Tokio hotellit lähellä Takashimaya Times Square

Plussat: Room

Miinukset: Lost in translation

Plussat: Loved the view from the 46th floor of Mt Fuji. Breakfast was fabulous, room service was amazing. Even though certain items were not on the menu, the staff was kind enough to have it specially prepared for us. Overall the staff was very polite and willing to assist whenever asked.

Miinukset: The ambiance a little too dark in the lounge area at night. But I guess they needed to set the lightings like this so that the amazing view could be enjoyed from the 41th floor.

Plussat: Probably the best hotel I did in my life

Miinukset: Nothing. All was perfect

Plussat: I loved the service and the views.

Miinukset: Not value for money. The facilities are good but it’s not big deal just because it appeared in a film.

Plussat: Bed swimming pool

Miinukset: Television channels limited no international channels

Plussat: Gorgeous hotel, beautiful rooms and facilities and the staff were super friendly and helpful!

Plussat: Amazing service. Beautiful hotel

Miinukset: Location is not great, far from city center

Plussat: One of the best hotels I've ever stayed in. Staff were super attentive and the facilities were amazing. We were in a deluxe king - it was on the 47th floor facing Shinjuku station so gave great views across the city. Being able to have 24 hour breakfast in the room on the day we were leaving was a big plus. Had a good gym (also on the 47th floor), and the bar on the 52nd floor was beautiful (even if the drinks were a little pricey at 2400 yen each). Would definitely stay there again.

Miinukset: Very little to comment on here. The location is a little far from Shinjuku Station (about a 15 min walk), however the hotel does provide a regular shuttle service to and from the station (every 20 mins until 9:30pm).

Plussat: Everything clean and nice and comfortable

Plussat: Great hotel with amazing views over Tokyo. Loved our stay there. Also had a great dinner in the top floor restaurant.

Miinukset: Hotel was a bit out of the way for sightseeing and some parts of it a bit dated with regards to the design, especially considering the hefty price tag. Would probably go for something in another city district next time.

Plussat: It’s just perfect!

Miinukset: Nothing!

Plussat: Staff was helpful n the shower cubicle

Miinukset: Bed, linen n the pillows etc.

Plussat: The location was great. Near to plenty of good places to eat and not far from the train station. The rooms are a good size and comfy. The breakfast was good. Godzilla was entertaining when he roars on the hour

Miinukset: The rooms had thick dust on some of the furniture

Plussat: Hyvä sijainti, taksit päivystävät hotellin oven ulkopuolella, aamiainen oli hyvä, koska voit valita kahdesta eri ravintolasta sekä ystävällinen ja auttavainen henkilökunta. Hotellihuoneet siistejä ja näkymät huoneesta henkeäsalpaavat.

Plussat: The hotel is centrally located and close by to all kinds of places to eat and shop. Although it is in the center of the so called "red light district", we felt safe walking around and there was really nothing "red" or alarming about the location. Will definitely stay here and recommend the hotel to family and friends.

Miinukset: Not applicable

Plussat: But the acutal facilities were very good

Miinukset: Too many people want you to go to tittiebars and massage from young girl. Annoying to say the least

Plussat: Central position in Shinjuku. Sex oriented neighborhood in the night.

Miinukset: This is clearly not a 4 star hotel. No service, small rooms. It's a standard 3 stars. Too much expensive for the poor service.

Plussat: Nice location

Miinukset: Small room

Plussat: Erittäin kätevä sijainti lähellä juna- ja metroasemaa, ostoksia ja ravintoloita. Godzillasta lisäpisteet. Upea näkymä huoneesta.

Miinukset: Hotelli sijaitsee punaisten lyhtyjen alueella, jossa paljon tyttöbaareja. Huoneet ovat pieniä. Aamiainen kohtalainen.

Plussat: The hotel is a great photography location due to the giant Godzilla head.

Miinukset: The bathroom in the room is separated into 3 parts. The sink is outside the bathroom, inside the room, and the toilet and shower are in different compartments. For a high end hotel that doesn't scream luxury. Also, the hotel was very crowded.

Plussat: Nice staff. Close to station. Clean.

Miinukset: Not nice area of Tokyo. Trashy night life.

Plussat: Will definitely stay at this great hotel in the thick of all the bars, restaurants and malls. 10/10 for location, quality and price.

Miinukset: Late at night the area is a little seedy with lots of people out drinking and partying. But if you’re smart you can ignore it.

Plussat: Never had breakfast in the hotel, sorry.

Miinukset: Can't think of any. Gracery is my favourite hotel in Tokyo.

Miinukset: The credit card machine is not working and we have been waiting for 3 and half hours to get things resolved. But the front desk girls are really helping.

Plussat: Location

Miinukset: Room was small

Plussat: Erittäin siisti, moderni ja raikas hotelli, joka on kätevän lähellä Shinjukun rautatieasemaa. Huone oli silti hiljainen. Aamiaista emme testanneet, vaan keitimme huoneessa kahvia ja teetä ja haimme evästä - lähellä on runsaasti kauppoja, kahviloita ja ravintoloita.

Plussat: Excellent staff Good facilities Great location

Plussat: The staff were so lovely - super polite, friendly. The hotel is immaculate, modern, relaxing. We were on the 14th floor which had a room with a washer and dryer, an ice machine, and a beverage machine - very handy. We were a group of 3, and we were in a superior twin with an extra bed - we found the space to be comfortable. We ate at the hotel restaurant for breakfast almost every morning - it was expensive, but what you’d expect at a hotel pretty much anywhere. The food was very good - a great balance of Japanese and western offerings. The house made custards were delicious! The hotel is in a perfect location - 5 minute walk to Shinjuku Station, two Lawsons and a 7-11 even closer.

Miinukset: All was really great, from our perspective and use as tourists, it was perfect. We’d stay there again.

Plussat: Great facilities, air humidifier and purifier, clothes refresher.

Miinukset: room is too small

Plussat: The location and the service of the staff! The hotel is quite closed to Shinjuku station and shopping strips. We arrived a bit early before check-in time but we were extremely tired and I think it showed because the young man who greeted us; gave us a nice hot face towel and was kind enough to checked us in early. So much appreciated. The room itself is much smaller than where we stayed last in tokyo, but very well equipped and clean.

Plussat: Very good location with all walkable destinations

Miinukset: As general weakness of Japan. Room size little bit small

Plussat: Right next to the train station and close to shops and restaurants. Very clean and modern decor.

Plussat: Perfect location, great rooms, friendly staff ...

Miinukset: The hallways seem to only be air conditioned in the evenings. So in the mornings walking out of your room it can be a bit hot and sticky. But not really a concern.

Plussat: The hotel was spotlessly clean and the service was excellent. The buffet breakfast was fabulous and worth the price.

Miinukset: Info about surroundings

Plussat: Breakfast was very good eyery day fresh water

Miinukset: Other guests were very loud

Plussat: The personnel was great. The front desk was incredible and one of the managers, Ernesto, was just accommodating and super relatable to people of all languages. Also, the girls at the executive lounge were incredibly efficient, including the gentleman who I believe is from Brazil. All around the highlight of our stay was the hotel. Bed, linens, room, etc. But the stuff is unparalleled. Congratulations as I know it is hard to manage a property as busy as yours while maintaining quality.

Miinukset: I am disappointed that my credit card that was used to book this property was blocked without my knowledge. Moreover the property took 40000 JYN as security deposit when the guest checked it. While my credit card was unblocked already its strange that the property again collected 40000 JYN as security deposit. The guest have checked out yesterday but the card is still not unblocked. The booking.com or the property would have to better communicate this requirement when I booked. When I booked it said that credit card will not be charged or blocked. My understanding was that credit card was only needed to secure the reservation. But the property went ahead and blocked it without informing me. Could you please call the card company ( visa ) to unblock this card as early as possible. They guest have checked out the property yesterday.

Plussat: The staffs are nice. I choose to stay in this hotel many times. The location is very good.

Miinukset: There is a dark spot on my bed sheet since the arrival date. I tried to ignore this point and expected the maid to change it tomorrow. Unfortunately, the room attendant did not change my bed sheet. Moreover, she did not change the bed sheet everyday.

Plussat: Breakfast is great, concierge is friendly and helpful. Like the toilet.

Miinukset: Room is small, bathroom is too small

Plussat: Free upgrade to Executive Room with lounge access. Our request for crib, late check out and extra amenities catered for. The lounge pre dinner drinks and Breakfast following morning was superb.

Miinukset: Minor issue. Kettle took forever to boil

Plussat: Overall services.

Miinukset: not at all.

Plussat: the hotel is central and breakfast is good

Miinukset: Poor value for money, the room was expensive for the size and quite dated in the furniture and overall facilities the hotel was overcrowded, a lot of noise and confusion, the breakfast area too full.

Plussat: The staff were friendly and attentive. We got an upgrade due to an error and included the executive lounge

Miinukset: Maybe more seating in the lobby as there were minimal chairs so had to stand when waiting for shuttle bus

Plussat: Room is big & spacious compared to average hotel room in Tokyo

Miinukset: Failed to link to the free WiFi at the hotel

Plussat: Decent size for Tokyo and price range. Close to subway.

Miinukset: Room appeared outdated for the price. No special amenities. Some staff was friendly whereas others were not. Sauna was very small.

Plussat: They are a good hotel despite we arrived late on our booking they gave us extra 3 hours for check out and we really appreciate them we missed our flight from Osaka to Tokyo luckily Hilton in Osaka helped us in contacting Hilton Tokyo

Miinukset: Nothing that we didn’t like , maybe we could have stayed longer and since we missed our train from Osaka to Tokyo

Plussat: Close to Shinjuku station. Fun restaurants nearby.

Miinukset: Waited on average 10 minutes for elevators, which were full and stopped almost every floor. No seating in lobby. Restaurants in hotel very overpriced. Would not stay there agin.

Plussat: The only good thing about Keio Plaza Hotel that they have a shuttle bus line direct to Disney Resort, but need reservation 1 month earlier before the date.

Miinukset: The front desk for check-in and check-out really really really not friendly (especially to foreigner), no smile at all and very bad in english. Very old hotel, we've paid for the premier room (recently furbished they said) but still looks old, they're only put more lighting inside the room and LED TV. Better stay at International Brand Hotel.

Plussat: Location

Miinukset: The room and the hotel are not so modern

Plussat: Great location near the Shinjuku train station. Service was excellent (although perhaps average for Japan). Pillows not so comfortable - would have liked a selection of hard/soft (therefore the OK rating on comfort). Room A/C worked very well (I like to sleep in a cold room). Great view of Mt. Fuji and Tokyo government buildings. I prefer the Hyatt Regency Shinjuku when the cost is reasonable but this time it was considerably higher. Have stayed at Keio plaza about 5 times and at Hyatt about 20 times.

Plussat: The location was amazing but that's about it

Miinukset: Rooms very outdated, very pretentious staff, everything that has to do with this hotel is ridiculously overpriced! We to check out one hour later than planned after a 6 night stay and they asked us to pay a fee... very disappointing

Plussat: Breakfast options are good.

Miinukset: The South wing room bathroom had a slight sewer odor at times.