San Juan Hostellit

Plussat: Price and location

Miinukset: Didnt have water for the first day (shower, sink, toilet)

Plussat: The staff was good-nature, gracious, kind, friendly, hospitable, sociable, jovial, and devoted. Special mentioning to the manager Yvette who went beyond and above her duties as a manager and should have complete, 100%, control over the management of the property and running of the hostel. Noah and Lara, volunteers, are simply the best and making sure the guests are cared for and issues are voiced. These 3 hostel workers and the new friends I found kept me from leaving the hostel for other accommodations.

Miinukset: Upon my arrival, I was not given linens and a towel, which other guests received. Prior to my arrival, I specifically asked if the hostel has AC, the room has two small AC units that do not work and the filter appears to have never been changed. The light upon the sink did not work, the water was consistently off and when on it had little to no pressure, therefore often guest could not shower, wash their hand, or even flush the toilet. The walls did not go to the ceiling leaving a gap (uncomfortable because of the fear of animals coming in). The outdoor kitchen was extremely dirty, not sanitized, and often visited by insects, stray cats, and birds; the refrigerator was unkempt with spoiling foods; cabinets unkempt and dirty; no dishes and poor cooking equipment; stove barely function well enough to cook food. The hostel has no common area to sit other than a few chairs and tables in the outdoor kitchen area, which you can not sit when the sun is shining on the outdoor deck or raining. The outdoors steps to the 3rd floor have no covering and when it is raining there is no protection.

Plussat: Affordable price. Really good vibes.

Miinukset: Tiny room and bathroom.

Plussat: The location was amazing! Walking distance to the beach! Yvette was AWESOME.

Miinukset: They were having some issues with the hot water. That’s the ONLY bad thing. But I’m sure it will be fixed soon. As they advised it’s getting taken care of. I had a short stay.

Plussat: I didn't actually stay here. I ha d a reservation, but when I pulled up, I was very concerned about the safety of the neighborhood, and leaving my car outside overnight. There were prostitutes on the corner and several shady looking gentlemen's clubs in the immediate area. I slept in my car in a better part of town.

Plussat: The volunteers that are left and the manager are great! Noah and Lara (the volunteers) are very friendly and making it a very nice and fun place to stay. Yvette (manager) does everything in her power to help out and make it a great stay if it wasn't for them and the awesome people I met I would not have stayed longer then 1 night

Miinukset: The real boss is all over the place and doesn't really know what he is doing. Everyday day there was trouble with the water and all the guest had to wait for hours for him to come and fix it so we could have a shower and could flush the toilet for a period of time before it was broken again. Showers were cold. When stuff got stolen his priority was hanging lamps instead of checking the cameras (what he still didn't do, so all our stuff is still missing and the thief is probably still in his hostel, but I guess that is not important enough). As soon as you talk about it the defense is: we don't have proof... NO, when you don't look at the cameras you don't know if you have proof. When things needed to be done the guests had to put pressure on him to ectually do something about it, where it obviously should have been done as soon as it came to his attention. After years of experience in hospitality it was painful to watch how poor this place is managed. My advise: put Yvette in complete charge of this place. She knows what she is doing and has a great sense for hospitality. She can make it a succes but as long as her hands are tied by all the weird priorities and rules of the bosses, this place is never gonna be as successful as it could be. I'm sure that at least 95% of the people who were there when I was there are never coming back to the hostel. It's a shame. But I would definitely reconsider as soon as I hear that Yvette took over the place as a real manager instead of the cleaninglady that they made of her now. In my eyes that isn't in a job description of a manager...

Plussat: Edullinen hostellityyppinen majoitus, varatessa luvattiin ilmastointi ja ilmainen wifi, huoneessa oli ilmastointilaite mutta se ei juurikaan huonetta viilentänyt, nähtävästi sähkö tulee osittain generaattorista tms koska valot välkkyivät ja ilmastointilaite hurisi välillä kovempaa ja välillä ei ollenkaan. Kuumaa vettä on turha odottaa. Huone siisti ja viihtyisä, varaudu korvatulpilla, meluisa. Sänky mukava. Keittiö on parvekkeella toisessa kerroksessa, kahvia saa kun itse keittää, jääkaappi käytössä, astioita ja kokkailuvälineitä. Henkilökunta tosi mukavaa, saimme myös hinnasta alennusta kun kerroimme että varatessa luvattiin muuta kuin mitä saimme. Wifiä ei siis ole, nähtävästi hurrikaanien jäljiltä yhteydet vielä poikki. Maksu käteisellä, luottokorttia ei voi käyttää.

Plussat: The staff is great location is great and everything worked!

Miinukset: Had to leave. :(

Plussat: Good staff local neighborhood close to tourist areas

Miinukset: Bit cramped in rooms and bathrooms

Plussat: It's a hostel in an ally in Puerto Rico, don't expect a Holiday Inn! But isn't that the point of staying in a hostel? Save some money and experience Puerto Rico like locals and make great friends! We partied with the staff, met people from all over the world, and did things most people wouldnt believe. It wouldn't have happened unless we stayed where we were at! I will definitely come back, and I recommend everyone to give it a shot for a night or two, if you're more prissy and enjoy comfort over an adventure go ahead and switch later!

Miinukset: Honestly the room was small, and had a bed and fridge. I didn't expect any more or any less (: it was worth what I paid, and there was really nothing that I did not like.

Plussat: The price was great, accurate for what I got.

Miinukset: Nothing terrible for the price I paid

Plussat: I liked the staff and the people staying there.

Miinukset: The new manager is strict and not laid back which defeats the purpose of the hostel.

Plussat: Staff was great thanks for helping use have a great time guys

Miinukset: The stay was to short

Plussat: My stay was good, but The female small dorm was very small, not a lot of space: However I was there only for one night so it served its purpose as a pit stop!

Miinukset: Small dorm room!

Plussat: Nothing

Miinukset: Sharing beds. With foreigners you didn't know what They were saying.

Plussat: Ada, Sean and everyone staying there

Plussat: Nothing --they cancelled our reservation and left us scrambling for a place to stay at midnight.

Plussat: The staff was awesome, the facility clean, the other guests were travelers from all over that made for a very cool mix of interesting people. :) This was a great time, especially for the price. I would have picked this over a resort any day...and I plan on staying here again the next time I make it back.

Miinukset: My stay was too short. This was a great choice though. :)

Plussat: Comfortable, reasonably priced, near beach and Old San Juan

Plussat: It is in n old building in the heart of Old San Juan., just what we' were wanting. We stayed in a room, facilities were very clean and air conditioning worked well. Beds were basic but comfortable.

Miinukset: Nothing

Plussat: great location if you just stay here for travel and you want save money, I think that you can choice this Hotel

Miinukset: share the bathroom (because this hotel is cheap)