Tokio hotellit lähellä Tsukiji Hongan-ji

Plussat: The up grade of our two rooms into 1 two bedroom suite is unforgettable!

Miinukset: Nothing

Plussat: The hotel was an oasis in the city. The staff were excellent, and it was one of my best experiences in new place.

Miinukset: The hotel starts on the 28th floor, so it feels detached from the surroundings.

Plussat: From check-in to check-out all the service was consistently excellent, staff were sincere and my room was comfortable and clean. Wish to go back soon.

Miinukset: Not a thing to complain.

Plussat: I was only in Tokyo for two days. I have always wanted to see the City so I stayed as a long lay-over. I have traveled quite a bit and mostly stay at high end hotels. The room was amazing. It was large, clean and the bed was perfect. I think the one thing that stood out was the service. I mostly felt with the front desk manager Tetsuro Nakamura. Everyone at the hotel seemed to really appreciate their job and enjoy helping their guests.

Miinukset: Nothing comes to mind

Plussat: Location, service, pool staff

Plussat: Enjoyed the artist rooms and luxury :).

Plussat: Amazing city view & CustomerCare

Plussat: Nice staff. Every staff member of the hotel is very helpful. I will come and stay in this hotel again. The location of hotel is very convenient. Overall stay in the hotel I can say is wonderful.

Miinukset: Location

Plussat: modern and well run - fantastic view from room

Miinukset: breakfast was not included; paid more to check in a bit early; room was very small

Plussat: Getting to the station was easy and convenient.

Miinukset: Kinda costly, breakfast a little overpriced.

Miinukset: Great property, great location. Staff is super helpfull

Plussat: Room was extremely clean and the concierge was awesome. We opted for an included breakfast and were given two breakfast tickets, free mini bar, robes and slippers. We were on the top floor and the views were spectacular. The location was great and gym was nice also. Would go back!

Plussat: The JR Suite was amazing. Love the high floors and view of Tokyo Tower. Customer Service at the front desk was excellent. After we paid for the upgraded suite we were a lot happier.

Miinukset: Initial room was very small and they put us on the floor with the business and fitness area so people were in and out on that floor. Room was very very small where our 2 luggage would not fit. My GF kept on bumping her elbows into the shower door and the sink as there was no space in between for her to do her hair and make up. We had to upgrade to the JR. Suite at a very high price. The JR. Suite was an excellent room. We didn't need the living room area but it was a nice adder. What we were expecting was a bedroom similar to the JR suite bedroom but never got it on the regular booking. Concierge needs to look into what he's doing more. We asked about the Robot Restaurant and see about making reservations for that Saturday Night. He booked the reservations but didn't realize that payment up front is required. When we go to the place we were turned away as it was full and everyone had paid in full prior to arrival. When I tried to explain to him I don't think he spoke English well enough to understand. I was not mad at him as we understand we are in another country with a language barrier.

Plussat: Staff was very helpful. Easy access to a lot of places walking, taxi, or train (close to shinbashi and Shiodome station).

Miinukset: Breakfast was 25 dollars per person and did not include much. No good breakfast around. Very surprised that English proficiency of staff was not that good.

Plussat: Housekeeping was good Kept clean Staff were mostly helpful Quiet Near Shimbashi and Shiodome Stations Amenities were good Airport Limousine to Narita

Miinukset: At check-in we were told we needed to pay for a separate room as my mother and my sister together with me are considered too old to fit in one room with two double beds. They said a larger room would be available that could accommodate the three of us together the next day but we would have to pay an additional 330 USD per night of stay! Our flight landed 11 pm at Haneda by the time we got to the hotel it was already almost 12:30 am, we were exhausted! Renting an additional room also costed the same amount $330. That's the option we went with for at least a day. We then booked a second room online for the subsequent 5 days for only half the price they asked us for upfront. It made little sense from a business perspective if they had let us upgrade to a one bedroom that would release them of two smaller rooms that they can charge more for. Internet is slow especially at night, can barely read the news. Air conditioning was weak in one of our rooms, I was sweating a lot.

Plussat: Good location Friendly staff

Miinukset: Immediately after we checked in to our room, my husband noticed an odor in the room and requested to change room. The staff was very responsive and put us in a different room right away. Unfortunately, the second room also had a very strong odor. It smelled like mildew. We just put up with the smell for the next 3 days :(

Plussat: Close to train/subway station. Lot of places to get a meal. Perfect variety for breakfast. Staff very helpful. Room a little small but, good enough. Overall enjoyed my stay

Miinukset: Bed was like a rock. Pillows filled with wooden pellets. But I slept well.

Plussat: Breakfast is great. Friendly staff. Rooms very comfortable. Excellent stay!

Miinukset: Gym is small. 2 treadmill and 1 cross trainer only. No spa/pool. Other than that, no complains!!!

Plussat: I had a superior room which had plenty of space and a nice queen bed. Very modern room. The staff was very nice and very helpful with our bags.

Miinukset: Nothing wish I could have stayed longer

Plussat: It was my first time in Tokyo and I loved the location and customer service at this hotel. The price for the room was amazing was great as well. I would definitely recommend this hotel.

Miinukset: Nothing honestly :)

Plussat: The room was always clean; the breakfasts were awesome; the staff very helpful

Miinukset: I extended an extra night and the fee was pretty high. Like double that I got on Kayak