Salt Lake City hotellit Poplar Grove

Plussat: Great hotel! Clean, comfortable, well organized, great staff. Pool and gym are well equipped, breakfast has something for everyone. They even serve free soup in the afternoon.

Plussat: Clean, good breakfast

Miinukset: We booked a room with a bathtub but we were put in a room without. When check with the front staff, they were saying they only have one room with bathtub. It is kind of misrepresentation of information online.

Plussat: Didn't expect Salt Lake city is such a quiet town. We arrived on a public holiday around 8:30pm in the city but everything almost not open. The hotel is very close to airport and parking is easy. Simple and nice breakfast. The lady checked out in was very helpful.

Miinukset: Friendly, helpful staff. Clean. Easy access.

Plussat: Nice rooms, comfortable bed. Great tv channels.

Plussat: Very clean and comfortable

Miinukset: Receptionist never looked at me when I came up to the counter. Never looked at me when checking me in. Seemed uninterested.

Miinukset: The management and staff were as its, dating as possible. It was clean crisp and well worth the money the beds were comfortable and the shower was huge. Breakfast was a continental breakfast but it was excellent my overall stay what's perfect

Plussat: Very clean, comfortable. Quiet . Easy access to airport.

Miinukset: Hard to control room temperature . Toilet very loud when flushed . Convenient to airport, but very few eating establishments.

Miinukset: Plastic plates for breakfast should no longer be used nowadays.

Plussat: Staff was polite

Miinukset: Nothing

Plussat: Location. I switched to this from the Marriot as I saved $34. Reasonable for one night. In Utah finding wine after a long flight is hard. They did have a bar restaurant open at 5 pm. I went next door to another property at the Wing tip grill for an earlier 4 p m open which worked. Lobby nice.

Miinukset: No food until 5 just a pay for vending types and $2.00 for a bag of Pringle’s silly. Come prepared for snacks, no hotels around here have food earlier. I wasn’t aware of the $30 incidentals fee tacked on for damages but they are to refund after room check. Not their fault be aware Utah wine costs have tax added so a garden burger and two 5 oz glasses of wine with tax came to $40. I’d just traveled 24 hours so just bit the bullet.

Miinukset: Phones didn’t work in room when trying to call front desk. Told the front desk but nothing was done

Plussat: the staff was so very friendly. Hotel was not as close to airport as I anticipated. Being physically challenged for walking, I misunderstood and thought it was adjacent to the hotel. My mistake for not checking.

Miinukset: More variety for dinner menu.

Plussat: Our flight was such that we had to leave at 6:15am and breakfast was being served starting at 6:30am. So NO breakfast. Please change your hours to start breakfast at 6am

Miinukset: The receptionist I called to make the reservations had poor English and very difficult to understand !!!!

Plussat: Close to airport. Transport to airport was very efficient.

Plussat: Location

Miinukset: Room was not dark enough to get a good sleep.parking lot lights shone through lousy curtins

Plussat: The staff was friendly and helpful. had a good stay. I would highly recommend this facility

Miinukset: all was good

Plussat: The staff was professional and personable. Excellent customer service. Food in restaurant was excellent. The room were clean and fresh.

Miinukset: The price was high.

Plussat: Convenient to the SLC airport; allowed us to leave our vehicle their for the duration of our vacation ($5/day, great rate!)

Plussat: There was not free breakfast. Which is ok, but we were charged 12.99 a person for food that was far from eatable and my stomach was sick for the 3 hour drive home.

Miinukset: The food

Plussat: Beds very uncomfortable. You should do something like the Holiday Inn next door so guests can have a drink at the bar. You are loosing money sending guests somewhere else . I understand the laws. If one can do it then all can follow. Tried to have drinks on Saturday, had to get them to go, but on Sunday I cam down to order pizza and we had a couple sitting drinking a another sitting there reading a book and drinking.

Miinukset: Just the bar situation, as I already explained

Miinukset: I did not think we could eat the breakfast. It had a sign about wait for your server and a price for the breakfast buffet so we did not eat. If I had know (should have asked) we would have ate!

Plussat: Helpful, courteous staff. Clean organized rooms

Miinukset: No Problems

Miinukset: The blow dryer was a little weak. It would have taken me an hour to blow dry my hair. Glad I packed my own. Room 115 if you want to replace it

Plussat: Staff very friendly and helpful.

Miinukset: No problems

Plussat: Friendly Helpful Staff

Miinukset: No Problems

Plussat: nice modern clean and stuff very friendly

Plussat: easy access from highway , Great room nice and clean

Plussat: Close to the airport

Miinukset: The bathroom

Miinukset: It was not clean! Food opened and still in room. Tissues and hair ties everywhere.

Plussat: Large comfortable rooms. free food, microwave ice box.

Miinukset: The tv was some what complicated to work.

Plussat: Love this hotel, great rooms, and workout room , very friendly staff We have stayed many times

Plussat: The room was large with a spacious bathroom with plenty of counter space. Also the A/C worked well which was good considering the high air temperature. Nice complimentary breakfast too.

Miinukset: All good.

Plussat: It was spotless, the staff were wonderful, the breakfast buffet was impressive. I didn’t care for the bathroom in the room. There was no privacy. The pool area was lovely. The fragrance when you walk in is very clean and nice as well.

Miinukset: I didn’t like the bathroom in the room. there was no privacy with the sliding door... not a fan of the bath tub either.. it was very slippery and sloped downhill in the center...

Plussat: Free breakfast and coffee were decent.

Miinukset: Smelled musty in my room and the fridge constantly made loud humming noises. Very outdated building in general.

Plussat: Breakfast very well Room are very clean and confortable

Miinukset: Flexibility to make changes in my booking due to rate

Plussat: Close to the airport

Plussat: Everything

Miinukset: Nothing I can think of

Plussat: Comfortable accommodation and a tasty breakfast before continuing your journey. Very nice and obliging staff. Near the airport, many hotels nearby. Parking, spacious room and very comfortable beds, tasteful room decor.

Miinukset: All ok.

Plussat: Very pleased with the room. Loved the bed. The bed was so soft and comfortable, also the continental breakfast was large. Great food! Great experience.

Miinukset: My daughter received a call from someone saying their name. Very rude to my daughter. NO ONE knew we were staying at that hotel, she didn't even know. My daughter's name is also very unique and not too many people know how to pronounce it.

Plussat:  

Miinukset:  

Plussat: It was quiet, centrally located to the places I wanted to be.

Plussat: The facility is new and very nice. The staff is friendly and professional. We would stay here again.

Miinukset: The only issue I had with our stay was the elevator. The service staff is forced to use the same elevator as guests, as there is only one. That leads to longer wait times for everyone.

Miinukset: You did not have the second room I booked and had to jump through hoops just to make sure I had the second room I will not be back to this hotel very very disappointed

Plussat: Coffee

Miinukset: Shattle service

Plussat: it was okay by 830 it was mostly gone and they didnt refill till after 9.

Miinukset: Cost was a little higher than surrounding hotels for the same thing

Plussat: The location was next to the airport. It was close to the great salt air.

Miinukset: At night there isn’t enough parking.

Plussat: The pool. And loved there BBQ for cooking meals

Miinukset: On weekends they don't clean. We stayed for 3 days and our coffee and room was not restocked. Also

Plussat: Quite

Miinukset: Rude staff

Plussat: It was clean and the bar on site was convenient. A couple of the staff members were amazing.

Miinukset: The reservation appeared under my husband's name somehow after I booked it. One staff member from the kitchen came to help with breakfast and was very loud and rude to another family trying to use a breakfast voucher.

Plussat: The rooms had just been redone.

Miinukset: Yes the staff had trouble when we checked in and we did not get any information about the hotel.

Plussat: No safe options for those of us with allergies

Miinukset: Rooms were so far from front desk. 2 nights I had room key issues after being out all day and having to walk so far to my room when I had to use the bathroom to only find out I can’t get in my room because my key was inactive. Most frustrating thing and to be so far away sucked even more. Breakfast was awful service. Waitress didn’t know how to do her job or manage the few tables she had. Had to wait 20 minutes 2 times a And sit there with dirty tables. twice I had to leave without breakfast bc I was never asked for my order and my ride was comingAwful awful awful. The waitress felt bad and threw some bacon in a box one day and handed it to me with no untensils or napkins.

Plussat: Very friendly staff and room was spacious, clean and bed comfortable.

Miinukset: I was given a room that I didn’t reserve

Plussat: Nice pillows.

Miinukset: No indoor pool, room updated as modern in appearance, but not practical for use. Room was small, hotel staff was nit friendly or helpful, room location inconvenient, hotel was not easily assessable from main roads,shuttle arrival was late,lighting was bad

Plussat: It was nicely remodeled.

Miinukset: The air conditioning. It sounds like an airplane. Kid you not. If you would like the recording, I would be happy to provide it to you.

Plussat: Excellent experience in all areas.

Plussat: Their dinner is amazing!!! I had the street tacos...wow! We also had the brownie dessert...so good. We also heard the table next to us rave about the brussel sprouts. I also liked how convenient it was to the airport.

Miinukset: The room with the king bed and sofa was small. I had to unpack and put all my clothes in the drawer because there wasn’t enough room to have more than 1 suitcase out. Wish the pool area was bigger. Not a lot of options of things to do around the hotel.

Plussat: This is an excellent hotel. Beautiful, spacious, clean rooms and great customer service.

Miinukset: No

Plussat: Its overall a very good hotel

Miinukset: Nothing

Plussat: Beds were very comfortable, room was dark and quiet.

Miinukset: No mini bar or food available, even snacks from vending machine. Toilet blocked and staff didn’t resolve, just gave us a plunger and extra towels to clean floor.

Plussat: Staff was very nice and helpful.

Miinukset: Couch cushions in the room we're split open

Plussat: The room was nice size, but the black carpet was old and dirty looking, honestly, didn't want to walk barefooted while there.

Miinukset: answered above, plus the elevator floor was wet from people using the pool.

Plussat: Staff friendly and they had an airport shuttle

Miinukset: Nothing

Miinukset: Shower temperature is unstable, and water flow is too small.

Plussat: Was pleasantly surprised with the “to go” bag with our early departure. Unfortunately agents confiscated the yogurt

Miinukset: I really dislike the smaller pillows.

Plussat: Rooms where quiet.

Miinukset: The room have a closed up odor and the stair way stunk.

Plussat: Did not eat breakfast due to early flight. Comfortable room close to airport.

Miinukset: Desk clerk gave us bad directions to a restaurant but it came out of his computer. We did find it on our own after some driving around.

Plussat: It's clean and comfortable

Plussat: Clean. Good a/c. Ok breakfast. Fresh towels everyday. Staff was good.

Miinukset: The water pressure was horrible. You could spit harder. Also it was too hot. If you turned it to a cooler setting the water pressure was almost zero.

Plussat: The bed and pillows were one of the most comfortable ones I have found in a long time. Didn’t hear a lot of noise from hallway or they the walls.