São José do Rio Preto hotellia

Plussat: Friendly staff, good breakfast and easy access using the motorway. Amazing value for money.

Miinukset: The bathroom tiles were a little bit old, with stains. Although it was clean, it looked dirty.

Plussat: Location

Miinukset: A little old and bad maintenance

Plussat: Everything was really clean and neat

Miinukset: This location doesn’t include breakfast

Plussat: Location and parking

Miinukset: The mattress was very poor, not to mention that a double bed was in fact to single beds put together

Plussat: The bed was very comfortable and the room kept very clean. The place was good value for money. Staff friendly and helpful. WiFi was very fast.

Plussat: Good air-conditining. Confortável bed.

Miinukset: Breakfast.Good

Plussat: Quiet! Friendly staff! Good location!

Plussat: very friendly personal, nice location, nice Hotel

Miinukset: everything was okay

Plussat: Location Staff Food

Plussat: Hotel was downtown, easy to find and next to a lot of good eating options. I also enjoyed the fact it was easy to park the car. Breakfast was good, a good quantity of options, and there was nothing to complain.

Plussat: The room is large enough and it have a refrigerator and all things are very clean. The people are very polite and friendly, it was great!

Miinukset: Pool is too small and it wasn't clean. Facilities is old but in good conditions

Plussat: Very good breakfast, clean, new, comfortable, despite relatively simple as expected from an Ibis. A little better than traditional Ibis

Miinukset: They don't take meals to your room, you have to grab them at reception. But it is an improvement that you can order form the room and they will tell you when it's ready

Plussat: The staff - could not be better

Miinukset: Location - PillowsOK for a short stay - but the surroundings rather unintersting

Plussat: Vey clean

Miinukset: Bed pillows...so much thin

Plussat: Great Location and Good structure for work trips. Gentle staff and the invoice is ALWAYS sent accordingly.

Miinukset: Coffee (bad quality) and juice (too sweet).

Plussat: Cleanliness, breakfast, location.

Miinukset: Staff is good at the reception. Cleaning staff should respect "do not disturb" sign and don't knock on the door anyways, and should not chat in front of the rooms doors. People try to sleep during the day. Breakfast staff should give you more privacy, not being right behind us looking what we're getting to eat.

Plussat: All was great

Miinukset: I wish I can pay with my debit card online, I did the reservation to my brother and the hotel request the payment at the property I’m in USA and my brother in Brazil This is not practical

Plussat: Very good staff working here. Good reception.

Miinukset: Unfortunately, the air conditioner of my room didn't worked properly during the night and I didn't have a very good sleep due to this issue (this city is very hot by the way).

Plussat: It is an old hotel but you will find everything you need. Good gym, good breakfast and great staff.

Plussat: Good location, friendly staff

Miinukset: There is no health center

Plussat: Great rooms, good breakfast.

Miinukset: Terrible internet!! You cannot run a hotel for business guests properly in 2018 when you have BAD internet..

Miinukset: ‘Quality’ may be part of the hotel's name but I can definitely assure you that is light years away from being part of its values and services. Sure, if we consider the hotel only in its structure we can manage to rate it as a four stars, but if to this we add the staff attendance, the services offered in relation to the price at which they are offered, it will barely earn itself a two stars rating. Just to give you an idea, during my seven days stay my room was left untidy twice, in the first occasion I phoned the reception twice (with a 10 minutes gap between one call and the other) and asked for some clean towels. At my second phone call the receptionist assured me that the towels were on their way to my room (situate in the fourth floor), but after waiting more than 15 minutes I went to the reception myself and to their surprise they found out that the cleaner never delivered the towels to my room. They even tried to contact her on the walkie-talkie, but she simply went MIA. The adventure ended with me in the cleaners closet (at the fourth floor) getting myself and my missy some clean towels. This was also how it ended in the second occasion, but the difference this time was that I phoned the hotel apologizing, because I had forgotten the do not disturb sign on my door, I informed them that there was no one in the room and I was reassured that at my return that night, I was going to find the room tidy with clean towels waiting only to be used. I arrived after 12am and my girlfriend was like: 'I bet they didn't tidy up our room’. And I replied: 'Is impossible, they assured me personally that they would’. Well… They didn't, and this proves that women are always right. The disorganization in this and other occasions was so tangible that it seems alive. PS.

Plussat: Worth every single penny. Friendly staff. Great room.

Plussat: The service and installations are high quality. Great breakfast. Definitely recommended.

Plussat: Very friendly and helpful staff. I loved the breakfast and room service was also very good

Miinukset: I loved everything and I will be back again

Plussat: Breakfast was ok. Great location.

Miinukset: Bathroom could be a bit bigger for that type of apartment.

Plussat: It's a very comfortable place. Despite the humble exterior, the interior is very classy and clean. The room was impeccable too! Everything was organized and working perfectly. Overall, it was an excellent stay.

Miinukset: I just with the amenities was a little better; perhaps they could provide a better shampoo and toothpaste. Nothing that impacts my overall evaluation, though.

Plussat: Spacious room that was cleaned daily; courteous staff; delicious breakfast with a wide range of food choices; prompt room service. Also, I loved that the room had a refrigerator and microwave!

Miinukset: No electric iron or ironing board in the rooms; old air conditioning unit; the shower was not cleaned regularly; and the gym could only accommodate a very small range of activities.