Salt Lake City hotellit lähellä City Creek Center

Plussat: The room was clean and beautiful. The bed was comfortable. Great water pressure in the shower and tub.

Miinukset: We ate at the cafe thinking it would be less than the lounge after traveling for 6 hours. We waited OVER a half hour for our meal which we believe was forgotten to be placed as others around us were served, and it was extremely expensive and very small for 100.00 The gal at the desk also said she was going to comp our parking and gave us a ticket, but upon checking out we found an 18.00 charge to our room for valet. We didn't valet, and we had to pack our own bags up to the 14th floor. Service and billing sucked s both either were lacking or overcharged us. They seemed only to care about another dollar.

Plussat: Stafff

Miinukset: Old geezer said couldn’t bring bike upto my room (Not riding it but through his precious lobby )

Plussat: Location excellent for short stay In SLC Nice outdoor pool

Miinukset: Rather impersonal and slow room service - 50 mins for toast and coffee

Plussat: Beautiful hotel, great pool.

Miinukset: Quality of the beds is OK, but for a 5 star hotel, this can improve.

Plussat: For sure the best hotel in Salt Lake City. Great outdoor pool.

Miinukset: Lasy waiters at the pool.

Plussat: We got a couples massage and the whole experience was amazing. It was my husband’s birthday and everyone was wishing him a happy birthday. The outdoor pool was fantastic—great staff and ambiance, it would be nice to have a little more selection for poolside food.

Miinukset: Beautiful rooms with really comfortable beds.

Plussat: It's a beautiful hotel. The breakfast buffet; terrific. Pool relaxing.

Miinukset: The bed. Should have been replaced at least a year ago; maybe more. For the money we paid $500+ per night we would expect a comfortable bed. Terrible. Since the first time we stayed; about 5 years ago; management has converted the in-room safes so you need to use a credit card to use. Dinner over-priced with skimpy servings. Had lunch and went to the pool for the afternoon. We could not get an adult drink without ordering food. WHAT !!!!! They called it a Utah law, however you could go to their lounge and get drinks only. The Hotel is the loser. Bottom line; management is killing this gorgeous hotel by nickel and diming travelers who are already paying a premium to stay there. Please understand, we spend this kind of money on our accommodations, but we will never think of staying here again.

Plussat: The hotel and room were stunningly furnished and the staff quite delightful. Joan in particular went out of her way to make it a memorable stay. Great spa albeit at an extra $10 but still good value.

Miinukset: The evening meal in the restaurant was disappointing and out of keeping with the rest of the hotel. My steak lay on a bed of diced potato with the possible presence of some other vegetables being mixed in. Very odd. Only five people dining at the same time as us one evening should have given us a clue.

Plussat: Everything

Miinukset: It was very good

Plussat: I loved the spacious suites, the glamour of the hotel and the staff. The rooms are larger than many homes in Hawaii! This is my second time staying at the hotel. The location is close to the public transportation, which made it easy to go without a car.

Miinukset: No coffee pots in room

Plussat: This was my second time at the Grand, and everything about this hotel will keep me coming back. I was in town for a concert and this property is centrally located.

Miinukset: I only have one thing that slipped someones attention. I ordered a salad through room service, and a third of the lettuce was inedible. Thought this should have been caught before it left the kitchen.

Plussat: The rooms were clean and the breakfast was items offered were plentiful and delicious.

Miinukset: Even though I was paid in full, the staff charged my card again for the full amount without notifying me. I have been checked out for 3 days and there is still a hold on the funds.

Plussat: Good location. Helpful staff (solved a booking problem with upgrade).

Plussat: N/A

Miinukset: they forgot to clean our room. Talking to the Manager they promissed 10 % Discount- just to find out 1 Hour later- they didn´t deduct the promissed amount- very bad business never again sorry

Miinukset: No comment

Plussat: Great location. Walking distance to shops and downtown area. Lovely breakfast facilities and secure parking. Very clean and spacious.

Plussat: Perfect location in downtown SLC, nice big clean rooms.

Miinukset: The breakfast room right in the lobby isn’t really professional. Pool area can be a lot nicer without the fences, some music,..

Plussat: Lots of on site eating, great breakfast, roomy suites

Plussat: Clean

Miinukset: Very good

Plussat: Nice facilities, pool area very spacious Nice size rooms

Plussat: Clean, modern decore, friendly staff, walking distance to restaurants, super comfy beds

Miinukset: Extra charge for parking

Plussat: The room was large and comfortable

Miinukset: I did not like that you had to pay for parking and the breakfast buffet could use a little better choices.

Plussat: Our second time here. Just fabulous.

Miinukset: Nada.

Plussat: Room was great.

Miinukset: Didn't like paying for parking.

Plussat: The staff at the front desk was very friendly.

Miinukset: The beds are like sleeping on a slab of granite. Our backs hurt so bad by morning that we couldn’t wait to leave and go home. The fridge was warm so our food went bad waiting for it to cool down. The Hyatt is usually our favorite place to stay but never again at this location.

Plussat: very good breakfast

Miinukset: alcohol rule that everyone need a separate order of food

Miinukset: Heater didn’t work, but room remained comfortable. We’re we supposed to charged $10 for parking in the hotel parking lot?

Plussat: Breakfast was great.

Miinukset: Staff seems kinda unhappy to be there and not welcoming.

Plussat: The breakfast was very good. Fresh fruit, fresh eggs and bacon or pancakes.

Miinukset: Location of the outdoor pool

Plussat: It was very close to the Vivint Smart Home Arena

Miinukset: The drinking glasses in room had finger prints all over them, not sure they were clean. Was charged 10.00 for parking at the hotel!

Plussat: helpful staff and clean room super awesome

Plussat: Close to downtown. Hotel and room were very clean and staff was excellent

Miinukset: Nothing wrong

Plussat: We loved the breakfast! Location was wonderful and room was very spacious!

Plussat: Bed was very comfortable. Room was spacious. Desk staff were extremely courteous, professional, and helpful. Parking was convenient.

Miinukset: Sink was in room. Would have preferred it were in bathroom.

Plussat: John @ the front desk was wonderful. He went out of his way to accommodate us when we decided to extend our stay. He helped us throughout our stay when other staff couldn't. John Is definitely an asset to your company. All of the staff were courteous and greeted us as we passed by. Breakfast exceeded our expections. We appreciated to variety and freshness of the food. The facilities were beautiful and well maintained.

Miinukset: Provide coke products

Plussat: Very clean. Breakfast was very good.

Miinukset: Parking was expensive

Plussat: Full service hotel

Miinukset: Nothing

Plussat: Room was beautiful, newly refurbished. The hotel is quiet. Room service was excellent. The food in the restaurant and bar was excellent. The staff was wonderful. The location made it easy to walk to events and shopping, art. The bed was so comfortable we slept late everyday.

Miinukset: Nothing. Can’t wait to go again this winter or fall for a stay

Plussat: Location, comfort, staff

Miinukset: There was no sports area to watch games with friends.

Plussat: When we checked in the registration agents were very kind. When I went back later, the gentleman made sure there was fresh coffee available.

Miinukset: Hard to enter or exit with luggage cart. Either you had to go up steps or through the lobby where doors didn't open properly. Worst breakfast buffet choices ever. Tables were not cleaned up. Gravy ladle was in a container of water, nasty. Biscuits were cold. Food all over the floor. Attendant was just leaning against the wall making no effort to clean up. No meat choices. Your room rates were much higher than another hotel we stayed at in West Yellowstone. Theirs put yours to shame.

Plussat: Breakfast was great. Family enjoyed the pool.

Plussat: Everything was fabulous Great staff, front desk, dining room, valet & barman. - all really good. Food was value for money & very good

Miinukset: There was nothing I didn’t like.

Plussat: The location was great. We were there for a play at Eccles Theater. Our hotel was in walking distance of the theater and everywhere we wanted to go.

Plussat: Location and cleanliness.

Miinukset: No free breakfast and have to pay to park.

Plussat: Comfy bed! Nice valet and good breakfast Easy walk to temple Square and mall

Plussat: Breakfast okay - American bacon cooked to a crisp is not to Antipodean liking. All else very good.

Plussat: Clean, close to everything, fitness room and pool and hot tub.

Miinukset: Around 8:00 pm someone from the staff mistakened our room for someone else's and did not just knocked, but also entered the room. This was of course very disturbing and awkward. It was an honest mistake, but still awkward.

Plussat: The Kimpton Monaco Salt Lake City, is very cool. Super Chic, Clean, stylish, modern, progressive, Artsy, hip. Can't say enough great things!!!

Miinukset: There were giant size games throughout the hotel like CNECT FOUR, JENGA,and the best one was a wall mounted SCRABBLE!!!

Plussat: They bed and night stand match the pictures online. And the lobby was as described

Miinukset: I was told at the front I had to have two queens but when I got to my room it ended up being the handicap room. The room was next to a electrical closet so I lost space in my room for it. Fridge bar would Not close because the fridge was too big. Someone else’s hair in the shower. Shower was designed for a wheel chair and the shower water overflowed into the main bathroom floor and pooled. Glad I didn’t slip! Water pressure so low!!!! There was no exhaust fan in the restroom to turn on. So we both loved hearing each other while one was using the bathroom. Awkward! Main room entrance hand a air duct cutting part of it. Glad I ducked! Don’t forget the overnight parking. $20.00 on top of the room $$$

Plussat: Great location and good facilities

Plussat: I was very surprised that we received an upgrade. This was my wedding night and a gift from a family member. We were on the 15th floor. However, the view was a little blocked. We had a very nice time in the room you gave us.

Miinukset: There was a little confusion with the name on the booking, but it was straightened out.

Plussat: Loved the eggs Just wish would have had my lovely wife with meb

Miinukset: If I had my wife Heidi with me

Plussat: The staff was friendly and they had his and her robes.

Miinukset: The room was awful. There was a noise the entire night of a machine running from the floor above. The bed was small, and my back hurt in the morning from the bed.

Plussat: Eggs fluffy steak for my dog perfect he said

Miinukset: Too short seemed like I was hardly there long enough to absorb it

Plussat: The staff were fantastic. Bell service was top notch

Miinukset: Nothing

Miinukset: No twin beds. Ridiculously expensive.

Plussat: Staff was excellent, the room was beautifully decorated, loved shower products, coffee was a bonus (DOG FRIENDLY! love it)

Miinukset: Valet was more than listed online

Plussat: Location is perfect. Close to trax, and great restaurants and shopping and theatres and...

Plussat: Great location, great rooms. Good customer service at the front desk.

Miinukset: Price is a little high.