Salt Lake City hotellit Poplar Grove

Plussat: The convenience with the staff just to get our room and to bed.

Miinukset: I felt buggy. And had a hard time sleeping. I saw a bug in the morning on me. No clue what it was so I immediately got up out of bed. Wether or not it's anything at all

Plussat: They offered dinner event on TUESDAY which was great

Miinukset: N/A

Miinukset: AC did not work well, room was warm.

Plussat: Super clean and comfy. The king bed was perfect. The best hotel shampoo and conditioner I have ever used. Great free hot breakfast. I was alone this trip, but would definitely stay again with my family.

Plussat: The corner king room with the jetted tub was enjoyable. A great place to sleep or relax, there was a desk in the corner next to the three big windows, the view was not much due to which side of the hotel I was on; but I am sure on the other side towards the mountain would be beautiful. Good location near the airport, free shuttle service to the airpory and TRAX if you are without a vehicle.

Miinukset: It was advertised on expedia through kayak as a hotel with a restaraunt and bar, ( my second reason for picking it ), and upon arriving I find that the restaraunt and bar are down for a prolonged period of time due to reconstruction

Plussat: Room was large for four of us

Miinukset: Restaurant was not open on Sat. Evening

Plussat: The room was clean, spacious and convenient to food. Ice and vending machines were convenient. The breakfast was excellent. The staff, serving the breakfast and keeping the eating area clean, was friendly and efficient.

Miinukset: The front desk clerks weren't very friendly but maybe they were both having bad days. A smile goes a long way.

Plussat: Extremely friendly desk staff room was very clean and comfortable. Suprisingly quiet on the first floor

Miinukset: Hot tub needed cleaned. Wasnt terrible but needed a good scrub (brownish spots on side furthest from stairs)

Plussat: refrigerator,microwave, restaurant downstairs, staff members, convenience store

Plussat: The staff was excellent, rooms clean. Typical continental breakfast.

Miinukset: Everything ok

Plussat: Hotel was clean, breakfast was fine.

Miinukset: Hotel seemed cramped. I'm guessing it was a lower quality hotel that was converted to a Fairfield. Also, the smoke detector in my room started chirping at 1am due to a low battery. The staff did their best to deal with that and gave me some credit on my bill. I think they handled the situation as well as they could, but it shouldn't have happened in the first place.

Plussat: There was nothing to distinguish the hotel from others.

Plussat: The beds were comfortable. The indoor pool was nice, though we didn't use it. The warm cookies were really good.

Miinukset: The onsite restaurant had terrible food and the service wasn't very good. The server didn't know anything about the local beer they sell there. Of the party of 4 that ate at the restaurant, not one person finished their plate of food. The veggies were much too salty, the steak had no flavor, the fries were cold, and the chicken with salsa was only mediocre. The prices were high for the quality of food and service. They also placed two holds on my card. One for incidentals and one for the room but they held about $50 more than I should have been charged for the room. When I called the front desk I was told that sometimes they charge double for incidentals and that those charges should be dropping off my card soon and I would only be charged for the price of the room.

Plussat: clean room, but staff are not so friendly

Plussat: Hot cookies

Plussat: Clean and tidy

Miinukset: No continenatal breakfast, no free food!!!

Plussat: Clean room, helpful staff, comfortable beds and buffet was good. The gym was well maintained and lightly used.

Plussat: Breakfast, clean room, good bed, quiet, good location, relatively safe.

Miinukset: Observed some door propping but doors locked at night.

Plussat: Staff, quick checkin

Miinukset: Very noisy heating system.

Plussat: Nice hotel, especially when considering the deal we got through Kayak. It was close to the expressway and I would definitely stay there again.

Plussat: The executive room breakfast was pleasant and attended by a very nice server. The large pond outside was nice for a stroll around in the morning. The bed itself was comfortable and the room was nice and large.

Miinukset: The counter staff when checking in made us wait and excrutiating amount of time, and even called a couple in front of us that had arrived later. The check-in cookies were overly sweet and not fresh, but heated. The pillows were abundant, but none of them were comfortable. The TV didn't work, period. If you pushed the power on it would take about 5 minutes to load a blank channel and then if you hit menu or guide it would turn off, and it would also just randomly turn off for no reason. There was bits of damage all throughout the hotel, from pieces of moulding to chips on the cabinets. The soap provided felt impossible to rinse off. My room was not cleaned in the two days I was there. The worst of all however was the fact that I had prepaid for my room and at checkout I was billed for the room again without consent, a fact I didn't realize until arrive home a day later. I had to call them 6 times to speak with someone to reverse this charge, even though from the first call it was acknowledged that this was in error, and I never actually got through to anyone, I simply had to leave a message explaining what happened. I received a call back two days later on my answering machine while at work that it will be refunded to my card and I'm still waiting for that to go through. I will never stay at a Doubletree or Hilton again.

Plussat: I was very impressed with the staff, the hotel overall and the food.

Plussat: Location

Miinukset: Young and inexperienced staff

Plussat: Rooms were a little older but manageable

Miinukset: Had a loud constant humming noise coming from the outside.

Plussat: Comfortable king size bed. Spacious room. Cheaper parking than the airport plus a shuttle to get you to the airport. Complementary breakfast

Miinukset: The couple in the room next to us was not loud, they had their tv on and they were talking in a normal voice yet we could hear them as if they were in our room. We had an early flight and needed to sleep but we could hear every door shut in the hotel and every bag roll down the hall. We didn't sleep much that night, in truth the plane ride offered a better atmosphere and we slept great during our flight.

Plussat: Great hotel. Very clean

Miinukset: A little far from the downtown area.

Plussat: Breakfast

Miinukset: Black hairs on bedding and towels

Plussat: Nothing

Miinukset: I arrived in the middle of a very violent thunderstorm. When I tried to register, they informed me that they had over booked and had no room for me. Right after I left the parking lot, lightning apparently knocked out the power in the area. I had to drive another 1 1/2 hours in that storm.

Plussat: Great Stay!

Miinukset: No wifi

Plussat: Everything is pretty new

Miinukset: A lot of the facilities are broken, water wasn't hot, and very limited choices for breakfast

Plussat: The location and comfort were perfect!