Reading hotellit lähellä Museum and Town Hall

Plussat: Staff very friendly and attentive. Hotel is secured

Plussat: The staff were very professional and attentive and kind enough to let us leave our car for the day when we travelled in to London. Breakfast was excellent. Very convenient for trips to London, bus stop is just outside for a short trip to Reading station and a fast train gets you there in under 30mins. We stayed in a ground floor room which was hot at night but it had been a very warm day and a fan was provided.

Plussat: Beautiful and stylish hotel, very nice and polite staff, good breakfast. It was one of the nicest accommodations I have ever experienced. There is also an amazing garden.

Plussat: A very comfortable hotel, well furnished and fitted out with helpful staff.

Miinukset: Breakfast.

Plussat: Location is great for the Dunedin Hospital and the town centre, Staff are very friendly and helpful. Beds very comfortable.

Miinukset: Nothing

Plussat: Friendly welcome, great breakfast, clean and comfortable

Miinukset: Nothing

Plussat: Room was spacious and comfortable Staff were polite Room was very clean Building was lovely No noise from other guests Easy check-in/checkout process

Miinukset: Breakfast not served until 8am so we missed out/weren't able to breakfast since we needed to set up early. Substantial amounts of road noise all night meant sleep was a bit fitful (our room was at the front, first floor)

Plussat: Polite and attentive staff, comfortable quiet room, easy to find with plenty of parking. English breakfast was best I've had at a hotel for a long time. Definitely be booking again next time I'm in Reading.

Miinukset: N/A

Plussat: Furniture,setting, room, and the lovely garden

Miinukset: Nothing really

Plussat: Bed was comfy

Miinukset: Bathroom wasn’t clean Corridors weren’t clean Usb sockets didn’t work An alarm went off from 6am near the kitchen They weren’t very helpful about check-in

Plussat: The decor and comfort of room and the bath

Plussat: Excellent location as was close to train station. To be in London (Paddington) and being in your hotel room within 30 mins, is very convienient.

Miinukset: I stayed in a suite (Rocket) but the stairway leading to the bathroom on a higher floor was very noisy. So noisy that each time I went to use the toilet during the night, it woke-up my partner.

Plussat: The rooms were great the beds were comfy and it was very clean

Plussat: Great location in the centre of Reading. Breakfast was very good, but having booked a room with breakfast and happily paid the extra to upgrade the room and add breakfast, I object to staff pointedly telling me that I have elected to have a "continental breakfast" when that was neither a choice or an option. To be fair the so-called continental breakfast was a quite good buffet breakfast, but it soured the experience because it suggests that the customer has picked the cheap or budget option, and everything, I am talking menu and staff here, was geared to getting me spend more money.

Miinukset: Our first room was very nice to look at, but it was like walking into a sauna. The air-conditioning was not sufficient to cool the room when the sun was beating on the glass front. This was clearly a known problem because there was a room key permanently inserted in the "key card slot". We made reception aware, they handled it professionally but asked us to wait in the room while they sorted it out. 25 minutes later and nobody had arrived. Did I mention that it was like a sauna? Well we headed back to reception, a staff member arrived shortly afterwards and took us to an accessible room on the lower ground floor. This was at least cool, but the bathroom walls and floor were in need of an industrial clean. I could not tell if it had just been decorated or was about to be decorated. The quirky messaging around the hotel, "Do Not Disturb/Clean my Room" became "Hop it/Mop It", so turn of the century.

Plussat: Hotel itself was very nice with friendly staff and in a good location

Miinukset: Property was booked as listed with parking available but this was not the case. Pre arranged with reception for parking and was informed someone would contact me but this never happened resulting in parking far away at a cost and getting taxi but no offer to compensate my addition charges.

Plussat: Location

Miinukset: Tv wasn’t working at all Air conditioning didn’t work at all

Plussat: Everything was lovely friendly staff and very sweet.

Miinukset: The bed was really hard, I'm light and slept on top of the quilt which cushioned me a bit so not an issue but someone else may not like the bed so hard

Plussat: Love the Malmaison hotel chain. its modern and vibrant.

Miinukset: a tad dark in the bathroom mood lighting a bit too dark......

Plussat: Everything

Miinukset: Nothing

Plussat: I loved the style and theme of the hotel - Luxury throughtout

Miinukset: It would have been nice to have a later check out and to have water availabe in the room - not part of the mini bar and a few more toiletries& extras such as dressing gown. Paid extra for the Superior Double Room but couldnt really see what I was paying for as we ended up staying in one of the rooms with disability asscess. This meant the room was bigger by deafult because of its purpose

Plussat: I thought the room was up to a high standard, very clean.

Plussat: The room was fantastic. Very nice bathroom too.

Miinukset: The lighting in the brasserie was too low. Even at breakfast it was very dark.

Plussat: I really like the decor of each hotel. The bedrooms are lovely & luxurious. The hotel location is also great for the town centre.

Plussat: professional staffs, design and tone of the hotel is unique.

Miinukset: the whole hotel was quite dark. not enough light even in the room.

Plussat: Great service from staff

Miinukset: Expensive bar

Plussat: Friendly professional and relaxed atmosphere

Miinukset: Breakfast charging top heavy for a colleague who only joined me for coffee. Should have been told he had to pay full buffet rate

Plussat: free internet access, good food and staying in a place where staff take pride in where they work

Plussat: The staff were very welcoming and friendly. The room was lovely and beautifully comfortable. Very relaxing decor throughout.

Miinukset: The difficulty and time we had getting there and finding the hotel would prevent me from returning. We rang the hotel all morning for directions and parking availability but the phone was not answered. The hotel was very very warm and felt the mini bar facility of having to go down to reception seemed rather tacky. Disappointed if comparing with a stay at any Hotel du Vin.

Plussat: The rooms was excellent as were the facilities in the hotel. The only disappointment was the dinner (see below).

Miinukset: The main courses were not as good as we expected. The starters were terrific, a little large if anything, which led us to believe that the main course would be similar. Very disappointed with the main course. My partner expected more than one small potato.

Plussat: The bedroom and bed we’re homely and comfortable.

Miinukset: I did feel the price was a little expensive but I was late booking

Plussat: Great breakfast!

Miinukset: Stained sheets. Rushed information about key cards at check in. Far too modern decor. Loud music at breakfast.

Plussat: Comfy bed.

Miinukset: Bathroom could have been cleaner. The previous guests skin cells and pubic hair was waiting for me. Lack of parking was an issue. Slow check in - they couldn't find my booking quickly as it wasn't booked directly with them.

Plussat: Receptionists Ac Cleaning.

Miinukset: Breakfast did not suit my preferences.

Plussat: Perfect budget town centre hotel. Just stayed one night and was only somewhere to crash after night out so was perfect for this. Staff very friendly , welcoming and tolerable as some of our party were bit loud...apologies for that

Miinukset: Shower room is cubicle style and size so bit of a squeeze.

Plussat: Room clean, comfortable and modern

Miinukset: Nothing at this price

Plussat: Didn’t liked at all. Didn’t meet our expectation

Miinukset: Facilities wise it’s was zero

Plussat: Perfect location for the station. Really close to places to eat and drink. A really good, central Reading location.

Miinukset: I don't have anything to complain about.

Plussat: Centrally Located

Miinukset: minor point I would prefer access to an iron rather than having to go to an ironing room on another floor.

Plussat: Best beds in town!

Plussat: The room was more grand than I expected for the price, plus the workers there were so polite and friendly

Miinukset: Room could have been even Cheaper

Plussat: A very warm, tidy ,clean hotel in a great location. Very polite and helpful staff,all basic facilities for a christmas shopping trip. I have enjoyed my stay very much.

Miinukset: everything was excellent!

Miinukset: Hairdryer needed in the room

Plussat: Clean, modern furnishings, great shiwer

Miinukset: Soundproffing not great

Plussat: quiet, clean and comfortable

Miinukset: car parking very expensive at £13 for an overnight stay in a rather rundown area at the rear of the hotel - this extra payment doesnt make the room seem such good value.

Plussat: Close to the train station for ease of arrival/departure

Miinukset: the carpet in the room was a little bit tired and only one tea bag was provided but several sachets of coffee and i prefer tea and would have been nice to include a small biscuit or two

Plussat: My stay was as I was expecting

Miinukset: Arrived at the hotel to find that my room had been cancelled. They were able to sort the room out but it did take a long time

Plussat: Great shower

Miinukset: No complaints

Plussat: Clean and tidy. Reasonable room with modern bathroom suite. Comfortable beds.

Miinukset: Poor attitude of staff. Only want to do minimal for you. Poor decor in room. Noisy location

Plussat: Very clean and very keenly priced for a city centre hotel. Good location near to shops, restaurants and bars.

Miinukset: Car parking expensive (ncp car park one street away).

Plussat: Perfect

Plussat: Asked for a twin got a double. The staff staff were quick to sort this.

Miinukset: Got woke up at 3am by water pouring from the roof outside the window. I was told I should have called reception at 3am to report it. It should have been sorted it the first place. Not a cheap place to stay!!

Plussat: all meals very good as was the staff

Miinukset: people smoking outside near to the dinning room doors as the smoke blew into the room

Plussat: Quality of room furniture and sparkling bathroom

Miinukset: Noise levels from riverboat nearby

Plussat: hotel is in a lovely location on the banks of the River Thames. We were upgraded to an exec room free of charge which was comfortable. Excellent breakfast.

Miinukset: the bedroom and bathroom décor was a little "tired" and could do with some refurbishment. The evening meal that we had at the hotel didn't really meet the standard that we had expected from this hotel.

Miinukset: Room was not so clean. Found water marks on the taps, found hairs on the bed (not ours), found a couple of spiders around the room. Sunday evening around 8 pm we returned to our room, realised there was a wedding going on where the music was being heard ridiculously loud in our room - that did however end at 9 pm. We were then woken up at 7 am Monday morning by a really loud engine/motor noise. As we were by a river I expected it to be a boat. The noise continued for a while and got louder so I got up to look outside the window only to realise it was a leaf blower - employed by the hotel! The leaf blower was literally working outside our window and many other room windows between 7 - 8 am - very inconsiderate... Upon checkout the receptionist asked if we had a nice stay to which I responded 'not really' she nodded, smiled, said nothing and walked off. I did not want to make a scene and figured I would email with a complaint - to which the Crowne Plaza have offered me a complimentary dinner as an apology.

Plussat: Lovely location overlooking the River Thames. Easy walk into Reading town centre. It suited our needs.

Miinukset: It needs an update. The bedroom and bathroom look a bit tired. The carpet in the corridors looked a bit grubby.

Plussat: The location was superb, right on the Thames. The staff were friendly and the spa and swimming pool was brilliant. Room was very comfortable and the breakfast was great. The walks along the Thames are also lovely

Miinukset: Drinks at the bar were very expensive, ten pound for a large glass of white wine is a bit much

Plussat: Great hotel, breakfast a bit pricey (we didn’t pre-book then changed our mind) but it was v good.

Plussat: Very nice location right on the Thames. You can use the terrace outside. A very relaxing start to the day - coffee on the terrace overlooking the river. The rooms are cleaned up on a regular basis.

Miinukset: The shower was the biggest disappointment. The temperature of the water changes during the bath. It's a bit stressful.

Plussat: Breakfast is fine.

Plussat: The owners of the guest house were very friendly, the room was clean and the location was good.

Plussat: Very clean, good parking.

Plussat: It was very clean and the location was ideal for walking into the centre of Reading

Miinukset: I didn't get up for breakfast, because there was a very narrow window of time (8-9am) and I think that is too early at a weekend (should be until 10am, especially on a Sunday). The kettle switch didn't work (so I had to hold it down to boil the kettle), and the walls were very thin so I was kept awake until 12.30am by two women talking loudly non-stop in the room next to mine

Plussat: It was so hot during our stay and we have to ask for an extra fan... the ceiling is too low and we keep on banging our head , quite unsafe on the room we have stayed, the accommodation is clean.

Miinukset: The room

Plussat: Very central location, friendly and helpful staff, comfortable room.

Plussat: Very helpful manager and excellent location. Also the private car park was a bonusl

Miinukset: The early breakfast ie 0800-0900 much too early for us especially at the weekend. The double bed was not comfortable - I felt I was in danger of rolling off the side!

Plussat: Clean and modern

Miinukset: broken shower head. This can be seen ech time the shower is cleaned and should not happen!

Plussat: Lovely staff and very accommodating! It's a big 10 from us and bonus for comfortable/soft bed and sheets! Will stay again back in town!

Plussat: Lovely breakfast

Plussat: Supermarket, banking services, bus service to town and general cleanliness and ambience.

Miinukset: Was mostly cashless.

Plussat: Comfort and cleanliness

Miinukset: We were not sure whether breakfast was included or not, and whether the on-campus facilities were open or not. The website and emails we received were ambiguous on this matter.

Plussat: Breakfast was excellent value. Member of staff was very helpful and the there was a good variety of food.

Miinukset: Nothing

Plussat: Rooms were well set out and clean. No staff on reception so self service through university security. But all managed well.

Plussat: Good location for alumni get together.

Miinukset: Small and basic.

Plussat: Nothing to add here

Miinukset: Misleading information for out of hours check-in. Parking permit was found on the floor bedind the view field. Mattress was super soft and needs changing.

Plussat: It was clean

Miinukset: The staff were appalling

Plussat: Breakfast good. Great location. Stayed there before.

Plussat: Definition of cheap and cheerful. Old fashioned rooms but cleanliness was very good.

Miinukset: Stayed on second floor and didn't have a window, only a skylight very high up that couldn't be opened. Made the room slightly claustrophobic. Only other complaint was the temperature! It was summer but by no means a heatwave but the room was boiling. There was a large fan in the room which was great, but it was difficult to sleep with its noise.