lounge and the garden available to guest.

Miinukset: All good

Plussat: Warm welcome. Room was great and with well appointed fixtures and fittings. Extremely comfy bed, had one of the best night's sleep in a long while. Really is a great place to stay and I will certainly return. Although I didn't use it, I liked the idea of providing chilled drinks and snacks for the guests that you could help yourself to and pay into an honesty box, rare in this day and age.

Miinukset: Two very minor points: as a female traveller the natural place to apply make up in the morning is at the desk that is in the room, but it doesn't have a mirror. Only needs to be a small one. My toast was forgotten at breakfast time, but the rest of the breakfast was great and truth be told, I probably didn't need it anyway.

Plussat: Location great but never had a breakfast.

Miinukset: There wasn't anything to dislike

Plussat: Good location

Miinukset: Woken by delivery trucks and grundon lorry at 6am

Plussat: This was a repeat stay, and we loved it with the staff who remembered us from our previous visit, the help and courtesy shown on arrival, an excellent room and parking outside the door, the whole ambience and the closeness to the Thames. We had good breakfasts served quickly and with well cooked food, tasty and much appreciated. The large stand-alone bath was excellent and provided with a foot stool to get in and out made it safe and comfortable. A well thought out provision. The television system was excellent and my wifi / laptop worked very well. And, an excellent night's sleep too. Reception was quick and easy and our arrival expected, and an excellent stay. We will definitely stay there again.

Miinukset: The restaurant may be better being an integral part of the hotel. But that is a business decision. Maybe newspapers could be provided at each room early each day.

Miinukset: Constant noise from kitchen and extractor below till late at night then being woke up at 5:15am for their deliveries, kitchen then starts work again at 6am!

Plussat: Lovely fixtures and fittings, food and drink in coppa club was lovely, very nice staff, beautiful location.

Miinukset: Would have been good to know when choosing to book that the front door of our room opened right out onto the car park, quite a lot of noise from the room above (footsteps on wooden floor etc), no Bloody Marys on Sunday morning :(

Plussat: Beautiful place and setting, friendly Staff and the breakfast at Coppa was great

Miinukset: To be honest the bed was just too small for us, it was just a double and we are both tall so cold have done with a King size

Plussat: This is an excellent hotel in a beautiful location backing onto the river, staff a friendly and personable. Rooms are very well appointed and most have vary large beds

Miinukset: There is no air con in the rooms and so you either have to have the fan on - noisy or open the window - traffic noise.

Plussat: Great location next to the river in a picturesque village. Good restaurant downstairs. Fantastic little area for making drinks, and fresh milk...such a small thing, but so important

Miinukset: Only negative was that my room faced onto the main road congestion point which was busy and so made the room a little noisy. It was also situated over the restaurant, so was not helped by someone dragging tables around in the restaurant at what appeared to be 4am!

Plussat: Excellent hotel, comfy bed and clean. We had a great breakfast. It's a really dog friendly hotel.

Miinukset: Nothing.

Plussat: The check-in process was warm and speedy. Gemma was great and so was Charlie who had corresponded with me prior to my arrival. The room exceeded our expectation. Large, well lit and airy with an extremely comfy bed and bedding. The bathroom was large with a double sink and amazing shower. There was also a separate room as a closet. There was a bar fridge in the room with the lovely touch of fresh milk. I thoroughly enjoyed my morning cup of Earl Grey tea. Housekeeping handed in my rings that were left behind. Such amazing staff. I cannot rate them high enough and my daughter and I will definitely be back. Thank you!!

Miinukset: Loved everything about the property. We also love Coppa Club with its great food and amazing views. There is not a single negative that I can say about this property or its service. In actual fact I think its totally under rated

Plussat: Love the setting and delicious food.

Miinukset: Nothing

Plussat: Staff very friendly and attentive. Hotel is secured

Plussat: Breakfast was great and plentiful. Staff were all friendly and very helpful and helped us with our luggage. Will stay here again if we are in this area

Miinukset: Nothing

Plussat: Breakfast was great. Location excellent for my needs/

Miinukset: All was good

Plussat: All very clean. Good size room and bathroom.

Miinukset: Layout of breakfast room is bizarre with very long tables and one of you at each end. Conversation by megaphone! Food was fine.

Plussat: The room was comfy, the shower was good, the food was yummy, the staff were friendly/helpful and all round good people. Location to the Reading Festival was good. It's only a 30 minute walk or a £7/8 cab.

Miinukset: There wasn't a single thing I didn't like about this hotel. Genuinely the nicest place.

Plussat: Staff went out of their way to help

Plussat: This is a real gem of a place, come here to get away from the corporate characterless hotels or the so called boutique hotels. This offers a really spacious and comfortable stay, lots of communal areas, good for longer staying guests or meeting with family or colleagues. Breakfast was fresh and tasty. Room was massive and bathroom old but functional.

Miinukset: I can't say there is anything I didn't like.

Plussat: Location is great for the Dunedin Hospital and the town centre, Staff are very friendly and helpful. Beds very comfortable.

Miinukset: Nothing

Plussat: Friendly welcome, great breakfast, clean and comfortable

Miinukset: Nothing

Plussat: Polite and attentive staff, comfortable quiet room, easy to find with plenty of parking. English breakfast was best I've had at a hotel for a long time. Definitely be booking again next time I'm in Reading.

Miinukset: N/A

Plussat: Homely. Nice scenery and piece of garden outside for families. Quaint and peaceful.

Miinukset: Bathroom door needed a lock. Bed mattress was a bit too firm.

Plussat: Serena is a great host, very relaxed and welcoming

Plussat: The location, the staff, the bedroom, the sitting room. Great view from all the windows. Quiet setting. Great staff. Friendly and accommodating.

Miinukset: The kitchen was a bit basic.

Plussat: Very quiet and accomodating

Plussat: The location of the property was excellent for my business purpose. I arrived slightly late but had no issue with check in, the facility and facilities within the cottage were excellent, wifi connection was easy and if I were to have stayed longer I would have made full use of the kitchen. The Indian restaurant down the road is excellent. Ideal location for me, quiet away from the hussle and bussle.

Plussat: Smashing little B&B Farmhouse in the Berkshire countryside - handy for all my work Appointments in this neck of the woods. Easy to get to Basingstoke, Reading, Newbury and Andover. Beautifully done out - breakfast was fabulous!!

Plussat: Everything is AWESOME

Miinukset: None

Miinukset: Still can't see the tv from the bed!

Plussat: Secluded location, country farm charm, very welcoming hosts. Lots of safe parking space. Lots of wild bunnies running around.

Plussat: Bed was very comfortable bathroom spacious and downstairs space

Miinukset: Wasn’t didn’t like was just a few minor things due to newness no window blinds in bathroom, no bulbs in bedside lamps and poor tv signal but this did not detract from top quality

Plussat: Staff were fab ...every one was lovely very helpful and food was excellent ...one of best breakfasts ever!!

Plussat: Excellent breakfast. Staff helpful and friendly, though a little pushed at the time. Very pleasant stay in delightful accommodation. Recommended.

Miinukset: In Oxford Room, dusting of skirting neglected underneath surface where refreshments were laid. Also just inside door, about a metre, there seems to be a raised nailed head in the floor boards under the carpet. Noticeable with bare feet ! A hammer should do the trick. Minor issues.

Plussat: Very efficient and thoughtful young staff, anticipated requirements and extremely helpful, good welcome. Dinner and breakfast excellent, unlimited coffee and toast. Bar very cosy and a real old English pub feel. Rooms are small but bed comfortable and excellent power shower.

Miinukset: Stairs leading to rooms are vertiginous steep steps, unsuitable for those with difficulties of walking/balance but staff on hand to take bags. Nespresso at top of stairs to compensate. Parking in front and to side, church and Thames River 2 mins walk, great position.

Plussat: Very welcoming and helpful staff eve and morning Room clean and well provided for in terms of fixtures and fittings Tea tray was very nicely done with lots of good quality coffee, biscuits, fresh milk. Bedding lovely quality and beautifully clean very old quaint building lots of character Breakfast very good indeed Further Coffee station outside room as a nice add on. And seating to just read paper nice touch.

Miinukset: Very noisy delivery at 6am right outside the bedroom window for 45 mins! couldn’t get back to sleep - such a shame ...... You can hear everything from pub below in room, even down to a conversation, probably due to the building being so so old, no insulation when built I guess. But means you don’t get to sleep til late and woken very early ! Ear Plugs recommended Room really dark as pub is heavily shaded by trees. But it keeps it cool and very cosy.

Plussat: Really olde world, could reach the Thames without going near a road, lovely stroll to Sonning lock and weir. Only stayed one night to attend a wedding in St Andrews Church, which is a stone's throw away. Full English breakfast was great. Too expensive to stay longer although expect they will never have a problem filling the rooms.

Miinukset: nothing

Plussat: Rooms were very attractive with comfortable beds. Breakfast was excellent with a lot of choice. Staff were very friendly and couldn't do enough to help

Miinukset: Stairs are very steep so care is needed...but it does add to the charm

Plussat: Location friendliness of staff

Miinukset: nothing can be done but ! being woken to the sound of the Bin men !

Plussat: A lovely, very comfortable country inn, full of character and great staff.

Miinukset: Nothing

Plussat: Staff and location excellent..

Miinukset: Room was small but fine for one night..

Plussat: very helpful staff, excellent breakfast, nice leisurely walk from the Bull Inn to the Reading festival site

Plussat: Great rooms in old pub and food is good, with an excellent breakfast

Miinukset: wifi did not work

Plussat: food, beer, quality of room

Miinukset: n/a

Plussat: the location is perfect for exploring the local area , we like the idea of using the bull as a centre for further exploration , and will use it again in the future

Plussat: Our stay in the Bull Inn was short but memorable. It was a beautiful day so the yard was very busy but fun! Unfortunately we didn't eat in the restaurant so I can't comment on that, although going by the breakfast the food was very fresh and had a good choice! The rooms are nicely decorated and the bed was very comfortable!

Miinukset: Could have done with a fan in the bedroom! Bathrooms could do with a bit of a facelift!

Plussat: Welcoming, comfortable atmosphere. Accommodating and helpful staff. Great accommodation for visiting the Sonning Mill Theatre.Super breakfast !

Miinukset: Not suitable for anyone very disabled

Plussat:

Miinukset: Rooms 1 and 2 are situated on the first floor directly over the the main to louge bars....the noise is intolerable if you wish to have an early night,peace and quiet or dont like the tv turned up loud to drown out the noise.Please make customers aware of this when booking at this Pub/Hotel....Both these rooms are classified by the Hotel as Executive rooms....Even taking into account the age and history of the Hotel...this is a joke.Standard Doulble room...absolutely nothing 'Executive' about these rooms.And finally...the parking is a nightmare...the Hotel is situated down a cul de sac lane...its first come,first served with just 8 parking spaces in the car park....if you are planning on going out somewhere at night...you cannot return and find a parking space before the bar closes at 11.30....be warned...after 11.30 you,ll find a space...If you,re arriving after 1800 to check in...you,ll not find a parking space for onloading either...its a nightmare.

Plussat: The best breakfast I've had in a hotel this year

Miinukset: None

Plussat: The food was excellent.We had an evening meal on our first night which was very good. The full English breakfast was exceptional and so much we couldn't finish it.The staff were all really pleasant.

Miinukset: The bedroom was adequate but the bathroom was really small. There was only space for a shower cubicle, a tiny sink and toilet. There wasn't even space to have a good towel dry in there, you had to step into the bedroom to do that!The other problem was the lighting in the room. It was really dim, very difficult when trying to dry your hair or do your make up, however the bed was really comfortable.

Plussat: Food, location and general service.

Miinukset: Not exactly bad .... but accommodation could be cheaper - it is after all a pub, notwithstanding its history.

Plussat: Staff were friendly and responsive bathroom was nicely done nice atmosphere in the pub / restaurant good freshly cooked breakfast

Miinukset: Not much space for guests in the pub car park (lot of it was being used for outdoor seating for the pub). We did find space in the road but we could have been unlucky if arriving later. Despite booking for two people the room was only prepared for one (towels etc) but staff were responsive in sorting. Room size was fine for one night for two people but was on the small size for more than this if staying as two people (virtually no luggage space and we were en route from a holiday so it was a bit cosy)

Plussat: Staff were really friendly and helpful . Made us feel very welcome .

Plussat: Attractive courtyard garden and modern clean rooms

Plussat: Amazing find . Fabulous welcome and support from Peter . Nothing too much trouble. Great rooms and this made an ideal base for the family for a big wedding weekend. Lovely courtyard and breakfasts both mornings was excellent. A lovely hotel .

Miinukset: Big clean modern rooms .

Plussat: The spacious room with patio doors opening to the courtyard/gardens and waking up to two wild deer outside the room!

Miinukset: Nothing...only that we couldn't stay longer

Plussat: Staff were incredibly friendly and welcoming. The room was beautiful and very clean

Miinukset: The room was very hot

Plussat: The room was fantastic - with new SMART TV although it was a touch too smart for me as I couldn't find any channels! Didn't stop in for supper but 2 pubs within easy walking distance (800m) so I called in at both! Very, very quiet so slept well and woke to sound of birds in the mature garden.

Miinukset: A struggled to turn on TV and work shower. I'm sure if I'd been shown it would have been fine but late at night and dressed in a towel somehow it didn't seem right...

Plussat: Room & bathroom was beautifully decorated - huge shower and bed, really comfortable and great for me who needed a bit of TLC after travelling all day!

Miinukset: Restaurant on site would have been useful, but plenty of places only a 5 min walk away, so really not an issue.

Plussat: Pleasant staff, nice surroundings, clean room with a super comfy bed

Plussat: Fine!

Miinukset: Nothing.

Plussat: Spanish styled. Always get a warm welcome from Peter. The room is small but adequate. Good breakfast. I usually have the same room but the shower might need attention. It took a long time to get warm & low pressure.

Miinukset: The shower.A

Plussat: A great village pub, Dora was very welcoming and the food was delicious. They say that breakfast is the most important meal of the day, well this is one of the best breakfast’s I have ever had

Plussat: Room was lovely, dinner was great and breakfast perfect, no complaints

Miinukset: Beautiful place, gorgeous stay in a lovely room

Plussat: I had not realised that I needed to stay in the area during Henley week so was caught by the high price however apart from the shower which I was unable to make work in the room the place was incredibly quiet, room and pub very clean and lovely service from staff. The room was a very 'tight fit', but had everything necessary and we had a good night so thank you very much to New Inn and your staff.

Miinukset: I think the tall cupboard next to the bed made the bed seem even smaller than it was ! For some reason was unable to turn the shower temperature down so was unable to take a shower as it was much too hot. However apart from that everything was fine

Plussat: Staff is very friendly and dinner was excellent.

Miinukset: Very small room and an even smaller bed.

Plussat: The lovely Nikki behind the bar The old building Yummy dinner Great atmosphere

Miinukset: Check-in time from Monday to Wednesday needs to be reviewed, as can't get in until 6 p.m.

Plussat: Comfy bed, good facilities, very friendly staff.

Miinukset: Food service was a little slow but the food when it came was lovely. The payment method at checkout was confusing although this wasn’t the fault of The New Inn.

Plussat: Quaint little hotel tucked away in a little village

Miinukset: Just a little bit isolated if you didn’t have a car

Plussat: Comfy bed!

Miinukset: King size room with a balcony... it wasn't really a balcony! Just a small courtyard area with chairs. I emailed in advance about having a vegan breakfast which they said they'd provide but on the morning it seemed that no effort had been put into my dietary requirements.

Plussat: The staff were simply wonderful

Miinukset: We are big folk, a slightly wider bed would have suited us

Plussat: Friendly, helpful staff and a lovely quiet location.

Miinukset: Only observation was that the lighting in the bathroom was too dim

Plussat: Lovely place. Hottest day of the year and there was an upright fan already in our room - nice touch. We had a small problem with the aerial on our tv, we mentioned this on our way out to our evening event and when we arrived back, it was fixed, plus our windows open so our room was lovely and cool and we had a great sleep. Nice breakfast. Parking available on site.

Plussat: Staff were amazing and couldn't do enough for you. Peaceful, lovely location. Beautiful gardens. Breakfast was lovely but extra.

Plussat: Lovely helpful staff.

Miinukset: Stairs and no lift.

Plussat: Breakfast excellent. Service also excellent. Great staff

Miinukset: N/A

Plussat: Thoughtfulness & politeness of staff.

Miinukset: Poor Wi-Fi in room

Plussat: Lovely old house, staff friendly and helpful

Miinukset: Shower cubicle needed some TLC (room 9)

Plussat: Lovely location with great grounds and nicely furnished rooms. Would be a good venue for a wedding.

Miinukset: They appeared to be short-staffed when I was there with one person manning the reception and the restaurant at the same time in the morning. Made things a little chaotic at breakfast.

Plussat: Room average size and set out really nice. Beautiful garden.

Miinukset: Bed very soft, shower head broken. Lots of stairs, not really ideal for disabled. Very far from centre not much near

Plussat: Staff were very polite and helpful. Food was really nice and garden area perfect for an evening drink.

Miinukset: Bar menu a little limited as didn’t change through the week.

Plussat: Good breakfast.

Miinukset: WiFi was problematic.

Plussat: Hyvätasoinen ilmastoitu hotelli. Aivan loistavat sängyt.

Plussat: Other than the parking & the noise from next door the whole stay was perfect. Check in & out was super quick. The staff were super lovely. It's so beautiful inside the lobby. The rooms were spotless. The location of hotel seemed very quiet. Unfortunately cant comment on the food which next time I will be having. I was a bit worried because I wasnt sure if there were lifts in the hotel as I had a normal room as I had this problem before in a different hotel. There is a lift from car park to hotel... and lifts throughout. If you watch the prices carefully you can get some good deals before I booked my stay, I saw a queen room going for £44 & this was on a weekend. I didnt pay much more for mine neither and it was also a queen room. Also if you cant find the room you want just go onto the hilton website, yes the prices are more but still got the flexibility option if you need it aswell. Would definitely stay again if I come back.

Miinukset: I popped out on the night time I was out for half an hour to come back to no parking spaces. I have to park in disabled due to being a wheelchair user they were all took up by none blue badge holders. I couldnt park in a normal space as I need my chair next to my door... but even then there was no normal spaces left at all. So even if you wasnt disabled there was no spaces at all on car park & parking on the street was in impossible also as it was all took up. The kind gentleman showed me where to park which you wouldnt normally park & it literally outside of the doors. I have no idea what would have happened if you couldnt. That's only main issue I had whether I was a chair user or not. There was quite a bit of noise coming from the room next to me it sounded like someone was going to come through the wall, I dont know whether it was because there was a door between our rooms. But the room on the other side couldnt hear a thing from them.

Plussat: Breakfast and breakfast staff excellent. Reception staff and bar staff very helpful.

Miinukset: I ordered fish and chip meal at the bar and it failed to appear within almost an hour! I had to cancel my meal as I have a dietary condition that stops me from eating too late. Bar staff very understanding but I am sure you will appreciate service not really to standard....and restaurant and bar were not busy.

Plussat: Spacious rooms and easy access.

Miinukset: The disabled room had an unsuitable chair for the less abled or elderly, too low and no back support. The second chair while stylish was unstable and difficult to use for practical purposes. The bathroom was well equipped for less abled but the floor was very slippery. There should be a more practical non slip surface. The room was comfortable and spacious but not very well thought as a disabled room.

Plussat: Almost everything. Good facilities, helpful staff, lovely room, great breakfast, extra touches really good.

Miinukset: Corridor music.

Plussat: Fantastic breakfast, fantastic room service and hotel staff including the gym, restaurant, reception, room maids were excellent....friendly, helpful, personable service from all. Breakfast is one of the nicest I've had with a huge selection on top of ordering freshly made omelettes and other breakfast options. Fruit selection and compotes were delicious and you can cut your own fresh bread if you wish which I loved. Rooms were so clean and very comfortable and perfect mattresses, beds, bed sheets, pillows were perfect. View was lovely from the 3rd floor. Highly recommend this hotel.

Miinukset: I did order room service, soup which was supposed to come with focaccia bread which is the main reason i ordered the soup, but instead came with white sliced bread but there was nothing staff could do as they had no facaccia bread. I only wish I has known when ordering as I wouldn't have ordered the soup. I am still absolutely very happy with my stay overall as the rest of the food was fresh and delicious.

Plussat: Clean and smart

Plussat: The fry’s were good so was the chicken wings

Miinukset: The powered mash potatoes and the chicken and leek pie very disappointing. Never did get the condiments

Plussat: Very comfortable stay

Miinukset: Nothing

Plussat: Location

Miinukset: Check in

Plussat: The staff were great and friendly. In the restaurant my wife is particularly blind but Emile was a great help she took the wife to the breakfast and carried her plate and told her what was on the menu

Miinukset: Nothing to dislike

Plussat: Friendly, clean, comfortable bed, pillows and linens.

Miinukset: Closets too small!

Plussat: I liked everything, The look and feel of the bar and how the room was modern and cozy at the same time. The bed was perfect for me. Breakfast was great and all of the staff was nice and helpful. If you are travelling by car this is the place to stay.

Miinukset: Nothing I can think of

Plussat: When I arrived the hotel had suffered a major power outage, I was given the option to book elsewhere if I wanted or I could still stay and the staff would try and do what they could to ensure my stay was comfortable. I decided that after driving for so long I would stay as it was only a slight inconvenience for one night. I have to stay the management and staff were amazing and myself and other guests sat in the bar area in candlelight having great discussions and enjoyed a drink on the house. The staff could not have done any more to make my stay more comfortable, and because of the genuine hospitality, I am looking forward to booking here again. Thanks for a memorable stay!!

Plussat: Breakfast well cooked and good choice. Waiter service at table. Very tasty food in the restaurant - would recommend. Wine list good too. Staff lovely - really helpful and pleasant.

Miinukset: Room wasn't cleaned for two days, however this was addressed by staff on evening shift.

Plussat: The property is really convenient, located on the main A4 road outside Twyford - really handy for Reading, Henley and the surrounding area along the Thames. The staff were really friendly and welcoming and the food in the restaurant was very good. We had the Windsor Suite which was very comfortable and looked great with its old style bed and oak beams. The bathroom was also great with a very good shower and big bath.

Plussat: Location.

Miinukset: Breakfast.

Plussat: Good friendly, helpful team

Plussat: Loved the decor, staff were very friendly and welcoming and loved the bath in the Windsor suite.

Miinukset: The limited vegetarian options on the menu was disappointing

Plussat: We were welcomed and the accommodation was good. The breakfast was also goo and fresh.

Miinukset: We had to wait for the extra put up bed to be made - no duvet - even though we had booked a double with 2 children. It was late at night and the waiting was annoying. The rooms had a smell of what we had been told was the furniture.

Plussat: Bed comfortable. Bathroom very clean.

Miinukset: Lighting very poor.

Plussat: Very friendly staff, lovely decor, great room with very comfy beds, great breakfast, close to M4 which was great as we were travelling across country.

Miinukset: There was a power cut in the area when we arrived, didn't affect our stay whatsoever, staff were extremely apologetic and accommodating.

Plussat: Easy very late check-in. Friendly staff.

Miinukset: Massive queue when checking out.

Plussat: The hotel was easy to get to from the event i attended.

Plussat: Lovely staff, very welcoming.

Plussat: Comfortable and clean

Miinukset: The food wasn’t up to usual standard . Quality not as good .

Plussat: Breakfast was excellent, plenty of choices. Room was excellent clean and tidy.

Miinukset: All good

Plussat: Good parking facilities. Spacious and comfortable room. Very good breakfast and gym facilities

Miinukset: A bit small bathroom.

Plussat: Lovely hotel, friendly and helpful staff, clean and comfortable, convenient for the motorway, easy parking, late bar, nice comfy beds for singles.. overslept in the morning for breakfast but the cappuccino was great! ..lool!

Miinukset: Fantastic hotel - the only thing missing for the holiday inn was the pool.. also local amenities are few at the weekend.

Plussat: Location, cleanliness, facilities

Miinukset: Nothing

Plussat: Security was great. Pool and spa facilities were clean and good. Rooms very nice and clean Would go again

Miinukset: Wasnt aware of deposit taken until arrived at hotel

Plussat: Love the Spa

Miinukset: Needs a Bigger fridge and some water as standard

Plussat: The rooms were comfortable and clean.

Miinukset: We had a reservation for a family room, we had very young children with us and arrived at the hotel late night, we also had an additional two adults, our hotel policy stated that in familiy rooms additonal adults could stay at 35 GBP per person, the hotel staff refused to give us this price and instead they charge us for an another room for a total of 199 GBP, our children were

Plussat: The hotel still had a "new" feeling.

Miinukset: The roads around the hotel were a bit confusing. GPS recommended.

Plussat: Very comfortable room and first-rate pool/gym facilities.

Miinukset: I was surprised to have to pay extra for a cup of hot chocolate when I was already paying 15 pounds for breakfast. Also paying for internet connection is surprising in a hotel like this (it's free at the Pentahotel). Given the location allow plenty of time to drive to/from the centre given the traffic in Reading!

Plussat: i did not like any !

Miinukset: reception, house keeping , room seveses

Plussat: the new environment and the nice bath, shower

Miinukset: door tickets which don't work and are confusing

Plussat: Beautiful room decoration, friendly staff, delicious breakfast and much more... I have to mention that the home made cookies presented in the room were just amazing. We bought another 10 packs of these cookies on our way out and they were all gone in 2 hours!

Miinukset: I was woken up twice by noise in the night. A van stopped outside to unload delivery or something at 4am and made a lot of noise just outside my window. I am a deep sleeper but the noise was so loud that it actually made me jump.

Plussat: Lovely old building full of character Breakfast was wonderful

Miinukset: Shower was cold, kept going g on and off

Plussat: The team were exceptional in looking after my needs - but not OTT. The superior double room was extremely comfortable and the bathroom well provided for. The food was amazing. Thought I’d stay for a coffee after checkout - with a homemade golden syrup cookie... wow!

Miinukset: Nothing

Plussat: The staff were lovely. The bed very comfortable. The breakfast was excellent and all dietary requests catered for.

Miinukset: There wasn't a fridge in the room. The bathroom although lovely was a bit squashed in. Not much room for manoeuvre.

Plussat: Nicely fitted rooms over smart restaurant in thriving riverside village. Comfortable and well thought out room despite compact proportions.

Miinukset: Rather noisy road close to front of property. Seemed a little pricey but this probably reflects the area.

Plussat: Staff friendly and helpful,food excellent accommodation clean and comfortable

Miinukset: No parking, but not their fault. It the location which is beautiful

Plussat: The room was nice.

Miinukset: The service and food was a let down. We arrived at 1:40pm on Sunday in time to watch the wimbledon mens final and struggled to find someone to check in. We asked a waiter who fetched another waiter. Having said that "we would like to check in please" the first response was "sorry check in is not until 2pm". (Cant believe all rooms miraculously are ready simultaneously at 2pm!) To which we replied "that's ok we'll get some lunch then". Shaking his head the waiter said "I'm not sure if that's possible, we are very busy, do you have a reservation?". Bearing in mind that we were residents and the the restaurant was only two thirds full, after about 10 minutes he returned and said that he could accommodate us but there would be a 20min delay until we could order. Finally some 40 minutes later our order was taken and the food was ok but very limited for a vegetarian. It then took another 30 mins for the food to arrive. Very very frustrating and we missed the first hour of the final :( Asked if we wanted to reserve for dinner I checked the menu which was largely the same as lunchtime (sunday roast) so we declined. Good job as we discovered the restaurant doesn't serve after 7pm on Sunday so went down he road for a pizza!! Nice that they focus on fresh food but it really is more a meat lovers place. The butter and bread is homemade but the butter at breakfast tasted off so we had it changed as did another table but it was just the same. It was also covered in salt which did not go well with the marmalade. We did not feel welcome, more of a hindrance really. I would not recommend the restaurant if you are in a hurry (have less that 2 hours!) or do not want meat.

Plussat: Staff were lovely

Miinukset: Noisy plumbing , pump noise in the morning

Plussat: Staff were lovely and friendly. Location was perfect for some lovely Thames walks. Food excellent.

Miinukset: A very minor thing but the restaurant was very quiet midweek yet, we felt rushed through the courses and had to ask the waiter to slow down.

Plussat: Fantastic food and service!

Plussat: Excellent value. Weekend rate was very reasonable.

Plussat: It was a very clean and beautiful place. The staff was friendly.

Miinukset: The location, it is fairly outskirts so it was far from the city centre.

Plussat: I liked the staff they were very friendly , I also liked the pool the restaurant ln the hotel

Miinukset: Just no tea or coffee facilities in the room I like a hot drink in the morning before I get going

Plussat: The rooms were clean and comfortable (and bigger than anticipated). I asked for adjoining rooms with a connecting door and this was no trouble at all. Checking in and out was easy. The gym had plenty of equipment and was easy to use. we stayed for one night prior to going to the Reading Festival on Saturday.

Miinukset: More information about local services would have been helpful

Plussat: Hotel exceeded expectations facilities were great, room was big even though only a standard room. Great location for a walk or into town. Will go again.

Plussat: The room was very large.

Miinukset: I liked everything

Plussat: Very clean and excellent facilities!

Plussat: Bar good. Reception great. Overall look and feel excellent

Miinukset: Pool area a bit dated. Beds a bit hard.

Plussat: Very clean and lovely

Plussat: The Bedroom was big and comfortable with a lot of sitting.

Miinukset: I don't like the spa part. The water in the pool was clean but the sauna was dirty. Especially on the floor and under the siting sorry but you need to clean all the sauna and some decorations and relaxing music around the pool will make your guests more happy. Small things make big difference.

Plussat: We upgraded to stay in one of the cottages which is across from the main hotel in its own grounds and access to the river Thames. It was delightful and cosy with air con. Mini bar and outside table/chairs if you wanted to eat breakfast outside. Talking of Breakfast it was to die for.

Miinukset: We could not fault the stay.

Plussat: Welcoming, helpful staff. Couldn’t have asked for a better front of house service / meet and greet. Beautiful view from my room.

Miinukset: Over priced for the quality of room. Room & bathroom tired, dated, warn out - in much need of a renovation and a good interior designer. A few lights not working in the bathroom, shower terrible - poor pressure and took ages to even warm up. Cooked breakfast tasted metallic - like it was made with cheap ingredients.

Plussat: The location and view

Miinukset: Nothing near walking distance like grocery store coffee’s

Plussat: Location next to the Thames was brilliant and despite being next to a busy road there was no road noise in the cottage.. Supper was deliccccious!

Miinukset: Hot water was a bit unpredicable - guess i was on the end of the pipe.. Bath would have been fine; showering was interesting...!

Plussat: Fire in downstairs bar.

Miinukset: Itchy woollen blankets on beds, breakfast served on trays in rooms but only table was a coffee table so uncomfortable to eat at, plus as all served at once either porridge or toast was going to be cold by the time I ate it. Apparently they don’t serve it in the dining room as they need to get that ready for lunch, though every other hotel in the world seems to manage it. When I raised this on checking out I was told we could’ve asked for breakfast in the bar, but we weren’t made aware of this on check in. Didn’t help that the alarm clock in our room had been left set for 645am after a poor nights sleep - room was too hot from chimney flue but air conditioning very old and noisy. Others in party found their room dirty, musty and full of smells from kitchen so decided not to stay. Tables out on terrace rusty and damaged, some paving stones broken. Not worth the high prices.

Plussat: Excellent

Miinukset: Nothing

Plussat: Staying in the cottages was amazing lovely views and comfortable

Plussat: We had rooms in the cottages which were quaint but spacious. Very quiet and lovely grounds/ views.Breakfast was superb and exactly as ordered the previous evening.

Miinukset: Busy road , rooms dated.

Plussat: River location

Miinukset: All the rusty tables on the terrace Perfect for a short visit to see0

Plussat: Location

Miinukset: Breakfast arrangements unsatisfactory. Expected to pre order the night before for a specific time AND it would then be delivered to bedroom to be eaten at a low table. Some opportunity to request to eat in bar which we chose. Fairly cramped conditions although food content although limited was good quality.

Plussat: Location

Miinukset: Not enough lights on bathroom

Plussat: I like the style of the hotel and rooms

Miinukset: When I got to the room there was a bundle of dirty towels on the floor in the bathroom.

Plussat: Central location and proximity to railway station, modern decor, sense of humour displayed in all notices

Miinukset: All good but bathroom lighting could have been stronger (for applying makeup etc)

Plussat: Bed was comfortable

Miinukset: Room was overlooking main road so lots of noise till 4am ,bathroom door was broken and I got stuck in there my partner had to get the door open for me to get out ,bathroom was dirty and wet

Plussat: Have stayed at map maison hotels for a long time. Excellent value and facilities

Miinukset: Nothing

Plussat: Location

Miinukset: More light on bathroom needed

Miinukset: Problems with our room key being incorrectly issued by the receptionist. When she realised her error I would have expected her to contact us rather than us having to contact her and no apology.

Plussat: Staff fabulous very helpful and friendly. Service great. Very clean rooms. Well stocked bar. Great location for trains to London

Miinukset: Maybe add a little more lighting to the rooms.. I know the Mal has the dark ambience feel but I needed more light. Think the windows need triple glazing as the station and outside noise finishes approx 2am restarts 5am Parking destination needs to be highlighted better on the website as you can’t park and drop off your bags

Plussat: Food very good though would have preferred buffet style.

Plussat: I loved the style and theme of the hotel - Luxury throughtout

Miinukset: It would have been nice to have a later check out and to have water availabe in the room - not part of the mini bar and a few more toiletries& extras such as dressing gown. Paid extra for the Superior Double Room but couldnt really see what I was paying for as we ended up staying in one of the rooms with disability asscess. This meant the room was bigger by deafult because of its purpose

Plussat: I thought the room was up to a high standard, very clean.

Plussat: The room was fantastic. Very nice bathroom too.

Miinukset: The lighting in the brasserie was too low. Even at breakfast it was very dark.

Plussat: I really like the decor of each hotel. The bedrooms are lovely & luxurious. The hotel location is also great for the town centre.

Plussat: professional staffs, design and tone of the hotel is unique.

Miinukset: the whole hotel was quite dark. not enough light even in the room.

Plussat: Great service from staff

Miinukset: Expensive bar

Plussat: Friendly professional and relaxed atmosphere

Miinukset: Breakfast charging top heavy for a colleague who only joined me for coffee. Should have been told he had to pay full buffet rate

Plussat: free internet access, good food and staying in a place where staff take pride in where they work

Miinukset:

Plussat: The staff were very welcoming and friendly. The room was lovely and beautifully comfortable. Very relaxing decor throughout.

Miinukset: The difficulty and time we had getting there and finding the hotel would prevent me from returning. We rang the hotel all morning for directions and parking availability but the phone was not answered. The hotel was very very warm and felt the mini bar facility of having to go down to reception seemed rather tacky. Disappointed if comparing with a stay at any Hotel du Vin.

Plussat: The rooms was excellent as were the facilities in the hotel. The only disappointment was the dinner (see below).

Miinukset: The main courses were not as good as we expected. The starters were terrific, a little large if anything, which led us to believe that the main course would be similar. Very disappointed with the main course. My partner expected more than one small potato.

Plussat: Staff were excellent. TV did not work and the light in the room was no existant.the staff went and got me another table lamp which helped!

Miinukset: The lighting and the tv were non existant and the floor of the room nor very clean.

Plussat: Staff were great a lovely place

Miinukset: Nothing, it was all good

Plussat: Great dining and breakfast with quality local ingredients and a noticeable attention to detail. Thoroughly recommended.

Plussat: Nice room. Comfortable bed. No road noise.

Miinukset: Shambolic service.

Plussat: Very well appointed room

Plussat: breakfast was good

Miinukset: asked for bedrooms on ground floor but none on ground floor and one was at the top of the building

Plussat: Comfy bed

Miinukset: When we first arrived we were booked into a tiny room with some big stains on the carpet. We were at a wedding nearby and when we arrived back, the lights in the room weren't working. We were then given a much more spacious and well appointed room (bridal room ?)with a very grand 4 post bed. Oddly though, the shower had no privacy!!! I know my husband and I have been married some time, but some things we still like to keep private! All very odd ! The staff were lovely though and very efficient.

Plussat: Wonderful nights stay - bed and pillows great.

Plussat: Nice food and cozy bar area, where we could relax after being out all day. Staff very friendly and helpful. Clean and, importantly for us, dog friendly. Breakfast plentiful and very good. Secure, free parking.

Miinukset: Nothing at all, of any note.

Plussat: Never stayed in such a dirty room. Stains on the carpet. Dirty bathroom it was like a dingy bedsit