Auckland hotellit lähellä SKYCITY Auckland Casino

Plussat: Very friendly staff. Magnificent breakfast. Very comfortable room.

Plussat: The staff was friendly and helpful. The location was fairly convenient to food and the cbd. The shuttle to the Harbor area was nice.

Miinukset: It was NOT clean! The toilet hadn't been cleaned and there was a constant, foul odor in the room. Rooms need updating!

Plussat: Staff was exceptional. Bed was one of the most comfortable that we have evert slept in. Breakfast was good.

Miinukset: It is very slightly out of the way, but they have a complementary shuttle to take you into the action. About a half mile to a mile away.

Plussat: The concierge, the health club and pool, the palm court and breakfast.

Plussat: An older hotel but for Auckland better then some.

Miinukset: Needs a room refresh.

Plussat: The Auckland Langham was far more than I had expected. Wish we could have stayed more.

Miinukset: Our room had a cooling problem. Management brought us a fan, but it was only moving around warm air. A set of simple instructions on how the rooms lighting and shower controls would have been nice.

Plussat: Breakfast was amazing!

Plussat: Service

Miinukset: Old building

Plussat: The staff was amazing. Specifically Lin at the front desk. She helped us immensely!

Plussat: Friendly staff and nice lobby. Homely rooms.

Miinukset: We booked a double room but got a room with 2 singles pushed together. Street nose from our room on a Friday night was extremely loud. We were woken at least 4 times with yelling or loud cars from downstairs. This meant we had a terrible sleep and ruined our night.

Plussat: The staff were incredibly friendly, professional and accommodating, the room was comfortable and well appointed and the facilities were fabulous, particularly the outdoor pool. We loved our stay here.

Plussat: staff were friendly and willing to accommodate. Chocolates on the pillow and bottles of water were greatly appreciated!! Most comfortable bed i have ever slept in. BOOK this hotel!

Miinukset: Only draw back should of booked for longer!!! Will definitely be returning!

Plussat: We loved the Club Lounge access & the staff were all truly professional

Plussat: Comfortable

Miinukset: Nothing. All good

Plussat: the very friedly staff , nice old style classic

Miinukset: i didnt like the bathrooms too small and very old also the smell of the old carpets , the gym a little depressing should be in top floor with nice view

Plussat: Overall an excellent place to stay, staff were excellent in most instances, we did encounter one staff member who appeared to be very unhappy and consequently was abrupt and dismissive.

Plussat: central location

Miinukset: very expensive, food, drink accomodation

Plussat: This is my favorite hotel that I have ever stayed at. It is lovely and well appointed in every respect and all the staff were excellent, friendly, and helpful!

Plussat: Quality of hotel, excellent service, location and ease of accessing downtown Auckland. The complementary city shuttle bus was an excellent feature.

Miinukset: We were originally allocated a room that had an incredibly offensive smell (mould and damp). However, once notified, the hotel responded promptly, investigated and moved us to another room.

Plussat: We felt very pampered in the luxurious room and comfortable bed. I enjoyed the welcome fruit and turkish delight too. The dinner in Partington's Restaurant was outstanding (albeit expensive!) We did not have breakfast at the hotel. The car service was very friendly- note the valet parking is $30 a day.

Miinukset: The worst that happened was that the staff forgot to replenish the English Breakfast tea and sugar in the room on one occassion!

Plussat: Warm, helpful and accommodating staff. Partington's is an excellent 4* restaurant with attentive, professional service and great food. The staff went out of their way to help and provide a room with a great view for NYE

Miinukset: Air conditioning not on par with the quality of the hotel. Room fans in short supply when requested.

Plussat: the attitude of the duty manager (from Scarborough U K )

Plussat: Location was the only good thing about the hotel.

Miinukset: When we first checked in, the front desk Asian girl seemed a bit arrogant and didn't want to hear about our needs. The room was a good size, but was very smelly, dirty, and outdated. The bed mattress was horribly soft, we had to use extra pillows to lay on. The view and location were the only positive things. Fortunately, we didn't have to spend too much time in the room. Visiting this hotel should be your last resort and should not be called the Grand Windsor.

Plussat: Everything was ready on check in time. 11am check out is very generous. It was nice a quiet...mostly.

Miinukset: Had a work man working in room either adjacent or above us. This was a bit unnerving. Wondered why desk staff didn't "sell" pre-paid $16 breakfast.

Miinukset: Internet access far overpriced

Plussat: Friendliness and proximity to centre of city.

Miinukset: The street noise was a little bit excessive

Plussat: Close to harbour.

Miinukset: Room 208 was close to nightclub entrance, loud music kept us awake until it finished at 6am. After notifying staff, we were able to move to another room the next night. Not happy about the noise, but staff were very helpfull. Proximity to noise is the only reason I cannot recomment the hotel.

Plussat: Very quiet, comfortable room considering central city location. Reception staff all very helpful. Useful to have laundrey facilities available. Excellent location fo ferry terminals, all bus routes, shops etc. Good value.

Plussat: We had a great breakfast, the shower was hot with plenty of water pressure

Miinukset: Could'nt get to sleep due to excessive noise from nightclub next door

Plussat: It was in a great location, easy to walk to everything in the city.

Miinukset: My room had a leak in the bathroom, the staff did not seem that bothered about it. There is not enough room in the loading zone when waiting for valet parking, only three cars can fit.

Plussat: Being in downtown Auckland I was near all that I needed for that trip. Its location is its main selling feature.

Miinukset: My room smelled badly of cigarete smoke inspite of your non smoking signs and should be been aired out properly prior to reletting

Plussat: Loistava varustelu huoneissa.Tilavat huoneet.Erillinen pyykin pesu ja hoitohuone. Kuivausrummut.Hotellin sijainti loistava.

Miinukset: Siivous tyydyttävää voisi tehostaa vähän.

Plussat: The location of the hotel was fabulous - right on the main street and within a couple of minutes walk of the shops, sky tower and ferries to North Shore beaches.

Miinukset: The (buffet) breakfast offered was expensive, but within a few minutes there are some top notch cafes serving al a carte breakfasts at a fraction of the price.

Plussat: Pool and gym are well maintained.

Miinukset: Lacks the small personal touches that other top hotels provide. Staff were reactive rather than proactive.

Plussat: the view was awesome

Miinukset: service was pretty average.

Plussat: Service and people. They wanted to help.

Plussat: Reception and concierge staff were helpful and efficient, especially appreciated because the lobby was busy with passengers who (like us) had just disembarked from a cruise ship. The hotel was contemporary, immaculate, and had a large sunny window. The bed was comfortable. The hotel has its own airport shuttle service. It was centrally located, right at the Sky Tower and a short walk to the Auckland Art Museum, Albert Park, and Aotea Square. The Sky Tower is a stop on the tourist-oriented bus routes. The waterfront is about 15 - 20 mts walk.

Plussat: clean and near to the city also the casion

Miinukset: nothing

Plussat: Loved the little cocktail bar off the hotel lobby

Miinukset: Details of booking reservation (room + complimentary breakfast) were not known by restaurant or check out staff until pointed out by us i.e. would have been charged if we said nothing.

Plussat: The staff was very friendly and helpful.

Miinukset: They did not have any internet access except when you were at the lobey. It also was very large and did not have a warm and cozy feeling. It was very beautiful. The only other thing was that they put me on a smoking floor even when I had expressed that I had to be in a no smoking room. They did move me but it took 2 moves to get me in the right room. They also over charged me on the room but when I pointed it out they did refund the money

Plussat: good rooms

Miinukset: bit austere lobby

Plussat: Location was great ,shopping , casino ,entertainment

Miinukset: They took my floor towels but did not replace them . its miner

Plussat: Our room was large as was the bed, wonderful shower and lots of fluffy towels - loved the floor to ceiling window. Hotel staff were very knowledgeable and helpful about car hire, restaurants and airport shuttle service.

Miinukset: We stayed in the hotel on two occasions and I was disappointed with both the harbour view and the city view - you pay more for a harbour view. The hotel is very centrally situated - I was on the 14th floor (the lowest floor where you get a harbour view) and my view of the harbour had a great deal of city in front of it - it was a lovely view of the city with the harbour in the distance but not the view of the harbour I'd paid extra for. I also had a city view room on the 20th floor, where I had a very clear view of the bedrooms of the hotel next door but not the city. Don't pick this hotel if you do actually want a harbour or city view - you may be disappointed.

Plussat: Location was good,Standard was good,service great,food excellent,Enjoyed our stay.

Miinukset: Broken bench in sauna

Plussat: The hotel was within easy reach of all the places we wanted to visit

Plussat: The shower was nice. Concierge was great.

Miinukset: Incompetant booking staff and rude reception staff.

Plussat: Service was excellent - faultless

Plussat: Location

Miinukset: Shocking bed: way too soft. Shower went boiling hot every minute or so.

Plussat: Nothing

Miinukset: We booked this hotel for New Years Eve in Auckland. Besides being overpriced for the night in question, they charge ridiculous valet fees, put us in a handicap room with no bathtub, horrible view, and construction all around, put bacon on my Ceaser salad after I specifically said I was a vegetarian, brought the salad on filthy plates covered in chocolate from what I can only assume was the previous meal. Upon checkout no one even bothered to ask how my stay was. I asked for a manager and voiced my complaints. No attempt was made to remedy the situation.

Plussat: Great location. Excellent breakfast, but expensive.

Plussat: All of the staff were exceptional! It was a nice hotel in a great location, with good food, great help, and a well equipped gym very reasonably priced!

Plussat: Walking distance from cruise dock, concierge staff excellent, allowed early check in, assisted with all questions/concers

Miinukset: Close to busy street, heard a little street noise late night/early morning.

Plussat: The concierge on arrival made us feel very welcome. Excellent service in Knights restaurant

Miinukset: Our room did not smell very nice

Plussat: I enjoyed Japanese TV show

Miinukset: dinner is expensive and not so much delicious

Plussat: Location , friendly staff. The valet service was prompt and professional.

Plussat: Great Service. Prestige.

Miinukset: The room was a little bit noisy of external noise during the night.

Plussat: The staff were friendly and helpful.

Plussat: Hotel staff at check-in and check-out, helpfulness of concierge and storage of our luggage after check-out before we left for the airport was excellent.

Plussat: very genuinely friendly but unintrusive service. The room was well appointed clean and comfortable and it was much quieter than other central city hotels i have stayed at. I thought the pool and spa area was very nice.

Miinukset: I did not get the complimentary newspaper i requested at check in and the paper i received free at another event venue was cleared away by housekeeping before i had even read it. also hotel phone answering was rather slow

Plussat: Great location so central to everything, great bed and bed linen

Miinukset: The t.v is in a cupboard which limits the space in the room as the cupboard door is open for t v viewing. The standard of hotel we did expect a flat screen t v

Miinukset: The pillows - all too low and no options.

Plussat: Jacuzzi

Miinukset: The meal was really expensive downstairs..

Plussat: Our intercity bus dropped us off one block away and the airport Sky Bus picked up outside the front door! Down Queen St is everything you want in central Auckland. Our mini suite was clean and spacious. There is some street noise so not great for light sleepers but, it didn't bother us. Lamb shanks for dinner in the lobby restaurant were delicious!

Miinukset: Street noise is the only negative I can think of about our stay.

Plussat: Location excellent for theatre, art gallery and University - which were our destinations for the weekend.

Plussat: The location

Miinukset: The room was on the 3rd floor facing Queen Street.There was no doubleglazing on the windows and the traffic noise was bad. Difficulty sleeping.

Plussat: Very ordinary, no frills affair.

Miinukset: No bath.

Plussat: good location. Its strategically placed.

Plussat: Location of the hotel and the facilities are excellent.

Miinukset: There is no parking lot in the hotel.

Plussat: In the city and can connect various buses and trains as within walking distance. Airbus from airport drop off near hotel. Food easily available and kitchen good enough for preparing simple meal. Staff esp lady who tidies room very friendly. Would definitely stay same hotel again.

Miinukset: No worries.

Plussat: We found staff very helpful and the room very comfortable. Loved the breakfast menu.We also ate at the Scenic Hotel in Napier and the food was excellent there too.

Miinukset: Only issue- the Lipton tea, is it possible to have Dilma instead?

Plussat: The location was good right in the heart of the city

Plussat: We enjoyed the fact that it was positioned right in the city as it was very handy with everything within waking distance. The room was lovely with everything we needed for our stay.

Plussat: It's great location in downtown Auckland and ease of parking

Miinukset: a little noisy at 1st floor level - maybe some double glazing would help

Plussat: Loved the spa, pool and workout facilities. Also the free wifi is great and the lobby has a really great energy.

Plussat: The health club, pool and breakfast were all terrific

Miinukset: A little bit far from harbor area restaurants but the park-like setting helped offset this.

Plussat: At the reservation counter at the time check in, the information and treatment was not properly taking care and we have to ask many basic question which is normally taking care by other international hotels or i thingk there will be an ignoring or classing people by their nationality which was upset me a lot in the beginning, later on it was ok.

Miinukset: Location on the steep hill is not the best for walking around town. Please add to your review question .. travelling as.... something like other.... as none of your categories is correct for two business people travelling.

Plussat: Excellent pool & gym. Nice large balcony. Walk-in shower

Miinukset: rather outdated hotel. Not bad but for a Hyatt you might expect some more.

Plussat: We appreciate the concierge service and the appartment very nice... fabulous...

Miinukset: The carte of menu Restaurant is not excellent.... very basic.

Plussat: The cleaning that was done each day.

Miinukset: We had booked through booking.com and on arrival there was no booking for us but they gave us another room for the same price except it was not the same kind of room we had booked and was also two single beds pushed together which was very uncomfortable and disappointing!!!

Plussat: The food was amazing. We thoroughly enjoyed the breakfast buffet, it really is the best in Auckland, (We have stayed in several similar standard hotels in Auckland). The management staff were extremely professional and helpfull when we had an issue with our room.

Miinukset: We unfortunately were double booked and as it was New Years Eve there was not another residence suite available. This was extremely dissappointing as I booked the room months in advance as I knew it would be busy on New Years Eve plus we were flying in from Ireland and wanted an extra special room for the occassion. Secondly, we had huge trouble with the toilet in our room, after one flush at around 9pm it would not stop flushing and was near overflowing. We had maintenance in our room trying to fix the problem for hours. This was suppost to be a romantic New Years Eve after a long journey and it turned out to be a disaster. One that never would have happened had we been given the room I originally booked.

Plussat: My daughter and I loved your hotel but having stayed in hotels and b and B's around New Zealand wifi was available free. It is a rip off in this day and age to charge. The food was excellent and all the other facilities were superb you would be better adding a small amount to the cost of the stay and having wifi inclusive.

Plussat: The staff where very helpfull

Miinukset: To be honest I wasnt happy about the room. The queen size bed was actually two singel beds pushed together, making the centre of the bed uncomfortable. Also there was mould in the shower and the all the air con did was dry out the air not cool it. This was my first time in a five star hotel and i was disappointed. Ive stayed at a bed and breakfast that was cleaner and more comfortable than this at half the price.

Plussat: Friendly Staff

Miinukset: Dirty room, broken toilet, no control of children running arround the pool and unsupervised children in the gym, room nothing like the pictures when we booked.

Plussat: The hotel recommended things to do and even called a bike rental place for us! We had a great view of the harbor and it's a short walk to ferries and resturants!

Plussat: Awesome service helpful and friendless

Miinukset: No points becasue I booked thorugh Kayak

Plussat: location is where the praise begins but also sadly ends there.

Miinukset: It was a little annoying to not find a toothbrush in the bath! Also, do hotels still use bar soap?

Plussat: Excellent location. Very good accomodation. However poor service in the restaurant: one hour wait before dinner was served, again one hour+ wait for breakfast (two eggs over easy, plus coffee, nothing else). Complained and received apologies; then received free continental breakfasts.

Miinukset: See above regarding service at the restaurant.

Plussat: Friendly staff nothing is to much trouble

Miinukset: The pole in the bedroom

Plussat: Good water views. Excellent response from management to a problem in the hotel.

Miinukset: Don´t waste your money. We paid more than 600 NZD, the view we were promised to have, we didn´t get. There was a huge ship in front of our balcony as close as we can even read the passanger´s newspapers. We felt like being on railway station, because of terrible noise because of cargo they were loading. Ship left at 9 PM but there was another one in front of our windows at 6 AM till we checked...