San Cristóbal de las Casas hotellit lähellä Arches of Carmen

Plussat: The staff were friendly and helpful great location. The rooms are spacious and clean. Hot water was a plus

Plussat: Beautiful design and landscaping, excellent service, spacious room, good quality bed, covered garage on site.

Miinukset: I would suggest more hangers in the closet, there were only three. The coffee at breakfast was disappointing, as was the green sauce of the chilaquiles.

Plussat: Beautiful authentic parador , big clean rooms, good location, nice grassy courtyard to relax , quiet rooms , good shower pressure.

Miinukset: I liked everything.

Plussat: Location, Breakfast and spacious rooms

Miinukset: The shower leaked due to a gap in shower glass. It created dampness in room..

Miinukset: Was never told there was an 18% surcharge if paying with credit card

Plussat: This hotel is centrally located near good restaurants and shopping. The room had lovely furnishings, huge and comfortable bed with lots of warm blankets and comforters for the chilly San Cristobal nights, very hot water with good pressure, complimentary toiletries, adequate wi-fi, cable TV, and a safe in the room for valuables. They offer many good breakfast options (additional charge) with great coffee in a cheerful breakfast room upstairs (breakfast served until 11 AM!) and have a small restaurant/bar downstairs that's open in the evening. Staff is friendly and helpful.

Miinukset: I did not like that they charged a surcharge for paying with a credit card! At such a large and nice hotel I would expect them to graciously accept cards with no increase in price (I believe the additional cost was about 12%). I had a 3-night stay so the cost was high enough to reasonably put on a card and not pay in cash.

Plussat: The wood work inside room and outside the room makes it a warm cozy place to stay in. The room has a favorable light wood smell which made me think about the the outdoors. Earthly tone colors are used inside room. Great size for room and restroom.

Plussat: Lovely place, perfect location - professional staff, well run - and great shower, comfortable linens towels etc . Nice fresh baked multigrain bread at breakfast and many choices - english spoken - super clean and fresh - 3rd floor rooms have balcony and view - not too big or small

Miinukset: I think they could add a touch more local decor in the rooms-

Plussat: It's pretty, the location is good, just a few minutes' walk from the zocalo, very safe, the breakfasts (extra but reasonable) are good. Very helpful staff.

Miinukset: The double beds are rather small if you're sharing.

Plussat: Clean, quiet and spacious

Miinukset: Nothing

Plussat: The property, staff and location.

Miinukset: The WiFi doesn’t work inside the rooms.

Plussat: Beautiful historic building just a few meters from the main plaza. Street parking is difficult, but the hotel provides free parking nearby. Staff was very professional and friendly. Rooms are spacious, nicely furnished and very clean. Beds are super comfy!

Miinukset: The rooms are not soundproof, you'll hear noises from the street and everything that happens in the corridors of the building. No heating system, which means in winter months it will get cold in the rooms during the night. This is typical in most of Mexico. But the hotel provides many blankets for the beds.

Plussat: Location Room size

Miinukset: TERRIBLY noisy at night, so poor quality sleep - moved rooms, still noisy Breakfast ordinary Showers not always hot

Plussat: Service, location, price, food

Miinukset: Speed of wifi connection

Plussat: Nice place. Good vibe.

Miinukset: The indoor common areas were uninviting.

Plussat: Perfect. The hotel has some extra free services : free snacks and beverages at the happy hour. Staff very professional. Parking very close from the hotel. A lot of space in the room.

Miinukset: Wifi not very fast.

Plussat: The hotel is very close to the center. Great location. Very pleasant and comfortable. The staff is very attentive.

Miinukset: The room is a bit small, but it was not a problem for us. Not all staff spoke English, but everybody did their best to help and were very friendly and attentive, so we could manage although we did not speak any Spanish.

Plussat: We loved everything about this hotel. The property is so beautiful with great and very helpful staff. Every night they serve delicious snacks and beverages for free. We watched the Super Bowl snacking on charketuries while drinking wine at this wonderful hotel. Great memories and would definitely stay here again!

Miinukset: Nothing.

Plussat: Very friendly staff

Miinukset: A lot of noise at night, room looked bigger on pictures

Plussat: Good central location and good toiletries

Miinukset: We asked housekeeping whether our room was quiet at night as the window overlooked a roof top bar and a rock bar too. She assured us it was tranquil, but we could feel the bass after hours and had bad sleep for the first two nights before asking to move room. They did, which was great but feel annoyed they were not honest initially. Despite what the advert says front desk staff do not speak a word of English. Thank god my husband speaks Spanish. Little bit disappointed. The tapas that is available in the evening is quite basic and they do not publise it well so we didn’t even know about it until the third night. They don’t have any in house catering apart from breakfast which wasn’t included. Decor Seemed really dated and eerie - surroundings and public spaces are not utilised by guests as seems unwelcoming. Lastly the toilet in the second room kept blocking!

Plussat: It was so close to the center ! The food is delicious . Staff is always friendly and polite . We booked our tours with here and they picked us up on time . All tours end in the center of town which is really Close to the hotel.

Plussat: Location.

Miinukset: Bed too hard. Room not ventilated. Bathroom very small.

Plussat: Clean rooms and professional staff

Miinukset: Hearing loud music from a nearby bar or lounge until wee hours of the morning, even though my room was on the tenth floor

Plussat: The location

Miinukset: very confined bathroom and amenities

Plussat: Excellent location. Pretty good lighting in bathroom. Makeup mirror! Good bed, good shower. Very nice balcony! Altogether an excellent value.

Miinukset: Toilet was a little iffy, a common situation in Mexico. Staff was pleasant, but not particularly welcoming.

Plussat: View from the room, the quality of the bed, spacious surrounding (roofterrace, patio)

Miinukset: The staffmember was very keen on 'selling' additional tours.

Plussat: The staff was friendly and very welcoming. Excellent restaurant service, very attentive and provided great service. The tours we booked through the agency at the hotel were great! Thank you so much.

Plussat: The location and free secure parking

Miinukset: The staff wasn’t very friendly, especially at morning during breakfast they literally are waiting to take your plate. The breakfast itself isn’t that good either, the toast and pancakes are made in advance so when you want to have one they are already cold! We also got a room which was connected to another room, unfortunately this meant we could hear every single noise the other guests were making (talking non stop and very loud in Spanish until 1 AM and started again at 6 AM).

Plussat: Rustic and comfy stay!

Miinukset: I liked everythig

Plussat: I loved everything. The staff was always willing to help and it would always tried its best on everything, even for the smallest tasks I asked for.

Miinukset: I wouldn't change anything :)

Plussat: Modern conference type hotel, 1.5km walk from town centre. Chosen because it had secure parking. No interaction with staff during our stay - unusual. Clean and safe,

Plussat: Clean, spacious

Miinukset: It got cold at night

Plussat: We didn't eat in the hotel because there were so many options nearby and we wanted to get out and explore each day. The hotel is on the zocolo, so you can walk out the door and be right in the middle of the action. There was one particular staff person at reception who spoke excellent English and was always willing to help us figure things out. The beds were very comfortable and the rooms were modern and clean. There is a Starbucks 2 or 3 doors down with good internet.

Miinukset: We were on the 3rd floor, and one member of our group has some physical limitations. If you are concerned, you should request a first-floor-level because there is no lift. The internet worked occasionally, but usually wouldn't connect. It seemed like the hotel relied on the internet provided by the city to the town center rather than having their own, but that was unclear. We visited Starbucks a lot to stay in touch and get information.

Plussat: Situation in town

Miinukset: Nothing

Plussat: Best location! Very clean and beautiful place.

Miinukset: In case you have mobility issues, there’s a lot of stairs and no option for wheelchair or baby strollers.

Plussat: Very clean hotel, nice and confortable beds, big parking spot, kind staff, nice restaurant, old fashion

Miinukset: No elevator, poor wifi signal in the rooms.

Plussat: Very Comfortable bed. Other than that this hotel in the price point is terrible.

Miinukset: The room we were in was a closet with a broken fan in the bathroom. The room was terrible for the price point. One of the poorer hotel stays i have had in the premium category.

Plussat: You can’t beat the location! Right in the heart of the city. The beds were very comfortable and clean. Hot shower with good water pressure. The Sunday buffet had a wide variety of local dishes.

Miinukset: If you’re looking to have a good night’s rest make sure you ask to be placed in a room away from the front part of the hotel as the noise from the street and lobby can carry inside.

Plussat: Staff, location, cleanliness and most important the view from the balcony onto the plaza.

Miinukset: Nothing

Plussat: Great location, very quiet room third floor

Miinukset: breakfast time,servers very slow to bring the bill, and very slow to bring the change

Plussat: Great location, quiet room, very clean daily. Had breakfast which was very nice. Will stay again. Front desk was always smiling and helpful, and spoke alittle english.

Plussat: - location is great, in front of the main square, so it was very close to all shops and restaurants. It wasn't noisy as it was other reviews, but maybe because my room was at the back of the hotel - staff was friendly and helpful - hotel decor is nice - nice shower, but it takes a while for the water to warm up

Miinukset: - there is no aircon or fan in the room, and the window opened to the corridor, so couldn't really leave it open as there would be no privacy - internet was very slow in the room

Plussat: Good bed to rest after long trip.

Miinukset: Ice cold lighting in the room. Adding warm tone of yellow to lighting willl enhance room decoration and bathrooms.

Plussat: Beds were comfortable close to restaurants, cleannes. The reception

Miinukset: A woman receptionist wasn't unfriendly the rest staff wonderful

Plussat: good central location

Miinukset: the staff at the restaurant was not particularly accommodating and the food was mediocre

Plussat: Spacious rooms with good atmosphere. Nice hotel, kind staff. Really to the city center.

Miinukset: The staff doesn't speak english. (Although that's true about many places in Mexico.)

Plussat: The staff was very helpful and very nice

Miinukset: No air-condition

Plussat: Staff was attentive to a few small issues that came up. Rooms were quiet and comfortable.

Plussat: Personel was very helpfull and perfect location

Miinukset: Room was too small for 4 persons, dark and stuffy/too warm due to lack of ventilation/outside windows, fan snd airco. Overpriced.

Plussat: It was in a great location. Staff was great very nice and polite . Very clean I would totally stay here again

Plussat: The people

Miinukset: The noises, You can hear everything, even the showers from other rooms,

Plussat: Location

Miinukset: Poor ventilation, poor noise insulation and staff cannot speak a word of English in this town where almost every restaurant and shop has managed to employ English speaking staff

Plussat: Location

Miinukset: They still have carpet in the room, and smells really bad. They change our rooms, but still second option was bad. I would stay in a more traditional downtown place, most of them for half the price, but this one had a great location to avoid downtown traffic.

Plussat: Very good location

Miinukset: Hallway was noisie, everything echoes, but no alot of traffick. If hotel gets very busy and coming into rooms late, then you will hear everything and wont sleep. Unless you sleep like a rock.

Plussat: Modern and functional facilities.

Miinukset: It is noisy and they hold parties late at night.