São José do Rio Preto hotellia

Plussat: Worth every single penny. Friendly staff. Great room.

Plussat: Very friendly and helpful staff. I loved the breakfast and room service was also very good

Miinukset: I loved everything and I will be back again

Plussat: Breakfast was ok. Great location.

Miinukset: Bathroom could be a bit bigger for that type of apartment.

Plussat: It's a very comfortable place. Despite the humble exterior, the interior is very classy and clean. The room was impeccable too! Everything was organized and working perfectly. Overall, it was an excellent stay.

Miinukset: I just with the amenities was a little better; perhaps they could provide a better shampoo and toothpaste. Nothing that impacts my overall evaluation, though.

Plussat: Spacious room that was cleaned daily; courteous staff; delicious breakfast with a wide range of food choices; prompt room service. Also, I loved that the room had a refrigerator and microwave!

Miinukset: No electric iron or ironing board in the rooms; old air conditioning unit; the shower was not cleaned regularly; and the gym could only accommodate a very small range of activities.

Plussat: The staff - could not be better

Miinukset: Location - PillowsOK for a short stay - but the surroundings rather unintersting

Plussat: Vey clean

Miinukset: Bed pillows...so much thin

Plussat: Cleanliness, breakfast, location.

Miinukset: Staff is good at the reception. Cleaning staff should respect "do not disturb" sign and don't knock on the door anyways, and should not chat in front of the rooms doors. People try to sleep during the day. Breakfast staff should give you more privacy, not being right behind us looking what we're getting to eat.

Plussat: All was great

Miinukset: I wish I can pay with my debit card online, I did the reservation to my brother and the hotel request the payment at the property I’m in USA and my brother in Brazil This is not practical

Plussat: Both breakfast and location were fine and met my expectations.

Plussat: Good location and good options in the breakfest

Miinukset: nothing

Plussat: The staff!!

Miinukset: Early breakfast! Some parts of the hotel needs reform!

Plussat: It is an old hotel but you will find everything you need. Good gym, good breakfast and great staff.

Miinukset: The pillow was horrible! Hurt my neck!!! The pool and fitness room ... awful. I will never back again.

Plussat: Great rooms, good breakfast.

Miinukset: Terrible internet!! You cannot run a hotel for business guests properly in 2018 when you have BAD internet..

Plussat: The Queen beds were REALLY queen!!! Very good location. Nice pillows as well...

Miinukset: ‘Quality’ may be part of the hotel's name but I can definitely assure you that is light years away from being part of its values and services. Sure, if we consider the hotel only in its structure we can manage to rate it as a four stars, but if to this we add the staff attendance, the services offered in relation to the price at which they are offered, it will barely earn itself a two stars rating. Just to give you an idea, during my seven days stay my room was left untidy twice, in the first occasion I phoned the reception twice (with a 10 minutes gap between one call and the other) and asked for some clean towels. At my second phone call the receptionist assured me that the towels were on their way to my room (situate in the fourth floor), but after waiting more than 15 minutes I went to the reception myself and to their surprise they found out that the cleaner never delivered the towels to my room. They even tried to contact her on the walkie-talkie, but she simply went MIA. The adventure ended with me in the cleaners closet (at the fourth floor) getting myself and my missy some clean towels. This was also how it ended in the second occasion, but the difference this time was that I phoned the hotel apologizing, because I had forgotten the do not disturb sign on my door, I informed them that there was no one in the room and I was reassured that at my return that night, I was going to find the room tidy with clean towels waiting only to be used. I arrived after 12am and my girlfriend was like: 'I bet they didn't tidy up our room’. And I replied: 'Is impossible, they assured me personally that they would’. Well… They didn't, and this proves that women are always right. The disorganization in this and other occasions was so tangible that it seems alive. PS.

Miinukset: My bad have only half sheet, paid a good price for the room.

Plussat: Nothing It’s a shame

Miinukset: Room is claustrophobic They doesn’t work the restaurant on Sundays It’s really ridiculous

Plussat: Its cleam and new with a good location

Miinukset: The room It is small and the bed not comfortable. There is only one plug to charge and the lights stay on the middle of the bad just above it. It seams they try to save money

Plussat: Good air-conditining. Confortável bed.

Miinukset: Breakfast.Good

Plussat: Quiet! Friendly staff! Good location!

Plussat: Location Staff Food

Plussat: It was quiet. I think I was the only guest.

Plussat: The friendly and openminded hosts and the cute selfmate furniture.

Miinukset: nothing :)

Miinukset: The bed was too small so i could not stretch my legs in bed

Plussat: Price and big rooms

Miinukset: Location

Plussat: Spacious room.

Miinukset: Time at the reception.Since I had already sent the information, I suppose that I do not need to repeat it. Landscape is not so nice for the remorted place.

Miinukset: breakfast was not good, use to be much better. Also the air conditioning in the room was very very noise

Plussat: Location

Miinukset: The bed The cigarette smell in the room

Plussat: Location

Miinukset: Bulding and facilities needs refurbishment and modernization, no light on desktop for work, unstable internet and no amenities (shampoo ....)

Plussat: Prive and location

Plussat: Nothing

Miinukset: Didn't like service, check in/out process, misguided information. Unfriendly staff. Big line for check in. Only ONE staff at counter. Restaurant not open whole day.

Plussat: Location and parking

Miinukset: The mattress was very poor, not to mention that a double bed was in fact to single beds put together