San Cristóbal de las Casas hotellia

Plussat: Everything! Excellent location, the rooms and the hotel itself is very stylish. A beautiful library is available to hang out in the evening, good gym and one of the best restaurants in SAN Cristóbal - LUM. The breakfast is generous, a lot of variety to order from a la carte (with an allowance of 160 pesos per person available to order anything and the option to either get refunded or pay extra if this is exceeded. The allowance is generous enough to have several items from the menu). The location and the staff are very good. Would highly recommend it if you are looking for something picturesque, modern, convenient, with top class service and food.

Miinukset: The only very minor point is that the rooms were often cleaned late in the day (around 4pm). If you do go on tours early in the morning and you come back to the hotel after for a break, it could just coincide with an unclean room or the housekeeper in the process of cleaning the room. Apart from that, this hotel is perfect!

Plussat: Hotel Bo has a small entrance and when you walk in this amazing, cool, trendy but cozy hotel opens up before you. The grounds, rooms, restaurant, common areas are all ultra-modern very welcoming. The gym isn't big but is the right size for the hotel - it has everything you need. Only CNN in English - but now we are up on all the news! The dinner was excellent with attentive service - as is the breakfast. We asked what the fireworks were for (at 6AM that morning) - celebrating some event and waking us up. When we went back to our room later, there were earplugs on the bedside table. The porters were all very helpful. But my number one suggestion is try Jesus' drinks at the bar - I think I tried Flor de Maiz. He is a super bartender who makes some killer drinks. Very warm, welcoming and a good conversationalist. We went the next night the other bartender also served great drinks.

Miinukset: Despite the hotel's overall awesomeness - it lacked a personal touch in the common areas. In a small boutique hotel like this, the staff (front desk, manager - who spoke to the only other family at breakfast but not us - cleaning staff) could have been a bit more welcoming. They don't say Hola/buenas tardes or anything as you pass by. They don't even look up from their work. On the second/third day, it's like they all remembered their training and were more polite. But in this size hotel, every time a guest walks by, they should be greeted with a 'Hola Sra (last name) Como esta usted/como anda sus vacaciones (whatever) - to make a guest feel at home. We paid over $200/night which is almost outrageous for this town. We expected a more personal environment. Staff is only as good as its management trains them. But would I go back - YUP!!

Plussat: Artfully designed, beautiful landscaping, quiet, very helpful and kind staff. Great value and sanctuary in this crowded city!

Plussat: El hotel es Bien nuevo, moderno y diseñado con muy buen gusto . Los cuartos grandes y confortables. Se fijan en los mínimos detalles de todo lo que hacen .El personal del hotel muy amables. Cuentan con Muy buen restaurante y buen desayuno

Plussat: Eco style one with nature. Felt safe and well cared for...

Miinukset: They were refurbishing all the varnished wood. Made the stairs tricky

Plussat: A very modern and really nice hotel. Modern chic. We loved the decor and the garden. In one word; great! Nice livingroom. Good cocktails. We loved it.

Miinukset: The manager spoke very good English, maybe she can use her skills to teach the waiters in the restaurant some basic English? They didn't even understand there own menu in English. At breakfast we had a lot of difficulties to get the right breakfast. It all took far to long to come to the table, especially the coffee. Please let your staff know that coffee is the first thing to serve when people sit at their table!

Plussat: Great location, friendly staff, stylish hotel, nice comfortable big room and high quality food in restaurant (both breakfast & dinner).

Miinukset: They still need to get some of the basics right - shower was luke warm with low pressure, slight drainage smell from toilet and during one night there was a lot of banging outside our room (sounded like someone was doing some cleaning / maintenance!).

Plussat: Location was excellent for the city, staff extremely welcoming and the room was of a high standard.

Miinukset: Not much!

Plussat: Great little oasis 15 minutes walk from the centre of town. Gorgeous flower-filled courtyards with hummingbirds, Comfortable room with a lovely bed and cotton sheets, fabulous copper bathtub! Tasty breakfasts. Good wifi. Excellent service and good value all round.

Miinukset: The room was a little chilly in the evening and the lighting could have been brighter. The garden courtyards give plenty of places to sit in the shade on a hot day, but there is nowhere to lie in the sun for a while!

Plussat: Every thing we’re just excellent. But the crews made it even better

Miinukset: Nothing

Plussat: The bed was really comfortable and the room really spacious

Miinukset: The hotel really needs to have a restaurant, we were traveling with a baby and small child. The website we booked through was misleading and our criteria was a place with restaurant just to make things easier.

Plussat: Everything whose excelente the yard is beautiful

Miinukset: Best crevice , the yards the flowers the Arquiteto

Plussat: Amazing cozy and clean place to stay. The staff is incredibly attentive and helpful. They make this place a unique hotel in San Cristobal de las Casa’s. Beds and decoration great. The breakfast is delicious and based on many regional ingredients. Lovely place to stay!

Plussat: The attention to detail is lovely. In everything. The room, the amazing bathroom with its copper bathtub, the gardens, the breakfast! There is an offering of a great selection of wine. We really enjoyed a Chilean wine. What luxury to drink the wine next to our beautifully lit fire. The staff is super friendly and helpful. I am somewhat independent and appreciated their hands off approach until you needed something and they were right there to support you. I would stay here again. / Guayaba Inn es precioso y elegante. Quedamos en un grande King habitación. Muy especial Inn. Los detalles hicieron que nuestro estancia fuera muy especial.

Plussat: Our suite was well appointed with a very comfortable bed, functional kitchen, balcony over a beautiful courtyard with a pear tree. The bedspread was handmade from local Chiapas weavers and really added to the experience. All staff was responsive and friendly.

Miinukset: There was a rooster in a coop nearby that interrupted our sleep until we realized the hotel had provided a heater/fan that had enough white noise to drown out the rooster :). It worked well.

Plussat: Very good hotel for older people or a couple looking for something rustic and cozy atmosphere!

Miinukset: In fact, everything was amazing, maybe the restaurant isn't the best. To rustic for a young couple in my opinion!

Plussat: The room was beautiful, calm,big and the fireplace, we didn't expect, was incredibly romantic! The staff helped us organizing a horse trip, nice restaurant to go, printing our boarding cards and finding a good priced transport to the airport! Just awesome!

Miinukset: The location is 10-15min from the old center.

Plussat: Courteous and very helpful staff and old world charm. Nice patio and wonderful green juices and fruit plates.

Plussat: There are plenty of hotels in San Christobal but this one is brilliant. Conveniently located at the edge of the oldest part of the town. Beautifully designed, very comfortable, very welcoming. Highly recommended. Thank you Carla & Angel.

Miinukset: Unusual comment: but the water in the bathrooms is very hot ... very, very hot. Everything else is excellent.

Plussat: There is a lovely little garden where oe can sit and read or just relax.

Plussat: Everything was excellent!

Miinukset: The roosters - woke us up to early in the morning Please make it clear to guests that if they use a credit card they will have to pay the service charge Internet is slow and does not work well in the evening hours

Plussat: Loved this property on all levels except slightly pushy on trying to sell us taxis etc where it’s much cheaper to sort that out yourself. We wanted to cancel a taxi after we found out it’s half the cost to get an airport one but the wouldn’t allow it. Apart from this I loved it and had a beautiful view of the sun rise and mountains each morning

Plussat: A nice colonial style hotel, big rooms, very comfortable beds, has all you need to feel good. We found it probably best value for money in St Cristóbal

Miinukset: As in many colonial style hotels, rooms have windows to the yard and hallways, so they are a little dark and sometimes noisy

Plussat: Staff was extremely helpful, and they provided excellent suggestions for all of our interests.

Plussat: Room was lovely, bed comfortable and warm. Extra blankets provided and lots of towels. Bathroom was well stocked with a good shower.

Miinukset: Would have loved a heater in the room.

Plussat: The hotel is really lovely (beautiful inner courtyard) and in a good, central location. My room was spacious, clean and had an extremely comfortable bed, as well as a nice view. The front desk staff were very helpful.

Miinukset: It was really cold in my room at night (no heating). Also, I would recommend eating breakfast outside the hotel; the food in their cafe was bad and service was terrible. There are lots of better restaurants nearby.

Plussat: Excellent location - nicely insulated from the noisy main drag by a couple of blocks - so calm and convenient. Beautiful interior courtyard, beautiful facilities with good value.

Miinukset: Could not have been better... Completely satisfied.

Plussat: It was a charactor hotel within easy access to the centre.

Miinukset: I am sure when the building work is completed it will be a very quiet place to stay.

Plussat: A nice place for a correct price in a wonderful part of mexico

Plussat: Very nice and clean hotel. It is very well located: quite central without being noisy. The staff was helpful. We had a very pleasant stay. Very good value for money.

Plussat: Excellent location, close to the center, but not too close either. Internet connexion was flawless. The hotel is fresh and cool, even on hotter days. Interiour court is calm and peacefull.

Plussat: Visiting San Cristobal de las Casas, trip to Palenque

Miinukset: a little bit far from Zocalo

Plussat: Feel at a country home in one of Mexico's most beautiful colonial cities. The hotel is small and has a homey feeling, surrounding a beautiful garden in cozy atmosphere. Friendly staff, casual and nice warm breakfast. Quiet -hard to find in town- only three blocks away from downtown. Definitely will come back.

Miinukset: Ask for rooms away from the kitchen area. Breakfast workers become noisy at 6:00 AM due to architectural issues. Everything else is excellent.

Plussat: Very quiet and clean hotel. The room was spacious and very clean. The bathroom was lovely and had a powerful shower. It's really close to the zocalo and 15 minutes walking from the bus station. A lovely place to stay in San Cristobal.

Miinukset:

Plussat: This hotel if very nice and reasonabily priced. It is an easy walk to everything. It is also very clean.

Miinukset: When we arrived, there was no record of my reservation. We had no reservation. Luckily they had room for us but had to move to another room once and had to go to a different hotel ( Casa Margarite) for the last day and that hotel was far inferior to Parador Margarite. Not good!

Plussat: It’s a wonderful property, they’ve got all kinds of amenities and the museum of Mario Uvence private collection is incredible. The staff is extremely helpful, friendly and committed to make your stay the best you can have.

Plussat: I loved the layout of the room, the lighting, the decor.

Miinukset: It would have been nice if Netflix was signed in with the hotel's account so that it could be used.

Plussat: Garden and design.

Miinukset: Service at every level: check in, restaurant, check out... I wouldn’t recommend this place, there are much better options in San Cristobal.

Plussat: The entrance and the general atmosphere in the hotel is fantastic The room is absolutely beautiful with a fire place The food at the restaurant is fairly good Most of the staff is helpful and quite nice

Miinukset: The staff is really kind but it is difficult sometimes to communicate since some do not speak English (and we don't Spanish) Even if it is a spa hotel no spa was available and nobody told us in advance to our arrival

Plussat: An amazing property not far from the centre of San Cris, it was the perfect little getaway for our family of 4. The rooms are very modern and chic. The restaurant has a beautiful garden view and funky decor. The food was good but not mind-blowing. The atmosphere makes up for it, the kids were relaxed playing in the garden.

Miinukset: Like I mentioned the food was great but not spectacular. We ate lunch, dinner and then breakfast in the restaurant. The breakfast in particularly unexceptional, they didn’t have several options on the menu available and the plates we did receive were disappointing. The French toast was made from store bought bread. They should consider a healthy juice menu.

Plussat: The room is nice and close to main circle

Miinukset: Breakfest is limited for 1 soft drink. No pool or free spa

Plussat: Everything was excellent!

Miinukset: Nothing.

Miinukset: Great service

Plussat: Location, facilities, decor, food, security and service.

Miinukset: Some Front desk staff had limited English.

Plussat: Usually in all hotel so far in Mexico some small or not so small details were not working, e.g. the warm water was taking time, the sink was jammed, some parts came loose, here we did not had this kind of problems, which is remarkable. Even the gym had operable equipment. I have only picky problems, like a loose lampshade and a loose ornament at the back of bed, but which all were just a visual defects. Also we could open the window and even the bathroom had a window.

Miinukset: The view from the room is nothing special, the roof into the backyard. But I was not there to stare out of the window.

Plussat: Beautiful interior design of a classic hacienda. Location is very convenient downtown but rooms are very quiet. Staff was friendly. Really could not be a better experienced Breakfast was the best on our trip.

Plussat: Good location. Helpful staff. Big comfortable room.

Plussat: It was well located near the Zocalo. The parking was below the building,and very secure. The adjoining restaurant was excellent. The included breakfast at the restaurant was excellent.

Miinukset: Nothing

Plussat: Food was excellent.

Miinukset: The hotel is a little bit business like - maybe not enough local character.

Plussat: Best thing about Casa Margarita is the location, situated right on the pedestrian-only portion of one of the main shopping and dining streets in the city center. Walk out the door of the hotel and you are seconds away from dining, bars and shopping as well as the central park and several historic churches. Despite this location in the heart of things, it was quiet at night as the rooms are set back, away from the street surrounding and behind a large central courtyard. Also good were the friendly staff and great cleanliness. Also free bottled water.

Miinukset: I didn't like that my room had no table/chair or desk/chair which I prefer when working on the computer. As I saw some rooms did have small table/2 chairs, I could have asked to change rooms or have one added to mine but did not as I was not doing much computer work. Also, wi-fi was fairly slow at times. OK but not good if you're doing business. Main complaint, important to me: No coffee in the morning. I like to make coffee in the room or have it available from the hotel. Perhaps they have coffee makers in upgrades? Basic, clean hotel and it's a good value if you don't need much.

Plussat: Pretty courtyard but noisy..

Miinukset: Noisy

Plussat: The courtyard was lovely to sit and relax.

Miinukset: Can be a bit noisy in the street but didn't bother us.

Plussat: Beautiful accommodation in the perfect location.

Miinukset: A little bit cold and noisy.

Plussat: Friendly hotel in a great location. Very clean and with good amenities

Plussat: great rooms and beds. beautiful area. very clean & comfort. the hotel make me great suprise for 50 birthday.itwas really worm.

Miinukset: we loved all. but be aware that my parfum was taken from room

Plussat: Excelente location I Wil stay in the hotel again San cristobal de las casa chiapas wooow love it.

Miinukset: Maybe the hotel do not have a lift o elevatior but overall everthing was good . ... they also have rooms in first floor , .

Plussat: Great location, beautifully decorated with antique and elegant textiles, very clean, really comfortable bed, excellent staff. It's a great value. We enjoyed the very nice free snacks and drinks every evening.

Miinukset: Ooccasional lack of hot water.

Plussat: Close to everything

Plussat: The room is very cozy with a comfortable bed and the location is just great. The hotel breathes a very nice atmosphere

Miinukset: The wifi did not work on our phones unfortunately (which is funny, because we never encountered this before) and the staff did not know how to resolve this.

Plussat: The complementary Barr (wine is good so far) Coffee and local sweet bread is a plus. The wall paintings and art around the propriety is awesome, it brings you closer to the place you are vising; the dining area its inspiring.

Miinukset: it will help if they have buffet for breakfast and all day room Service, is difficult to find food after certain hours and special if to arrive late night you cant find any place open, Receptionist is not always Friendly :(, Laundry services are so expensive and not really professional,

Plussat: Breakfast was great, full and in Quality. Relaxed atmosphere and centralized location to town activity.

Plussat: The house is really interesting and looks amazing. Breakfast in the courtyard was excellent and big, perfect fuel for a day walking around the town. Includes entrance to the museum and gardens which are worth looking around.

Miinukset: The bed was not very comfortable. The bath plug and jets did not work, we had paid extra for a room with a bath so this was disappointing. The staff were friendly but did not help with this issue.

Plussat: This is a wonderful property, a very special place. I didn’t stay here after all, but I visited the house and museum and gardens and I would highly recommend this beautiful place to anyone with a genuine interest in indigenous Mayan and Lacondan culture.

Miinukset: Nothing. It’s beautiful.

Plussat: Abtmosphere. Loctiotoretaurantsdd

Miinukset: No complaints

Plussat: The hotel was very nice and amazing. IT seems to be a special guest in mexican people' house. The Room was comfortable, clean, with a very good bathroom (also with a Jacuzzi useful to be relaxed). A beautiful working fireplace was the best to warm you up. We had also a good dinner inside the hotel, the first evening. People at the reception very kind in providing me all the info needed.

Miinukset: Room door and windows too old. It would be needed a small restoration to contain the cold temperatures of S.Cristobal. Last day breakfast was very poor due to the early time during which we did it (7.45 am).

Plussat: Fireplace was the real bonus

Plussat: Breakfast is really good and the staff is great as well. The location is around 15 minutes walking distance from the main street.

Miinukset: We were over there during New Year's Eve and we thought it was cold in the room - we had to request heaters and wood for fire. Our room was on the rustic side and did not get much light inside, it could use a small update.

Plussat: Location

Miinukset: Breakfast was included, but quality of the food was mediocre. The maid disposed of soap bar ever day, so new one had to be opened, which was very wasteful. Warm water took an eternity to come out. No hot water. Common area music was loud and the playlist choice was annoying.

Plussat: Comfortable cosy beds! Netflix available on TV and great WiFi. Helpful staff.

Miinukset: Breakfast ok, not great.

Plussat: Breakfast was excellent, my favourite huevos rancheros came with ham so if you do not eat meat, let them know. The room was a good size and the shower was hot!

Miinukset: Be prepared to wait 5 mins for the hot water to come through in the shower. The room was quite dim with no outside window but these were both small issues.

Plussat: Very good location, staff exceptionally helpful.

Plussat: Great location

Miinukset: The room did not have a window that can be opened as it is directly open to the hotel courtyard lobby and the room had a moldy feeling of not being aired properly

Plussat: Nice room with a beautiful garden to sit in. very nice and relaxing when visiting city. Friendly staff

Plussat: Everything

Miinukset: Beautifully decorated.

Plussat: Good location (walking distance to many nice restaurant and city center) Huge parking*private one Really nice staff

Miinukset: The bathroom A Little bit old and dirty

Plussat: Beautiful gardens and friendly staff

Miinukset: Very noisy with people coming and going at all hours. No soundproofing in rooms at all.

Plussat: Everything - especially the view, peaceful garden

Miinukset: Nothing

Plussat: Superb location almost in the city center. Beautiful building with great atmosphere. Nice and friendly rooms. Good breakfast.

Miinukset: Small bathroom, problematic parking.

Plussat: Everything was perfect: hotel, rooms, location, staff. We highly recommend this hotel in the heart of Cristobal de las Casas!

Plussat: Super close to the main plaza and restaurants. The stafff was friendly and answered all our questions and helped us with our tours

Plussat: The place looks nice and is in the city center.

Miinukset: - 2 persons at the reception and none of them speak English - Bed was not comfortable I think this hotel is a bit over priced, for the price we paid I had higher expectations for this hotel, at least English speaker at the reception and more soap in the bathroom. -breakfast should be included at this price

Plussat: The location is good, the room is comfortable.

Miinukset: The shower looked a bit not clean. we needed to change a room for what we ordered in the reservation.

Plussat: Most everything, mainly the Staff, they were very polite and accommodating

Miinukset: The room we got when we first got there had this smell like humid and there was a foul smell coming out of the bathroom

Plussat: Great location, helpful staff. Didn’t have any breakfast so can’t conclude on their food but as it’s located in the city center there are plenty of options around.

Miinukset: The sheets and towels had stains on it as well as plenty of dark hair. We’ve asked them to change the sheets next day as we arrived in the middle of the night. Afterwards it was fine. Also there was a fotoshooting going on at the property during the night which caused significant amount of noise in the court yard

Plussat: Comfy bed and hot water

Plussat: The rooms were very clean

Miinukset: Wifi was awful