Tokio hotellit lähellä Suntory Hall

Plussat: Clean, welcoming staff, and connected to the metro station

Plussat: Splendid ! It was stylish , staff were exceptionally polite, efficient and professional . The concierge lady organised our bullet train tickets and could not have been more helpful, very impressed.

Plussat: The room was extremely comfortable, beautifully designed with a lovely Japanese touch and had a fantastic views. The location was excellent , within 5mins from great restaurants and bars and eight above the metro line.

Plussat: This is a fantastic hotel. Location is perfect, near amazing food and shopping (not that we did any, but anyway). Very attentive staff, as expected in a hotel of this dignity. Great concierge service, got some good input on things to see and do, as well as some help with our Shinkansen itinerary.

Plussat: I was only in Tokyo for two days. I have always wanted to see the City so I stayed as a long lay-over. I have traveled quite a bit and mostly stay at high end hotels. The room was amazing. It was large, clean and the bed was perfect. I think the one thing that stood out was the service. I mostly felt with the front desk manager Tetsuro Nakamura. Everyone at the hotel seemed to really appreciate their job and enjoy helping their guests.

Plussat: The Peninsula is the Peninsula for a reason. From the moment you pull up to the door there is exceptional service through to check in. I was at the Tokyo Peninsula for 1 day on the end of my four month trip around asia and would have stayed longer but the Coronavirus had just shut down all the museums and i started my trip off in Tokyo so only needed one evening there to fly in and out of the city. I had walked by the hotel on my first stay in the city 4 months early and admired it from the outside and its location. It’s perfectly situated across the gardens and in the Gonzalez distract. Once inside tea time was buzzing. I checked in and was treated with kindness and warmth. The concierge assisted me in making my dinner reservation for the evening. The front desk staff showed me around my amazing room. It was so luxurious and plush and comfortable. I almost wanted to stay inside the entire day in bed and to take a bath in the insane tub because it was do perfect but with just one day I wanted to explore Ginza and all its stores. When i got back to the room after a long day out the bed was perfectly turned down, slippers out, water out, and the few things I left on the bed when i rushed out where hung up. What a treat!. Also worth noting - the gym was a great place to visit before hitting a long flight in the morning. I cant wait to come back to Tokyo and visit the Peninsula again when I have more time to stay in the city.

Plussat: The staff very helpfull. And beauty

Plussat: Location, service, pool staff

Plussat: Everything went well. The Peninsula Tokyo never disappoints me. Will continue to stay at this property

Plussat: Bed was so comfortable. Staff are all welcome and friendly. Location was great, not too busy but easy to go everywhere.

Plussat: Breakfast was good and much and rich of taste

Plussat: Service and facility was good and nice.

Plussat: Excellent room. Good location. One of my first picks in Tokyo.

Plussat: Despite COVID restrictions it was still very good. Excellent room and staff.

Plussat: the room, the view, the staff, the cleanliness and the facilities, all incredible! Amazing amazing!

Plussat: fantastic. close to airport, clean, great facilities,

Plussat: Very comfortable room with an area to sit. Staff were very friendly and helpful. With the added benefit that we could see Mount Fuji from our window.

Plussat: Friendly and efficient staff, no request was ever too much trouble. Breakfast was so plentiful I had to ask for less ! Loved the quietness of the hotel.

Plussat: The staff is incomparable (then again, Japanese people have standards no one else in the world has), they were so on the ball about everything, from questions about the city, to housekeeping and in room massages, that this hotel in the US would cost 550 a night, and I only paid around 200. Japan is on another level. The comparison between Japan and the United States, is that there is no comparison.

Plussat: The splendid building itself, the staff always welcoming, their helpfulness, the facilities, the comfortable rooms, the excellent bedding, the harmonious atmosphere of the hotel. To make it short, I loved everything, I say.

Plussat: I was on a business trip visiting a company less than 2 blocks away so I couldn't beat the location. I got the normal room, which is small but had everything I needed. Rooms are modern and mine was clean. Hotel is dated. The lobby feels like the 70's or 80's and lacks a real bar reestaurant. The cafe in the lobby has a very limited menu of food and drink, particularly for breakfast. Would I stay here again? Yes for the same location/price balance I paid on this trip.

Plussat: The atmosphere in lobby (1st floor) and lounge (14th floor). The breakfastbuffe.

Plussat: Hotel staff were helpful, close to train stations, convenient location, clean

Plussat: the staff at the hotel were very professional and very efficient. hotel overall is of excellent quality. it was more than what i have expected.

Plussat: Value for money. Good breakfast.

Plussat: Good location, with easy access to subway / JR rail stations. Walking distance to Tokyo Tower. Buffet breakfast had a mixture of Japanese and non Japanese options. Guest lounge and internet station are nice and quiet

Plussat: Hotel staff excellent. Room super clean very day!! Very good position near Metro and train station. Good base for a shopping tour of Tokyo .

Plussat: Smooth and fast service. Next to a subway station. Puctual airport limousine bus (to Narita).

Plussat: The up grade of our two rooms into 1 two bedroom suite is unforgettable!

Plussat: The hotel was an oasis in the city. The staff were excellent, and it was one of my best experiences in new place.

Plussat: Everything was perfect! I would like to say thank you very much to Sarah, she took very could care of us.

Plussat: From check-in to check-out all the service was consistently excellent, staff were sincere and my room was comfortable and clean. Wish to go back soon.

Plussat: Awesome staff services and their arrangements are perfect for me.

Plussat: Exzellent Roms, Restaurants, beautiful bar with wonderful view and very very friendly service. We live this hotel

Plussat: The bathroom was very nice! The hotel had a great automated panel which controlled the motorized drapes and lights. The staff was amazing and the lobby was a modern marvel.

Plussat: Great location and spotless

Plussat: Everything was Excelent!!

Plussat: Very good location, and is clean.

Plussat: Room was extremely clean and the concierge was awesome. We opted for an included breakfast and were given two breakfast tickets, free mini bar, robes and slippers. We were on the top floor and the views were spectacular. The location was great and gym was nice also. Would go back!

Plussat: The room was really nice , modern, clean, and spacious. A lot of toiletries (one for each guest) like toothbrushes, razors , bath salt hairbrushes.

Plussat: The clean, modern style.

Plussat: Sijainti oli mitä mainioin, metroasema parin sadan metrin päässä ja sieltä päästiin kaikkialle. Huone oli suurin ja näkymät (36 krs.) mahtavat. Tämä hotelli ylitti meidän odotukset, yleensä keskustan hotellien huoneet on pieniä (4 hengelle). Parin minuutin kävelymatkan päässä on Gizan ostoskadut, metroaseman kulmilla on paljon pieniä ravintoloita.

Plussat: Great location in Ginza 8-Chome. Accommodating staff, I had to extend the stay, great condition, very comfortable and big enough rooms.

Plussat: Loved everything about this hotel, the room, the view, all amenities, the location was fabulous, a short walk to restaurants, great service from excellent and helpful staff, train stations, and Ginza just a 5 minute walk away, We plan to return.

Plussat: Best location for shopping and foods . Easy transportation , the subway and JR is just connect to the hotel B2 .

Plussat: The location is very good close to metro. The room is quite big and the facility is great. The hotel also near the convenient store.

Plussat: The room is big enough for family with 3 pax. And even for business people Wifi connection available The hotel is located near Shimbashi station, which has a good connetion to interesting places, such as Tokyo station, Ginza, Asakusha, Omotesando, etc.

Plussat: Miellyttävä hotelli, hienot näkymät kaupunkiin ja loistavat liikenneyhteydet.

Plussat: very comfortable

Plussat: Convenient location, quiet and modern room. Free in-room lan connection. Very friendly, helpful staff.

Plussat: We found the staff extemely helpful especially the guest relations desk went out of their way to be of assistance. The rooms where very comfortable. I was going to move to a cheaper hotel, but the manager organised me a fabulous rate for the extra days, so I didn't move.

Plussat: Amazing views, location. Nice bar at the 16th floor, very relaxing atmosphere and great staff. Breakfast was really good as well. Really clean, and staff is really welcoming.

Plussat: Hotel facilities very clean and employees are courteous

Plussat: The hotel location is very convenient, there are number of dining options very close by. The staff were very friendly and the room was very nice. Great view of the city.

Plussat: Loved the location, the high floors and view and that it was techy.

Plussat: I don't know if I'd give this 4 stars, I'd say it was a pretty average hotel. Definitely not bad, but not exceptional. Super friendly staff, not the most fluent English speakers.

Plussat: Staff were extremely helpful and courteous.

Plussat: Great location very close to main shopping area in Ginza.

Plussat: The view from the room was beautiful, I loved the bathroom window which could be made seeing through, so you could enjoy the view from the shower.

Plussat: The design is lovely and the location can't be beat. The hotel is high up and it is great to look down on Tokyo.

Plussat: The views from our room were good, it was nice and clean.

Plussat: The location not far from Ginza and the metro station Shimbashi/Ginza is useful.

Plussat: The rooms were superb and practical. Views nice and staff so great and helpful. Japanese Garden also lovely. Japanese breakfast very good. Central to many things and area around metro very good for restaurants and bars.

Plussat: Buffet breakfast in the Garden Lounge was very good as always, with views out over the lovely gardens and waterfall., and room service was prompt, well-presented and delicious. Notably, there are a number of excellent restaurants on-site from which to choose. The gardens at Hotel New Otani are beautiful any time of year, and well worth wandering through. English is now spoken by most staff, which is very helpful for weary English-speaking travellers.

Plussat: Henkilökunta oli erittäin ystävällistä ja palvelualtista. Aamiainen oli erinomainen, ja se oli mahdollista nauttia neljässä vaihtoehtoisessa ravintolassa.

Plussat: This is an excellent hotel in a good location. It was a little away from the action but very comfortable throughout.

Plussat: Very kind staff, very accommodating to American (English speaking) travelers. Fantasatic breakfast options. Several great restaurants on property. Easy to get to subway and train.

Plussat: Staff were really helpful ,if you look lost they would ask if you need help.There was a lot staff and they were friendly.Rooms were bigger than most Japanese hotels and clean.Breakfast at tower was awesome and overall the hotel was enjoyable experience.

Plussat: Free car parking for guests. refurbished rooms. Good breakfast & good choice of high end restaurants.

Plussat: I liked that the hotel served mainly individuals on business. The staff were extremely helpful and nice. There are some great restaurants in the hotel and a great a garden.

Plussat: the view from the top of the tower and the garden

Plussat: Brillant service, location and setting - surrounded in its own garden! A very short walk to train networks and city resturants down the road.

Plussat: Clean room and good housekeeping. Also liked the temperature in the room.

Plussat: Staff were excellent, all spoke very good English and couldn't do enough to help.

Plussat: The great service and facilities.

Plussat: The breakfast buffet was delicious. There was a wide variety of superb food. The view was fantastic. The fitness center was well equipped.

Plussat: Good central location for exploring the city with 4 different metro stops nearby. Nice view from the room as well as the breakfast room at the 42nd floor.

Plussat: Staff was very discreet and kind (in a japanese way). The hotel is really well placed near a big station of metro (several lines here) 2 minutes walk away.

Plussat: Breakfast was good