Warwick hotellia

Plussat: Very clean

Plussat: Very clean and the staff was friendly.

Miinukset: Out of salad all week at the restaurant.

Plussat: The room and hotel over all was lovely. We enjoyed the staff, they were very friendly and helpful. We utilized the bar area to have drinks, food and watch football.

Miinukset: That we didn't get to stay longer. There was nothing wrong with the staff or hotel. I have nothing negative to write about the facility.

Plussat: Clean modern facilities

Miinukset: I booked a king size room but was given two queens. When I asked about it I was told other people overbooked. If I request a king size bed I expect to get one.

Plussat: Awesome hotel, very business traveler friendly.

Miinukset: I look hard and could not find anything wrong with this hotel. Stellar!

Plussat: The breakfast was very nice good selection. The rooms are very quiet you can't even hear the train as it goes by. Location is very close to the airport, train station and highway. Small bar in the lobby open in late afternoon and serves bar food.

Miinukset: We were there on a Tuesday night and stopped by the bar for a drink, it was not busy at all but the bartender named Kevin had somewhat of an attitude until it came to paying the check, then his attitude seemed to change but the feeling had already set.

Plussat: Staff was friendly, beds were comfortable, and the breakfast was plentiful and delicious.

Miinukset: The pool was nice, but could be a little warmer.

Plussat: VERY clean, new rooms. Large rooms. Large bathrooms. Airport shuttle.

Plussat: Everything

Miinukset: No

Plussat: Beautiful hotel and room; convenient walking access to airport

Plussat: Super clean! Spacious rooms!

Plussat: Good chain, good breakfast.

Miinukset: Room doors noisy, no constant fan, mold at the bottom of showers walls

Plussat: Room was spacious

Miinukset: We were traveling the New England states and of course, we like taking off early in the mornings. We stayed for three nights and every morning that we were supposed to shower, there was no hot water and were told by the front desk people that we had to run the tap for at least 10 minutes. What? This was inconvenient. We were also assigned to the very far end of the hall which was not the most pleasant area.

Plussat: Very friendly and helpful staff at the front desk and in the lobby.

Miinukset: We had someone attempt to open our door several times without knocking or saying anything in response to our Hello. We assumed it was staff. Fortunately we had the door stop on to prevent entry, but it was disconcerting because it happened several times.

Plussat: When I went to check in the staff was great, I dropped my credit card and left the area and he got a hold of me and returned it. The room was clean the food was good and the atmosphere was happy. Even the workers in the breakfast room said they liked working there. I love the bathroom it was bright and clean and they had a scene outside the bathrooms so one person can be getting ready for the other is showering.

Miinukset: The only thing I can say bad about the property was the carpet in the elevator should be cleaned.

Plussat: The room was very clean. The bed was comfortable

Miinukset: The breakfast could have more variety of food like Danishes, cinnamon rolls.

Plussat: Very attentive staff - all members

Plussat: Loved the pillows

Plussat: The breakfast buffet was good. I was glad their was a fridge in the room. Also the Decour was nice and the bed was comfortable.

Miinukset: The room was mostly clean out the tub could’ve been a little bit cleaner and there was hair in the icebox.

Plussat: Great hotel

Plussat: New and clean

Miinukset: Sink outside of the bathroom not my favorite

Plussat:  

Miinukset:  

Plussat: Room was updated and the bed was comfortable and breakfast was included in the price

Plussat: The location was great being close to the Providence airport and train.

Miinukset: Wish the room had a microwave.

Plussat: The staff were pleasant, and our room was spacious and comfortable!

Miinukset: I wanted a snack late in the evening, and didnt have cash. Would have been nice if the machine took plastic.

Plussat: The room fit all of our needs.

Miinukset: Room could use updating regarding carpets and decor, including furniture.

Plussat: Location

Plussat: The bed was lumpy and uncomfortable

Miinukset: The freshness of the room upon arrival. It had a musky smell

Plussat: Clean

Plussat: Awesome and super friendly staff, very accommodating.

Miinukset: Their rates were a bit too high.

Plussat: Easy checkin..checkout...brakfast...

Miinukset: Great experience!

Plussat: great breakfast! lots of choices. Very convenient location, close to airport.

Miinukset: would have been nice to have microwave in our room.

Plussat: Cleanliness and staff.

Plussat: Clean room

Miinukset: I didn't like the night agent was also the shuttle drive. I had to wait about 15 minutes for the shuttle/agent to return from the airport before I could check-in

Plussat: Dercorated nicely, front sraff polite and efficient. Excellent shuttle drver.

Miinukset: Very loud. Hotel lobby had individuals talking and laughing until 11pm. The area had loud traffic noise.

Plussat: The beds were very comfortable. Friendly staff.

Miinukset: The ironing board didn't have enough padding, and the iron wouldn't release steam.

Plussat: The room was extremely clean.

Miinukset: I didn’t like that breakfast was not included and the iron in the room was broken. I didn’t like that there were no blackout shades. The room was so bright in the morning.

Plussat: Clean, easy check-in/out, and Jacuzzi.

Miinukset: Carpet didn't look clean.... Toilet didn't flush properly... Bathroom floor wasn't cleaned properly. Room needed to be completely cleaned. Glad I had extra blankets. Slept under those instead.. The room was a surface clean only...

Plussat: staff was welcoming and the room was clean and well presented

Miinukset: The room darkening blinds were hard to find behind the regular ones. We did figure them out but most hotels have them in front so you can easily tell they are there.

Plussat: Confident location, I was able to walk to the hotel from the Rental Car location. This means you could also potentially walk to the airport as a backup, but their shuttle service is great.

Plussat: How close it was to the airport, also Iron Works Tavern is attached to it. Good upscale pub food. Breakfast was included in our room. Staff were very accommodating , let my husband bring a tray to our room.

Miinukset: Our room was big, empty , and chilly. We couldn’t change the temperature. Complained to the front desk.. thermostat is locked on cool ☹️we had a “ premium room” it was on the first floor with trucks driving outside the window. Luckily we had an early flight. Terrible coffee!

Plussat: Hotel is very attractive and appealing atmosphere. Very clean and bright. Staff is pleasant and helpful. Room was quiet and comfortable. Overall a very good experience. My family is in Warwick RI and I visit RI several time a year and definitely will plan to stay here again!

Miinukset: WiFi access. All information states "free WiFi". However, you must become a member of HiltonHonors..I tried but could only get a screen saying I could not enroll because I did not have internet???Excellent

Plussat: smooth check in and out, friendly staff

Miinukset: no

Plussat: Very clean

Miinukset: Didn't buy breakfast, price too expensive.

Plussat: Best bed ever. It had a firmness dial (that I never noticed in all my years of hilton beds. What a benefit!!!

Plussat: convenient location 1/2 block from PVD car rental garage

Plussat: very spacious and comfortable

Miinukset: no

Plussat: Very clean! Breakfast was good too!

Miinukset: There were 3 people booked but only towels, dishes and utensils for 2 people.

Plussat: breakfast free and delicious very clean tables and pleasant staff at all times

Miinukset: other people in the outside smoking near the steps I was using

Plussat: Comfy bed

Miinukset: Our room reeked of smoke

Plussat: The bed mics size room

Miinukset: I didn't like the fact that there was a fully stocked kitchen with no dish soap or detergent for the dishwasher. Also, when the stove was turned on, it smelled as if it needed to be cleaned(smokey/greasy smell). Other than that, nice room!

Plussat: The pillows are awesome. I'm going to order some through the website. The Tuesday & Wednesday evening social has incredibly yummy, "stick to your ribs" food that is included in your stay. And, I can't say enough about how friendly & helpful the staff is. This is THE PLACE to stay if you are traveling with a pet, especially a dog. I have 2 with me and there is ample "green space" around the property to explore. But hold on tight to your pups, because there are bunnies EVERYWHERE!

Miinukset: I think they could post "no smoking" signs around the property and clearly mark the areas where people are supposed to go when taking a smoke break outside. You still can't account for inconsiderate people, but it would give them one less excuse (the "I didn't know" one).

Plussat: Layout of room was excellent to accommodate 5 people.

Miinukset: Unfortunately we had a leak in the utility closet resulting in water coming into the kitchen area. We could not shower using the loft area bathroom. Hotel solution was to move us to another room in a different building. Needless to say this was a huge inc

Plussat: Family suites were a great option for us and we loved the layout. We had two suites for our group. Location to airport was even better than what we expected! Less than a mile. Perfect spot.

Miinukset: Overall, we enjoyed the room. There are a few things like one of the bathroom doors stuck so bad when we closed it completely, it took a person on each side to get it open.

Plussat: Nice indoor pool. Newly renovated.

Plussat: Very nice selection for breakfast and buffet was well tended to. The bed and pillow were very comfortable.

Miinukset: For a 2 bedroom could have used more of a dining area for all to sit together.

Plussat: clean

Miinukset: no

Plussat: Breakfast and Happy Hour a huge plus!!

Plussat: Quiet location and accessible to Providence airports. Very clean and my room was in new condition. Stop and Shop close to property with several other food stores.

Miinukset: No problems.

Miinukset: Although it was none smoking it smell like cigarettes.Also there was a strange noise during the night.

Plussat: I liked the breakfast and the room, nice and comfortable

Miinukset: I booked this hotel because it said that the room had a full kitchen. however there was no oven and that is what I needed.

Plussat: The food service and front desk staff were excellent! Superb customer service skills and the room was spotless!

Miinukset: N/A

Plussat: Staff was great. Wonderful experience.

Plussat: The staff was very polite and helpful

Miinukset: The pool area was full of unregistered guest drinking and having a kids party so we basically got bullied back up to our rooms

Plussat: Lovely property with very helpful staff!

Plussat: Chocolate pastries, air conditioning

Miinukset: Low supply of chocolate pastries

Plussat: Good breakfast and friendly staff

Miinukset: Leaking bathroom and A/C noise

Plussat: Great experience. Clean room, great hospitality, and very good breakfast.

Plussat: The bed was super comfortable, very clean

Miinukset: Out of your control - price is higher than we normally pay, particularly with RI taxes

Plussat: It is close to college campus.

Miinukset: The pillows were absolutely horrible. The bed was uncomfortable too

Plussat: The bedding, bed and pillows were wonderful. The bathroom towels fluffy. The amenities were very nice...the lotion actually absorbed into the skin instead of greasy sitting on top.

Miinukset: Nothing

Plussat: Comfortable beds and great breakfast.

Plussat: Liz who worked the breakfast room was amazing.

Plussat: Clean

Miinukset: No

Plussat: Nice facility

Miinukset: Expensive, but we wanted to be near the airport. Lots of kids running around in the hallways but things settled down by 10

Plussat: Staff was great.. .. a lil snafu with my reservation was quickly taken care of.

Plussat: This is a great hotel. Will try to stay here when we're in the area next time

Miinukset: No

Plussat: I did not stay The room promised was not what I received Worse room in the hotel

Miinukset: The room

Plussat: Wonderful Hotel, clean room, comfy bed, great breakfast. I plan to stay here in the future when I am in town.

Miinukset: Not one thing, It was even better than I expected for the price.

Plussat: My room. I got the King Room and it was amazing!

Miinukset: The breakfast wasnt my favorite.

Plussat: Its amenities. Firepit. Pool. Hot tub.

Plussat: Bed was very comfortable, room was clean. Balcony was nice. Air conditioning worked well.

Miinukset: Several outlets were loose when trying to charge phones and use the iron. Bathroom door doesn't lock/shut completely. Leaky iron. Bathtub had a hair in it. Could have been cleaned better. Overall it was still a nice stay and good price.

Plussat: The staff. The lobby, restaurant food quality very good.

Plussat: The hot tub and pool were wonderful at the end of the day.

Miinukset: The hotel has a Starbucks type Bistro for breakfast, but no all day coffee service...

Plussat: The room was spacious and clean.

Miinukset: The mattress was awful and old, which unfortunately Made for a tough nights sleep. The bed cover under the bed sheet was torn and very worn.

Plussat: Friendly Staff, cleanliness, Jacuzzi, and Breakfast.

Miinukset: No

Miinukset: Breakfast included had to be reminded to the staff and asked for every morning otherwise they would charge you. Even after asking for it, it was still charged wrongly at the end and we had to complain

Plussat: Excellent staff very friendly and helpful..rooms were very nice and clean and bed was super comfy❤❤

Plussat: Nothing

Miinukset: Was not a booked hotel : was put on a floor with a party that started at midnight and went til 3:00. Called down to front desk, apparently out of their control.

Plussat: Clean and the evening desk clerk was helpful

Miinukset: The television needed someone to come to show me how to turn it on - should have had directions. Never had a TV that you had to place the remote directly on the TV. Also only one coffee each - decaf and regular. What if there had been two of us in the room and both wanted decaf? Also returned the second night and the key did not work - apparently the lock had a low battery. I had to get the night clerk to come to my room three times and one time she left to get help with the TV. I only stayed there because my brother was there and he had a car. I would have stayed closer to the airport.

Plussat: Room cleanliness, and indoor pool

Miinukset: Great experience

Plussat: Convenient location both the freeway and airport. The open courtyard was plus as it was relaxing.. something that is important when traveling. Plenty of convenient parking.

Miinukset: You need to have a free continental breakfast. This is something most hotels now include.

Plussat: In serious need of renovation. Disappointing. Staff was great but hotel was not acceptable.

Miinukset: Run down

Miinukset: Weird bathroom setup: toilet and shower in very tight room, no hook for clothes. Sink across a hall.

Plussat: Very clean and great staff, Friendly and helpful.

Plussat: Renovated room was very nice and clean

Miinukset: WiFi speed was slow and unusable. Staff was indifferent and not helpful

Plussat: Location

Miinukset: Spider webs everywhere. Outside and inside. 2 spiders in room

Plussat: Comfortable bed.

Miinukset: 1.Staff congregated in hallway in the morning. Were speaking loudly interrupting my sleep numerous times. 2. Bathroom Sink located outside of bathroom.

Plussat: Nice staff, bar/restaurant closes too early.

Miinukset: Bed sheets a little dusty

Plussat: Conveniently located by the highway. Like the fact that they had a nice court yard, pool and gym. Large clean rooms. We booked the rooms separately. Really appreciate that they let us stay in the same room without moving. Most staff are really friendly and helpful.

Miinukset: We were on the ground floor so there was a bit of noise. The first night, next door was having a party and it was noisy.

Plussat: Bed very comfortable. Very spacious room. Quiet.

Plussat: The hotel rooms were large and the beds were comfortable. The front desk staff was really accommodating.

Plussat: I did not eat at the hotel.

Miinukset: I did not eat at the hotel.

Miinukset: One evening on 9/28 it was 11;00 pm and the alarms went off. My brother was just ending our visit when left he heard the alarms going off. He got concerned and wondered why the firetrucks weren't coming so he called the police and the police said the alarm didn't make a connection so he held his phone up so they could here the signal and then they came. I took notice of how the staff did nothing to assure the patrons were all out of the hotel. In fact while we going down the stairs there was an elderly couple trying to go down the stairs , he just had a hip operation and was using a walker we helped him down the stairs so he would not fall. Some of the patrons helped get the man a chair when he finally came down the stairs. It ended up being a false alarm. Less than an hour later, after the firemen came and checked everything the alarms went off again. The firemen came back, reluctantly and I don't know what happened, but it was a false alarm it appears it was malfunctioning. The patrons did more than the staff, they just stood outside doing a whole lot of nothing. Most of the patrons weren't very happy with the staff. We asked if they were going to compensate for the inconvenience they said we are just offering points. i honestly don't think we even received the points. Very unprofessional and God forbid it was a real emergency , lack of action could have ended very badly. I felt like they should have been the leaders and made sure everyone was out of the hotel.

Plussat: The service was good and the pool and hot tub were excellent

Miinukset: No

Plussat: Convenience to airport and shuttle service.

Miinukset: Not a Hampton problem, but the airport does not have adequate signs to show travelers where to stand and wait for shuttle. I missed your van and had to call hotel for another pickup. Can you provide feedback to the airport to make changes?

Plussat: The gentlemen who worked at the front desk was not welcoming, was very professional, but not friendly or helpful! He didn’t treat us the way we feel he should have. I was disappointed. But the room, atmosphere, cleanliness and breakfast were perfect!! I oils come back, but please tell your first faces who greet customers, to be more friendly, helpful and welcoming!!!!

Miinukset: Front desk representatives.

Plussat: It was convenient. Staff helped us with problems with a smile on their faces

Miinukset: Our first room had a couple of problems: faucet sink was all apart. Shelves in bathroom were falling off the walls. The manager changed our room the next day. That room was together but had a problem with sugar ants

Plussat: The area right behind the airport

Miinukset: Didn't have any microwaves in the rooms

Plussat: Bed was very comfortable and the supplied blanket was helpful to have as the comforter was too warm for us. Front desk woman was very efficient, friendly and kind!

Miinukset: The breakfast. We came down for it at 9am and it was so picked over, rather messy and some things were gone. The green juice that I had enjoyed so much at our previous stay at the Shelton, CT HAMPTON Inn was not cold and watered down. The oatmeal was at the bottom, and I watched for refill but none came. I dont mean to sound ungrateful but the Shelton location was so much better!

Plussat: Breakfast , staff, shuttle, cleanliness

Plussat: I can always count on Hampton for a super comfortable bed and an awesome breakfast, and this Hampton did not disappoint! They are conveniently located next to the airport and there are plenty of eating places nearby.

Miinukset: We would have appreciated more than just two bath towels since I need an extra towel for my long hair.

Plussat: Bed and pillows were so very comfortable. Staff was extremely accommodating and nice.

Miinukset: Looked for potato chips and the snack room was very depleted

Miinukset: Bar wasn't open in late afternoon

Plussat: Location, breakfast and cocktail lounge!

Plussat: The room was unique. the hotel is built in an old mill building. The room resembled a New York loft. They have cafe wit a full menu. The king bed was very comfortable.

Plussat: The bed. Super comfy. Also enjoyed the aesthetic. Very cool.

Miinukset: The restaurant food. My meal (the cod and fennel and sweet potato) was awful. Fish was unseasoned, undercooked and the smallest piece of fish for what was being charged. the sweet potatoes were not what was advertised and tasted gross. We waited 45 min

Plussat: Amazing bed - one of the better sleeps I have had. Restaurant service was speedy once we explained that we had play tickets. Food was really good (I had the saltimbucco and my son had the steak frites)

Miinukset: I had no complaints at all. Service was good, staff were pleasant. My son liked the industrial look and the simplicity of the rooms

Plussat:  

Miinukset:  

Plussat: The room I had was awesome, beautiful views of the river and I liked the industrial feel. The shuttle to the hotel was really convenient.

Miinukset: Too far from my targeted area, not their fault. My fault.

Plussat: New industrial look

Miinukset: Location

Plussat: The main room

Miinukset: The bathroom needed major upgrading. The shower also was dripping and the floor of the shower all wet

Plussat: The staff are amazing; I didn't encounter anyone who wasn't helpful. They went above and beyond.

Miinukset: Loud and cheesy music outside and inside lobby. One must scoot behind the bed to turn on/off any of the lamps, and the heavy sliding door to the bathroom was nearly impossible to close. Vending machines (that don't work) are extremely annoying.

Plussat: It was a very nice hotel very clean but the style of modern sleek lofty just wasn’t for me

Miinukset: Concrete everything

Plussat: Comfy bed and pillows, pretty decor.

Miinukset: Toilet kept running, my boyfriend had to fix the chain. Then in the morning, the ceiling started dripping onto the metal AC unit, super loud. We were exhausted from a wedding the night before, had planned on sleeping in ... Put down towels there to try to soften the noise. Was too obnoxious, we ended up getting up and leaving, much earlier than planned, groggy and unhappy. And when I told the front desk clerk at checkout, she just said, "The ceiling??? Weird..."

Plussat: The interior was stylish

Miinukset: Found dirty towels in bathroom

Plussat: The breakfast was very good except the coffee was ok

Miinukset: We check in the room and there was a leak by the window - we call the front desk and they send someone to clean up the leak than we went out for lunch and came back to the room and with a mildew odor - I call the front desk they were very kind to give us a better room - I do work at the Hotel Pierre NYC 61st & 5Ave I know customer service - all your employees at your hotel are very professional

Plussat: Did not have breakfast on site. Early departure necessary.

Miinukset: Everything was very nice; no complaints.

Miinukset: Construction was irratating.

Plussat: Clean and in good condition

Miinukset: 3 calls to have the heat fixed. Refrigerator did not work. It was moved to access another plug. The heat once fixed did not turn off, so you would warm up the room and have to turn it off. Part of the bar order was forgotten till we asked again. Staff was friendly and very polite.

Plussat: The location and event rooms are great!

Miinukset: The hotel had a dark and strange vibe. What made it strange was the other two people I was with made a comment about the feeling we had at the exact same time.

Plussat: Central location

Miinukset: No restaurant on property

Plussat: I booked the room based on the reputation of downs Plaza

Miinukset: Hotel overbooked our reservation . I booked a king room and was given a meeting room with a pullout sofa

Plussat: We had previously checked out of another hotel for being dirty. I found the Crowne Plaza and was so impressed how spacious, clean and inviting the room was. I would definitely stay here again!

Plussat: It's close to highway and airport

Miinukset: Except for Thomas,engineer, the rest of the staff wasn't very helpful. The lobby and whole look of the hotel is very stark (not in an intentional modern way), from the tiled floor to the furnishings. I can't give more detail because of character limit.

Plussat: Price.

Miinukset: No fridge in the room. Little clothes storage.

Plussat: Newly renovated modern room. Many unexpected amenities.

Miinukset: Noise from construction.

Plussat: The hotel employee from the housekeeping staff was outstanding and so helpful. He made our stay extremely pleasant and resolved all of issues . He's the best part of the large staff.

Miinukset: The front desk supervisor is horrible, inattentive and not interested in helping guests. Additionally she represents herself as the manager on duty when in fact there is a supervisor above her. She chooses not to give out the information.

Miinukset: Not much hot water during day and early evening also Sunday morning prices in the crossing for drinks were high pool water was chilly

Plussat: Price is good, nice breakfast, staff are helpful l

Plussat: Staff were all super friendly, very clean hotel, great breakfast

Miinukset: No

Plussat: The experience in the Wyndham Hotel was good. I like the room, it was very comfortable. The staff was good as well.

Miinukset: The breakfast was terrible. I think you can do better with the breakfast. Another thing, the location was far for where I was going. It was not convenient for me.

Plussat: Costumer service was fantastic by staff - she took phone call prior to arrival, once we got to the airport, and was there as we arrived - did a great job of taking care of our needs! Very clean hotel..,

Miinukset: We were in a non-smoking room but could smell cigarette smoke in the hallway.

Plussat: The cleaning snd the breakfast staff are friendly and pleasant

Miinukset: The front desk staff need training on costumer services, they lack of understanding on the process for welcoming the guests

Plussat: Everything!!!

Plussat: Breakfast was great. I was on a road trip and stopped at a couple other hotels and yours had the best breakfast. Staff was awesome. Eggs, waffles was not expecting that. Thanks

Miinukset: The weather, but you guys couldn't help that. Everything else was great. Again the staff was awesome.

Plussat: I loved the staff, and the 24 hour coffee!

Miinukset: The pool was closed because it had rained, and was not reopened after the rain ended. Additionally, the lock to the pool was almost impossible to open with the key card.

Plussat: Very convenient, room clean, buffet breakfast served.

Miinukset: Parking a bit limited if you get in late.

Plussat: Exceptionally clean.

Plussat: Excellent staff! The room was spacious and impeccably clean!

Plussat: Price was right

Miinukset: Difficult to find. Hidden away off the main road.

Plussat: average Clean room,

Miinukset: Front desk trash can filled with trash and bottle.

Plussat: It is very clean and the staff is excellent. Well maintained grounds.

Miinukset: TV channels are limited and some don't work. Wifi is awful speed-wise and connection wise, even if you upgrade. Bathroom door in my room didn't close and a few lights didn't work.

Plussat: Internet was poor no continental breakfast

Plussat: Location, staff, the price

Miinukset: The bed was a torture rack, the room smelled bad

Plussat: Everything

Miinukset: Everything was very good

Plussat: The location close to the airport. The check-in staff were friendly and quick.

Miinukset: The room was located on the 1st floor & you could hear someone playing music off and on all night in the lobby. The AC unit sounded like an airplane every time it came on. I was unable to sleep most of the night, which defeats the purpose of a hotel.

Plussat: Price

Miinukset: No breakfast

Plussat: Good value and rooms have mini kitchens.

Miinukset: Everyone we spoke with complained about pain or bad night sleep due to how uncomfortable beds are. And that included us too.

Plussat: Almost full-size refrigerator and the facility was nice and met my expectations. I could stay there for a longer period of time.

Miinukset: Breakfast was a little skimpy, lack of dog poop bags (I wish more places had these!). Oddly, there were a number of people in their vehicles later in the evening??!!

Plussat: Close to family

Miinukset: It has some sort of weird bug problem

Plussat: Computer chairs & kitchette

Miinukset: No couch in room

Plussat: Location near the airport

Miinukset: Good coffee didn't care for a granola bars wish they had fruit or a beagle.

Plussat: This was third time staying at an Extended Stay. My second time staying at this location. The first experiences were not pleasant. This time was a little better... room seemed clean. It was quiet and comfortable.

Miinukset: As soon as I checked in and went to my room and unpacked and got comfortable I realized there was no remote to be found anywhere. And it had one of those TVs that you can’t use without the remote. Annoyed, I contact the front desk and ask her to give me a new room or find us a remote. She said she would give me a call back in a few minutes. 20 minutes go by and no call. I call back and tell her to just give us a new room.. was not waiting any longer. This was my second stay at extended stay where I had to move rooms due to issues with the room. I don’t believe it was her fault. This hotel seems very understaffed and front desk woman on the night shift always seems busy and frazzled. It looks like she runs everything herself and that’s not okay! Other than that room was comfortable and everything was fine in the second room...

Plussat: I kiked the 2 desk workers

Miinukset: The manager can be ride at times val

Plussat: Location was the best thing about this hotel.

Miinukset: The room smelled like it was a smoking room at some point. It was really stinky. It was also very dirty.

Miinukset: My room

Plussat: There were NO eggs ,toast, bacon, waffles I did not like Much at all I

Miinukset: There was nothing in room except a bed, sheets ,blanket,tv,ac,2 plastic cups, towels Very disappointed Grab n go breakfast was poor no coffee a few granola bars No hair dryer No coffee maker Definitely not worth $305.00 for 2 nights

Plussat: My room was quiet and seemed to be clean.

Miinukset: Sheets were very scratchy and not comfortable. Stove light was out, ironing board was missing it’s pad, shower head was detached from the wall. The only way I could shower was by holding the shower head with my hand! Buttons on the phone were punched out. This room definitely needs some attention as well as some updating. I’m just glad I was only staying for one night and not an “extended stay”.

Miinukset: Mediocre one star, possibly one and a half star, motel. It is not as close to the airport as expected. Windows were wide open upon arrival with air conditioning running. Linens did not smell fresh. Would not recommend.

Miinukset: Broken shower head

Plussat: Having a kitchen

Miinukset: The staff , except for 2 are not friendly at all !!! I was given a dirty blue container filled with my kitchen items !! Dresser was broken ..and a few other things . It met my needs for the most part . I would stay again if I needed to

Miinukset: House keeping

Plussat: Price

Miinukset: Room that we first acquired wasn't ready yet door wide open pillows on floor

Plussat: close to the airport; free shuttle to airport

Miinukset: waited 2 hrs. for room TV remote to be delivered to my room; many noisy young girls in the hallway at 9PM....had to get up at 3:45 to catch flight. No restaurant.

Plussat: Cleanliness location was primary concern

Miinukset: $$$

Plussat: Close to where we wanted to be

Miinukset: Had an issue with my room not being what was reserved. We had to change our plans to be able to get the correct room. Very slow about getting duties done. They were very unprofessional. No dressers no refrigerator breakfast was not good either

Plussat: Friendly Staff

Miinukset: nothing

Plussat: NOTHING. COMPLETELY DISAPPOINTED

Miinukset: Everything. The property was filthy. Old gum stuck u under the bed table Tv wires having all down walls Toilet was clogged for 8 hours before it was fixed. Tv did not work and no one ever came to fix.

Miinukset: The room was quiet and comfortable although a bit worn. Bathroom door looked like it had been forced/chipped open by the lock. The rap problem was when they gave out room away to other guests who tried to enter at 6:45am! Fortunately we had it double locked. The front desk apologized when I called and said it was resolved but later we came back and OUR key was disabled. We got that fixed but our room was never made up - despite specifically asking at 2pm when our key did ‘t work. Staff seemed to find none of this unusual and, of course, there was no manger on duty.

Plussat: great hotel

Miinukset: incompetent front desk staff

Plussat: The shuttle from the airport!

Miinukset: Advertised continental breakfast and there wasn't any!

Plussat: Really close to TF Green airport

Miinukset: Second stay in this hotel in less than two weeks and breakfast experience is not good at all. Staff not friendly and we were really questioning the cleanliness as the staff was “cleaning table” after guest breakfast. Towels on table were quickly reshuffled and put back on the table for the next customer.

Plussat: Location

Miinukset: No mini fridge...no microwave...needs a little TLC...free breakfast was nothing special...no bacon, sausage, or ham...

Plussat: The pool was great The bedroom was spacious The staff was friendly Ice machine nearby our room was great

Plussat: eggs were ok the bed was fine

Miinukset: i didnt like the fire drill at 11 pm

Plussat: Price for Saturday night was less

Miinukset: Pine sol smell, bad tv, unlit drive, it is a near slum property

Plussat: Location.

Miinukset: Mediocre room.

Plussat: The bed

Plussat: Nothing

Miinukset: Cleanness, Sheets did not fit the bed, sheets, pillow cases and top covering seem to be wrinkled, floors did not appear they were cleaned

Plussat: Location to where I was visiting. Free parking.

Miinukset: Everything else. Still overpriced for the quality.

Plussat: I was happy to have a first floor room close to the exit. The TV was nice with great cable.

Miinukset: request Microwave/Fridge - told I didn't and Fridge didn't work; Smelled like smoke in hallway (never in room); drove parking lot (huge pot holes) to get to hotel; Only Coffee specific hours (no breakfast); wood floors - kept shoes on often (seemed sticky

Plussat: The room was very clean

Miinukset: The toilet seat had burn marks on it

Plussat: Price

Miinukset: No frig in room. Very noisy location. Took forever to check in.

Plussat: Very clean.

Miinukset: TV didn't work.

Plussat: absolutely nothing

Miinukset: dirty, sheets did not fit the mattress, smelled like smoke shower did not work...loud neighbors...looked like people lived in the hotel....they however did leave the lights on for us.

Plussat: Friendly staff

Miinukset: Area

Plussat: The employees were excellent

Miinukset: It was a dump