Salt Lake City hotellit Poplar Grove

Plussat: Breakfast was great. Very Comfortable bed. We will be back.

Plussat: Location. Also, facilities were good. Hotel was clean.

Miinukset: The breakfast had very little choice, especially for vegetarians.

Plussat: Very Nice hotel, great staff, good breakfast and very good value! Great Job!

Miinukset: Nothing at all

Plussat: Person at time of check-in was very friendly and helpful, even though she was very busy.

Miinukset: I was told that the 5 AM shuttle to the airport was fully booked and that I would need to take the 4:30 shuttle. Showed up at the front door a few minutes before 4:30 and waited. At 4:40 an employee walked by so I asked about the shuttle. He radioed the shuttle driver and told me that the driver was at the airport and would be back in 8 minutes. At 4:53 the shuttle driver showed up and picked me up and drove to the hotel next door and went inside. Waited for a person who had a 4:17 shuttle scheduled til 5 AM, then finally drove me to the airport. If you give a time commitment to a customer you should keep the time commitment.

Plussat: Loved everything else! Nice room. Not too big, not too small. Very clean. Everything worked. Pool and hot tub were very nice. Breakfast was a hit with everyone in our group. Eggs could have been a bit hotter, but they were not cold by any means. Staff was helpful and friendly. Would definitely recommend.

Miinukset: Not the hotel's fault, just a bit distant from major restaurants.

Plussat: Room was clean and bed comfortable. Facilities were well kept. Breakfast was great every day. Wifi signal good. Have a pool and hot tub but didn't get to use them - didn't get time. It was just a great stay and we will go back next year

Plussat: Everything. The staff, the hotel and the location.

Miinukset: Everything was good. No complaints at all.

Plussat: I expected a basic Comfort Inn, but this location was much better than my expectations! New, bright, and comfortable. I would definitely stay here again. Also, the manager greeted us and struck up a conversation upon our departure. He took a genuine interest in our travels -- a real connection!

Miinukset: A little pricey, but on par with an airport hotel, and competitively priced for surrounding hotels.

Plussat: Staff was polite

Miinukset: Nothing

Plussat: Closeness to the airport. Friendliness of staff. Cleanliness of room.

Miinukset: Nothing

Plussat: Rest was possible because it was so lovely and clean. It smelled like flowers when we walked in tired from our long drive. Very lovely staff too.

Plussat: Everything except.

Miinukset: No free breakfast

Plussat: Our flight was such that we had to leave at 6:15am and breakfast was being served starting at 6:30am. So NO breakfast. Please change your hours to start breakfast at 6am

Miinukset: The receptionist I called to make the reservations had poor English and very difficult to understand !!!!

Plussat: Close to airport. Transport to airport was very efficient.

Plussat: The staff was friendly and helpful. had a good stay. I would highly recommend this facility

Miinukset: all was good

Plussat: Device in hotel is good, free car park is very convenient and the hotel is quite close to the airport but sitll quiet..

Miinukset: Aircom in room seems a little bit noicy, and there is no free breakfast and the paid food seems simple. If you want to have other food you must drive out.

Plussat: There was not free breakfast. Which is ok, but we were charged 12.99 a person for food that was far from eatable and my stomach was sick for the 3 hour drive home.

Miinukset: The food

Plussat: Room is big, clean and comfortable. Price is reasonable. And staffs at the front desk are friendly and helpful.

Miinukset: However, we were surprised to see there are THREE duplicate charges on our credit card. We called several times and nothing got solved. Now we have to try disputing those duplicate charges through credit card. What a messy!

Plussat: Would have rated excellent except hotel over booked rooms on our first nights stay and we were forced to find another hotel at 1:00 am in the morning. Very very frustrating after a 10 drive due to a family emergency.

Miinukset: Hotel said they had no contact info for us. Hotel said only contact # they had was for booking.com. This problem needs to be addressed by booking.com because they had my contact phone info.

Plussat: Room was very clean

Miinukset: Nothing

Miinukset: I did not think we could eat the breakfast. It had a sign about wait for your server and a price for the breakfast buffet so we did not eat. If I had know (should have asked) we would have ate!

Plussat: Great hotel. Large clean room. I should give a 10 for all responses but think that would be pushing it They had Chicken barbecue and chips and slaw along with wine and beer and soda. full kitchen if you need it.

Plussat: We loved that our room had a full kitchen with all the dishes we needed to cook. The bed was comfortable and very clean. The swimming pool was a lot of fun and it was great that they had towels for us. We really enjoyed our stay.

Miinukset: The breakfast selection wasnt my favorite but was acceptable. Room service came very early.

Plussat: Nice, clean, shuttle, breakfast.. All great!

Plussat: It was close to the hotel and the price was in budget.

Miinukset: I m in a wheelchair. It was way too hard to move around in because it is very cramped.

Plussat: The style of the suite was amazing. clean. The receptionist was very good, informative and helpful.

Miinukset: Around the backside there is an exit where there was very foul smell possibly from Sewage. this smell was not all the time though. Next day in morning it was not there.

Plussat: Breakfast was great and convenient Comfortable bed with plenty of pillows Airport shuttle was exactly what I needed

Plussat: Convenience and the large room that fit our family comfortably.

Miinukset: No, breakfast was ready promptly at 6:30 and the shuttle dropped us at the airport.

Plussat: They offered dinner event on TUESDAY which was great

Miinukset: N/A

Plussat: Location

Miinukset: So dirty! Bathroom had remnants of previous guests hair and clippings. The fold out bed was so dirty with more of the above that we closed it and slept on the couch.

Plussat: Friendly staff, good location.

Miinukset: Plugged bathtub.

Plussat: Clean, friendly. Good breakfast.

Miinukset: Near airport away from the city. Nothing much around.

Plussat: They provided dinner for an event that they have every week. That was great and it was the first time that I have seen this in any hotel that I have stayed before. The pool was excellent ad the water temperature wss not cold

Plussat: Free breakfast and coffee were decent.

Miinukset: Smelled musty in my room and the fridge constantly made loud humming noises. Very outdated building in general.

Plussat: The location.

Miinukset: First I messaged about a baby crib, we called 4 hours before we go and they told us nobody saw the email, but they will take care of it. When we arrived, there was no baby crib and not only, they gave us a dirty room that wasn’t cleaned at all. There were full trash cans, bed was used, towels were used, disgusting.. and in 3 am we had to wake up our son to move to another room. Most likely it the housekeeping mistake, the lady from front desk tried to do everything, but that was unacceptable.

Plussat: Breakfast very well Room are very clean and confortable

Miinukset: Flexibility to make changes in my booking due to rate

Plussat: Close to the airport

Plussat: Good selection and good facilities.

Miinukset: A room on first floor and near pool, but was not available.

Plussat: very friendly staff- clean room and quiet

Plussat: Great breakfast, close to airport, free airport shuttle (had to wait about 10 min for it, but nothing bad).

Miinukset: Hot tub wasn't as clean as it probably should have been.

Plussat: Very pleased with the room. Loved the bed. The bed was so soft and comfortable, also the continental breakfast was large. Great food! Great experience.

Miinukset: My daughter received a call from someone saying their name. Very rude to my daughter. NO ONE knew we were staying at that hotel, she didn't even know. My daughter's name is also very unique and not too many people know how to pronounce it.

Plussat: Comfy bed

Miinukset: Wish it had cinnamon rolls at breakfast

Miinukset: You did not have the second room I booked and had to jump through hoops just to make sure I had the second room I will not be back to this hotel very very disappointed

Plussat: it was okay by 830 it was mostly gone and they didnt refill till after 9.

Miinukset: Cost was a little higher than surrounding hotels for the same thing

Plussat: Room. Breakfast. Location .

Miinukset: The swimming pool was so heavily chlorinated that it caused our grandchildren and others in the pool to cough and choke and evidentially leave. The reason we got this property was to be able to have our grandchildren swim.

Plussat: I would stay at this hotel again and again. The room was large and clean. The bed and pillows were soft and comfy. Huge TV with great channels. Large functional bathroom. Modern and fun decor.

Miinukset: Elevators were a little rickety

Plussat: We loved how clean it was

Miinukset: We needed more towels

Plussat: The rooms had just been redone.

Miinukset: Yes the staff had trouble when we checked in and we did not get any information about the hotel.

Plussat: No safe options for those of us with allergies

Miinukset: Rooms were so far from front desk. 2 nights I had room key issues after being out all day and having to walk so far to my room when I had to use the bathroom to only find out I can’t get in my room because my key was inactive. Most frustrating thing and to be so far away sucked even more. Breakfast was awful service. Waitress didn’t know how to do her job or manage the few tables she had. Had to wait 20 minutes 2 times a And sit there with dirty tables. twice I had to leave without breakfast bc I was never asked for my order and my ride was comingAwful awful awful. The waitress felt bad and threw some bacon in a box one day and handed it to me with no untensils or napkins.

Plussat: Very friendly staff and room was spacious, clean and bed comfortable.

Miinukset: I was given a room that I didn’t reserve

Plussat: It was nicely remodeled.

Miinukset: The air conditioning. It sounds like an airplane. Kid you not. If you would like the recording, I would be happy to provide it to you.

Plussat: good location

Miinukset: My booking was prepaid the front desk staff knew it. He told me that he will only need my credit card for deposit. However he charged me another time. No explanation at check out. The hotel itself looks and feels more like a plain motel.

Plussat: Their dinner is amazing!!! I had the street tacos...wow! We also had the brownie dessert...so good. We also heard the table next to us rave about the brussel sprouts. I also liked how convenient it was to the airport.

Miinukset: The room with the king bed and sofa was small. I had to unpack and put all my clothes in the drawer because there wasn’t enough room to have more than 1 suitcase out. Wish the pool area was bigger. Not a lot of options of things to do around the hotel.

Plussat: The hotel is standard for business but also fit for leisure. There is a commercial area near this hotel. You can find many restaurants including a Chinese food restaurant.

Miinukset: None.

Miinukset: Hallway smelled.

Plussat: This is an excellent hotel. Beautiful, spacious, clean rooms and great customer service.

Miinukset: No

Plussat: Easy to get to, airport shuttle available

Miinukset: Corporate policies of putting callers on hold for extended times without first seeing what they're calling for & Shuttle taking off without courtesy call to rooms registered. I was at front desk within 60-seconds of scheduled departure & shuttle had left.

Plussat: Super clean and great staff

Miinukset: Na

Plussat: The bed was very comfortable and the facility was clean.

Miinukset: I was charged above my initial booking quote. I called the hotel twice to rectify this situation. Each time, I was told to call back because a manager was unavailable. My money was conveniently available for them to take, yet a manager was not conveniently available to issue a refund. Bad business practice!

Plussat: Clean, comfortable, friendly staff to greet you. Good location for easy on and off and perimeter to Usana amphitheater.

Miinukset: The bathroom was a little small. Everything else was nice.

Plussat: NICE PLACE...GOOD STAFF

Miinukset: GYM AND POOL TOO SMALL....NO SAUNA

Plussat: Friendly staff, clean and comfy, breakfast not the best eggs or potatoes but it does the job, with waffles , toast yogurt and fruit.

Plussat: Good location to airport with suttle on demand. Rooms clean. Friendly staff. Good breakfast.

Plussat: In door pool .. clean .. friendly staff and one even reset the time on the room clock that was showing the incorrect time because I couldn’t figure it out .. great breakfast

Miinukset: Nothing comes to mind

Plussat: friendly staff, good location, quality of food served during breakfast was excellent

Plussat: The breakfast area and the workout room!

Miinukset: Not a lot around it!

Plussat: It was clean, updated, good price, perfect location, staff was great

Miinukset: N/A

Plussat: I like the comfort of the room and its facilities and the location of the hotel.

Miinukset: The cleaning women shouldn't occupy the elevator while the clients who need to check-out quickly need it. The cleaning women should avoid leaving their cleaning trolley in the middle of the corridor.

Plussat: Clean and comfortable