Salt Lake City hotellit Downtown

Plussat: Beautiful hotel, great pool.

Miinukset: Quality of the beds is OK, but for a 5 star hotel, this can improve.

Plussat: It’s a great hotel, nicely located with comfortable rooms, and beautiful facilities. The staff are very responsive and attentive. I would absolutely stay here again.

Miinukset: To no fault of the hotel our stay was during corona and the pool was not open unfortunately.

Plussat: Perfection! We have stayed in hotels all over the world, and compare them all to the Grand America. We have 4 boys under 10, and even they feel welcomed. Its hard to find such a wonderful hotel that exceeds all expectations and is still family-friendly

Miinukset: Nope!

Miinukset: Food options

Plussat: I loved the spacious suites, the glamour of the hotel and the staff. The rooms are larger than many homes in Hawaii! This is my second time staying at the hotel. The location is close to the public transportation, which made it easy to go without a car.

Miinukset: No coffee pots in room

Plussat: I love the pool! Also the wonderful fountains and gardens. I loved the music, be it a harp in the lounge or Jazz in the evening. It is truly grand. The toy store is amazing too! We had a stay- cation.

Miinukset: I don't like paying for a cup of coffee in the morning. Really?

Plussat: The hotel staff was very friendly and they gave my daughter a chip to give to the front desk the following day to open a chest and pick out a toy (stuffed animal). The number of shops and food places is great.

Miinukset: My only disappointment is that they left two things of lotion instead of one conditioner. They had left a lotion in the shower with the body wash and shampoo so we didn’t have conditioner. Honest mistake though.

Plussat: Parasta mitä palvelun ja vaivattoman hotelliasumisen tiimoilta on tarjottavissa. Luontevaa ja jopa hämmästyttävän huomaamatonta palvelua ja kaikki kuitenkin TIP-TOP, Great!!

Plussat: Everything is top notch. One of the best hotels you will ever stay at

Miinukset: There is nothing you can say bad about this hotel

Plussat: classy place, easy access to/from the airport.

Miinukset: No

Plussat: Big room, and so comfy!

Miinukset: We did the Sunday brunch - delicious but way overpriced! $55 a person???

Plussat: Super central and very nice staff!

Plussat: It was awesome. The staff went waaay above and beyond what was expected.

Miinukset: Are you kidding me??? How about this....We couldn't stay forever???

Plussat: The hotel was immaculate. The rooms were superb in size and furnishings. It was a very good value for such luxury. The grounds were also beautiful.

Plussat: It was an absolutely beautiful and amazing hotel. It's right in the city within walking distance of great places to have dinner and drinks.

Plussat: We loved the elegant atmosphere and the professional staff. The spa area was especially nice.

Miinukset: We thought the parking was hard to follow.

Plussat: Great hotel with a great staff. One of the best values in the country.

Miinukset: Neighbors made noise and woke us up at 2am. There is no noise isolation. Breakfast was ridiculous. I know it's because of covid, but the other Hilton we stayed in last night provided hot breakfast.

Plussat: Everything was perfect.

Plussat: The staff was very helpful and friendly.they were amazing

Miinukset: The king bed we had was terrible the staff was good to try and fix it but we eventually had to go buy a mattress topper !

Plussat: The front desk staff were courteous and accommodating. they serve good breakfast. Gabriela from the restaurant was so helpful and accommodating. The hotel is super clean.

Plussat: The staff was extremely friendly and consistently tried to go above and beyond.

Miinukset: I think how we got charged for the breakfast was not communicated well at all. It looks like we got charged $25 extra because we had one meal made up to go. That was never communicated and I feel is totally bogus.

Plussat: The front desk workers and the wait staff at breakfast were phenomenal!

Plussat: Really could not walk ( safely) to the City center, Temple area and restaurants . Easy access from highway.

Plussat: The staff were great, the pool and facilities were open 24/7, there was a bar and restaurant in the hotel, and free cookies after 5p! The rooms were super clean, comfortable, and up-to-date.

Plussat: From the moment we entered we were greeted with the nicest people!! From the front desk clerk to other employees at the hotel the care shown to us was remarkable. We had been driving for 12 hours and were exhausted. The rooms was comfortable and perfe.

Plussat: The bed was brilliant. Great mattress and great bedding.

Miinukset: Wish breakfast would come standard with all rooms booked.

Plussat: Very clean

Miinukset: Covid restrictions for the gym

Plussat: I really like it

Miinukset: The towels to be a better quality

Plussat: Big comfortable rooms and 24/7 shuttle service to/from airport

Plussat: We were made to feel at home. Very comfortable.

Plussat: Everything was amazing, I really enjoyed my stay.

Plussat: Great hotel. Clean and comfortable, and lovely spacious room. Very convenient for airport (5 - 10 mins drive), and for walking into the city centre (about a mile). Good breakfast with wide choice including variety of fresh fruit, yoghurt, cereals, oatmeal, waffles, pastries, eggs, bacon etc. Vending machines (for drinks) and ice available near room. Would definitely stay again.

Plussat: Very comfortable room with comfy bed. Location: within walking distance to city center. Excellent value. We will surely recommend this place.

Plussat: it was a comfortable atmosphere

Miinukset: no extra blanket in the room

Plussat: Super place! Highlyrecommend

Plussat: The spacious rooms. We had two double beds and a sofa bed couch. Plenty of room. Breakfast was great too.

Miinukset: The location to Temple Square is not ideal, like advertised. But it is super close to the trax. The area is clearly being “improved” on.

Miinukset: Smoking on our floor. Called front desk and they did nothing. A couple of the staff not pleasant. For an hour there was a verbal fight across the hall! Yelling and slamming doors!

Plussat: It was very close to the Vivint Smart Home Arena

Miinukset: The drinking glasses in room had finger prints all over them, not sure they were clean. Was charged 10.00 for parking at the hotel!

Miinukset: I booked a king room with a tub, i saw the pic online, when i got there they did not know what i was talking about and did not have that option

Plussat: The large room

Miinukset: Moderating the AC.

Plussat: Super sweet staff :) breakfast was awesome!! Room was spacious:)

Plussat: Great food Greta location, thank you.

Plussat: Being next to Vivant Smart Home Arena

Miinukset: The bad placement of the toilets. Glasses in room were not clean

Plussat: Close to downtown. Hotel and room were very clean and staff was excellent

Miinukset: Nothing wrong

Plussat: Big room.

Miinukset: Needs update on bathroom and carpet.

Plussat: Location is great , it’s close to the arena and downtown Also not far from The I-15

Miinukset: No issues

Plussat: Good selections for breakfast.

Miinukset: I didn't like that the double sink was in the same space as the bed. I prefer that it be behind the bathroom door.

Plussat: The front desk staff was very friendly and very helpful. The breakfast was very adequate. The location was very central. This is a very adequate , basic, comfortable place for family or travelers on a budget. Nothing fancy or luxurious, but a very clean, quiet, centrally located hotel with a very adequate wholesome breakfast. Good value for the money.

Miinukset: No skin/hand cream available among toiletry.

Plussat: Everbody was friendly and accammodating.

Plussat: Quiet, spacious and it's close to downtown...

Miinukset: Good location and the staff is very respectful. And whenI need to get something to eat it's just walking distance.

Plussat: The staff was very nice. The amenities are minimal.

Plussat: The rooms were very large with seating provided besides the beds. The breakfast bar had just about everything you.could ask for!

Miinukset: We liked everyghing!

Plussat: They also have a great breakfast buffet, better than most of the larger chain hotels.

Plussat: Continental breakfast was excellent. Real eggs with veggies!

Miinukset: Nothing

Plussat: Great hotel!! Clean room. Best breakfast!!

Plussat: From water with some fruits at the lobby to housekeeping job, we could tell this place really care about their customers. Breakfast was wonderful, and they have indoor pool and sauna which were nice. Most staff were very friendly. Walking distance to the train station which you can take to the center of town free!

Plussat: I liked the location and the room. The location was very close to the free way which was very convenient for my family and I, the room was very clean and was very nice but, it would have been nice if they had more shower products due to there being 6 of us.

Miinukset: I didn’t like the view nor did I like the staff members. The view was just the parking lot which was ok but it would have been nice for the view to be else where. The staff members were very disrespectful, they wouldn’t let me in due to use not wearing masks but, the people who just walked in had no masks on at all! They made us stay outside for a good 10 minutes after I had been in the car for numerous hours. I believe he should have let us in due to the other people who were staying didn’t have masks on as well.

Plussat: Our booking was switched automatically by the hotel to a different type of room (2 queens instead of 1 king bed) unbeknownst to the staff. When I inquired if they had a king room, exclaiming that I must have made the mistake and booked the wrong room, the staff was kind enough to not only fix the reservation, but gave us a free upgrade to a room with a jacuzzi tub! They didn't need to make such accomodations, and it really made our stay very enjoyable

Miinukset: You can hear when other guests turn on the water for the (I'm assuming) jacuzzi tubs in their rooms. It would normally not be an issue, except the water flowing through the pipes was extremely loud, and my partner and I could hardly have a conversation while the water was rushing through the pipes. Not sure what can be done about this issue without major construction on the property

Plussat: It’s beautiful boutique character. Prewar building. High ceilings. Great staff. Great value. One of my favorite hotels. Love it.

Miinukset: No.

Plussat: Carl was so friendly at the front desk!!!! Very welcoming and informative.

Miinukset: Larger rooms

Plussat: The place was excellent and the staff was very friendly and helpful

Miinukset: Due to the covid pandemic, some things were different but that was really no one’s fault

Plussat: Location, culture and people

Miinukset: Put me in a handicapped room with a wheelchair shower.

Plussat: Beautiful building. Very nice and comfortable room. We stayed during COVID so didn’t get to experience all of the facilities or restaurant but from what we did experience, this is a very nice property.

Miinukset: We had a double room. I may have not reserved the correct size beds for my wife and 2 children - but in our double, the beds were small really meant for 1 adult each. Just be aware if you need a room for a family.

Plussat: Beds were very comfy and staff were very nice.

Miinukset: The shower drain in our bathroom was a little backed up so we were standing in water when showering.

Plussat: Everything!! I loved it and will look for more Kimpton hotels in the future!!!

Plussat: Very clean room

Miinukset: The restaurant inside the hotel was closed do to coronavirus. Was looking forward to trying it

Plussat: Yes

Miinukset: Nothing

Plussat: No hot water. Could overlook the closed bar and closed restaurant— this is covid19 timing — but they could have told us in advance they would be closed. But no hot water? Can’t overlook that.

Miinukset: No availability to food or beverage. No hot water.

Plussat: The. Boutique feet decor

Miinukset: Could have done a little preventative maintenance on the toilet it was clogged I called front desk they sent someone to plunge it

Plussat: Location, staff and ambiance

Plussat: It was quiet and peaceful, staff was friendly and helpful. Cute toy shop on the main floor. We got a couple things for a toddler in the car.

Miinukset: The bathroom floor had not been swept. There was other people’s hair all over the floor and on toilet. There was also stains on the couch. It looked like someone tried to clean it and failed leaving streaks and a bleach spot.

Plussat: Exceptional value for this hotel. Sharp, clean and Cosy. Unfortunately we stayed only 1 night...

Miinukset: Nothing but the prices on the food. We had to pay exactly the same rate like if we weren’t in COVID ... plastic ware and boxes... I know that’s the regulation but please , low your prices.

Plussat: The lobby is nice.

Miinukset: No room cleaning, no fresh towels, room service food trays left in the hallway for days. No coffee pot in the room, extra charge for delivery of a microwave. Stains on the rugs, Twenty five dollars a day to park your car. It’s not five star!

Plussat: Downtown location right by the train to the airport. The Coffee Shop was the best!! Great big fluffy hot rolls!! The food was delicious!! Very nice staff also!!

Miinukset: The room had no soap and the floor needed to be vacuumed.

Plussat: It was beautiful, the service was great

Miinukset: No there wasn’t anything about this hotel we did not like

Plussat: Little America was undergoing some renovations, so they upgraded our stay to The Grand America! We felt like royalty! The onsite restaurants and shops were closed because of COVID-19, as was their pools, so we were disappointed about that.

Plussat: Wonderful! For the past 3 months theyve automatically upgraded us to the Grand America while renovating, so this was our first stay. It was not a disappointment! In some ways we even liked it better. Very spacious rooms, wider hallway, and still the charm

Miinukset: Bathroom and shower/tub have cheaper appliances, the shower is frustrating to run. It leaks and you have to have the tub water filling around your feet as the water comes from both the faucet and the shower head while shower is on. Leaked all night.

Plussat: beatiful and clean

Miinukset: parking cost, too far, pool closed, expensive, no free breakfast with kids-- stay at hampton inn instead!

Miinukset: there was an issue with the hot water in our room, so they gave us a new room. However, the new room was smaller than our other one and so I feel like we paid the same price for a smaller room. But overall, the service and facilities are wonderful.

Plussat: The little America hotel is a classic hotel in downtown SLC. It’s perfectly situated between the roads to and from I-15. It has classic styling and usually a pretty good spot for a quick weekend get away with a spouse or loved one. Restaurants on site are reasonably priced, quaint, and good quality.

Miinukset: The Little America isn’t what it used to be. I’ve stayed here plenty of times in the past and always had a great experience. It’s been a couple years, and things have definitely changed. Now the hotel charges $15 a night for parking, even if you’re staying as a guest. Paying for parking while eating at the restaurant is one thing, but paying to park where I’m paying to sleep seems a little greedy. And the room wasn’t all that it used to be. We stayed in the garden motel area and the bathroom shower head and drain didn’t work. Nothing like the shower head being stuck on the thumping massage setting while a puddle forms beneath your feet because the drain is too slow. And finally, the motel area didn’t feel secure or safe. Walking to and from the car, encountering homeless people smoking near the cars wasn’t the weekend get away I had planned for me and my wife. We also witnessed a man leave his motel room and let a homeless man (looked homeless) enter the hotel room. The mind can come up with all sorts of scenarios that played out, but all lead back to questions of cleanliness in the rooms for the next guests.

Plussat: The room was big and perfect for our wedding night. Great deal at 1/3 of the price.

Miinukset: The restaurant was overpriced.

Plussat: Nothing.... very rude staff, dirty and difunctional rooms.... water did not go down in the sink and the shower...

Miinukset: Nothing.... very rude staff, dirty and difunctional rooms.... water did not go down in the sink and the shower...

Plussat: Facilities were closed due to COVID, sad but not their fault.

Plussat: Amazing location to temple square with great views. Room size was very nice, I enjoy being able to have a couch in room.

Miinukset: Room decor was secery outdated. Functional but outdated.

Plussat: Light rail stop is right outside. Kid was drilling locks out of Coke machine and guy down stairs was on it.

Plussat: The price was good for this hotel, and area was quiet.

Miinukset: Not knowing about the parking fee.

Plussat: This hotel is filthy has been ran down within the last year. Last year when i stayed it was a good clean place. Something changed. I got eaten up within 5 mins by bed bugs. I left the hotel without compensation. My health matters

Plussat: Very clean and great location to walk downtown local sites!

Plussat: Parking is excellent for $10 a day. Easy to maneuver and plenty of space.

Miinukset: Noisy AC.

Plussat: Location was great - close to Salt Palace, Temple Square, City Creek, Trax station. Staff was helpful when asked, and the room was kept clean. Free wifi

Miinukset: Free breakfast would have been nice, since I was going to a conference all morning.

Plussat: This location is really central, walking distance to many city attractions. Clean and quiet. Views are from every room even if it’s facing the parking lot, you can see the Capitol building, the temple and mountains. Beds are ok. Very accommodating staff.

Miinukset: No garbage cans in the room. When asked to get one, I was offered to come down to pick one up. I guess they are short on room service and overall staff due to the cOvid-19. Toiletries were almost empty. Pillows are uncomfortable. Super loud air conditioner.

Plussat: The location was fantastic and our view from 12th floor was excellent! Easy to check in and check out.

Miinukset: Well it is hard to judge completely during these Covid-19 times as hotels are not fully operational so I feel this would be and unfair judgment.

Plussat: There was no ice on any floors, other than that it was great!

Plussat: Your front desk person was amazing, Her restaurant recommendation was perfect for our anniversary.

Miinukset: The pool and hot tub was closed.

Plussat: The new beds were much more comfortable and so were the pillows than last time we stayed. I love the location so close to the family history center. That is the reason we love your hotel.

Plussat: I appreciated having a good fridge, microwave and coffeemaker available, as well as a very comfortable bed. The courtesy shuttle to and from the airport is great, too.

Plussat: 1. Front desk staff were helpful in recommending restaurants. 2. Airport shuttle service was faultless.

Miinukset: Nothing. Hotel was entirely satisfactory.

Plussat: The location

Miinukset: The access to the parking lot

Plussat: It was in a perfect location for shops and Temple. Tram stop right outside the hotel. Hotel very clean and staff very helpful. Hotel shop very competitive prices.

Miinukset: The hotel was fabulous, there was nothing I didnt like.

Plussat: I appreciated the proximity to the Salt Plaza Convention Center as well as having the TRAX light rail system stop directly in front of the hotel.

Plussat: near to temple square

Plussat: The staff is friendly and knowledgable, the beds are great and the location next door to the family history library cannot be beat.

Plussat: Hotel restaurant (JB's) was great. View of Temple Square if you're on the right side of the building.

Miinukset: Dryer didn't work; had to hang-dry clothes in the room. Door to balcony was screwed shut, would have been really nice to open it up.

Plussat: Everything but weather