Salt Lake City hotellit lähellä Salt Lake City and County Building

Plussat: Modern, clean

Plussat: Very comfortable and nicely decorated. We could use the swimming pool and the hot tub, and relax after a very long drive. We had a good dinner at the restaurant, not fancy but well prepared. The staff provided excellent service and information.

Miinukset: Nothing really.

Plussat: Great location easily accessible coming into the city and close to the tram for accessing the city centre

Miinukset: The hot tub was not hot at all. It was almost the same temperature as the pool. Very disappointing.

Plussat: The staff were great, the pool and facilities were open 24/7, there was a bar and restaurant in the hotel, and free cookies after 5p! The rooms were super clean, comfortable, and up-to-date.

Plussat: I liked the size of the room!

Miinukset: Nothing

Plussat: Great hotel, numerous parking lots, very friendly staff, complementary airport shuttle is really comfortable, very clean, spacious rooms which are well equipped!

Plussat: It's a Hilton, so it's great.

Plussat: Was very clean and welcoming

Plussat: I can say your black-out curtains were so good,, we missed the breakfast.

Plussat: Best breakfast ever!!! Good food and friendly staff, alert and fast!

Miinukset: If anything, the airco might be a little less cold but I think that is my personal preference

Plussat: The bed was brilliant. Great mattress and great bedding.

Miinukset: Wish breakfast would come standard with all rooms booked.

Plussat: I booked the wrong location so I wasn’t too thrilled that I couldn’t change it

Miinukset: No free breakfast anything

Plussat: Very clean. Breakfast was very good.

Miinukset: Parking was expensive

Plussat: I respected the fact the room did not have rug The floor is better with out rug

Miinukset: Can not say there was any dislike at the location

Plussat: Food, Staff, all was fantastic!

Miinukset: No shuttle to the city centet

Plussat: The facility was wonderful but going through a 3rd party to book my stay caused complications and. Ended up paying for two nights when I only stayed one because my first cancelled night wasn’t documented. Too many hands in the pot messes up the soup

Miinukset: The communication

Plussat: Great location downtown. Staff was friendly and helpful.

Miinukset: More pillows and the beds needed some fluffing

Plussat: The location was great. We were there for a play at Eccles Theater. Our hotel was in walking distance of the theater and everywhere we wanted to go.

Plussat: Location and cleanliness.

Miinukset: No free breakfast and have to pay to park.

Plussat: They bring her a little chocolate cake for her birthday. That was sweet...

Miinukset: I paid for two rooms connected, one was ready and the other if I don't ask to housekeeping do it nobody will do it until I don't know. The check in was 3 PM and the room was ready 4,45 PM. Very disappointed. Was my girl's sweet 15 and choose this hotel and I am not happy. Any way....never come back. No breakfast...$20 breakfast? Sorry no again...

Plussat: Free WiFi. Spacious rooms. Quiet even though close to the elevator.

Miinukset: Requested King and got 2 Queens.

Plussat: Clean, close to everything, fitness room and pool and hot tub.

Miinukset: Around 8:00 pm someone from the staff mistakened our room for someone else's and did not just knocked, but also entered the room. This was of course very disturbing and awkward. It was an honest mistake, but still awkward.

Plussat: Great place. Easy check-in and out, clean great location.

Plussat: Very nice rooms

Miinukset: Nothing

Plussat: This property was in a good location, just a short stroll to the train if you did want to walk, but shops and restaurants/pubs are in walking distance. Rooms were a good size.

Miinukset: The pool area needed a few more beds. Also I don’t think the pets should be allowed where people are eating breakfast.

Plussat: Great location. Very clean and modern. Great value.

Miinukset: Staff were not willing to go the extra mile at times. Phone did not connect directly to the reception.

Plussat: Very clean. Staff was very friendly. Good breakfast

Miinukset: The pillows were uncomfortable. No fan in the bathroom. Elevators take a long time.

Plussat: VERY NICE hotel. We've never stayed at a Hyatt before, but will definitely be looking for them now!

Plussat: Great staff, especially at the bar.

Miinukset: Cleaning staff is not doing a good job, bathroom not cleaned good, not empty the trash can......

Plussat: The pool was ok

Miinukset: The bed was hard as a rock and the pillows were like sacks of flour. Terrible

Plussat: It is literally like staying in a nice one bedroom condo with kitchen, living, dining and bedroom/bath. The space is big and room finishes and furnishings are high end. Breakfast is great, the type that includes your own recipe omelette cooked for you by the kitchen staff.

Miinukset: You pay for parking.

Plussat: Great breakfast, comfy bed, great view.

Plussat: We stayed in 6 hotels around the USA during this trip and this hotel was by far the best! Really modern, clean and luxurious. Nice big rooms with great amenities and little touches. Lovely bathroom, great shower. Very comfy bed. The breakfast in the morning was great - you could order an omelet how you like it. There was also a pool and gym that we didn't have time to use but looked lovely. Very friendly staff. Great location - easy to walk to Temple Square and the sights. Amazing value for money.

Miinukset: Just wish we could have stayed longer!

Plussat: - Modern hotel, very comfortable, big rooms - Breakfast buffet was good - Nice gym and swimming pool

Miinukset: - Parking wasn’t free...

Plussat: Loved it

Plussat: That who ever is the person that works and $

Miinukset: That rude front desk guy

Plussat: Location, breakfast

Miinukset: No jacuzzi for adults that I could see.

Plussat: Lovely staff. Very well cleaned and maintained. Big room with fridge and microwave. Would definitely stay again.

Miinukset: No safe in room. Music from nearby bars audible on the 8th floor (west side) late on Friday night.

Miinukset: Parking was full causing the need to park on the street.

Plussat: Outstanding complimentary breakfast.

Miinukset: Ice maker broken on our floor.

Plussat: Great breakfast. Excellent location.

Plussat: Location

Miinukset: Room Cleaners did not clean or replenish items that where empty or empty the rubbish nor understood English! There wasn't enough hangers,towels kleenex or hooks and shelves to hang your Clothes.

Plussat: Location

Miinukset: I was shocked that breakfast was served on disposable plastic cutlery and paper plates. In this day and age with our awareness of plastic pollution the fact that this hotel thinks this is ok really shocked me

Plussat: The buffet breakfast had a good variety from day to day and was so convenient.

Miinukset: I booked a year in advance with Elite Status Priority Club status and was told when i checked in at 3:30 in the afternoon "all we have left is the second floor". The room was by the laundry room. We could hear the spin cycles all night long. It was also near some kind of outside air vent that sounded like a jet engine every time it turned off and on. It's one thing to get "the loud room" for a last minute booking, but disappointing when I booked a year in advance.

Plussat: Breakfast was terrific. Hotel was very attractively remodeled. Beds were comfy with soft linens. Pool was fun.

Miinukset: One of our rooms wasn’t cleaned the second day, despite our being gone from the room from 10AM to 8PM. The front desk staff did not care when we complained. There was no housekeeping staff available at 8PM to clean.

Plussat: Nice and clean.

Plussat: The staff, especially Elisa, made my grandson’s birthday very special.

Miinukset: Food was too expensive and not good.

Plussat: There is always friendly staff to help with whatever you need when you stay there. Once you leave getting ahold of the hotel by email or phone is ridiculous and takes weeks for responses. The location of hotel is great but that’s about it.

Miinukset: The more I stay here the more I notice it just seems to be getting dirtier. There is spider webs on the lights both in the room and in the hall way. There is dead bugs in window seals and a few times I’ve had live bugs walking around which is gross. I paid for balcony suite only to get a room with a screwed shut balcony, and when I asked why it was locked they never would say. Crumbs and food on the counters In room. I don’t go to a hotel to have to clean my room first before I can even use it! It’s pretty gross seeing someone else bodily fluids all over bathroom walls and on counter. How does a maid miss that? I’d assume just laziness... Don’t forget anything! My fiancé left an item hanging in bathroom and we didn’t realize until we got back home hours later. I know 100% fact it was left in room because it wasn’t in my bag when I unpacked it and the last spot it was put was hanging on the bathroom door in my room which sucks because it was a $150 piece of clothing and it took almost 2 weeks for Sheraton to reply and say it wasn’t there. I’m sorry but it doesn’t just disappear and after 2 weeks of no answers from them of course it would be gone I’m sure the maid loved it. I’ve stayed here many times and only recently has it gone down hill. They didn’t care last time so I’m sure they won’t care about this review this time but I know some people will! The Sheraton USE to be nice but my last few stays it just keeps getting dirtier and less caring about customers. My last stay makes me debate ever staying there again. To pay $160+ and have a dirty room is a joke! If your not staying in a $300+ suite your room will be more than likely be dirty all mine have. The only time I’ve had a really clean room without bugs was staying in the presidential suite.

Plussat: Location

Miinukset: NA

Plussat: The staff was friendly and professional. They accomodate our special request for a particular room. The room was clean, updated, and spacious.

Plussat: The HUGE room!

Miinukset: Elevators are VERY far away from some rooms.

Plussat: The Clerk that checked us in made sure we were taken care of as I had called and upgraded to a suite with a jacuzzi in the room for our wedding anniversary and apparently the lady that I had spoken to confirmed this with me but did not in the system.

Miinukset: The only let down was that we did not get the room that we were expecting and the public hot tub was also broken as the time not heated so it was a let down for our stay to not be able to enjoy this.

Plussat: The location is very convenient. The lobby is spacious and comfort. The bed is soft. The staff will give help immediately when I asked some help.

Miinukset: Nothing

Plussat: The bedding and pillows

Miinukset: The location and the food

Plussat: Bed

Miinukset: Not clean. Construction outside. Horrible service.

Miinukset: We came to salt lake for the funeral of a relative. Our air conditioner did not work. The first night we could not sleep because Theron was so humid due to the lack of proper a/c. They sent up an engineer the 2nd day here and it still was not repaired. We called again to fix this and all they said they could do was bring a fan to the room. I could not believe it, there was not a solve all along and no empathy from the hotel or no compensation for the room due to this issue. We basically paid full rate and didn’t have air conditioning.

Plussat: Love the staff, hassle free check ins, and everyone here makes me feel comfortable.

Miinukset: Excellent stay as always... never dissapointed at this location. Great service, comfortable beds, and an all around stresss free environment.