Salt Lake City hotellit lähellä ZCMI Center Mall

Plussat: We loved the atmosphere at the hotel. The room was incredible and we had a great time.

Plussat: Very nice looking (marble, chandeliers, etc.), lots of amenities. Large rooms. In the heart of downtown. Good bar in the hotel lobby restaurant.

Miinukset: Not good value IMO. It was nice but there were several disappointing things in our short stay (see below) that I would have expected better considering the price. Service was prickly and unfriendly. The rooms were well appointed and large but I didn't find the value paying 3x for them. Pretentious... too fancy for me. Not a bad thing just know what you're getting. As an example, there's a harp player in the main lobby. One of the two bathroom sinks leaked at the handle and the sink didn't drain. It would have been obvious to housekeeping as there was standing water in the bowl but they didn't offer to fix it. I didn't complain because we were only there 2 nights and just used the other sink. Got coffee in the lobby restaurant...it was the worst coffee I've ever had. Smelled and tasted terrible. All of these things are relatively minor but for a huge price premium I expect a premium experience and didn't get it. I'll stay at a Double Tree or something comparable next time I'm in SLC.

Plussat: Beautiful grounds and pool, Princess rooms, and very friendly attentive staff. Jack in hospitality greeted us, gave us great recommendations, and went above and beyond to make our stay welcoming and made us feel at home. Can't speak highly enough for the amaxing and genuine staff. Truely a luxury hotel with first class amenities.

Miinukset: Only positive things to say.

Plussat: very good service, friendly staff, decorated beautifully for the holiday season. great location, close to everything.

Miinukset: we did not find an in-room coffee maker, which we would expect for our junior suite.

Plussat: It was clean and centrally located.

Miinukset: TL;DR We were overcharged for the room. The room was dark and tiny. We were "upgraded" to a smaller, darker room. Don't stay here. Paying via priceline was $40 more than the hotel website advertised. On a night when the hotel was nearly empty, we were given an awkward corner room that was poorly lit and the size of a closet. Front desk was nice enough to "upgrade" us.... to a smaller and darker yet equally uncomfortable corner room. The robes were threadbare, faded leopard print, and gross. It was so terrible that we questioned whether we were on Candid Camera. I've been a lifelong Kimpton devotee but never again. There are so many great hotel options in SLC. Don't waste your time or money here.

Plussat: Location, friendly staff, decor

Miinukset: Room 708 must be very close to ventsbof some sort because there is a hum going on the whole day and night, which could affect quality or sleep.

Plussat: Well decorated, nice overall.

Miinukset: Other people's showers so loud it kept me up, knocking on my door when I have do not disturb tag hanging, if you arrive late at night your reservation may disappear, parking is stupid expensive considering cost of room, no parking for large vehicles.

Plussat: I would definitely recommend it . I am going to stay more over there

Miinukset: Everything was great.

Plussat: Loved it here! Great place to stay! The staff is so friendly, definitely has a high end feel. Furnishings are very nice and unique layout. Very clean. Bed is very comfortable. I highly recommend getting room service. The restaurant in the hotel is to die for. They accept pets and welcome them with open arms. Valet service for $24 per night is very worth it! Lovely hotel!

Plussat: My husband and I enjoy staying here because it's always modern, clean, sophisticated and welcoming. They are so friendly and the rooms have these fun and creative amenities, like yoga mats & animal print bathrobes. We often have overnight lay-overs and roadtrip pit-stops in Salt Lake City and the Kimpton Monaco never disappoints.

Miinukset: No complaints

Plussat: The staff was so nice and very accommodating! Their Bambora resturant was amazing! The best food I've ever had! It was so good that we ate there for dinner and breakfast. Wine/social hour was very relaxing. It was a fabulous get away!!!

Plussat: Staff was unbelievably attentive. When they say, “If you forgot something at home, we’ll get it for you”, they went beyond any expectation I could have had. Not once, but twice. Restaurant Bombara is a top class place, a play that other hotels should follow. Put a great place to eat under your roof. Don’t make it solely about margins for the overall hotel. Bring in a motivated exec chef to do something special.

Miinukset: 5th time in the hotel over 6 years. Still looking for what I don’t like

Plussat: Restaurant was very good - except for the dogs. Staff was helpful and friendly

Miinukset: Dogs

Plussat: Room, location, bed, view

Miinukset: Girl that checked us in put us in the wrong room and when told did it again. I went to remedy and was told that hotels.com could not reserve the room I requested and that I would need to request refund from them. I went back to wrong room, called hotels.com and miraculously the correct room opened up! Yeah for hotels.com

Plussat: most of the staff was nice

Miinukset: Head desk lady seemed annoyed with any family at the hotel she didn't hide it well she didn't like families there. The pool only stays open until 10:00. The rooms lighting is annoying the bathroom lights wouldn't work for some reason, the glass sliding door into the bathroom was horrible once it was shut it would take me a grown man to open it for the kids and my wife. Breakfast was so so, there is much better breakfasts out there I have stayed at the Hyatt House just 20 minutes away from the hotel and it has better amenities and breakfast. Also two of my children forgot toothbrushes so they went down to get one and they charged them for a toothbrush I mean for $160 a night that is ridiculous. Also we pulled out the hide a bed and there was a huge hairball from the wash or something it was pretty gross.

Plussat: It was very clean, friendly, and quite and breakfast was great

Plussat: Staff was friendly and efficient. Nice rooms. Excellent central location for doing business.

Plussat: The room!!

Miinukset: Lack of bacon in breakfast :(

Plussat: The staff was outstanding! Stella and Aple were terrific!

Plussat: Everything was excellent

Plussat: Room was nice and spacious. Breakfast was great!

Miinukset: Extra 10 bucks to park

Plussat: Everything was nearby and that you could order from the kitchen 24/7 super easy.

Miinukset: Pay to park, I am already paying for a room and taxes and then you charge me to park at your hotel.

Plussat: The room is spacious, and the furniture is arranged well. The bed is comfortable, the study desk conducive to getting work done. The breakfast is excellent. The location, near the Convention Center, the light rail, and restaurants and shops is great.

Miinukset: The fitness room has old equipment that does not work well. These are heavily used, so it would be a good idea to replace them.

Plussat: The staff was very kind and accommodating. The facilities were very clean, modern, and sleek. And the location is incredibly convenient.

Miinukset: The parking situation was confusing since I've never been in the area and arrived in the dead of the night. There weren't clear instructions pasted anywhere explaining what to do.

Plussat: Coffee and hot chocolate bar!! Best breakfast I've ever had at a hotel. Rooms were amazing - huge couch and new furniture!

Miinukset: Available parking was limited in the paid lot behind the hotel.

Plussat: Nice look, new

Miinukset: Everything was great

Plussat: The rooms were all updated beautifully with modern bathrooms and very comfortable bedding. Would definitely stay again !!

Plussat: I loved the free peanut butter

Miinukset: Nothing at all babe

Plussat: Convenient to all the downtown sights. Back patio is right on Gallivan Center plaza. Great views of the mountains. Cheerful service from everyone, from valet to housekeeping to front desk.

Miinukset: Dinner at on-site restaurant was just okay.

Plussat: the staff was great , the bed comfortable , room was nice

Miinukset: parking was difficult , room service was a little slow

Miinukset: Nothing

Plussat: Great location and the view from my window was amazing. Very friendly staff. Clean comfortable bed.

Miinukset: For the price the room was small, No spa, No coffee in the room. Not a hot tub, jacuzzi to be found. Room was hot. I was a very sad girl.

Plussat: The hotel itself is nice. It's comfortable, clean. Seems best for business or couples. The indoor pool was fun with a city view.

Miinukset: We had a few problems with our room upon arrival. Online we had booked a room with a sofa bed, and the microwave/fridge. The room they gave us had no sofa bed for our kids, so they switched us to a room with no fridge/microwave. The staff weren't very friendly. When asking questions about breakfast, facilities, getting extra blankets and pillows etc. they were rude and treated us as if we were being incovenient with all these "silly" questions. The pillows were miserable! Down and feather pillows provide no support so it made sleeping on a nice mattress difficult.

Plussat: convenient location, Nice staff

Miinukset: all else was bad. it smelled, our room had a whole in the ceiling and our bed had hair in it. The breakfast was bad and weird.

Plussat: I liked the complimentary breakfast served in a large dining area. Even with the large crowd, the breakfast crew were able to keep up with plenty of bacon, eggs, biscuits, and gravy.

Miinukset: Parking was horrible. If you didn't get there in enough time, you were out of luck.

Plussat: It was so new and nice and clean.

Plussat: Everything was perfect, no issues whatsoever. The room was cleaned so thoroughly everyday that it felt like we were getting a brand new room every day.

Miinukset: No complaints whatsoever.

Miinukset: Price was extremely high during our stay

Plussat: clean and conveniently located.

Miinukset: They don't have room service.

Plussat: Good breakfast. Better than other places we've stayed. Nice people. Good room.

Miinukset: Breakfast not as good as I remember. Parking was limited. Loading/unloading lane was packed with overnight parking. The regular parking was all taken. We were sent across the street with a parking pass. When we went leave the attendant didn't recognize or no what to do with the pass. Luckily he let us through.

Plussat: I enjoyed the friendly staff, convenient location, and the clean rooms!

Plussat: The beds are comfortable.

Miinukset: Shilo In is under construction. Do not stay here unless you absolutely have to. The front lobby is cold, the parking is behind the Shilo Inn (you have to walk around the block to access the parking). Construction in the building is from 7am - 7pm (noisy and don't even try to sleep in). After I got to the Shilo Inn, is when I realized how much work is being done, and I still paid full price.

Plussat: The room was very nice. The facility was clean and well situated. I really liked the pool, sauna, and the overall room.

Miinukset: My friend ended up getting food poisoning after eating the breakfast. Please make sure that your food is fresh. He got very little rest that night and ended up vomiting for most of the trip.

Plussat: Great location and the pool was opened 24 hours!!!!

Plussat: Great location!

Miinukset: Elevators were constantly broken and the stairs were off limits so sometimes the weight for an elevator for 20-30 min

Plussat: The staff was amazing! They were all so polite and just wonderful. The room was fantastic as well!

Miinukset: Nothing!

Plussat: Great view to watch the fireworks.

Miinukset: Nothing.

Plussat: Location

Miinukset: A sfaff in the reception embarrassed me. I asked her to keep my tumbler while I lift my luggage to the room and when I came back, it was gone and she just said "Maybe somebody took it. Sorry for that!" That was all she said.

Plussat: The room was clean and neat, had everything we needed.

Miinukset: If you're a young couple I'd advise you to try a different place. My fiancé and I are 20 and 21 so we're very young and there was no one there around our age in the slightest. Which for me usually would not have been a problem except for how the lobby was so beautiful yet smelled like an retirement home, and to the point it was so overwhelming I got a headache because of it. And anyone who knows me personally knows I love old people but the hotel is more so fitted to an older age group. Also the rooms were very small for what I paid for. On top of that I originally booked a room with a King bed I was told my room was not cleaned yet mind you it was almost 5pm. So the lady at the front Desk said she'd "upgrade" me to a two queen room with a balcony and a "view". WRONG our room was facing the back of a building, no view whatsoever. Overall if your in your 20s I don't recommend this hotel unfortunately.

Plussat: The room was clean and updated, needs an updated tub though. The bed was comfy and tv was big.

Miinukset: The tub and shower were not as clean as the rest of the room; would have liked a more updated and bigger tub. There was a dog that kept barking, I understand the hotel is pet friendly but it was annoying because it barked for a long time at night and again early morning. Maybe get thicker walls or something to muffle the sound? Also heard room cleaning and vacuum very early above us.

Plussat: Clean, modern interior. Great price. Spacious room and friendly staff.

Miinukset: Room 508 had a little bit of deferred maintenance. Can't complain for the price I paid, but expect more from a Sheraton property.

Plussat: Great experience overall! Nice rooms, comfy beds, great location close to everything downtown. The property was clean and the lobby smells amazing! Service at the bar was great!

Miinukset: The bathtub in our room was not flat bottomed but curved and very difficult to stand in. Seems quite dangerous in fact. The door to our room was right next to another rooms door and all morning heard the bellman knock, then heard people go in and out all motioning long.

Plussat: The spacious room.

Miinukset: The long walk to our room.

Miinukset: Beds were horribly soft.

Plussat: Very nice bed, room and bathroom. Clean and just like you would expect. The staff in the front of the hotel was great.

Miinukset: I tried to go into the bar for a drink. there were 6 other individuals at the bar, all had empty drinks. I asked one of them doesn't look good for getting a drink and they laughed. So the bar situation is pretty bad.

Plussat: She ratings are on e of my favorite hotel chains. When we got there, we got an upgrade and got a spectacular view of the city. Loved it