Salt Lake City hotellit lähellä City Creek Center

Plussat: The rooms were clean and the breakfast was items offered were plentiful and delicious.

Miinukset: Even though I was paid in full, the staff charged my card again for the full amount without notifying me. I have been checked out for 3 days and there is still a hold on the funds.

Miinukset: Everything is good. The stove is not very strong, you need wait long time to boiling water. And our garage key is not working.

Miinukset: The parking was not accommodating. Requiring your customers to sign a non- liability form is not appealing to return to this facility.

Plussat: Very nice!Special afternoon tea is good!

Plussat: Great breakfast Great staff

Plussat: Breakfast was great, lots of options. It would have been nice if it were available a little later (closing at 9am was hard as we have teens). The neighborhood is close to sights and attractions/public transit and many good restaurants

Miinukset: Not the fault of the property but there are homeless people in the park next door. I didn't feel unsafe, but just wasn't expecting it.

Plussat: Spacious rooms with all the conveniences.

Miinukset: Breakfast ram out of oatmeal too early. Could have had some berries.

Plussat: Perfect! Room is very clean, very comfortable,very spacious. the staff are very nice and helpful. Front desk man is very polite and professional and nice. My family enjoy !

Miinukset: Nothing

Plussat: The lobby and breakfast area are attractive. The property was very clean and well appointed. We didn't use the kitchen in our suite much, but it was well stocked with dishes and cooking gear. The bed and furnishings were comfortable. My family enjoyed the pool area. The staff was friendly and helpful. Included food options were nice. It was a quick drive to main attractions in the city and the airport from this hotel.

Miinukset: We opted to pay for underground parking ($10 a night) as opposed to finding a spot on the street. The park across from the hotel had a large homeless population. This was not a big problem but did detract us from walking in the area with our young kids.

Plussat: Everything was amazing. Very comfortable and clean .

Miinukset: A lot of homeless population across the street from hotel.

Plussat: The room (suite) was very large and offered room for more than 2 people. It was equiped with an entire kitchen and refridgerator. A dining table was also there. The bathroom was very large and offered very nice Neutrogena brand cosmetics.

Miinukset: Parking was unfortunately not included. ($10 per night)

Plussat: The room was large and comfortable

Miinukset: I did not like that you had to pay for parking and the breakfast buffet could use a little better choices.

Plussat: A very good big "old style" hotel in a convenient location. Very specious rooms with very good clean facilities. Free parking is a bonus. Service is fine and friendly. The breakfast is quite satisfactory, although when big groups come through is can feel a bit lacking.

Miinukset: Slightly dated decor. Slow topping up in the breakfast room.

Plussat: The room is bigger than we expected! Breakfast options are good. Good location

Plussat: A great stay! Ben at the front desk set the mark with his totally warm professional welcome. He explained all of the services and amenities of this little "Jewel" of a hotel. Wonderful location. Outstanding breakfast. Extra security on property. Impressive housekeeping staff. Everything worked!, i.e., Doors, plumbing, lights, TVs, radio/ alarm clock, coffee pot,refrigerator, microwave. Everything.

Plussat: The breakfast was excellent. The hotel was central to the public transportation

Plussat: Comfortable beds and good customer service! These are the two things I want the most from a hotel!

Miinukset: I think the $50 pet fee is high for the quality level of hotel

Plussat: Pool and hot bath Nice breakfast

Plussat: They also have a great breakfast buffet, better than most of the larger chain hotels.

Plussat: Close to downtown. Spacious room and bathroom. front desk was very friendly and helpful, they also checked the things to do for us on July 4th.

Miinukset: —-

Plussat: Continental breakfast was excellent. Real eggs with veggies!

Miinukset: Nothing

Plussat: The spa bathtub was amazing

Miinukset: No ice bucket in the room

Plussat: We love the room beds were very comfortable and the hotel is well suited and priced right

Miinukset: The location was great, the staff was very pleasant the breakfast was very good and alot of it, the room was spacious and very clean and comfortable we got the hotel for one night we will visit again .The Crystal Hotel is a very wonderful place

Plussat: Very spacious and comfortable room. Great value.

Plussat: Excellent accommodation in walking distance to the main attractions (Temple Square, City Mall, ..). Rooms are large and clean. The breakfast selection was excellent: the best buffet breakfast that we had on our trip. Parking on site costed $10 and we were able to leave the car there until the afternoon after we had checked out.

Plussat: Super place! Highlyrecommend

Plussat: Room accommodations perfect for the family Cleanliness excellent

Miinukset: The TV not working properly it will be nice to give us a discount at least

Plussat: Bed was really comfy with spacious rooms, breakfast was good, staffs were very nice.

Plussat: The location is nice

Miinukset: I had the Main Street and side walk right beside my bed. They left ear plugs on the bed so they know it is noisy. Not what I want to find after traveling across the country.

Plussat: Breakfast

Plussat: The location was Ok, however the breakfast was not up to the level I thought it should have been. Items to be served were barely warm. Hotel and room itself and the staff were excellent.

Plussat: Spaciousness of our room.

Miinukset: The breakfast area was pretty hectic and crowded but the food, coffee was plentiful.

Plussat: We arrived late and were welcomed personally.

Miinukset: We didn’t like being asked our room number or email address when we went to breakfast.

Plussat: Great food, nice room

Miinukset: Nothing

Miinukset: I booked a king room with a tub, i saw the pic online, when i got there they did not know what i was talking about and did not have that option

Plussat: The breakfast was awful as most hotel breakfasts are.

Miinukset: same old thing- nothing new or exciting

Plussat: Great location

Plussat: I did not like anything about my experience other than the bed.

Miinukset: Everything but the bed. Insanely overpriced.

Plussat: Guess I m used to paying California prices for hotels. This place is amazing! Beautiful, kind staff, large clean rooms. I now wish to return to this hotel w/ my family. What a treat!

Miinukset: The ice machine is every 3 floors. But there was tasty strawberry n lemon infused ice water in the lobby.

Plussat: Location

Miinukset: Parking was not clearly marked. Since we've never been to SLC we didn't know where to park when we arrived since we didn't want to valet the car. Otherwise, it was fantastic location.

Plussat: Wine hour with hors d’oeuvres and morning coffee

Miinukset: No drawers

Plussat: Staff was fantastic!

Miinukset: Bed was a more firm than what we expected.

Plussat: Clean linens, full size amenities, nearby parking

Miinukset: This was our first time here. The hotel doesn't say Kimpton where you can see it from the street. The sign actually says Monaco and we thought we were at the wrong hotel. It was confusing

Plussat: Location Nice and Warmly décoration Free hot beverages in the morning Free newspapers at the desk entrance

Plussat: The decor was beautiful! The service was excellent.

Miinukset: The parking situation was a bit of a surprise. There isn't a parking lot readily available. It pretty much is valet parking only. I hadn't planned to pay an additional $26 to park my car for the night.

Plussat: Beautiful and restaurant was amazing

Plussat: The location was great, and the experience with the majority of the staff was excellent.

Miinukset: The valet service was good until we discovered the we had some broken things in our car. I called in to talk to someone about it and they are already saying it must just be “normal wear and tear”. That’s some pretty crazy wear and tear in a single night.

Plussat: Fantastic staff Clean rooms Always fresh water in lobby Amenities were perfect for us

Miinukset: There was nothing to not like! The staff was attentive and always ready to help. I never opened the door and I never wanted for anything Perfect stay!

Plussat: The staff, especially Elisa, made my grandson’s birthday very special.

Miinukset: Food was too expensive and not good.

Plussat: There is always friendly staff to help with whatever you need when you stay there. Once you leave getting ahold of the hotel by email or phone is ridiculous and takes weeks for responses. The location of hotel is great but that’s about it.

Miinukset: The more I stay here the more I notice it just seems to be getting dirtier. There is spider webs on the lights both in the room and in the hall way. There is dead bugs in window seals and a few times I’ve had live bugs walking around which is gross. I paid for balcony suite only to get a room with a screwed shut balcony, and when I asked why it was locked they never would say. Crumbs and food on the counters In room. I don’t go to a hotel to have to clean my room first before I can even use it! It’s pretty gross seeing someone else bodily fluids all over bathroom walls and on counter. How does a maid miss that? I’d assume just laziness... Don’t forget anything! My fiancé left an item hanging in bathroom and we didn’t realize until we got back home hours later. I know 100% fact it was left in room because it wasn’t in my bag when I unpacked it and the last spot it was put was hanging on the bathroom door in my room which sucks because it was a $150 piece of clothing and it took almost 2 weeks for Sheraton to reply and say it wasn’t there. I’m sorry but it doesn’t just disappear and after 2 weeks of no answers from them of course it would be gone I’m sure the maid loved it. I’ve stayed here many times and only recently has it gone down hill. They didn’t care last time so I’m sure they won’t care about this review this time but I know some people will! The Sheraton USE to be nice but my last few stays it just keeps getting dirtier and less caring about customers. My last stay makes me debate ever staying there again. To pay $160+ and have a dirty room is a joke! If your not staying in a $300+ suite your room will be more than likely be dirty all mine have. The only time I’ve had a really clean room without bugs was staying in the presidential suite.

Plussat: Location

Miinukset: NA

Plussat: The staff was friendly and professional. They accomodate our special request for a particular room. The room was clean, updated, and spacious.

Plussat: The HUGE room!

Miinukset: Elevators are VERY far away from some rooms.

Plussat: The Clerk that checked us in made sure we were taken care of as I had called and upgraded to a suite with a jacuzzi in the room for our wedding anniversary and apparently the lady that I had spoken to confirmed this with me but did not in the system.

Miinukset: The only let down was that we did not get the room that we were expecting and the public hot tub was also broken as the time not heated so it was a let down for our stay to not be able to enjoy this.

Plussat: The location is very convenient. The lobby is spacious and comfort. The bed is soft. The staff will give help immediately when I asked some help.

Miinukset: Nothing

Plussat: The bedding and pillows

Miinukset: The location and the food

Plussat: Bed

Miinukset: Not clean. Construction outside. Horrible service.

Miinukset: We came to salt lake for the funeral of a relative. Our air conditioner did not work. The first night we could not sleep because Theron was so humid due to the lack of proper a/c. They sent up an engineer the 2nd day here and it still was not repaired. We called again to fix this and all they said they could do was bring a fan to the room. I could not believe it, there was not a solve all along and no empathy from the hotel or no compensation for the room due to this issue. We basically paid full rate and didn’t have air conditioning.

Plussat: Love the staff, hassle free check ins, and everyone here makes me feel comfortable.

Miinukset: Excellent stay as always... never dissapointed at this location. Great service, comfortable beds, and an all around stresss free environment.