Tokio hotellit lähellä Sunshine City

Plussat: I like how much space there are for my friends and I to organize our luggage. It is very cozy as well, love the fluffy blanket, love the little ledge by the window with city view.

Miinukset: Nothing. Everything is good.

Plussat: Location is fabulous. A lot of good eating place in the proximity.

Miinukset: Our used glasses were not replaced with clean ones. Should we need to clean the glasses ourselves, the hotel must provide the dish detergent. However, nothing was given. Cleanliness standard fall short. I am expecting more from Japan. So i think this is a very bad representation of Japan cleanliness, hygiene and service standards. The steps up the loft are steep. Not suitable for older folks. The room configuration is not really meant for people above 1.7m. Not much room space to stand straight.

Plussat: This place is an excellent choice for families, large groups, and long stays! My children really enjoyed the bunkbed it is like a treehouse and a very good utilization of space. There is tons of storage area for personal items as we had been travelling with large luggage and lots of it! Location is very good as there are many convenience stores, small eateries, and transportation is nearby. The morning staff was very helpful and pleasant. Helped us book a people carrier last minute which was a lifesaver when trying to get to our next accommodation!

Miinukset: Our children colored on the Tatami mats and we found a demand letter asking for us to pay the fees of replacement at checkout without even showing us proof as they claimed to have replaced them already in the letter. Having said that, we would have appreciated a different approach to handling this matter. We did not like that in order to get more toilet paper, towels, and an extra pillow they wanted to charge for it to what we deemed as an unreasonably high amount. Needless to say make sure to let your room get cleaned often enough to avoid having to pay for what they will provide for free, only when your room is cleaned. People should not have to share pillows they should have at least one pillow for each person. When we stayed here a second time at the end of our month long tour of Japan we had requested prior to our stay the same original room, which was confirmed through email in advance, they would have it prepared specially for us. It was a bit disappointing that come time for check-in it was completely forgotten about and someone was using the room with nothing to do at that point. Don't expect every request to be honored or an apology even with email confirmation as proof.

Plussat: - family friendly

Miinukset: - monotonous breakfasts

Plussat: The location is perfect and within walking distance from JR station. Safe to walk back to hotel or wondering around the hotel at night. Full of various food choices around the neighborhood.

Miinukset: No simple cutlery is provided in the room - i am cannot find a spoon to stir my hot drink in the room. The electricity power point is in the hidden spot, it should be in the easy accessible area.

Plussat: Breakfast is good

Miinukset: nobody tidy up the room. and i inform the staff to tidy up the room, still nobody tidy up, quite disappointed

Plussat: very good with a budget price

Miinukset: spa is too small. but still acceptatble

Plussat: None of negative thing to say about this hotel. The breakfast is great! and one or two lists from the menu will be changed everyday, so guest will not get bored from food/breakfast. Vicinity from JR station is OK (not too far or too short) but be mindful that there is no escalator from west exit from JR station to the hotel direction and our back almost broke from lifting luggage from JR station. Wifi is good, bed is comfy, and you don't need to keep key card with you here at this hotel as the digital door lock use only password you obtain from reception. PLENTY of free amenities e.g. face mask, soap, cleanser, razor or even sponge are available for free at reception. Also, there are about 5 (if I remember correctly) type of pillows provided for you to choose to suit with your preference or to solve your sleeping difficulty. Onsen also good.

Miinukset: No...I like this hotel A LOT

Plussat: The hotel was clean with great service!

Miinukset: room size

Plussat: Liked the breakfast.

Plussat: Friendly staff.

Miinukset: Room booked was non smoking but when I got there it was a smoking . They changed it immediately.

Plussat: I love the extra amenities on the tray at the hotel lobby. I love that there is a washing machine inside my room and I don't need to go down for the coin laundry. Hotel reception also gives you a free laundry detergent when you check in, perfect for a traveler like me who brought very few clothes (hehehhe)

Miinukset: Got difficulty managing the aircon remote but the staff is great and kind enough to go to my room for the remote instructions. The blue light of the aircon is kinda disturbing when lights out but if you have eye cover it will do.

Plussat: There was a washing machine in my room

Miinukset: Was no able to extend stay when plans changed

Plussat: Liked the location and washing machines and dryer in a room. It was my 2nd time to stay at this hotel. Will stay here for my next trip to Tokyo again.

Miinukset: None

Plussat: Good location

Miinukset: Had to pay extra to have bed made and room cleaned daily.

Plussat: 7/11 really close, so was entrance to the metro and train station.

Plussat: Everything

Miinukset: Exceeppttt the price. Good lord lol

Plussat: Friendly staffs, good location and spacious room.

Plussat: Great location, about 8 mins walk from Ikebukuro Station. Very clean. There is a 7-11 located right below the hotel as well. The space is sufficient to open 2 luggages at the same time.

Miinukset: Pillow was too soft.

Plussat: Location

Miinukset: Too small room

Plussat: Location. Near to Ikebukuro station .

Miinukset: Room is too small for 4. Expected 4 mattresses for 4 but 3 mattresses for 4 to squeeze in.