Arlington hotellia

Plussat: Location, front desk staff

Miinukset: Body wash and conditioner bottles were empty. TV remote controller batteries were dead. At breakfast there was no lemon, the coffee, milk and scrambled eggs were constantly out, and I’d suggest at least another waffle maker to avoid long lines.

Plussat: The kitchen in our room was so accommodating and convenient. The beds were comfy, it was easy to find street parking and the complimentary breakfast was great!

Miinukset: Nothing

Plussat: Breakfast was excellent. Area around the hotel was very nice, safe and lots to do!

Plussat: The shower and beds the room was very clean worth the money

Miinukset: The breakfast could have been better,wish there was an outside pool

Plussat: The view and the room

Miinukset: The room

Plussat: Everything met any expectations and then some. From the friendly staff, to the cleanliness of the room down to the fabulous breakfast.

Miinukset: Nothing

Plussat: Clean. Good breakfast

Miinukset: Parking fee on the weekend

Plussat: No toiletries in the room. Parking exit gate would not work

Plussat: It was a great 2 night stay! Good location too! Loved having the kitchenette and roomy overall!!!

Miinukset: Was not expecting the parking garage fee, but I found out every place charges for parking around D.C.

Plussat: The location was excellent. Rooms were super clean. Overall great hotel

Miinukset: No

Plussat: The staff were all friendly and helpful, a pleasure to interact with.

Miinukset: My bed was uncomfortable and hard. It caused problems with my sciatica.

Plussat: Everything was very nice and comfortable and the cleaning staff in particular was very friendly.

Miinukset: I enjoyed my stay here, but note that you'll be paying $20/day for parking, so heads up.

Plussat: Location, Convenience, Price on Site

Miinukset: No

Plussat: The bed was very comfortable

Miinukset: Parking was expensive $40 per day

Plussat: Location to restaurants, shopping, metro station. Easy access to Washington without staying in DC. Lounging area, comfort of room.

Miinukset: Pricey parking

Plussat: Nothing

Miinukset: Everything

Plussat: Staff was very helpful. Location was perfect. VIP lounge was very nice BREAKFAST was outstanding

Plussat: The room and location was fabulous!!

Miinukset: Needed complimentary coffee in the lobby.

Plussat: Staff was friendly and very helpful!

Miinukset: Nothing.

Plussat: Fantastic location, shops in the neighborhood. Wedding staff was awesome

Plussat: Direct metro access to Crystal City station and shopping center via dedicated passage.

Miinukset: Wifi in rooms is charged extra. This was somewhat surprising for a four star hotel.

Plussat: Beds were comfy. Bathrooms were nice. Nice TV selection. Staff were friendly.

Miinukset: I didn’t like that continental breakfast wasn’t included in your stay. Also $39 parking per night was way too much when you’re already paying $100 for the room. I didn’t like that the correct Marriott wasn’t well marked in the markets down below as I got lost down there getting off the Metro around midnight by myself & ended up in the Marriott down the street. It was a very scary experience for me.

Plussat: I enjoyed everything about this hotel.

Miinukset: N/A

Plussat: Great location for a visit into Washington without the hassle of driving in to the centre. Right on the metro line and shopping centre.

Miinukset: Parking cost high 40 dollars a night although we could have found parking outside, as we only stayed overnight we paid.

Plussat: The proximity to the national mall and attractions

Miinukset: The cost of valet was different than what I was originally posted.

Plussat: Close to DC

Miinukset: Over charged my CC didn’t refund the excess staff really unfriendly order breakfast and it never came

Plussat: Club level

Plussat: Rooms are very clean and well appointed and the bed was super comfortable!

Miinukset: The air conditioning in the hallways and restaurant was tooooo cooooold!

Plussat: The room was very comfortable, clean and the staff was courteous and always willing to assist.

Miinukset: The property didn’t have a refrigerator for personal items.

Plussat: That there was a mall attached to the hotel and easy access to the metro

Plussat: Nice place for family. Well mannered staff

Plussat: Luxury. Customer service

Miinukset: Charge for High speed Internet that was not used. $50 Parking to expensive, prices to expensive for snacks in the room. Did not like food monitoring if item picked up. Hotel nickel and dime you for everything.

Plussat: The service was great

Miinukset: There was no pool, I was expecting a pool. I also got stuck in the elevator for 4 min

Plussat: The view and the bed was great!

Plussat: Ritz standard for cleanliness and quality was there.

Miinukset: Location was great, just outside of DC but it was very awkward to pull in to the hotel. It is directly next door to a shopping area which uses the same entrance. Minor traffic jam and confusion. Front desk supervisor was not very diplomatic about a charge

Plussat: Beautiful facility

Miinukset: Price of hotel should include parking prices

Plussat: Very comfortable room - good breakfast

Miinukset: Front desk rather snooty - also did not like how they tried to charge $37/night for parking which is outrageous.

Plussat: Excellent value for money compared to the nearby alteratives. Clean and comfortable. Staff were friendly and helpful.

Miinukset: Price of parking was overboard

Plussat: Location

Miinukset: No amenities. Business Center computers did not work.

Plussat: Best experience. A++

Miinukset: None

Plussat: Everything

Miinukset: Not much street parking

Plussat: The room was clean and it met all of my needs, it was also quite and a great view. The breakfast was good as well and very good time and great selections of food.

Miinukset: The only thing that I was surprise by and that was the cost of the parking.

Plussat: Loved the shuttle from the airport. Breakfast was varied and tasty. Liked the two room feel of the room with the TV dividing bedroom from sitting room.

Plussat: The hotel had a great staff and great services including airport shuttle, breakfast, free wifi.

Miinukset: The location is about a mile from the Metro. It is walk-able during good weather and during the day, but would take 20-30 minutes. While it is in a very safe neighborhood, it is somewhat remote, so I wouldn't walk late at night.

Plussat: I really like the idea of the compostable breakfast plates!

Miinukset: The breakfast was a bit little. Maybe it is because i am European but i was missing the cheese and ham for the break for example

Plussat: The staff were super helpful and accommodating. Best value for the money.

Miinukset: There is nothing I did not like. But when the restaurant is closed, it would be good idea to have basket of fruits by the front desk or the restaurant.

Plussat: Free shuttle to Metro Station, Restaurant Row and Airport. In room WI-FI included. Complimentary Breakfast. Great room.

Plussat: Love the breakfast love the shuttle system to the metro made it very easy to get around

Miinukset: yes our check-in time was at 4 but if you have an elite platinum or gold or certificate with the hotel they're allowed to stay in later well now you're staying in on my time would I pay for that's the only thing I would say I have a problem with

Plussat: The location, staff, Tuesday happy hour and breakfast

Miinukset: Nothing

Plussat: Rooms were nice and spacious

Miinukset: This lobby bathroom was not clean

Plussat: Secure, comfortable

Miinukset: Shower water could be hotter

Plussat: Always my choice when visiting Washington. Great location, clean and comfy

Miinukset: Nothing

Plussat: Area was beautiful Easy access Breakfast staff was super friendly

Miinukset: Bed was hard Couch was uncomfortable Neighbors were EXTREMELY loud 1st night hard to get our little one to sleep

Plussat: I like that it was complimentary breakfast and the room was bigger than the last one, the room was also very stylish.

Miinukset: I didnt like that it was only pork sausages being served the entire time i was there and i requested for another type of meat and it was never granted.I also didnt appreciate that my shower water wasn't running properly,there was no shower head frontal plate where the water came out,and the shower head was filthy. I also requested for replaced towels and wash clothes and never recieved them until i asked again maybe a 2hrs later.

Plussat: clean

Miinukset: no allergy information for breakfast

Plussat: The hotel was really well located in a nice area close to a metro station. Nice restaurants / bars close by. I would definitely stay here again if visiting Washington. The staff were great!

Plussat: great place to rest near the city (just a quick hop on the metro to the city)

Plussat: view and the room size.

Miinukset: you had to sign some party waiver and garage parking price was WAY to high for a guest spending over $180 a night.

Plussat: Easy walk distance from Metro

Miinukset: Would have been convenient to find a local grocery store to purchase food for in room meals.

Plussat: The breakfast was great,and we slept great and comfortable

Plussat: Location close to Metro station. Omelettes for breakfast were good.

Miinukset: Not much. Breakfast was a bit “samey”over our 5 days. Maybe more fruit needed.

Plussat: Every staff member was so accommodating and genuinely wanted you to have a great stay. They did everything we asked with a big smile and we had such a great time.

Plussat: Location and Staff

Miinukset: Noise of AC's in Connecting Rooms>> you will have a Supermaket and Metro at your feet....

Plussat: Amazing place to stay the last 2 days of our trip. Close to metro station Rosslyn and within walking distance of Arlington cemetary, nice restaurants in the area, fantastic breakfast, very comfortable room.

Plussat: Friendly staff and very comfy rooms. Close to restaurants and Safeway. Close to Metro and an easy Uber ride.

Miinukset: I liked everything

Plussat: The bed was very comfortable and the hair dryer is a Drybar...top of the line. Also, they do have additional products available should you find you've forgotten to bring necessary items and another list of things to "borrow" with the option to take with you when you leave and simply have charged to your final bill.

Miinukset: TV channels were not only limited, i.e. no WGN, CMT, etc., they even removed Fox networking. Their slogan should be changed to illuminate that only far Left leaning Democrats are welcome. Also, room "with a view"...of absolutely nothing at all

Plussat: We arrived early and Robert at reception found a room we could move into. Never met a more helpful and competent person in all our travels. This made a huge difference to our stay after a 24 hr flight

Miinukset: Absolutely no complaints great hotel in a great location

Plussat: location is convenient for George Town visitors, it is about 20 minutes walk.

Miinukset: no breakfast was offered and the surrounding breakfast restaurants are very busy.

Plussat: Comfy bed, great location and friendly staff

Miinukset: Milk for our cup of tea in fridge

Plussat: The room was spacious and clean, all facilities available, breakfast excellent and the staff very friendly and helpful

Miinukset: Everything was as expected. No cons for the hotel

Plussat: Great location close to metro, very clean and comfortable.

Plussat: Location! Close to Metro station

Miinukset: Parking is unfairly high

Plussat: Proximity to shopping and food

Miinukset: N/a

Plussat: Loved the whirlpool and heated pool.

Miinukset: The parking fee makes the cost above average

Plussat: Location was great. Easy access on and off the highway. Breakfast was good.

Miinukset: While the rooms are very good and very clean the bed is ridiculously hard. I have stayed at other locations of this hotel. I have never encountered beds even remotely as hard as these. Surprise parking fees which were very high.

Plussat: Easy check in, very good breakfast. Best location in Arlington for me.

Miinukset: Parking was a pain at times the drop of lanes were often blocked so getting to the garage was a challenge at times.

Plussat: Clean room, plenty of space. Great views. GREAT location- mall across the street, metro a block away.

Plussat: The room was fabulous - large spacious and comfortable. Breakfast offered great variety and tasty food

Miinukset: It is quite expensive by comparison to other nearby hotels

Plussat: Family of 5 had an excellent 6 nights experience at The Residence Inn Arlington Pentagon City. Staff very friendly and greeted us each time we entered hotel. Breakfast was very good with both hot and cold items. Good variety with fresh fruit. Kitchenette allowed us to make several of our own lunches/suppers to cut down on cost (no oven- only stove top). Pool and hot tub were nice- life guard, Mike, on duty was great to our boys! Location was excellent- within 6 min. walk of Metro and 12 min. walk to Pentagon. We could get to the heart of DC via Metro in a few short stops. Starbucks and Whole Foods a couple of blocks around the corner. Would definitely stay again.

Miinukset: Pull out sofa bed was very uncomfortable. AC was set for 68, but up on the 16th floor, I think it was more like 73 the whole visit. We were unable to get it cooler than that, but all slept well at night, so we did not mention to management. Parking VERY expensive. ($33/night) Used HeroSpot to find Embassy Suite parking deck (about a 10 min walk) for $10/night. Parked here for the duration of our trip and saved $140 in parking fees!

Miinukset: we were locked out of the room 5 times,they came and fixed the lock 4 times, each time they came they said it was fixed, I kept going down to the front desk to tell them about the lock and they gave me a new card, I kept telling them it wont work,they don

Plussat: Had a wonderful time staff was helpful and gracious. They took the time to answer Q's and help with the Metro or what is in the area.....

Miinukset: nothing

Plussat: Room was very spacious and clean, most of staffs were good and helpful.

Miinukset: First day shuttle facilities/service was great and got everytime upon request. But, the second day there was no hospitality on same...

Plussat: Overall the room was spacious, clean, and comfortable, breakfast was very good.

Miinukset: Pillows were not supportive. TV reacted to room light and was very dim unless a light was shining directly on it.

Plussat: The room was amazing!

Plussat: Gorgeous hotel with wonderful staff. Highly recommend.

Miinukset: Parking is overpriced at $37 a night.

Plussat: Restaurant and bar food, comfortable bedding.

Miinukset: Access from road a little wonky.

Plussat: Location and shuttle Roberto was excellent, served me a delicious late night dinner!

Miinukset: Nothing

Plussat: Bar location near lobby an added bonus. Roberto was an excellent bartender and host.

Miinukset: Every aspect was excellent. I am sure parking in the DC area is at a premium, but I thought the cost for valet parking was excessive.

Plussat: The hotel was clean, well-appointed and in a great location. The staff was super friendly and every person we came across was very helpful.

Plussat: This hotel is beautiful but in no way is the service on a par with any 4-star hotel we've ever stayed in. The staff isn't trained, at all. For example: at check-in we pulled in, asked the valet abt getting us a bellman with a cart for our luggage & he told us to go inside & ask at the front desk. Ok, like OMG LOL are we employees here now? But the super-messed-up thing abt it is that *he* was the guy who was supposed to double as a porter. So what was that? The frontdesk staff is pleasant, but backchatty when you ask for things, like, "Well, if you want --" omigosh I want what I said. I understand that the trend now in hoteling is "Oh, we're all in this together, lulz, casual, like staying at a friend's house!" but in that case the place should be A LOT CLEANER AND MORE ORGANIZED.

Miinukset: This hotel is filthy, so while the new service trend is Ahaha, like staying with friends! If you stay at my house, I don't leave a comb from my last friend who stayed over on yr floor, I don't let you sleep on sheets with holes in them & before you wake up on Sunday morning, I have my kids go around & make sure any pizza crusts or takeout cups from Saturday night aren't left lying in the hallway by the elevators. There is a gross greasy handprint on the door across from us for four days now. In the fitness room, housekeeping dragged the terrace trash through the whole room, leaving a trail of broken-bag trash slime, and when I pointed it out to her, she was like Oh, ok. She cleaned it up eventually but honestly, I've been in 4-star hotels and watched how they handle refuse and that wasn't it. It's fine, you'll find it an incredible step up from La Quinta.

Plussat: Great location (near the airport), clean rooms, great service, fair price.

Plussat: Everything was as advertised, clean, organized, staff was very friendly and helpful.

Miinukset: Pillows flatten to nothing, but you supply enough to fit my needs.

Plussat: A very beautiful hotel I didn't like the price for parking. The dinner we had at the restaurant was delicious. Try the seafood pasta if you're not allergic.

Miinukset: Someone was playing music loudly and I'm not sure why it was going on in such a pricey hotel. The cost of parking.

Plussat: Professionalism of the staff. Very comfortable room.

Miinukset: N/A

Plussat: The location was great!

Miinukset: Parking at the hotel was too expensive, street parking is a problem as well.

Plussat: Both the front desk and bar service personnel were exceptionally polite and attentive. Felt taken care of at check in and check out - details such as leaving my bag while I explored the Washington Mall, where to get a Uber, times of service to the Airport. The gentlemen at the Bar in the evening opened a new bottle of red from Argentina - one of my favorites.

Plussat: The proximity to the Metro station and the somewhat ease to reach from I66. The breakfast was good, nothing great, but fine for its purpose.

Miinukset: The heating unit was quite loud. Maybe it had something to do with it being a hearing impaired room. There was NO water pressure out of the shower head. My wife has very thick hair and it was a chore to wet and rinse.

Plussat: Great hotel in wonderful location. The Metro stop is only two blocks away.

Plussat: Staff very helpful and professional

Plussat: from the front desk staff, breakfast attendant, valet. 5 star

Plussat: Rooms are spacious. Great for families.

Miinukset: Toilet ran all night. The worst water pressure in the shower as well as sink. It practically dripped out. I could not even wash my hair. Breakfast was ok.

Plussat: the room and its breakfast

Plussat: Rooms were good and spacious. Bathroom was big in size too.

Miinukset: they should include some veggie options like hash browns for breakfast.

Plussat: Pleasant staff Quality food

Miinukset: Bar has poor selection ,lobby felt cold

Plussat: Very clean great breakfast spread

Miinukset: Hallways and doors look slightly dated

Plussat: Great location. Clean and comfy!

Miinukset: The shower pressure was not good. I think something was wrong with the spout

Plussat: clean

Miinukset: shower was awful, its a bit of a stretch to describe it as a shower really

Plussat: Room size, facilities in the room, comfy large bed. Nice light room with plenty of windows

Miinukset: Shower pressure extremely low Parking was very expensive so we used alternate parking. Staff wasn’t very welcoming on arrival but were abit better the following morning

Plussat: The location and the room was clean.

Miinukset: The mattress was too soft, and the mattress kept sliding off the platform.

Plussat: Very friendly and competent desk and restaurant staff

Miinukset: Booked handicap van for 9.04 am. Got there 8.50. Van got there at 9.15 and was step-up model. Only downer in great stay

Plussat: Was near lots of different restaurants South side facing room lovely view

Miinukset: No vent fan in bathroom no lunch room service ? No room service after 10 Not walking distance to metro yes shuttle but the wait? Kinda random

Miinukset: The only complaint is : my flight arrived in DC at 11:38 and the last shuttle to Courtyard was 11:45. I had to find alternative transportation. I even inquired about the shuttle before I left for my trip and nothing was mentioned of what time the last run was.

Plussat: The bathroom in my room

Miinukset: The price of items at the lobby starbucks

Plussat: The location of the hotel was perfect and close to DC and the Virginia night life. The room was updated and the bathroom was AMAZING!!! Great hotel for a great value. The staff were nice and made sure that all of my needs were taken care of.

Plussat: Nice room

Miinukset: Expensive prices for food on site Expensive parking on site for each day

Plussat: The room was very comfortable. The staff was very helpful and allowed me to check in early. The staff was helpful to make sure I didn't get double charged for parking. The parking garage was easily accessible and the hotel's location was perfect for me.

Miinukset: The only drawback was that there was not breakfast included but everything about my stay was a great value.

Miinukset: Bedside lights were ridiculously bright.

Plussat: The hotel is just a few minutes from the airport, about a 5min shuttle ride, which was perfect for my early morning flight time. The room was clean, modern, and cozy. I'd definitely stay there again if I'm in the area.

Plussat: We do truly enjoy the accommodations of the staff helpfulness and the hospitality. They all were very wonderful with great personalities.

Plussat: Very clean

Plussat: Location, clean, stuff.... very good hotel

Plussat: It met our expectations and the price and location were just right.

Miinukset: Nothing

Plussat: A perfect place to stay for business in DC.

Miinukset: Parking was expensive

Plussat: The bed was super comfortable.

Miinukset: Honestly nothing. We have stayed here numerous times when we visit our daughter and have never been disappointed.

Plussat: Easy access to DC and downtown Arlington is awesome

Miinukset: Nothing

Miinukset: One elevator was being upgraded, so it took a little longer to get service, but hotel offered an alternative elevator to the patrons.

Plussat: Great location. Ample parking. Adjacent to Metro station. Lots of varied type resturants within walking distance.

Plussat: The beds were super comfortable!

Plussat: Right next to Metro is a bonus.

Miinukset: As we were waiting to check out a guest was complaining about something. The guest wasn't giving up so the staff member gave him what he was wanting. She looked at me and rolled her eyes. This was very unprofessional and a guest should never see that.

Plussat: The staff at the desk were very efficient and very helpful in answering my questions. The bed was extremely comfortable. Despite the location being a bit far from the centre of DC, the metro connections were fast and good.

Plussat: Very close to the metro station

Miinukset: Room view

Plussat: It was clean, smelled clean, and looked clean. Very inviting. Only if it had a pool. Awesome service and stay.

Miinukset: No pool.

Plussat: The staff were friendly & helpful. The room clean & comfortable.

Miinukset: It would’ve been nice to have meals & drinks available all day rather than just for breakfast & after 5 pm.

Plussat: location

Miinukset: small rooms smaller bathrooms

Plussat: Easy to get to, lots of parking, plenty of restaurants within walking distance, felt safe walking the streets

Miinukset: liked everything

Plussat: Charming, comfortable, and clean. Large room with all amenities. Close to restaurants and shops. Very convenient location.

Miinukset: I liked everything about the hotel

Miinukset: Eggs too hard

Miinukset: I checked out on Sep 2nd. But the hotel has been charging me 6 more days because I left stuff in the room. They should call or email to make sure that whether or not I need these stuff instead of keep charging and tell me nothing about it. I was no longer stay in the place, so it is meaningless to argue more. But I really regret that I chose this hotel and don’t recommend it.

Plussat: Internet, coffee options in the room, room size

Miinukset: low diversity in the breakfast

Plussat: Clean

Plussat: Breakfast should have been included - I did not have breakfast at the hotel for this reason.

Miinukset: Free bottled water in guest rooms or water dispenser near ice machine.

Plussat: Staff very friendly (including the Shuttle driver)

Miinukset: N/A

Plussat: Clean and helpful staff

Miinukset: Every thing good

Plussat: Location

Miinukset: Not clean since we found cockroach in the room which kept my family awake all night ( although I trust this brand since I am bonvoy member). I talked to the help desk person and he didn't do much!

Plussat: Close to Washington DC. Nice staff. Good room. Good refrigerator.

Miinukset: Not close to restaurants, as it appears in their advertising. More congested area than it appears on their maps. Parking is $22/day. No free breakfast. Dining in hotel only fair. Slow check in, due to computer problem.

Plussat: Friendly, helpful staff. Excellent location for DC.

Miinukset: Coffee making facilities but no tea.

Plussat: Front desk staff was super nice and friendly! Rooms were very clean and bed was comfy!

Miinukset: Shower pressure could have been better

Plussat: Ive had a fantastic stay here not only because the rooms are large and spacious with comfy beds but the entire team at Courtyard Marriott have gone out of their way to make me feel at home. From the front desk staff who welcomed me to the girls at the bistro and the service staff cleaning my room, they are brilliant. I wish I could take them all home. I found The laundry facilities on 2nd floor an added bonus . THANKYOU Team. You’ve made my holiday brilliant!

Miinukset: I couldn’t stay long enough

Plussat: Staff was great, bed was nice. Room was a little cramped with the fold out couch. But we were basically only there to sleep. Close to the metro and great restaurants.

Plussat: Available breakfast was fine. We were especially pleased with the shuttle service who took us to the metro and also recommended a good restaurant and took us there!

Plussat: LOCATION

Miinukset: PROBLEMS WITH NETFLIX WORKING. LIMITED CABLE CHANNELS TO WATCH

Plussat: The staff was very friendly including the offer of one of the front desk staff to get some glasses of the complementary teas when they had been put away before I came looking for them. She went to the back to get two teas for us, remaking one for us.

Plussat: All the staff were very welcoming and helpful especially reception

Miinukset: A shuttle to the airport would have been a bonus

Plussat: I’ll be back!!!

Plussat: The bed is comfy

Plussat: Should have condiments (salt, pepper, sugar) as well as small amount of tea, coffee and fresh milk.

Plussat: The location was fantastic metro located on premises close to everything. I loved the balcony and our view of the monument was great. The woman at the front desk Kia was amazing and very helpful. It was also nice that the hotel was connect to the Marriot.

Miinukset: the online pic were not necessary reflective of the property and the bathroom in our unit could use some attention mold everywhere even in the shower. There was no housekeeping and we had to clean ourselves we ran out of toilet paper and had to use napkins for 2 days I would have appreciated clean sheets after a few days and unlimited toilet paper would have been fantastic

Plussat: Ease of access to metro. All under cover.

Miinukset: Nothing

Plussat: Location and in-suit amenities

Miinukset: The cleaning staff was not very good

Plussat: Location location value for money, easy access to metro, spacious and clean

Miinukset: Nothing

Plussat: Very nice appartment, so quite, having laundry machine came very handy, dishwasher machine, internet. Very Clean building in general.

Miinukset: No swimming pool because it is not the season? Come on ! Then take it off the website.

Plussat: Fully furnished, lovely view. I really had a great and welcoming time there! Makes me want to live there.

Plussat: Staff, clean room and free coffee.

Miinukset: Way to much light in room, a lot of noise. Since this was our first time here, if wanting to visit all things DC be sure to stay in Dc , this is only close to the pentagon but nothing DC. You will spend quite a bit of money on Uber’s ect.

Plussat: Location and amenities in the room.

Miinukset: No daily or even every few days maid service. The information in booking.com did not include this information. Made the stay less of a deal because it cost $80 extra each time to get the room cleaned.

Plussat: The location was good. I liked not having to go outside to get to the metro.

Miinukset: Two queen beds , and no sleeper sofa was disappointing. The furnishings in general let me down, I am used to being at nice resorts, so in comparison this place was very underwhelming. The pool was also a big let down!

Plussat: Beautiful location, the room was very comfortable. Had shuttle to take us to metro and local restaurants. Staff was very friendly and helpful.

Miinukset: Location was a little hard to find.

Plussat: The room was clean. The cleaning staff was very friendly. Free breakfast.

Miinukset: For the price, it was not a comfortable fit for our family of 6. We were all in one room. When I asked if they have rooms with separate bedrooms, the person at the front desk said they have none, which I find out later that they indeed did. Besides the room not being a great fit, the kitchen was not what I was expecting. The website said "dining area" which was a desk with two chairs...hardly a dining area.

Plussat: The staff was friendly and helpful. The facility is immaculate and inviting. The room was perfect!

Plussat: Great hotel for families. It’s in a safe area and they offer free shuttle to metro, which we used a lot. Room was clean and people were friendly. The breakfast was substantial and everyone found something to eat.

Miinukset: Room was not set up our 6 people. We had to call to get blankets fir hidabed and more towels.

Plussat: Quiet and clean rooms.I enjoyed breakfast and the atmosphere was pleasant. Your staff were friendly and had great personalities

Miinukset: The parking garage was small, had to wait after arriving at 1100 one night. I did miss a pool as well.

Plussat: Couldn't fault this hotel, the staff ,location, cleanliness and free shuttle service were impeccable

Miinukset: There was nothing we didn't like

Plussat: The eggs was good

Miinukset: Everything was great

Plussat: I like the cleanness and nice staff

Miinukset: I didn’t like many things. I needed to pick up the trolley myself and move my luggage up and down, which is the first time in my life to experience such a thing. I didn’t have my room cleaned for one day. They have an obvious staff shortage that immensely affected their service.

Plussat: Cleanliness and professional staff and service

Plussat: Spacious lobby, comfortable room, shuttle for local ride to metro station, downtown Rosalyn.

Miinukset: Shuttle from airport to hotel not available.

Plussat: Amazing location. Easy access in and out of DC. Lots of food and conveniences very close to the hotel. Located in a great location within Arlington. Walked to dinner some nights. Clean room. Comfy bed. Very nice hotel. Definitely will stay again!

Plussat: Everything

Miinukset: None

Plussat: Freewtransport to the metro

Miinukset: Cannot open the Windo ws

Plussat: The location, staff, and level of comfort.

Miinukset: Walking uphill to the Metro. That's it.

Plussat: The breakfast was okay, the waffles was the best

Miinukset: The beds are not comfortable, and our room keys didn’t work the 3 nights we stayed we had to go back to the reception every time to re active it our keys

Plussat: Fast Wi-Fi, easy access to Washington DC

Miinukset: Hotel uses too much plastic

Plussat: Is very good plase

Miinukset: Yes

Plussat: The eggs were fluffy m

Miinukset: More variety

Plussat: Great location, free parking and big room. The hotel is well connected to means of transportation if you want to go to Washington downtown. They also gave us the room earlier than expected

Plussat: Clean, updated, close to the metro and many restaurants, and the staff very helpful and friendly

Miinukset: Nothing bad to say at all

Plussat: The free shuttle to the metro was helpful. The location is great with the Ballston Exchange in walking distance.

Miinukset: Breakfast left a lot to be desired. The in-room coffee was very poor. The rooms are spacious but need updating and improved decor.

Plussat: Generous breakfast bar with fresh fruit, yogurt, and protein options.

Plussat: Hotel is in a great neighborhood with lots of restaurants and a Harris Teeter grocery store.

Miinukset: Staff was friendly but a little indifferent. Not close to Metro.

Plussat: My husband is on oxygen and the staff was very helpful and compassionate to him. Location with all restaurants and shops so convenient. Library and hair salon very short walk from hotel. Liked Harry Teeters right across the street - very convenient.

Miinukset: The room decor was very dark. No view. Parking was across the street and down an alley on the 4th floor of a parking garage. A hotel shuttle was provided to get there but you had to wait for the driver. It was cold and very inconvenient.

Miinukset: One elevator was broken at check-in then the only other elevator broke down for the first part of the day.

Plussat: Pillow was very uncomfortable. It was far too soft. Stacking did not help. I woke daily with pain my neck.

Miinukset: Pillows with varying levels of firmness.(ex: soft, medium, firm)

Miinukset: Tiny pool Tepid hot tub Inconvenient offsite parking

Plussat: Charged for parking and there is free parking in same facility. Outrageous

Miinukset: Rooms were spacious., breakfast was great and staff customer service is awesome!

Plussat: The location was very convenient for our conference and we really enjoy downtown Shirlington. Room was comfortable and clean.

Miinukset: It wasn't a great night for the hotel in our eyes. An elevator was out (long waits), the room shade didn't go up and down easily, the toilet ran, and the coffee maker exploded. I have stayed here before and this was not what I experienced before.

Plussat: The location

Miinukset: The elevators were not working. We had to switch rooms due to our shower not working.

Plussat: Breakfast was good. Room was clean. Staff was friendly. Hotel provides shuttle service.

Miinukset: The price for parking needs to be updated on booking. It’s $18.00 per day and not $15.00 as listed. The hotel should return the water dispensers. The hotel use to have water dispensers and cookies for guest. The only water the hotel had was $2.00 bottle water.

Miinukset: The cleaning staff did not clean our room. The bed was mad and towels restocked but that is about it. I could tell the floor had not been swept or moped as well as the shower not cleaned daily and they had visible things in or around them. However the hotel was very nice and comfortable just wish the cleaning staff would have been better since we were staying for a long weekend with children and things tend to get messy quickly

Plussat: We really enjoyed the breakfast and the staff was friendly. The room was clean. There is plenty of things to do in the area.

Miinukset: There were fruit flies in our room which became a little annoying but we were able to get rid of them.

Miinukset: I hated the shower!!! I was so tired when I arrived, all I wanted to do was take a shower. I was so disappointed to arrive and see that hand held thing. I couldn’t get it to adjust where it was hold on it’s own. I was furious! Little things like that mean a lot.

Plussat: it was good

Miinukset: paying for parking at hotel

Plussat: Updated room

Miinukset: Valet Parking is $45

Plussat: View. Shuttle bus

Miinukset: Location. It is too far from the metro station and 711, so quite inconvenient for public transportation or buying groceries.

Plussat: The bed was nice, the sheets were soft and easy to rest on. The room was nice and I really liked the decor. The bathroom was fancy and everything worked great! The shower was relaxing.

Miinukset: I only stayed overnight so I don’t have any complaints

Plussat: Fantastic hotel in every way! Great beds and friendly staff. Dinner at this hotel was excellent. Very safe area with free shuttle to train station and airport. We will be back!

Miinukset: Nothing

Miinukset: The wet smell of the hallways possibly from either shampooing or just the air conditioning

Plussat: Best hotel in the Virginia Crystal City area, the staff was excellent, the front desk was excellent, top 5 star service from top to bottom. I will definitely stay here again. Great places to eat within walking distance, airport shuttle. I loved the place

Miinukset: I like everything about the hotel.

Plussat: I loved everything!!!

Miinukset: The shower was my least favorite however still beautiful.

Plussat: Ac wasn't working properly in bedroom of suite

Miinukset: The hotel was exceptional minus the AC in the bedroom of the suite.

Plussat: Clean, attractive room, comfortable bed

Miinukset: Bathroom door was broken

Plussat: Very nice - had onsite restaurant and bar

Miinukset: I’m just not that crazy about valet parking

Plussat: The breakfast could have been warmer , but a good selection was offered. I would have like some bacon as well instead of sausage. the price to park at the hotel was very expensive.

Plussat: Very good location, Very nice Breakfast. love happy hours drink choice.

Miinukset: Very nice room. Washroom was very upgrade but bath tub and toilet are still vey old and not looking good in such a beautiful washroom.

Miinukset: Was surprised by the $40 parking fee. Would have been nice to know ahead of time.

Plussat: The amount of space in the room

Miinukset: N/A

Plussat: Loved the happy hour and the made to order breakfast.

Miinukset: The prices on room service was high. The was a charge or the food an additional charge for taxes and a fee for the food to be brought to your room. The price for parking in the lot was $40.00 per night with no other place to park.

Plussat: Very quiet and relaxing

Miinukset: Very quiet and relaxing

Plussat: Great buffet

Miinukset: More water bottles for Honors members.

Plussat: location and the spacious rooms.

Miinukset: we came in late and were hungry. my husband went to the restaurant to order food but no order was taken after waiting 20 min.

Plussat: Big spacious room

Miinukset: The shower pressure was really low

Plussat: It was clean and modern. The staff were all very nice and professional looking.

Miinukset: The breakfast buffet didn't have as many options as i remember in the past and also parking is $40, it should be free for guest.

Plussat: nice place to stay near all the attractions

Miinukset: clean and comfortable

Plussat: Access to metro is only 2 blocks away

Miinukset: Expensive hotel fee in addition to room rate

Plussat: Some of the staff and my second room was clean and very nice

Miinukset: They couldn’t find my Reservations, the first manager placed me in a bad room that was old and smelled bad, my keys didn’t work for my room two times and it smell like Marijuana.

Plussat: Starbucks and the room

Miinukset: Not Applicable - None

Plussat: Clean comfortable and conveniently located

Plussat: Everything - especially being on the 13th floor - I adore high rises ❣️

Miinukset: Restaurant was being upgraded. Limited menu - had to eat at local re$turaunt$.

Miinukset: Restaurant was closed. No amenities close. It very helpful.

Plussat: Close to the metro, friendly staff.

Miinukset: The bed was not as comfortable as I’d like in a hotel of that price.

Plussat: The beds

Plussat: The location is great. Close to the metro, plenty of food and drink options that are walkable. Truly a nice city feel. The hotel was clean and comfortable

Miinukset: The pillows are small and sink. The bed itself was comfortable, but the pillows are not great

Plussat: convenient, quiet, comfortable. Many dining options near by.

Miinukset: Did not include breakfast and only had 1 restaurant which was pricey. Fortunately there are many good dining options walking distance.

Plussat: Bed, shower head, proximity to metro, safe area, Go Green program where you could forgo housekeeping and receive your choice of Starbucks/in room dining/restaurant dining money ($5 each night)

Miinukset: only problem we had was concerning valet. We didn't park at the hotel because we didn't want to pay the prices but the valet person made it sound like we were a hassle being in the way while we were unloading and loading our car when we came in & leav

Plussat: I be back in Now my job

Miinukset: Thanks