Reading hotellia

Plussat: Beautiful hotel in a great location. Staff were very friendly and helpful and the room in the main part of the hotel was sumptuous.

Miinukset: Breakfast was a little average compared to the rest of the hotel. Unfortunately the robe in the bathroom had a lighter in the pocket which made me think it probably hadn't been changed between people. TV had a very poor signal and limited channels.

Plussat: Lovely sized room and very quiet, pleasant staff and nice bathroom, good provision of tea, bathrobes, slippers and a well stocked mini bar :) nice undefloor heating in the bathroom.

Miinukset: No make up mirror in the bathroom, mirrors were not lit enough or too far back with shelves in the way. One of the cups was cracked. The small bedside reading light nearest the window didnt work. Didnt know the passcode for the telly.

Miinukset: Room described as a junior suite but only had a bed and a chair!

Plussat: Luxurious feel to rooms. Felt more personal decor than standard chains. Great location.

Miinukset: Had to have 2 rooms as there was 3 of us-definitely could have loads of room for extra bed. However, the rooms were upgraded and the price for both, considering what we had was excellent. In fact well below what I might have expected for one of the rooms ( which was upgraded and had a 4 poster bed!).

Plussat: Very nice hotel in close proximity to Reading Centre and the nightlife.

Miinukset: The room was very nice but not a junior suite as described. It was a nice room (403) accessed from the rear car park by lift. There was no seating area in the room which I expected from a “Junior Suite”.

Plussat: The staff were very attentive and polite.

Miinukset: The loud music from a nearby venue that went on past 2am.

Plussat: Super-friendly and helpful staff.

Miinukset: The kettle had a very short lead and couldn't be used where it was positioned.

Plussat: Room clean, comfortable and modern

Miinukset: Nothing at this price

Plussat: Perfect location for visiting Reading for all its amenities and a short walk from the station. Very quick to check in and very helpful staff.

Plussat: Best beds in town!

Plussat: The bed was very comfortable. Breakfast was excellent and all staff were friendly.

Plussat: Great location for town centre, very clean and lots of hot water.

Miinukset: Furniture and fittings starting to show signs of wear.

Plussat: Very good breakfast. very comfortable bed.

Miinukset: Very noisy road outside and bright motorway lighting didn't aid sleep. Air conditioning lowest temperature 24 degrees!!! Unfortunately I like a cool bedroom. Low lighting everywhere.

Miinukset: Siitä ettei aamiainen kuulunut hintaan, erikseen ostettuna kallis / henkilö

Plussat: Staff were very nice

Miinukset: Not sure if it's common but breakfast was expensive and for the price of a room breakfast should be included. Should also invest in better non feathered pillows. Pool table also had a big tear in it and was unusable.

Plussat: Good price, practical hotel

Miinukset: Very basic rooms, it took forever to check in and when reception was called from the room several times no answer

Miinukset: Yleiset tilat ovat jo kuluneet ja käytävien matot likaiset, hissit huoltamatta ja ovien mekanismit vaaralliset. Ilmanvaihto heikkoa ja tunkkaisen oloista

Plussat: All. Location. Ambience

Plussat: The bed was so comfortable, never slept better!!

Miinukset: Thought it was a bit grubby and needing a deep clean. Our room had blood stained carpet into the bathroom, obviously had attempted to clean it.

Plussat: Great location and staff very friendly and helpful. moving us to a quieter room was very smooth and prompt.

Miinukset: Our room had an adjoining door to the next so we could hear them as the door was thin. When we called reception they moved us. For some reason 2 payments appeared for the stay, although one was eventually dropped. No real reason was given.

Plussat: Not a lot

Miinukset: Shabby and full of pool players

Plussat: I love this hotel. Third stay of the year and each time it has been perfection.

Plussat: Kuntosali oli yllättävän hyvä. Aamupala oli hyvä.

Plussat: Everything except the ODD bed pillows! Also house keeping tend to be forgetful about items,but this seems a trend these days,probably need more staff.

Miinukset: The yobs that roam the streets in the early hours—on the 10th floor sounds travel upwards.

Plussat: The staff were excellent. Extremely friendly. The hotel smelled beautiful and was extremely clean. The bedrooms were of an acceptable standard. They fit a lot neatly in a small space. We really enjoyed using the gym, swimming pool and sauna.

Miinukset: The room could have done with some little things, such as a toilet brush, some bigger towels, and working air con because it was absolutely boiling in there all night.

Plussat: Convenient location for work

Miinukset: Very noisy at night on weekends and the rooms are too warm. You have to keep the windows open or room is too hot. Breakfast is dry and tasteless and overpriced

Plussat: Aamupala hyvä, sängyissä hyvä nukkua. Jääkaappi. Näkymä ok. Sijainti hyvä.

Miinukset: Kokolattiamatto ei kiva. Samoin parisängyn yhteispeite. Onat peitot jokaiselle, please.

Plussat: Good location, very convenient.

Miinukset: Rate too high and unreasonable during certain period such as Reading U graduation ceremony.

Plussat: Basic but good facilities

Miinukset: Very impersonal service

Plussat: Stayed at hotel before good location comfortable rooms good temperature control in rooms and nice swimming pool and steam room. Enjoyed self service breakfast good selection of food. Friendly staff

Miinukset: No real problems with hotel perhaps a little more character in room and hotel.

Plussat: Lenora and the front desk staff were terrific, super helpful and charming

Miinukset: Showers are only 2’x2’ which is quite small for my large American body. HVAC could be improved. Lots of noise some nights from the young people after the local clubs close.

Plussat: Good location

Plussat: Location Breakfast

Miinukset: I reserved a parking space upon booking. We Arrived late (I had phoned in morning to advise of late arrival) to find my parking space had been taken by another guest. Staff would not do anything about it. Had to park in nearby NCP. Staff advised this was not their fault, it was the other guests fault for parking in my space... no, that is poor management of car park!!!! If you are going to charge a premium rate for room and £18 a night for parking this issue needs to be dealt with correctly, they should have a car park attendant. We had requested for one of our rooms to be made up with a sofa bed, this did not happen and led to us making the bed at 2am after requesting a duvet from reception. Our other room was a disabled room (not required) which meant our bathroom facilities were poor (no stand alone shower). We stayed for 2 nights and did not have our room cleaned after the first night, not even our beds were made. This is definitely not 4 star hotel service. The staff are getting really simple things wrong and not handling them correctly. Not good value for money. Overall a poor experience.

Miinukset: More electrical outlets for charging stuff would be nice