San Cristóbal de las Casas hotellit lähellä Handicrafts Market

Plussat: The staff were friendly and helpful great location. The rooms are spacious and clean. Hot water was a plus

Plussat: Beautiful design and landscaping, excellent service, spacious room, good quality bed, covered garage on site.

Miinukset: I would suggest more hangers in the closet, there were only three. The coffee at breakfast was disappointing, as was the green sauce of the chilaquiles.

Plussat: Beautiful authentic parador , big clean rooms, good location, nice grassy courtyard to relax , quiet rooms , good shower pressure.

Miinukset: I liked everything.

Plussat: Location, Breakfast and spacious rooms

Miinukset: The shower leaked due to a gap in shower glass. It created dampness in room..

Miinukset: Was never told there was an 18% surcharge if paying with credit card

Plussat: This hotel is centrally located near good restaurants and shopping. The room had lovely furnishings, huge and comfortable bed with lots of warm blankets and comforters for the chilly San Cristobal nights, very hot water with good pressure, complimentary toiletries, adequate wi-fi, cable TV, and a safe in the room for valuables. They offer many good breakfast options (additional charge) with great coffee in a cheerful breakfast room upstairs (breakfast served until 11 AM!) and have a small restaurant/bar downstairs that's open in the evening. Staff is friendly and helpful.

Miinukset: I did not like that they charged a surcharge for paying with a credit card! At such a large and nice hotel I would expect them to graciously accept cards with no increase in price (I believe the additional cost was about 12%). I had a 3-night stay so the cost was high enough to reasonably put on a card and not pay in cash.

Plussat: The wood work inside room and outside the room makes it a warm cozy place to stay in. The room has a favorable light wood smell which made me think about the the outdoors. Earthly tone colors are used inside room. Great size for room and restroom.

Plussat: Lovely place, perfect location - professional staff, well run - and great shower, comfortable linens towels etc . Nice fresh baked multigrain bread at breakfast and many choices - english spoken - super clean and fresh - 3rd floor rooms have balcony and view - not too big or small

Miinukset: I think they could add a touch more local decor in the rooms-

Plussat: It's pretty, the location is good, just a few minutes' walk from the zocalo, very safe, the breakfasts (extra but reasonable) are good. Very helpful staff.

Miinukset: The double beds are rather small if you're sharing.

Plussat: Clean, quiet and spacious

Miinukset: Nothing

Plussat: The property, staff and location.

Miinukset: The WiFi doesn’t work inside the rooms.

Plussat: Beautiful historic building just a few meters from the main plaza. Street parking is difficult, but the hotel provides free parking nearby. Staff was very professional and friendly. Rooms are spacious, nicely furnished and very clean. Beds are super comfy!

Miinukset: The rooms are not soundproof, you'll hear noises from the street and everything that happens in the corridors of the building. No heating system, which means in winter months it will get cold in the rooms during the night. This is typical in most of Mexico. But the hotel provides many blankets for the beds.

Plussat: Location Room size

Miinukset: TERRIBLY noisy at night, so poor quality sleep - moved rooms, still noisy Breakfast ordinary Showers not always hot

Plussat: Service, location, price, food

Miinukset: Speed of wifi connection

Plussat: Nice place. Good vibe.

Miinukset: The indoor common areas were uninviting.

Plussat: Perfect. The hotel has some extra free services : free snacks and beverages at the happy hour. Staff very professional. Parking very close from the hotel. A lot of space in the room.

Miinukset: Wifi not very fast.

Plussat: The hotel is very close to the center. Great location. Very pleasant and comfortable. The staff is very attentive.

Miinukset: The room is a bit small, but it was not a problem for us. Not all staff spoke English, but everybody did their best to help and were very friendly and attentive, so we could manage although we did not speak any Spanish.

Plussat: We loved everything about this hotel. The property is so beautiful with great and very helpful staff. Every night they serve delicious snacks and beverages for free. We watched the Super Bowl snacking on charketuries while drinking wine at this wonderful hotel. Great memories and would definitely stay here again!

Miinukset: Nothing.

Plussat: Very friendly staff

Miinukset: A lot of noise at night, room looked bigger on pictures

Plussat: Good central location and good toiletries

Miinukset: We asked housekeeping whether our room was quiet at night as the window overlooked a roof top bar and a rock bar too. She assured us it was tranquil, but we could feel the bass after hours and had bad sleep for the first two nights before asking to move room. They did, which was great but feel annoyed they were not honest initially. Despite what the advert says front desk staff do not speak a word of English. Thank god my husband speaks Spanish. Little bit disappointed. The tapas that is available in the evening is quite basic and they do not publise it well so we didn’t even know about it until the third night. They don’t have any in house catering apart from breakfast which wasn’t included. Decor Seemed really dated and eerie - surroundings and public spaces are not utilised by guests as seems unwelcoming. Lastly the toilet in the second room kept blocking!

Plussat: The front desk staff were friendly and accommodating. The restaurant staff not so warm. The hot water was immediately HOT and lasted the duration of a shower. I was not used to that in Mexico. The grounds were luscious and tropical like and it was a pleasant place to sit and read there. The rooms were pretty small so not a great place to hang out so much. The restaurant was beautiful also.

Miinukset: The room we were first in was downstairs and had no natural light from outside so we asked to move after 2 nights and our second room was much better. The only issue was I asked the staff to NOT clean the room and change sheets/towels etc. and even put the 'do not disturb' sign on the door but they entered anyway and cleaned.

Plussat: The location was great. And the staff was friendly and kind.

Miinukset: The bed was really uncomfortable, and the shower was not very good. Alternating between scalding and cold, and one morning there was no hot water at all. There was no seal on our door, so we could hear every person that walked by our door all night long.

Plussat: Location was great and the staff "muy agradable" . Gracias!

Plussat: Great location. Right in the city centre and yet tranquil. Rooms were a decent size and cleaned every day.

Miinukset: Parking was quite far away (but to be expected given city centre location). Wifi was not great in the rooms, better in the lobby - which was nice to hangout in.

Plussat: The hotel was located in a very centralized locations with easy access to stores and restaurants.

Miinukset: The bathroom need updating and has no counter space. Ceiling fans should be installed for air circulation which would make a better stay.

Plussat: The location

Miinukset: Noise

Plussat: The staff was great, the hotel and the decoration was lovely, very confortable! The staff oriented us about the places thay we could visit and they share a lot of tips to be safe and enjoy our visit.

Plussat: The location of the hotel is perfect. The beds have been really comfortable and nice. The shower is awesome incl. really hot water. Since the temperature was a bit cold during the night, the heater in the room was much appreciated.

Plussat: Good location, good decor, nice atmosphere, helpful staff

Miinukset: Didn’t get the room we booked, no fan, bad WiFi

Miinukset: I didn’t like the bathroom it was too small and the staff weren’t very accommodating and I had gotten the rooom for 70 dollars and when I got there they charged me 92 dollars . I didn’t realize they had overcharged me there until after they fact

Plussat: Very central and the staff was so pleasant and helpful! They recommended “must see” places and were always so wonderful.

Miinukset: The only thing we’re alrhough the bathroom in the room was clean , it had an unpleasant odor to it. Don’t know if it was coming from the outside or from where but overall pretty clean.

Plussat: Great location, beautiful, clean property!

Miinukset: Not great customer service. Front desk needs training on how to welcome tourists. They didn’t offer much information about tours or places to eat. Online booking request of room location was not honored. We had to sleep in a noisy room near the Main Street the first night. We got an attitude for informing the front desk that the tv remote was missing in the new room.

Plussat: Location

Miinukset: Staff did not speak English , No restaurant on site

Miinukset: The room was given to us just at 4:15, even when check in is at 3:00, since the cleaning person was still there, supposedly cleaning, (there was plenty other rooms ready). Once we entered the room the `cleaning`person had left on one of the chairs a wet towel, a pillow case with blood stains on it, and some papers from the previous guests. I took a picture and brought it to the front desk, and the only thing the girl at the desk said was that they will tell the cleaning staff. When it was time to leave we requested to leave at 13:00 instead of 12:00, and it was initially denied, until remind them that the room had been given late, and dirty.

Plussat: Lovely former monastery from 1740. Nice rooms and our master suite was bright spacious and very comfortable.

Plussat: Very good location. Off street parking close by. Friendly and helpful staff

Plussat: - Staff very accommodating - we arrived at 7am and they let us check in early with no problems - Good size clean room with 2 double beds and decent bathroom - Beautiful courtyard and common areas - Amazing location just one street away from Main Street full of bars and restaurants - Lots of people complaining about the noise on here but we had no problems. Not sure if it was low season but San Cristobal is not a busy place on these streets and we had 2 very good night sleeps.

Miinukset: - Breakfast not included (but pretty standard where we’ve been travelling) - We speak broken Spanish so got by but be prepared staff do not speak much English.

Plussat: The house is perfectly restored. Extremely clean.

Miinukset: The staff at the reception desk was really terrible. They seemed as they were bothered to check us in. When asked about excursions they just turned their head towards leaflets on the stand. There was some noise ( like a very loud ventilation) in our room, even during the night.

Plussat: - great location

Miinukset: - very dated rooms - room was very dark - lots of defects in room (shower, lights, ...)

Plussat: The hotel is perfect located. Its clean, new and nicely decorated. The room is clean, big with a nice balcony. The staff is so nice and very helpful.

Miinukset: They dont have elevator neither A.C..

Plussat: Beautiful junior suite on two levels. Extremely silent, brand new and great location.

Plussat: I liked the place in general, great food, kind people

Miinukset: There is too much street noise, maybe they could change to sound proof windows

Plussat: I loved the room, the bed was amazing -really comfortable. All the furniture is nice, it is a fairly new hotel. Everyone from the staff were very kind and friendly.

Miinukset: There were some details with the room, the tv was not working correctly with poor signal. There was this smell of moisture or moss in the room. The thingy to insert the room card key for electricity to work was coming off the wall.

Plussat: Excellent location. Very comfortable, neat, and nice. Food from the restaurant was good. Great service.

Miinukset: At night, the the music from the bar next door was too loud.

Plussat: It was very comfortable for traveling with my chihuahua and my friend. Location was awesome and staff were so nice!

Miinukset: Maid service could be improved. We had to ask for toilet paper and clean towels often.

Plussat: The room was spacious and he beds are comfy

Miinukset: The bathroom needs a door

Plussat: The location is great and the rooms have a great design.

Miinukset: The suite (#10) was amazing but the bathroom doesn't have a door, just the shower. So it is really uncomfortable if you are with your partner. The lobby restroom is the best option if you need to use the bathroom. The restaurant looks great but the food is the worst.

Plussat: The room was spacious and he beds are comfy

Miinukset: The bathroom needs a door

Plussat: I have all I need here.

Miinukset: I have nothing I did not like. I stay here so many times.

Plussat: Excellent value for money. Great location.

Miinukset: No snack or coffee facilities.

Plussat: Lovely staff, nice atmosphere .

Plussat: Jesùs and his colleagues at the front desk were always friendly and helpful... my room was kept exceptionally clean and tidy every day... location was a short, pleasant walk to the central plaza...lots of hot water...interesting foyer

Miinukset: I could hear someone snoring loudly in the next room but ear plugs solved the problem... some would complain about church bells ringing loudly in the morning but for me they were a welcome reminder that I was in a wonderful place

Plussat: Great location , beds are comfortable and clean

Miinukset: They don’t put enough towels in the bedroom we have to been asked for them everyday (we were five and they give only three)

Plussat: It was clean and they offered 24hours reception which was good when I had to check out really early to get to my next destination.

Miinukset: No windows in the room - only one to the corridor.

Plussat: EVERYTHING.

Miinukset: I have already posted my reviews of this hotel. I stay here often.

Plussat: Proximity to shops, transportation, restaurants

Plussat: Cleanliness, location, price

Miinukset: Noisy! Churchbells 7 am Screaming children 6 am Noisy neighbours watching TV the whole night It's a noisy place, my sleep was disturbed 3 out of 3 nights

Plussat: The hotel has a lovely mini museum of antiques, very interesting.

Plussat: Good bed to rest after long trip.

Miinukset: Ice cold lighting in the room. Adding warm tone of yellow to lighting willl enhance room decoration and bathrooms.

Plussat: Beds were comfortable close to restaurants, cleannes. The reception

Miinukset: A woman receptionist wasn't unfriendly the rest staff wonderful

Plussat: good central location

Miinukset: the staff at the restaurant was not particularly accommodating and the food was mediocre

Plussat: Spacious rooms with good atmosphere. Nice hotel, kind staff. Really to the city center.

Miinukset: The staff doesn't speak english. (Although that's true about many places in Mexico.)

Plussat: The staff was very helpful and very nice

Miinukset: No air-condition

Plussat: Staff was attentive to a few small issues that came up. Rooms were quiet and comfortable.

Plussat: Personel was very helpfull and perfect location

Miinukset: Room was too small for 4 persons, dark and stuffy/too warm due to lack of ventilation/outside windows, fan snd airco. Overpriced.

Plussat: It was in a great location. Staff was great very nice and polite . Very clean I would totally stay here again

Plussat: The people

Miinukset: The noises, You can hear everything, even the showers from other rooms,

Plussat: Location

Miinukset: Poor ventilation, poor noise insulation and staff cannot speak a word of English in this town where almost every restaurant and shop has managed to employ English speaking staff