Very good location in the center of Shinjuku, about 10 minutes away from the train station and taxi service outside. Had an ATM and 7-11 attached to it. All the amenities a person could need, toothbrush, hair brush l, razor shaving cream, free bath salts for everyday I stayed. Shampoo conditioner and body wash smelled great. Shower and bath were awesome! 1rst floor breakfast was the way to go, 8th floor cafe was nice but had less variety than the other. Staff knew English, and the concierge service was great for booking and easy airport limousine back to HND airport. Very close to robot resturant and bars that are open 24 hours. Nothing!!
The hotel is very well located The interior of my room was quite old. The desk varnish was gone and the room was pretty smelly.
Small but cozy room. Perfect location.
One of the female receptionist is unprofessional. After the room make up they forgot to put a teaspoon. When I informed her she told me that I should present to the front desk to ask for it! And she claims that they have rules (in disrespectful way). It is just a simple order (teaspoon)! I couldn’t understand what kind of rules that prevent them to bring a teaspoon! Totally unacceptable.
Friendly staff speaks English and location is very close to Train station. Love staying here when I travel to Tokyo. The pillows were very uncomfortable.
Breakfast Poor customer service
Tokyo area was greate.
The stall was really helpful and was the only hotel that I stayed in Japan that provided soft pillows... This hotel was the most expense one that I stayed in Japan, around US$185,00 and for that price I was expecting a much better room. The bathroom was disgusting with visible mold all around probably because the exhaust fan wasn't efficient enough to keep the moist out of it.. The toilet bowl underneath the seat was all black mold... The shower walls is getting yellowish probably because no scrubbing it's been done.. I saw a single room keeper guy cleaning the whole building floor when I got there but he was cleaning alone at least 18 rooms in that floor as I noticed the rooms doors was all wide open and he was running between those rooms with vaccum and cleaning supplies and etc... The blocks/area around of this hotel have lots of "massage" business places and lots of guys hanging around the walkway corners to offer girls to do a "special" job if you interesting... Definitely not a family hotel to stay ! Few blocks away from the opposite side of the Shinjuku Train Station I stayed at Sun Route Hotel of Shinjuku that was much much better location in the area and a family hotel with quality and breakfast include for under US$120,00. Hope this review helps lots of visitors.
Hot shower with excellent water pressure. Firm, comfortable bed and pillows. Complimentary bottled water, daily. Wall mounted pump shampoo, conditioner and body washes. Great free Wi-Fi. Clean Convenient Laundry Facilities Close to the subway Narrow Shower, always bumping into curtain. No closet or dresser. Very tight quarters. A lot of ambulances in the area (a bit noisy)
Very convenient to metro and in a good area. Hotel is clean and staff is friendly. Room is tiny. Didn't know this going in and booked for myself and a friend. Two beds wasn't an option and the room was really uncomfortable for two people. Bathroom is also tiny and there's no space for luggage. If I had known about room size in advance I would have booked elsewhere