Reading hotellit lähellä Museum and Town Hall

Plussat: Staff very friendly, 24h reception, bed extremely comfy, insane value for money, very nice location and decor

Miinukset: We did have a room in a separate building. However, it was right outside so no issue. Would like some bubble bath. Very small issues, nothing really bad to say.

Miinukset: The property will direct you to their own carpark which is round the back, what they won’t tell you is that by driving the way they tell you, at certain times will incur a charge from the council costing you £30. Not even offering to pay half for the inconvenience. Nothing at all. I would’ve thought more from such a prestige hotel and I wouldn’t give them my money again.

Plussat: Friendly, comfortable. Excellent food. Well located for town center and station

Miinukset: Room located in annex building. Noisy waterworks from other rooms early in morning expensive gin and tonic from minibar particularly as no ice or lemon

Plussat: Luxury decor

Miinukset: British plumbing - nothing worked well Room temperature is unhealthily high and could not be changed. Plumbing sounds all night

Plussat: Nice location and lovely building

Miinukset: Wanted spa treatments but told during the week they only had 1 therapist so was unable to use the spa and had to go elsewhere for the treatments. Ordered a couple of glasses of wine from the bar and when the bill came we were charged a service charge? Unusual for a bar, this should be saved for restaurants as the bar tender would normally do this as his job!! And we were hotel guests!! The room was lovely but in a separate building. Second day no towels were left for us and had to ask for them. Not a great experience for what we thought was a top hotel.

Plussat: Excellent. I have gluten and wheat intolerances which was not a problem

Plussat: Cocktails in Cerise, dinner at Forbury restaurant, enjoy the great rooms.

Plussat: The hotel staff were very helpful and friendly, the room was quite spacious and luxurious.

Miinukset: Heating was not working however we were given a mobile heating and also it would be helpful to inform or label how to gt hot water in the bathroom

Plussat: Our stay at The Forbury was magical, a wonderful hotel, wonderful staff, beautiful rooms, I couldn't have wished for anything more!

Plussat: Friendly, helpful staff. Room design and useful features, particularly liked the CD/Video setup. Excellent breakfast.

Miinukset: View from the room was uninspiring.

Plussat: The hotel looks great, the suite looked fantastic! The design worked for us, it creates a relaxing, luxuriant feel. Dinner and breakfast at Cerise was wonderful, the staff in the restaurant superb! Even the music that came on automatically when you opened the door was excellent, I discovered a new sound to listen to.

Miinukset: The suite with the copper bath in front of the fireplace is incredibly draughty. My wife thought the windows had been left open. In addition to that the fireplace was out of order and the staff didn't think it pertinent to tell us beforehand. A bit chilly for a bath really.

Plussat: The friendliness of the staff was second to none as was the cocktail bar and restaurant.

Miinukset: Unfortunately the fire in our room was not working which would have added to the already romantic atmosphere.

Plussat: Peace and privacy

Miinukset: No inhouse movie'S. Just a few selected D.V.D.s

Plussat: -Very friendly team of Spanish girls who did everything to make my stay very agreeable. -Amazing breakfast with a very much appreciated French touch! Fresh bread, le Creuset pans, scrumptious pastries to name a few... -Personal touch: written note with my name on it with a magazine :-) -Great modern decor, free flavoured water on arrival, bar, PCs, etc. -Amazing air conditioning you can regulate

Miinukset: -The lift is not great because you have to use your key card and it does not always work first time.

Plussat: Location is perfect. Near the train station and city center. Staff was really nice and very helpful, they even asked me which floor I would prefer. Hotel is clean, nice and very comfy.

Plussat: Great location, really close to the station and not too far from the Oracle. I always stay here when i am home visiting the family. Excellent value for money, it's perfect as a place to crash but never going to be a romantic spa break. Rooms are comfortable and function well - good views from the upper floors. I am from Reading so I would be a little Bias.

Miinukset: No main light in the room so it's constantly in a state of mood lighting. Bathroom is somewhat compact too but still big enough to function.

Plussat: Room clean, comfortable and modern

Miinukset: Nothing at this price

Plussat: Sain pyytämäni rauhallisen huoneen. Sijainti erinomainen aseman ja kävelykadun lähellä.

Plussat: Best beds in town!

Plussat: A very warm, tidy ,clean hotel in a great location. Very polite and helpful staff,all basic facilities for a christmas shopping trip. I have enjoyed my stay very much.

Miinukset: everything was excellent!

Miinukset: Hairdryer needed in the room

Plussat: Clean, modern furnishings, great shiwer

Miinukset: Soundproffing not great

Plussat: quiet, clean and comfortable

Miinukset: car parking very expensive at £13 for an overnight stay in a rather rundown area at the rear of the hotel - this extra payment doesnt make the room seem such good value.

Plussat: Close to the train station for ease of arrival/departure

Miinukset: the carpet in the room was a little bit tired and only one tea bag was provided but several sachets of coffee and i prefer tea and would have been nice to include a small biscuit or two

Plussat: My stay was as I was expecting

Miinukset: Arrived at the hotel to find that my room had been cancelled. They were able to sort the room out but it did take a long time

Plussat: Great shower

Miinukset: No complaints

Plussat: Clean and tidy. Reasonable room with modern bathroom suite. Comfortable beds.

Miinukset: Poor attitude of staff. Only want to do minimal for you. Poor decor in room. Noisy location

Plussat: Very clean and very keenly priced for a city centre hotel. Good location near to shops, restaurants and bars.

Miinukset: Car parking expensive (ncp car park one street away).

Plussat: Spa and pool

Plussat: Beds, pillow spray and politeness of welcome desk

Miinukset: Mould in bathroom & price of room service

Plussat: Ambience; helpful staff

Miinukset: It was hard to work the heating in the room

Miinukset: We went for a relax and chose somewhere with spa facilities but the Jacuzzi was out of action the whole wkend.

Plussat: The hotel is in a great location,the staff are helpful and very pleasant,the food was good and the pool and gym excellent.

Miinukset: nothing

Plussat: Location to city centre

Miinukset: Due to the virus we was made to eat in our room, I’ve never eaten in the bedroom Anne found it very disgusting. Left a day early

Plussat: The property was lovely, and restaurant staff were lovely friendly and professional

Miinukset: The reception staff were incompetent and misleading which lead to my bank account going into unauthorised overdraft. Our party was quite large and we wanted to pay cash individually at the end of our stay. We were told that if we pay cash, the money holding on the debit card would be released back into my bank account the following day. It was not, and I ended up going overdrawn because the funds wasn't available, despite Crowne Plaza staff reassuring me that the money would be returned to my account the next working day.

Plussat: very comfortable hotel very relaxing

Miinukset: none

Plussat: Having spent time here on previously occasions we new the standard and were pleased to say that they are as good as we expected. The reception staff are very welcoming and this time we had the time to stay for b'fast which was again a stress free experience.

Miinukset: I do think that the b'fast at the full value is overpriced and that the offer price would be more in enticing if it was the norm rather than offer

Plussat: The breakfast was great, and the spa

Miinukset: Well the air conditioning in the room i think was bad, we asked several times for the staff to come and look at it they came once but they didnt come back again, The room wasnt cleaned on time, asked them twice to clean but no one came.

Plussat: Was within walking distance to most places, not having to get cabs all the time.

Plussat: The hotel is on the bank ot the river Thames with great swans. I liked it very much

Miinukset: It was a little queue on breakfast. And there was only pork from meet (I don't eat it and haven't any choice)

Plussat: Tthe setting right on the Thames. I liked the idea of it not been easy to get to the rooms without a valid key card and made the hotel feel secure especially if you are a lone traveller.

Plussat: Plenty of room to relax, Had a geat evening, with very good meal which we all enjoyed, plenty to chose from, the staff in the restaurant & bar were very helpful excellent, In all a very good stay. would come again

Miinukset: Was realey looking forward to the gym and swimming,but they were both closed, both disapointed about it

Plussat: The hotel was CLASSY with a capital C, great design, layout 7 level of clenliness. Have travelled the world a great deal & this would rate as in my top five!

Plussat: Modern well kept hotel and staff very attentive

Miinukset: The price was a bit excessive considering the size of room

Plussat: The Sevice offered by reception staff and helpfullness was excellent

Plussat: Small but good value en-suite single room, good breakfast. Decent pub with micro-brewery downstairs. 10 mi9n walk to station.

Plussat: Nothing

Miinukset: The non refundable payment that was made well before COVIDSafe 19 and that booking.com said they would try to negotiate a refund and didn’t get back to me just like the request to the hotel wasn’t replied too

Plussat: Good room, quiet and great location, pub seemed nice

Miinukset: Cleanliness, shower was cold and rain painfully hard but was glad it at least worked -it looked ancient

Plussat: Nice style of rooms and the location. Easy hotel and nice room

Miinukset: floor was not clean at all, need some more cleaning in general

Plussat: Room was OK for the price. Bar, restaurant and staff were good. Breakfast was great.

Miinukset: Room was cold and heating could not be turned on. Visible damp in places and a musty smell.

Plussat: Breakfast options

Miinukset: A radio was on all night, for two nights running. When I complained about the noise after the first night, nothing was done. Nightmare.

Plussat: Very good and delicious breakfast, great location and very nice staff.

Plussat: Old world atmosphere

Miinukset: No sence of occasion about the room or room corridors

Plussat: Huge room, and a four-poster! very unexpected for the price. Breakfast was very good, and the team was efficient and worked hard. The bed was very comfortable, quiet and warm.

Miinukset: there were a couple of light / fan switches that need to be repaired - the bathroom towel heater did not work. There seemed to be no guest lift - not a problem for me, but for elderly patrons, that would be an issue

Plussat: English breakfast

Miinukset: My child found a cream(for intim) under the bed from the previous guests.

Plussat: lovely people looked after me at breakfast

Plussat: The choice at breakfast was good and service fairly. The location was good for my purpose and near to the Oracle and Riverside for shopping and restaurants.

Miinukset: Room as a bit grubby. Quite a bit of noise throughout the night from within the hotel. Sound proofing in rooms was very poor and I could here other guests in neighbouring rooms.

Plussat: Relaxed pub/hotel feeling, space of the room.

Miinukset: Noise from the corridor because no threshold under the door. No glasses in room to aid in washing one's teeth.

Plussat: Breakfast was above average

Miinukset: Our original room had not been properly cleaned. Bed and towels had not been changed and there was a pair of dirty wellington boots in the room. However, the problem was dealt with swiftly and professionally by the staff on duty and we were upgraded to a superior room. .

Plussat: The breakfasts!!

Plussat: I liked staff and location and the fact that a nicxe pub actually is part of the hotel.

Miinukset: The room I had was quite hot, did not have a telephone and I heard a little too much of my neighbour's activities.

Plussat: Nearness to attractions; inclusion of breakfast

Miinukset: There was no phone at the room; reception desk at the bar; TV table was so short (cannot be viewed while in bed)

Plussat: Good sized room Very comfortable, clean beds Helpful, cheerful staff. Excellent location

Miinukset: TV very hit and miss, flickering. No air con.

Plussat: The excellent customer service throughout my stay and made it comfortable for me and the person I was staying with even through this difficult situation we are going through

Plussat: The car park.

Miinukset: I was expecting Best Western standards, far from it. In the midst of all the corona virus, the room was not suitable by any stretch of the imagination. Carpet in the bathroom, pull string for the bathroom light and bed light, both filthy. Spent the first hour cleaning with anti bacterial wipes. Just not good enough.

Miinukset: Found the bedding to be dirty. Slept on top of the bed.

Plussat: It's just a place to stay while you are travelling. The building is kind of old. But, nothing bad. Nothing fancy.

Plussat: Comfortable beds. Very good value for money. Fairly central to where we needed to go for wedding venue.

Miinukset: Quite a lot of slamming of doors, but on the whole no problems

Plussat: Good parking facilities, friendly staff, near to shops/restaurants

Miinukset: No - all satisfactory

Plussat: Large comfortable room

Plussat: There was nothing to like. On arrival, there was total chaos at reception for some considerable time, mainly due to double bookings and rooms not being ready. The receptionist who was on at approx 1800 was absolutely fantastic under the circumstances

Miinukset: Room was poor, facilities poor, hotel very dowdy. The hotel was purely chosen for its location and I will not be staying there again.It was very expensive for the offer provided.

Miinukset: In fact the hotel was disappointing expectations, I have changed my room twice, first room the problem was the emergency door of hotel was inside my room and it was broken, second room the problem was heaters, doesn't worke.

Plussat: The staff at the Comfort Inn were all very good, room was an ok size and clean

Plussat: bed good, shower good

Miinukset: room like a bedsit

Plussat: Room was comfortable and of a reasonable size. Decor clean and tidy; staff friendly and polite.

Miinukset: T.V was a little bit dodgey, colour kept going from time to time. not made aware of room suppliment.

Plussat: good sized rooms, clean, and the windows opened!!

Miinukset: Wireless was very flaky, and they put me in a room without it at firts, even though I asked specifically.

Plussat: Free Internet access in lounge/bar area Easy parking

Plussat: Roads closed so very confusing on where to Park however no other issues

Miinukset: Very warm welcome

Plussat: Very well priced. You get what you pay for. I paid £49 for one night stay and that was breakfast included (although we didn’t stay for) Rooms were of average standard, not complaints from me though. Bed was decent and all clean linen. Probably could have done with a few more pillows each.

Miinukset: Inside one cushion was a nappy bag with dirty tissue inside (it had clearly been there for a long while) - The cushion was stained and a bit lumpy, which then lead us to see what’s inside.

Plussat: Clean and comfortable beds and decent size room

Miinukset: We were satisfied with everything could have done with a lift

Plussat: I have stayed here several times before and keep coming back. The staff are extremely polite and helpful and the rooms are always spotless.

Miinukset: The TV didn’t work (rm 112)

Plussat: The staff especially Elina were great.

Miinukset: No kettle in the room though and bathroom smelt of smoke.

Plussat: The Continental breakfast was great quality But I also ordered a full English breakfast as an extra for £6.50 it was great quality and we'll worth buying it

Miinukset: TV in bedroom only had very limited freebies channels

Plussat: Location

Miinukset: Size of room, views from room, poor breakfast, not value for money at all