Reading hotellit lähellä Central Library

Plussat: Very friendly and helpful reception. we were only staying one night and indicated that we were going to the local pub for an evening meal at which point the young man on reception provided us with a discount voucher for our meal. both myself and my companion were very pleased with the clean and comfort of the hotel. I will certainly return here when next in Reading.

Plussat: Friendly and professional staff. Good breakfast. Very clean.

Miinukset: All good.

Plussat: Everything.

Plussat: The room was excellently furnished, with a lovely bathroom and toiletries. The WiFi was quick and free. The bar is a great place to relax, listen to music and enjoy a large selection of drinks.

Miinukset: Main restaurant closed a bit early and it could be a little noisy as it's so close to the station.

Plussat: Location good, staff helpful

Miinukset: Very dark, hard to read menu in the evening and even at breakfast but worse in bedroom, even with all lamps on could not see clearly when needed. We stayed two nights, had to ask for a room change as the first one smelt very damp. 2nd room ok.

Plussat: Nice rooms, comfy beds, decent food.

Miinukset: Cold, unfriendly staff. No gym.

Miinukset: The rude staff on reception

Miinukset: Siitä ettei aamiainen kuulunut hintaan, erikseen ostettuna kallis / henkilö

Plussat: Staff were very nice

Miinukset: Not sure if it's common but breakfast was expensive and for the price of a room breakfast should be included. Should also invest in better non feathered pillows. Pool table also had a big tear in it and was unusable.

Miinukset: Yleiset tilat ovat jo kuluneet ja käytävien matot likaiset, hissit huoltamatta ja ovien mekanismit vaaralliset. Ilmanvaihto heikkoa ja tunkkaisen oloista

Plussat: Location great staff were excellent

Miinukset: Due to large conference, there should have been more staff on to cater for the people who were visiting the hotel on a break. The waiting time for to be served a the restaurant was too long however staff was apologetic about this and offered free drinks, which we did decline but they were not paid for.

Plussat: nice bed

Miinukset: Horrible, uncoordinated & slow staff, almost felt like family business with no consequences of how you treat customers. There was no iron in my room & once asked for reception they took about 15 minutes to get one. Night shift staff told us it’s free until 1 o’clock for check out & £15 after that in each hour but day shift said that’s not true & making facial expressions like I was lying. My Key card wasn’t working at one point & it took me 30 mins to reactivate it because reception staff decided to argue with customer at the bar even thou there was already another staff who was handling the situation rather than serving the customer already at the desk. Experience would have been different if the staff members of that hotel didn’t ruin the service & to be honest if I had the time I would raise a case of asking for refund.

Plussat: Staff were excellent and really helpful throughout my stay. I forgot my laptop charger and they went out of their way to find one and let me borrow it during my stay. Room was huge, clean and comfortable. Shower was a little cold in the morning.

Plussat: Great value for money and well positioned

Miinukset: No complaints

Plussat: Very stylish and massive beds. Breakfast was amazing. Staff were very accommodating.

Miinukset: Very close to a dual carriageway and student accommodation so it was a little noisy.

Plussat: Kuntosali oli yllättävän hyvä. Aamupala oli hyvä.

Plussat: Location

Miinukset: When booking we were not advised of the restricted parking outside of the hotel, when queried with the reception we was advised that there would not be a fine to pay, however further investigation by myself it appears that there may well be a fine. We had wanted to book a parking space with the hotel, but was told it was fully booked.

Plussat: Pool and location.

Miinukset: Horribly overpriced for what it is and one or two members of staff (not all) seemed to be having a very bad day - and were unfriendly

Plussat: Excellent location centre to all shops,pubs,restaurants and minutes walk from the train station will definitely be back

Plussat: Convenient location for work

Miinukset: Very noisy at night on weekends and the rooms are too warm. You have to keep the windows open or room is too hot. Breakfast is dry and tasteless and overpriced

Plussat: Aamupala hyvä, sängyissä hyvä nukkua. Jääkaappi. Näkymä ok. Sijainti hyvä.

Miinukset: Kokolattiamatto ei kiva. Samoin parisängyn yhteispeite. Onat peitot jokaiselle, please.

Plussat: Basic but good facilities

Miinukset: Very impersonal service

Miinukset: the seperate toilet would have been a good idea but there was nowhere in the toilet to wash your hands. You had to walk several feet to undo another door to get to a wash basin. Not very hygenic! The bedroom was very shabby such a shame after seeing the large and plush entrance to the hotel

Miinukset: Showers are only 2’x2’ which is quite small for my large American body. HVAC could be improved. Lots of noise some nights from the young people after the local clubs close.

Plussat: Pool

Miinukset: Nothing

Plussat: Lovely helpful staff. Always considering our needs. Great cuisine, presented well.

Miinukset: Nothing

Miinukset: More electrical outlets for charging stuff would be nice

Plussat: Staff were fantastic, very welcoming and accommodating. Good value for money Nice pub downstairs Freshly cooked breakfast

Miinukset: Rooms were pretty dated and could do with an overhaul. Strange smell on the corridor leading to the rooms.

Plussat: Everything

Plussat: Good value for money

Plussat: Small but good value en-suite single room, good breakfast. Decent pub with micro-brewery downstairs. 10 mi9n walk to station.

Plussat: Ambience. The bar are is beautiful. The room was very large and well equipped. The staff very helpful.

Miinukset: Nothing

Plussat: The pub has lots of interesting links to dickens

Miinukset: Generator on all night in the next building . Pillows were like rocks. Bathroom dirty. Breakfast service non existent. No tables set up. No juice. No dishes . Had to ask for glasses. Toast soggy and cold. Awful.

Plussat: atmosfääri aidonoloinen. Hyvä aamiainen, letkeä palvelu

Miinukset: Palohälytys klo 3 yöllä, onneksi aiheeton

Plussat: Everything

Miinukset: Nothing

Plussat: Excellent breakfast,staff,parking and location

Miinukset: Room very dated and large cobweb in corner made me wonder about other cleanliness

Plussat: No Breakfast booked, Location was fine, parking was good

Miinukset: I upgraded to a better room prior to arriving, yet still shown a pokey room. After a complaint, we were given a larger room, but it was pretty obvious that milk had been spilled or a baby had been sick in the room because of the smell. I came back to my room to find that no beds were made and the stench of gone off milk was still present. I complained to the front desk, and I was assured that the room would be done as housekeeping worked until 5pm. We came back around 10 pm only to find that the room had not been touched!! After yet another complaint, they then offered us a new room (why? as we were leaving the next morning, so we would be packing up, moving and unpacking again), I refused and just asked for tea, coffee, milk and new towels to get us through. The bar was closed, so we didn't even have that option! In my opinion, the place is managed by inexperienced staff, and Best Western are normally tired hotels, with nice communal areas, but always make it up with good staff. Unfortunately, this was more like Fawlty Towers, except it was no joke and very stressful!!

Plussat: Best aspect was value for money. Comfortable bed, but bathrooms could do with an update but for the price they were more than ok. Would ha

Miinukset: Bath was not cleaned properly. Breakfast could be a little cheaper.

Plussat: Everything

Miinukset: Nothing

Plussat: Location was good

Miinukset: Floor was filthy. Had either dried blood or mud on the floor. there was a dead spider on the wall that the cleaner ignored twice. They manged to clean all the cob webs but leave them on the wall in a ball. Also there were cracks on the roof and walls with wall paper that looked dated.

Miinukset: The curtains were awfully dirty and dusty and skirting boards. clean bathroom but mouldy but we were allowed early check in by lovely blond receptionist so friendly

Plussat: It's just a place to stay while you are travelling. The building is kind of old. But, nothing bad. Nothing fancy.

Plussat: Comfortable beds. Very good value for money. Fairly central to where we needed to go for wedding venue.

Miinukset: Quite a lot of slamming of doors, but on the whole no problems

Plussat: Good parking facilities, friendly staff, near to shops/restaurants

Miinukset: No - all satisfactory

Plussat: Large comfortable room

Plussat: There was nothing to like. On arrival, there was total chaos at reception for some considerable time, mainly due to double bookings and rooms not being ready. The receptionist who was on at approx 1800 was absolutely fantastic under the circumstances

Miinukset: Room was poor, facilities poor, hotel very dowdy. The hotel was purely chosen for its location and I will not be staying there again.It was very expensive for the offer provided.

Miinukset: In fact the hotel was disappointing expectations, I have changed my room twice, first room the problem was the emergency door of hotel was inside my room and it was broken, second room the problem was heaters, doesn't worke.

Plussat: The staff at the Comfort Inn were all very good, room was an ok size and clean

Plussat: bed good, shower good

Miinukset: room like a bedsit

Plussat: Room was comfortable and of a reasonable size. Decor clean and tidy; staff friendly and polite.

Miinukset: T.V was a little bit dodgey, colour kept going from time to time. not made aware of room suppliment.

Plussat: good sized rooms, clean, and the windows opened!!

Miinukset: Wireless was very flaky, and they put me in a room without it at firts, even though I asked specifically.

Plussat: Free Internet access in lounge/bar area Easy parking