Tokio hotellit lähellä Shibuya Scramble Kosaten

Plussat: Cleanliness, new and convenient location

Miinukset: nothing much

Plussat: Nukuttiin todella hyvin! Ainut miinus oli. Tupakka koppi liian kaukana

Plussat: clean room. new hotel. convenience store on first floor.

Miinukset: a bit of a walk from the Gaienmae station. Expensive breakfast 2700 yen. The cafe on the first floor that has breakfast for 1000 yen opens at 9AM.

Miinukset: The rooms are really small, so you have to live out of your suitcase. But that is probably a trade-off in exchange for the reasonable price.

Plussat: Second stay in less than a year; very clean, comfortable room, hotel in a central yet quiet location, kind and helpful staff.

Miinukset: The public bath area might have bern cleaned a bit hastily on the day of my stay; the trash can were not emptied even though the baths were just opened

Plussat: Amazingly clean, comfortable & new hotel in a quiet neighbourhood. Near metro & a ~30 min walk home from Shinjuku, Shibuya or Roppongi, which is useful since metro closes at midnight and Uber costs more than the already expensive taxies.

Miinukset: Need to use two elevators to reach your room

Miinukset: Excellent location. Friendly staf. Breakfast expensive though but plenty of places to eat nearby.

Plussat: There was nothing we didn’t like. The staff were exceptional, rooms were spotless and facilities terrific. The onsen is fantastic. The property also overlooks a baseball stadium and we were treated to free entertainment as well. Would highly recommend.

Miinukset: Nothing

Plussat: In addition to meeting my expectation, my room came with a free view of the baseball game right in front.

Miinukset: Bathroom odor.

Plussat: The property was very clean, the staff was welcoming and kind, and the location was great...only a 5-10 min walk to the subway.

Miinukset: Our room had a slight smell of BO and the bed and pillows were not very comfortable

Plussat: Modern; comfortable and very well located with a beautiful view on the baseball stadium!!

Miinukset: The breakfast is overpriced.

Plussat: Convenient having food places downstairs.

Miinukset: Too small.

Miinukset: Vegetarian choices are not there

Plussat: The size and comfort was tops. The staff very nice and helpful. The bed is fantastic is the real reason I stay with SPG group DON’T change please. I say it’s best place to stay in Tokyo. I highly recommend your slogan Should be “BEST BED IN TOWN Sincerely Allen

Miinukset: Smell from the Cigar bar by the elevator but it is tolerable. Ease fix move it to the upper floor like 2.

Plussat: Staff were amazing and so helpful

Miinukset: Nothing

Plussat: Lication and staff were very good ..specially Jun and his colleagues from consierge were outstanding ..also Metin were very helpfull and well communication ..

Miinukset: Airconditions in room should be modernizad if possible

Plussat: Big plush comfortable Western style business hotel located in business area. Good choice of restaurants in the hotel and locally. Completely meets expectations without exceeding them. Great view of Fuji from my room. Local area was interesting.

Miinukset: A bit soulless but I haven't come across any better options within a couple of miles radius. More Western than I would have liked and more Westerners than I have seen anywhere else in Tokyo.

Plussat: Great STaff, super friendly Nice Rooms with great view

Miinukset: I dont know why they keep you waiting at breakfast to get a table if there are plenty of tables.

Plussat: We really loved the location in Ebisu, away from the busyness and the hotel has a direct underground entrance to the subway.

Miinukset: We asked for non smoking room, but we were put on a mixed smoking and non smoking floor. The concierge desk was not very helpful.

Plussat: Comfortable stay, with very friendly and accommodating staff.

Plussat: Very well organized and great staff support

Plussat: Excellent breakfast. The interior first looked old fashioned but the decoration like the furniture and the lights was very classy. The room was quite spacious which is not common in japan. The strong water pressure in shower was extra point.

Miinukset: 400 dollars per night

Plussat: The room was beautiful as well as the whole place. Nothing felt old or dated. Spotless. Bed was large and comfortable enough. For the location its good enough to have beautiful window view, quiet room, and plenty of restaurants to eat out in walking distance.

Miinukset: It's a shame the check-in staff did not know what debit card was. So she made us pay in cash and leave a deposit for some purpose. It resulted in a longer check-out. It does often matter in Japan whether your visa or MasterCard is debit or credit. Wish it wouldn't happen in a five-star hotel.

Plussat: Perfect location for visiting Tokyo as 'connected' to Ebisu subway station by indoor walkways with moving ramps. Between Shibuya and Shingashi station. The JR line subway and highspeed trains are on the same subway loop. Very convenient. Lots of sights are close to the stations on the loop also The staff at this hotel are amazing. The spa staff at this hotel are the highest quality.

Miinukset: The French restaurant at the top of the building. The hours of food service in the main floor cafe for jetlagged travellers. (We missed breakfast by 20 minutes one morning and had it included in our hotel fee!!!)

Plussat: Wonderful service, location is near to a sub station, lots of shopping around.

Miinukset: Not really

Plussat: Located very near a metro station. Metro is on the Ginza line so you can travel to many main tourist areas without having to switch lines. Huge bed. Huge shower area. Complimentary coffee machine for use in room. there are many supermarkets and convenience stores around the hotel and also coffee houses, eateries.

Miinukset: Staff was not very sure where was the metro station entrance when I asked. We took awhile to figure out where is the lift access to metro since we had a double stroller with us. There were only 2 hooks and no towel bars at all for hanging towels in the entire room. We had 2 adults and 2 kids. Maybe the hotel can consider adding more hooks or even towel bars. Had a hard time communicating with the front desk on my check out day regarding my airport transfer. The hotel has 2 different entrances so I asked if I address I gave was for the lobby where I was waiting at, and she said the address is for both entrances. I believe that there are different names for the 2 entrances. Anyway it was another staff who went outside of the hotel and found that the driver had arrived. Very thankful for his proactiveness. I was with 2 young kids and lots of baggage’s so it was impossible for me to either leave the kids at the lobby or I bring both of them around looking.

Plussat: The hotel is very close to metro stations and surrounded by many shopping areas.

Miinukset: Was too expensive for bed only, and late checkout was refused.

Plussat: my now prefered option when visiting Tokyo

Plussat: Everything! the way we were treated, the attention to every single detail, the facilities... On top of that, we had a delayed flight and couldn't arrive on the initial date. Last minute, I emailed them, they understood the circumstances and changed the booking for the following day, no extra charge. All the staff went the extra mile and I am really thankful for that.

Miinukset: Nothing!

Plussat: The staff were nice and the proximity to great things.

Miinukset: I booked this property so my daughter and I could spend time in the pool after a day of shopping. I was told children were not allowed in the pool area unless 18 and cannot find this condition in any booking docs or online. I was really disappointed and cancelled the extra nights as I didn’t see paying the extra price was worth it. The level 6 is a mix of smoking and non smoking rooms. Our room was next to the smoking rooms so each the first morning I awoke - it was like I had licked an ashtray in my sleep. The put an air freshener machine in the room for the next night. Not amazing. It’s not a kid / family hotel FYI

Plussat: Beautiful hotel . I loved the floral arrangements in the foyer, the room was spacious and well eqipped and the bathroom fabulous. Best shower ever. The pool and bathing area were fantastic with very helpful friendly staff

Miinukset: Staff were very helpful helping us with directions, getting the best way to airport and lots of questions

Miinukset: The staff

Plussat: The restaurant on the 8th floor is good. Reasonable prices and good view.

Plussat: Everything. The spa and breakfast were breathtaking.

Miinukset: Faultless

Plussat: Amazing spa, friendly staff, free noodle provided (delicious) and great location

Plussat: Everything!

Miinukset: Nothing!

Plussat: The location was central

Miinukset: Rooms although small was very cramp. The entrance of the hotel had buses parked very difficult even for the taxi to enter. For the tariff charged the property does not give value for money.Staff did not understand English.

Plussat: The staff are very friendly and helpful and the location is very handy .

Miinukset: All ok

Plussat: The breakfast is nice, not special but many choices, 4 kind of egg things, chicken, soup, cereals, bread, all was good. Area of course is nice. Tourist area if you know Tokio. Many sights are nearby. Nightlife is also around the area. Restaurants nearby. Convenient stor nearby. Even soup for free at night time. Great!

Plussat: Convenient, easy to access, nice staff

Plussat: Great facilities (including on site onsen) location and free late-night-ramen.

Miinukset: Rooms are compact (but designed perfectly for a solo traveller).

Plussat: The onsen and electric assist bicycles were fantastic.

Miinukset: Room was on the small side but not small by Tokyo standards.

Plussat: Hyvä sijainti. Erittäin hyvä aamiainen. Asiat kohdillaan.

Miinukset: Kaikki toimi.

Miinukset: Sadly, our first impression was bad and that really influenced the overall experience. We arrived at the hotel about 7pm on a Thursday, not at all odd hours. Right after check in, I realized we needed an extra blanket for my baby and went to front desk. The two employees who were there could barely speak English. They seemed not to know what a blanket was. I tried to explain, they ended up giving me a towel(!!!) and saying that was all they could do for me. Asking for an extra blanket should not be complicated, especially when we are paying good money for staying the night. And we really needed the blanket for the baby, but had to do without. That was really disappointing. Next morning, went back and asked again, this time to a different staff member, and this time got the expected outcome: a blanket was delivered to our room. It was simple after all.

Plussat: Hotelli on mukavalla paikalla. Kylpyläpalvelut toimivat hyvin.

Miinukset: Huone oli hieman odotuksiani ahtaampi.

Plussat: Great location. Good breakfast. Clean. Friendly staff.

Plussat: The location is pretty fantastic, just tucked away on a side street. The bedroom was spotless clean, the style of the hotel just classy, unique and cool. The staff were absolutely amazing, they went above and beyond to ensure we had a great night at their property. The bed was huge and very comfortable! I couldn’t of asked for a better place to stay for my first night. My partner and I have stayed at several hotels since Hotel En, and none can even compare to this place. We will be back this trip to stay again.

Miinukset: The view was sad, we opened the curtains to see a brick wall. However, with how amazing everything else was - who cares?!

Plussat: Each room has a different theme. Complimentary breakfast of coffee and cakes.

Plussat: Each floor has a different theme so be sure to check out each level, just a quick look out of the elevator.

Miinukset: Great location near shibuya crossing, the staff was very friendly and the room was clean kept.

Plussat: The staff were super friendly and helpful. There was a great pastry/coffee breakfast each morning included with the stay.

Miinukset: The hotel room did not feel as clean as I would have hoped. Space was a bit tight.

Plussat: Location was great, a short walk from the train station but far enough a way to avoid staiton traffic. There's tons of nearby nightlife, but the room itslef was quiet. Staff were quite courteous in accomodating guests on higher floors to avoid noise. The decor was outstanding. Each floor had it's own theme based on something Japan is known for: ancient shines, anime, woodblock prints, cherry blossoms. Just awesome.

Miinukset: I did initally have some trouble finding the front door. Better signage would be helpful. I was glad to have some breakfast but wish it could have been a bit more substantive.

Plussat: Excellent place to stay in Tokyo. Has excellent connectivity.