Salt Lake City hotellit lähellä Capitol Theater

Plussat: The room was clean and beautiful. The bed was comfortable. Great water pressure in the shower and tub.

Miinukset: We ate at the cafe thinking it would be less than the lounge after traveling for 6 hours. We waited OVER a half hour for our meal which we believe was forgotten to be placed as others around us were served, and it was extremely expensive and very small for 100.00 The gal at the desk also said she was going to comp our parking and gave us a ticket, but upon checking out we found an 18.00 charge to our room for valet. We didn't valet, and we had to pack our own bags up to the 14th floor. Service and billing sucked s both either were lacking or overcharged us. They seemed only to care about another dollar.

Plussat: Stafff

Miinukset: Old geezer said couldn’t bring bike upto my room (Not riding it but through his precious lobby )

Plussat: Location excellent for short stay In SLC Nice outdoor pool

Miinukset: Rather impersonal and slow room service - 50 mins for toast and coffee

Plussat: Beautiful hotel, great pool.

Miinukset: Quality of the beds is OK, but for a 5 star hotel, this can improve.

Plussat: For sure the best hotel in Salt Lake City. Great outdoor pool.

Miinukset: Lasy waiters at the pool.

Plussat: We got a couples massage and the whole experience was amazing. It was my husband’s birthday and everyone was wishing him a happy birthday. The outdoor pool was fantastic—great staff and ambiance, it would be nice to have a little more selection for poolside food.

Miinukset: Beautiful rooms with really comfortable beds.

Plussat: It's a beautiful hotel. The breakfast buffet; terrific. Pool relaxing.

Miinukset: The bed. Should have been replaced at least a year ago; maybe more. For the money we paid $500+ per night we would expect a comfortable bed. Terrible. Since the first time we stayed; about 5 years ago; management has converted the in-room safes so you need to use a credit card to use. Dinner over-priced with skimpy servings. Had lunch and went to the pool for the afternoon. We could not get an adult drink without ordering food. WHAT !!!!! They called it a Utah law, however you could go to their lounge and get drinks only. The Hotel is the loser. Bottom line; management is killing this gorgeous hotel by nickel and diming travelers who are already paying a premium to stay there. Please understand, we spend this kind of money on our accommodations, but we will never think of staying here again.

Plussat: The hotel and room were stunningly furnished and the staff quite delightful. Joan in particular went out of her way to make it a memorable stay. Great spa albeit at an extra $10 but still good value.

Miinukset: The evening meal in the restaurant was disappointing and out of keeping with the rest of the hotel. My steak lay on a bed of diced potato with the possible presence of some other vegetables being mixed in. Very odd. Only five people dining at the same time as us one evening should have given us a clue.

Plussat: Everything

Miinukset: It was very good

Plussat: I loved the spacious suites, the glamour of the hotel and the staff. The rooms are larger than many homes in Hawaii! This is my second time staying at the hotel. The location is close to the public transportation, which made it easy to go without a car.

Miinukset: No coffee pots in room

Plussat: This was my second time at the Grand, and everything about this hotel will keep me coming back. I was in town for a concert and this property is centrally located.

Miinukset: I only have one thing that slipped someones attention. I ordered a salad through room service, and a third of the lettuce was inedible. Thought this should have been caught before it left the kitchen.

Plussat: The rooms were clean and the breakfast was items offered were plentiful and delicious.

Miinukset: Even though I was paid in full, the staff charged my card again for the full amount without notifying me. I have been checked out for 3 days and there is still a hold on the funds.

Plussat: Good location. Helpful staff (solved a booking problem with upgrade).

Plussat: N/A

Miinukset: they forgot to clean our room. Talking to the Manager they promissed 10 % Discount- just to find out 1 Hour later- they didn´t deduct the promissed amount- very bad business never again sorry

Miinukset: No comment

Plussat: Great location. Walking distance to shops and downtown area. Lovely breakfast facilities and secure parking. Very clean and spacious.

Plussat: Perfect location in downtown SLC, nice big clean rooms.

Miinukset: The breakfast room right in the lobby isn’t really professional. Pool area can be a lot nicer without the fences, some music,..

Plussat: Lots of on site eating, great breakfast, roomy suites

Plussat: Clean

Miinukset: Very good

Plussat: Nice facilities, pool area very spacious Nice size rooms

Plussat: Clean, modern decore, friendly staff, walking distance to restaurants, super comfy beds

Miinukset: Extra charge for parking

Plussat: The room was large and comfortable

Miinukset: I did not like that you had to pay for parking and the breakfast buffet could use a little better choices.

Plussat: Our second time here. Just fabulous.

Miinukset: Nada.

Plussat: Room was great.

Miinukset: Didn't like paying for parking.

Plussat: The staff at the front desk was very friendly.

Miinukset: The beds are like sleeping on a slab of granite. Our backs hurt so bad by morning that we couldn’t wait to leave and go home. The fridge was warm so our food went bad waiting for it to cool down. The Hyatt is usually our favorite place to stay but never again at this location.

Plussat: very good breakfast

Miinukset: alcohol rule that everyone need a separate order of food

Miinukset: Heater didn’t work, but room remained comfortable. We’re we supposed to charged $10 for parking in the hotel parking lot?

Plussat: Breakfast was great.

Miinukset: Staff seems kinda unhappy to be there and not welcoming.

Plussat: The breakfast was very good. Fresh fruit, fresh eggs and bacon or pancakes.

Miinukset: Location of the outdoor pool

Plussat: It was very close to the Vivint Smart Home Arena

Miinukset: The drinking glasses in room had finger prints all over them, not sure they were clean. Was charged 10.00 for parking at the hotel!

Plussat: helpful staff and clean room super awesome

Plussat: Close to downtown. Hotel and room were very clean and staff was excellent

Miinukset: Nothing wrong

Plussat: We loved the breakfast! Location was wonderful and room was very spacious!

Plussat: Bed was very comfortable. Room was spacious. Desk staff were extremely courteous, professional, and helpful. Parking was convenient.

Miinukset: Sink was in room. Would have preferred it were in bathroom.

Plussat: John @ the front desk was wonderful. He went out of his way to accommodate us when we decided to extend our stay. He helped us throughout our stay when other staff couldn't. John Is definitely an asset to your company. All of the staff were courteous and greeted us as we passed by. Breakfast exceeded our expections. We appreciated to variety and freshness of the food. The facilities were beautiful and well maintained.

Miinukset: Provide coke products

Plussat: Location

Miinukset: Parking per nite costs 40 dollars. Heat in our room made big noise all nite made us crazy.

Plussat: Located within walking distance of temple square and shopping mall. Had a problem with TV first night, upgraded to a suite for second night and 60$ refund for inconvenience - customer service par excellence. Would stay again and definitely recommend a visit.

Miinukset: Nothing

Plussat: Clean, modern with comfortable beds and bedding. Loved the walk-in shower!

Miinukset: Coffee was not hot in the evenings.

Plussat: value for money

Miinukset: breakfast

Plussat: Close to mian attraction of salt lake city

Plussat: Breakfast. Location and access. Parking

Plussat: The location was very good the restaurants near it . The breakfast was OK but the kitchen closed before 10:00 AM some days .

Plussat: The pool was ok

Miinukset: The bed was hard as a rock and the pillows were like sacks of flour. Terrible

Plussat: Rooms were clean On arrival we were greeted amazingly And we got to leave our bags there after we checked out

Miinukset: Breakfast always run out of food. And staff didnt seem happy to help you out . Evening staff were always pleasant. Would reccomend hot chocolate rather than coffee on the menu for hot drinks as it's right next to Temple sqaure

Plussat: Location

Miinukset: The firm bed.

Plussat: Cleanliness and location. Easy downtown access and highway access.

Plussat: Great amenities

Plussat: Good location.

Plussat: Good location within walking distance of attractions.

Miinukset: Very thin walls. You could hear every door that was opened or closed up and down the hall as well as neighbors bathroom doors. Sheets were scratchy. Shower was beautiful but the open door just let water spray onto the floor. There was something weird going on with the parking too. We paid for overnight parking but when we left for dinner and came back there were event staff that tried to say we weren’t allowed to park there despite having our pass.

Plussat: When I checked in, the room that I requested was not available. I wanted a double Queen bed but instead got one bed and one sofa bed. I was told to check the next day to see if what I signed up for was available but decided not to since I was only staying a few days. If longer, I would have made a bigger complaint.

Miinukset: The fact that I did not get the room I signed up for,

Plussat: Nice staff nice breakfast good place to stay

Plussat: The bed and pillows were nice. The swimming pool was also nice.

Miinukset: I did not appreciate being charged $14(as a hotel guest!) to park my vehicle there, and being told I could only park on one particular level as the other levels were “reserved” for the basketball game patrons attending across the street. I did not like that the shampoo and conditioner in the showers were completely watered down. There was no ventilation in the restroom and no way to air freshen the room. I realize that continental breakfasts are not offered at all hotels, but I was disappointed that a complimentary light breakfast was not available at this location.

Plussat: cleanness and comfort

Miinukset: a little pricy and had to fight to get my free breakfast good thing I keep my receipt

Plussat: Across the street from Vivint center

Miinukset: Liked everything

Plussat: Easy access. Great location!

Miinukset: Nothing.

Plussat: The bathroom were very nice.

Miinukset: On the photos the room appeared to be more spacious then it was.

Plussat: Everything was good.

Miinukset: Nothing

Plussat: Best place to stay if you are attending an event at the Vivint Center.

Plussat: Beautiful clean room, comfy sofa, great bed!

Miinukset: The restaurant.