Salt Lake City hotellit lähellä City Creek Center

Plussat: It’s a beautiful place to stay. It’s quiet and safe. The staff are professional and efficient. Parking is close, clean and well lit.

Plussat: Beautiful hotel, great pool.

Miinukset: Quality of the beds is OK, but for a 5 star hotel, this can improve.

Plussat: Perfection! We have stayed in hotels all over the world, and compare them all to the Grand America. We have 4 boys under 10, and even they feel welcomed. Its hard to find such a wonderful hotel that exceeds all expectations and is still family-friendly

Miinukset: Nope!

Plussat: I loved the spacious suites, the glamour of the hotel and the staff. The rooms are larger than many homes in Hawaii! This is my second time staying at the hotel. The location is close to the public transportation, which made it easy to go without a car.

Miinukset: No coffee pots in room

Plussat: I love the pool! Also the wonderful fountains and gardens. I loved the music, be it a harp in the lounge or Jazz in the evening. It is truly grand. The toy store is amazing too! We had a stay- cation.

Miinukset: I don't like paying for a cup of coffee in the morning. Really?

Plussat: Beautiful hotel. Professional, efficient staff. Quiet.

Miinukset: No dislikes.

Plussat: It was immaculately clean and beautiful and spacious. Very luxurious and felt well taken care of.

Miinukset: $20 Cost of parking. $20 Cost of movies.

Plussat: The hotel staff was very friendly and they gave my daughter a chip to give to the front desk the following day to open a chest and pick out a toy (stuffed animal). The number of shops and food places is great.

Miinukset: My only disappointment is that they left two things of lotion instead of one conditioner. They had left a lotion in the shower with the body wash and shampoo so we didn’t have conditioner. Honest mistake though.

Plussat: Handy location, professional & engaged staff, grand and a little lux, spacious suite with dual balconies, comfortable bed, modern smart televisions, good shower with good water pressure and temperature range, multiple restaurant options including highly recommended sister property across the road.

Miinukset: Nothing sticks in my mind - high end property priced accordingly and delivered as advertised.

Plussat: Parasta mitä palvelun ja vaivattoman hotelliasumisen tiimoilta on tarjottavissa. Luontevaa ja jopa hämmästyttävän huomaamatonta palvelua ja kaikki kuitenkin TIP-TOP, Great!!

Plussat: classy place, easy access to/from the airport.

Miinukset: No

Plussat: The room was very clean and nice.

Miinukset: The food

Plussat: Welcoming, clean and friendly

Miinukset: Nothing

Plussat: Very spacious rooms!

Plussat: Room was updated and very nice. Swimming pool with 24-hour availability was excellent

Miinukset: Realizing that they are remodeling, that was the only detractor from the experience because of a lack of parking spaces. Overall a great experience.

Plussat: The staff were great, the pool and facilities were open 24/7, there was a bar and restaurant in the hotel, and free cookies after 5p! The rooms were super clean, comfortable, and up-to-date.

Plussat: Quiet and clean rooms. Staff was very friendly and helpful - we felt like family. We didn't eat there so I can't speak about the food. We'd definitely stay there again.

Miinukset: Nope - everything was perfect.

Plussat: It worked for the most part for my needs.

Miinukset: The bed was definitely used. It was sunken in the middle

Plussat: The cleanliness and the size of the rooms were great!

Plussat: Quiet, spiffy remodeled room, friendly staff, very clean, hot water, comfortable bed

Miinukset: A small oversight during our stay--alarms tested for 10-15. Most were notified, we somehow missed the memo...

Plussat: Coffee, snacks

Miinukset: Needs breakfast included in price!

Plussat: Cookies in the lobby are delicious and the mints they have. The lady who checked us in was very friendly. Our stay was very comfortable.

Plussat: The bed was brilliant. Great mattress and great bedding.

Miinukset: Wish breakfast would come standard with all rooms booked.

Plussat: The staff at check in were very nice and welcoming.

Miinukset: It would have been nice to know about the construction going on.

Plussat: Room was perfect. Loved that there was high end shampoo, conditioner and body wash ready to use. Bed and pillows were extra comfortable. Perfect down town slc location.

Miinukset: HATED that i had to pay an extra $14 for parking, i think it should be included also so many fees tacked on to it. I booked my room for $139 and at the end paid about $180 with parking and fees.

Plussat: It was very close to the giving center so we were able to just walk to our event rather than worrying about parking.

Miinukset: I don’t understand how you can pay over $--- for a single bed room plus taxes and fees and then still get charged for parking.

Plussat: We went to the Jazz game and it was really nice to be able to just walk across the street to our motel when the game ended,

Miinukset: Parking garage was a little tight and the elevator in the parking garage was incredibly slow. The inside of the building was clean and had a nice set up.

Plussat: Front Desk Personnel excellent service and location was great. Planning to book for next year Conference stay.

Miinukset: Nothing

Plussat: Everybody in this hotel were awesome. my husband ended up having a seizure and the staff was exceptional at making sure he got treated and got the care he needed. on top of that several hours later they called me just to make sure he was OK! thank you so much Courtyard I will stay with you again.

Miinukset: There was nothing I didn't like

Plussat: The room was very clean and modern. The bed was comfy.

Miinukset: I had to pay $14 for parking for 1 night. That is crazy. Also I wasn’t told how much it was when I booked or when I checked in. I only noticed when I got the receipt by email.

Plussat: Location was perfect as my daughter and I came there for a Disney on Ice audition. So that worked out well to see the show on Thursday night and audition Friday. Friendly staff at hotel.

Miinukset: Our room wasn't made up completely - no one had replaced the toiletries from the previous guests' stay.

Plussat: Rooms comfortable and clean, staff exceptional

Plussat: Everything about my stay was perfect.

Plussat: Great Location, Friendly employees, very clean rooms. Hotel is just west of the Vivant Arena. Walking distance to shopping centers, restaurants , etc. We really enjoyed our stay. We will be returning again soon. They also offer a Bistro Bar at the hote

Miinukset: No everything was perfect!

Plussat: Clean and updated.

Miinukset: The pool was super cold. My daughters hands, feet and lips were purple. The reason we picked this hotel was for the indoor pool but we only last an hour because we were all too cold to swim longer than that. Bistro menu wasn’t kid friendly.

Plussat: parking room in a downtown location.

Miinukset: no complementary coffee, not a fan of paying for a cup of coffee

Plussat: Super place! Highlyrecommend

Plussat: The spacious rooms. We had two double beds and a sofa bed couch. Plenty of room. Breakfast was great too.

Miinukset: The location to Temple Square is not ideal, like advertised. But it is super close to the trax. The area is clearly being “improved” on.

Plussat: Cleanliness and decor

Miinukset: We booked a room with 2 queen beds. We got there and checked in. The staff was very friendly. My 21 yr old son unloaded the luggage and took it to the room while I parked our vehicle in the parking lot behind the building. Once I arrived at the room, we found it only had one bed and a pull out couch. I called the front desk, answered and asked if he could call me back. I waited 30 minutes, no call back. Called again and explained the situation. He said he was sorry but they had overbooked on 2 queen rooms that night. Look, I understand accidents happen but as soon as we came to check in, I should have been made aware and we would have had them cancel our room and I would have found a place with two queen beds. My son is 6’6” and I’m 6”0” tall. Neither one of us comfortable on a crappy pull out sofa. Inexcusable in my opinion. He offered to comp my parking for the inconvenience ($10). I said that was not enough. He talked to his manager who offered another $10 off for a total of $20 off. By this time it was 10pm and I did not want to get back on the road and find another hotel. But this will be the last time I stay at a Hyatt. To me Hyatt has always been a top notch brand but I’m very dissatisfied with this encounter.

Plussat: The room was bigger than I expected...

Plussat: It was very close to the Vivint Smart Home Arena

Miinukset: The drinking glasses in room had finger prints all over them, not sure they were clean. Was charged 10.00 for parking at the hotel!

Plussat: The room!!

Miinukset: Lack of bacon in breakfast :(

Plussat: Clean and updated

Miinukset: N/A

Miinukset: I booked a king room with a tub, i saw the pic online, when i got there they did not know what i was talking about and did not have that option

Plussat: The large room

Miinukset: Moderating the AC.

Plussat: Super sweet staff :) breakfast was awesome!! Room was spacious:)

Plussat: Being next to Vivant Smart Home Arena

Miinukset: The bad placement of the toilets. Glasses in room were not clean

Plussat: Close to downtown. Hotel and room were very clean and staff was excellent

Miinukset: Nothing wrong

Plussat: location and the waived parking fee

Miinukset: the daytime attendant was very curt and almost rude, but since things werent so busy maybe he was on edge/

Plussat: The room and staff

Miinukset: Nothing was bad about the stay

Plussat: It was new, clean (with one exception) and the in room amenities were great. Great location.

Miinukset: There was a staff member, who was unprofessional and grumpy, but other than that we were impressed with the hotel, until we found dog poop under a chair in our room. The person at the front desk seemed as surprised as we were to find it.

Plussat: Location

Miinukset:  the staff. He needs to be retrained immediately.

Plussat: Space, customer diversity, professional staff, decor, cleanliness

Miinukset: Wood floors in room

Plussat: Customer service

Miinukset: Lots of construction my rental vehicle window shield was damaged from some construction.

Plussat: I was really happy there was a parking garage, I felt my car was safe. The view from our room was amazing. We could see the mountains and the beautiful downtown buildings. Also the most comfortable beds in a hotel I've ever slept in!

Miinukset: Very small vanity space and a pretty small TV. There was no door flyer to let housekeeping know we were still there sleeping, so I was woke up at 6:30am from knocking and keys opening our door.

Plussat: Size and cleanliness Coffee machine The clerk allowed me to check in at noon since the pandemic had resulted in my not being able to be at the hospital where my husband was having surgery. At no point did Isaiah offer to let me wait in the lobby.

Miinukset: Clerk was also not wearing a mask during the pandemic. Fan in room is very laud. The top bed cover while light, is not breathable and had problems getting to a comfortable temperature, sweating under the cover, but chilly with just the sheet. The clerk, Isaiah S while helpful, talked very fast did not explain the parking entrance or how to use the door entrance card. He had to come out and struggled to get the parking bar up then never offered to assist me into hotel which had no handicap access from first floor parking. The card key would not work again so had to walk around to front. Isaiah never apologizes, but he did replace the entry card. When I made my reservations, nothing was said that there would not be a full breakfast or that the restaurant next door was not doing carry out. As a woman staying alone, I would have wanted to know this. Also the room rate should have been adjusted down for not having a full breakfast.

Plussat: Staff

Miinukset: No

Plussat: Good location. Good shampoo and conditioner in the shower and complimentary toothbrushes and toothpaste available.

Miinukset: The front desk person wasn’t very friendly. The room wasn’t completely clean. The air conditioning was difficult to work and it was hard to maintain a good temp all night.

Plussat: Modern design

Miinukset: Out of conditioner

Plussat: Hotel employee  waswonderfully helpful as were the cleaning personel and the woman working the front desk in the evening.

Miinukset: My bedroom window did not open