Mumbai hotellit Powai Lake

Plussat: The concept of residential apartments. The location.

Miinukset: The lone restaurant is small.. The restaurant manager was grumpy... did not greet us or acknowledged with a smile... The in room dining services provided yogurt which was poor in quality and they charged whopping INR 325/- for a bowl of curd...

Plussat: Croissant were good. Bed was comfortable.

Miinukset: Children room was disappointing. It was told that apartment would be lake facing, however, it was not. Groceries were not present even after confirmation on mail and in person after reaching hotel.

Plussat: Service of the staff was horrible !! and very rude and not accommodating

Miinukset: The staff was very rude and not understanding

Plussat: overall is good

Miinukset: I really cant understand , two best hotel next to each other , but the road leading to damn awful . it doesn’t matter how clean the facilities are as soon you come out ,you feel like walk into the garbage

Plussat: Located in a serene and beautiful part of the city. Away from the hustle bustle of the metro. Gorgeous view of the Powai lake, and especially during the monsoon season. Absolute 10/10.

Plussat: Nice place

Miinukset: Swimming pool was closed

Plussat: Ambiance, surroundings besides facilities and friendly staffs.

Plussat: The staff goes an extra mile to make sure your stay is excellent. Great property for an extended stay.

Plussat: The service levels of the staff and the room were both excellent. The checkin-out was super smooth. They gave us a room bit ahead of schedule on request. The chef made an off menu item for my diabetic mother for lunch and breakfast. Everywhere the staff was super courteous and accomodating. Would Def visit again.

Miinukset: If I had to nitpick, I'd say the only issues I faced was that the road leading into the property was a mashup of potholes and the swimming pool could slightly better maintained. Few loose/broken tiles, et al.

Plussat: Liked everything,the staffs specially those in the reception area was always very helpful,enjoyed the food too.

Miinukset: The road leading to the property need some improvement

Plussat: nice quiet hotel. courteous staff

Miinukset: better deal for a very late check in and early check out

Plussat: The location is great. KFC is right beside the hotel. Two super shop is nearby. Haiko and Dmart. One small mall Galleria is just right over the road. Airtel shop is there for Mobile sim and recharge. R City mall a big mall is only 2 km distance from hotel. The area is great. Security is good all day even in night.

Miinukset: Some amenities are missing. Facial Tissue Box. Toothpaste, tooth brush. I have to buy them for my uses.

Plussat: Staff, cleanliness, prime location. Good food service (in room and breakfast as well).

Miinukset: Had to call the room service for dental kit which was missing. Also, there were no bathrobes.

Miinukset: Faster service, ordered for dosa and it never came.

Plussat: It's really nice hotel with good location, good service, and good quality. Recommend to you.

Plussat: I liked the hospitality of the staff, the clean rooms, very nice ambient, the food and the location.

Miinukset: Bathroom floor towel not being changed/cleaned regularly.

Plussat: The hotel room was very clean stacf was very courteous and helpful. The service was prompt and warm The food was delicious

Miinukset: There was nothing not to like.

Plussat: Clean and the location.

Miinukset: The Service and the breakfast .

Plussat: Very good breakfast

Plussat: Location was lovely accessibility to all important places within the township

Plussat: Close to where we had work. Staff was prompt and courteous.

Miinukset: Hotel not maintained property, Old furniture and stuff in corridors. General level of cleanliness was not satisfactory.

Plussat: Breakfast was good. Staff at the canteen were excellent. The room was always cleaned and was always comfortable.

Miinukset: Bathroom though cleaned, in between the tiles were not cleaned well. A little parazore and brush would have done the tricks. The lockers in the kitchen were full of cocroaches.

Miinukset: Property looks better in pictures than reality. Shower not working,hot water not available

Plussat: The apartment is normal and nothing great to talk about.

Miinukset: Breakfast was terrible and its look like a normal lodging facility. I booked here since there was a swimming pool and this was not functional and we paid for all the services offered. over all not impressed with the property. poorly managed.

Plussat: It was just an average hotel apartment, and nothing good to talk about really.

Miinukset: The rooms will infested with cockroaches everywhere, which leaves you with a fear of carrying the cockroach back home.

Plussat: liked to location of hotel & spacious rooms

Miinukset: its not PEST control in room, it was my 2nd time stay and i could see the cockroaches in my room in both stays, it highly need to improve..

Plussat: lovely view of the environment compared to other hotels

Miinukset: whilst the location was better, but, the place is terribly maintained overall stay terrible too.... and staff reception can not be trusted, they lied to us over the phone that i can stay as a couple at no extra charge. only to go back on their word and make us pay extra 15$ for my partner. (60$ + 15$ a day was totally not worth it) for a very old and dirty appartment. even the pool seemed too dirty to go for a swim. as far as i recal ... no guests were on the pool side... their photos on the website look too good but deceiving. there seem to be an elevator access but... it was such inconveniently slow and old such that using the stairs was more better. their internet conection speed is not fast and they didnt do anything about it...

Plussat: Clean and good staff.

Miinukset: They don't give any complementary mineral water. They will provide only filtered?? Water. The breakfast options are very limited but taste is good. They simply refuse if you don't eat something and ask even for extra egg .

Plussat: Ambience, locality

Miinukset: Rude behaviour of staff, every dam thing is chargeable including water bottle. I did booking only because of my previous experience with this property.

Plussat: Nothing as such to like . Its very average hotel . not value for money

Miinukset: the service was very average in the apartment , and amenities were very poor

Plussat: Nothing

Miinukset: Horrible maintenance

Plussat: For the purpose we visited great location and It could not have got any better. Very easily accessible. We stayed for 5 nights.Staff is helpful especially the people at the front office. The management is so concerned that they won't let you even miss your breakfast, they would even call you and request you to come down and have it. The staff is generally warm . The rooms are sufficient for business visits though they don't have tea or coffee makers in the room, so you need to order them which is very promptly brought to you, ofcourse on a charge. the rooms are clean and management generally responsive to you concerns. Good stay and will visit again for sure.

Miinukset: House keeping staff , only one in particular was really unruly required some amount of tempering down. The food menu for the room service has very limited options.

Plussat: Staff was helping made us feel at ease . rooms are clean

Miinukset: Parking space too small

Plussat: Co operative staff

Miinukset: Facilities and services

Plussat: I was not given the room i had booked. I was given twin room instead of master bed. I was denied dinner even at 9.50 PM. The reception didn't give me the bill for an entire day. And the staff does not help and tell you that this is a situation, we have overbooked and we are helpless.

Miinukset: Service Cheating

Miinukset: The hotel is shabby and poorly maintained. No hot water available and rooms stink. Not worth the money spent on the stay

Plussat: Food is very bad

Plussat: The location and the cleanliness. Free from noise or disturbances.

Miinukset: The towel, shower gel, drinking water , tea bags etc. are to be made available, before asking for the same. Breakfast was not good.

Miinukset: Too much money charged for suit which is not a suit, it's average room with poor cleanliness with ac outdoor unit sound whole night ,horrible exp