Mumbai hotellit lähellä Gateway of India

Plussat: Location,staff, facilities, very good breakfast. the beautiful view from breakfast from Sea Lounge.

Miinukset: the smell of mold in the room. all the rooms I saw smelled the same. you can't breathe. my eyes and nose have been stained all night because of this strong mold smell. the employees tried to do everything: change the room (but from 3 rooms all had the same mold smell), open the windows, brought a dehumidifier but without success. the smell is strong and especially harmful to health. I could not sleep all the night.

Plussat: I don't care about filling this out.

Miinukset: I don't care about filling this out.

Plussat: We liked everything about the hotel, the rooms were very comfortable, the restaurants were extremely great, the staff was very hospital, friendly and professional, the location was convenient to many attractions and the hotel itself was simply gorgeous.

Miinukset: There was nothing we did t like about the hotel. Hopefully we will return to it again soon

Plussat: Absolutely everything! I booked the half board package and a suite, from private check in, butler service, hi tea, dinner, breakfast, cocktails and free soft drinks in palace lounge as well as cocktail hour and cognac after dinner. The staff were amazing and the hotel is superb. We splashed out for this as a treat and it was worth every penny. We had early check in and late check out so had 2 full days in the hotel where we experienced everything we could including pool and fitness suite. A dream come true!!!!!

Miinukset: Leaving!

Miinukset: ROOM, Like holiday inn.

Plussat: Ikäisekseen siisti hotelli

Miinukset: Ympäristö karu

Plussat: RAJ is the best

Plussat: The pink india for sure.... Such an attentive hotel, to say the least. Bar none!

Plussat: The staff were exceptional! They take care of your every need and are very professional. The breakfast is also very good at the Frangipani restaurant. The hotel is very secure with security guards on the gates and metal detectors as you walk into the hotel. The hotel has great facilities and a great pool side with all day sunshine, and you don't hear much traffic from the streets around. The hotel is located in probably the best location in Mumbai, and you can walk along Marine Drive which is opposite the hotel, or take a walk down to the gateway of India which takes around 10 minutes and is safe. The rooms and bathrooms are very nice and and clean, and are just like the pictures on booking.com. This is the second time I have stayed here whist I was in India and I can't fault either times. Cant wait to return.

Plussat: Great breakfast . Plenty of western options . They upgraded us to ocean view and that was very nice . They have a free service of a drop-off anywhere within 3kms via a Mini Cooper and driver . We availed ourselves of it a few times and it was very handy .

Miinukset: Nah! I'd only be nitpicking .

Plussat: The club lounge amenities combined with the excellent staff customer service makes this resort one of the best in Mumbai. The staff pays attention to every bit of detail!

Miinukset: I fell sick on my last day in the hotel, but the staff was very sweet. They even sent me an in-room complimentary breakfast on the day of my departure and allowed me to check-out late. Hands down, the best hotel in Mumbai!

Plussat: Everything especially the door men when you arrive or leaving they always give a smile and say salaam. Your day start there am glad staying with trident.

Plussat: The hotel is truly awesome and luxurious. The staff is very courteous and very helpful. The location is fantastic. Can's say enough nice thing about it. Highly recommend it. Al my next says in Mumbai will be at Trident.

Miinukset: Can't think of any.

Miinukset: The Goan shrimp curry I ordered for lunch. It was bad cold red coloured bitter spicy broth.

Plussat: Everything. Its the best hotel ever. The staffs are extra ordinary. The food was lovely , the feeling of all surroundings were magnificent.

Miinukset: Non

Plussat: What a lovely hotel. The facilities and staff were amazing. The staff were so helpful and kind and could not do enough for you. After a long day sight seeing it was a delight to come back to the hotel to rest and drink their wonderful Marsala Chai Tea. The breakfasts were fantastic with a large selection of both western style food as well as Indian food and a choice of eggs. We ate there in the evening and the food was wonderful. The rooms were lovely and clean with lots of space to hang and store clothes. We were quite sad to leave and plan to go back again next year.

Miinukset: Nothing. There was nothing I could fault this hotel for.

Plussat: the staff was terrific and the breakfast was delicious - a great value!

Plussat: There are simply not enough superlatives to aptly describe our extreme satisfaction with Residency Hotel Fort. This was our second stay at RHF, and we were not disappointed - far from it. We wish to thank all staff - I wish I had all their names at hand's reach - but Lawrence at the front desk, concierges Rajeesh and Gupta (I think Gupta was the name, if not, I beg forgiveness), and all the staff throughout the hotel were very kind and helpful - and were always ready to assist us in any way possible. We stayed in a club room and were most kindly upgraded to a stately room. It was positively lovely, and we wish to again thank Residency Hotel Fort for having taken such good care of us. The dining facilities are top-notch, and the staff cater to each diner's needs as best they can. As was the case during our previous stay in 2019, the breakfast buffet was delicious and plentiful - what a way to start ones day! The waiters and the chef pull out all the stops to make sure each guest's wishes are granted. As our morning breakfast was always the start of our day in Mumbai, we wish to offer particular thanks to all those who make the breakfast buffet so special! We love staying at Residency Hotel Fort and will most definitely make it our port of call the next time we travel to Mumbai - hopefully in 2021.

Miinukset: Honestly, little if anything. Some very minor details could be improved, as is the case in any hotel. Our room's curtain was in need of a minor repair, but it most certainly did not hinder our enjoying the room and the hotel to the fullest. The room price was a bit higher this year, but I had opted for a club room in the annex next door, and we felt that RHF was very good value for money.

Plussat: If I could give this place a 100 on a scale of 10 I would. Fantastic food, great location and nice rooms with very nice bathrooms. But what made my 3 day stay here extraordinary was the staff. Not only was the service wonderful and the information provided very accurate and useful but I was here when the Covid 19 crisis back home in the US started to get out of control and citizens were asked to return home immediately. I was devastated by the turn of events and the compassion , understanding and wisdom shared with and given to me by the entire staff when I was breaking down in their lobby prior to heading to airport to return home is something that I will never forget. Thank you so much! I wish I could thank all of you individually by name.

Miinukset: Having to leave!

Plussat: Staff couldn't do enough for you from reception, dining room to bellboys

Miinukset: Nothing

Plussat: Hotel staff bent over backwards to help with anything I needed/wanted. Hospitality without limits. Excellent car service.

Plussat: The staff was exceptionally friendly and helpful. Breakfast items were varied and tasty. Rooms and common areas clean and comfortable. Location is within walking distance of restaurants, sights, and shopping.

Miinukset: Nothing

Plussat: Everything was good

Miinukset: Breakfast gets a little boring same stuff every day

Plussat: We loved the hotel from the moment we entered. We are frequent visitors to India and this hotel exceeded all expectations. This includes every member of staff. They all made us so welcome. Breakfast was lovely and so was the room. We like the area of Fort as it's so interesting. We would always stay at your hotel. Best wishes to everyone who works here. We do hope that this review can be shared with everyone.

Miinukset: I really cannot fault any aspect of the hotel.

Plussat: Staff was very helpfull. They answered to all of our questions, always wanted us to feel ok. Hotel is really clean and has a very good location (ok to go to colaba coeway or gateway of India walking)

Miinukset: Just a thing, taxi drivers do not know this place very well. Could be a little more "design"

Plussat: Very friendly, helpful staff. Clean comfortable room was quite luxurious and better than I expected it to be. A perfect place to land in Mumbai off the plane that was very central to all sights in southern Mumbai

Miinukset: They didn't actually have record of my booking on arrival, but fortunately had a spare room for me. While the room was nice and quiet, it didn't have any windows. Internet was meant to be free but they charged 200R extra for wifi.

Plussat: Good hotel for resonable price. Excellent location, tasty breakfast, friendly service.

Miinukset: The WiFi connection was sometimes problematic.

Plussat: The hotel was in an excellant location for what we wanted in Mumbai. Staff were very helpful, good breakfast, recomment room 309, its a twin and very light. Comfy clean beds, air con and a fan. Room was very clean and cleaned daily. Very good for price

Plussat: We stayed in a Deluxe King room which was excellent, it was in a new building next to the main hotel - the room was better than some 5 star rooms we've satyed in. Great location and great value for money.

Miinukset: No problems at all - we liked everything about the hotel.

Plussat: I was not told that the on ground 1 of the hotel there is a club. I was asked to pay upfront. the music boomed throughout the hotel until 1.30am, despite numerous complaints and requests for the music to be turned down. It is appalling that my money was taken before informing me of this as there is no way that I would have stayed here if I had know. terrible terrible hotel.

Miinukset: I was not told that the on ground 1 of the hotel there is a club. I was asked to pay upfront. the music boomed throughout the hotel until 1.30am, despite numerous complaints and requests for the music to be turned down. It is appalling that my money was taken before informing me of this as there is no way that I would have stayed here if I had know. terrible terrible hotel.

Plussat: Horrible staff Nightclub below room - no one can sleep Pls remove these ppl from your list

Miinukset: Horrible staff Nightclub below room - no one can sleep Pls remove these ppl from your list

Plussat: Hotellin sijainti on erinomainen ja kaikki palvelut toimivat hienosti. Huone oli tilava, siisti ja rauahllinen.

Plussat: I really enjoyed the stay, it was very pleasant and staff was very welcoming and had great hospitality. I would definitely like to point that Abu Samar was amazing and made me feel very comfortable during my stay. They helped me with all my questions and arranged my itinerary to visit different touristy spots in Mumbai. I would recommend the hotel to all and would come back once I return to Mumbai. Keep up the good work.

Plussat: design of the hotel. also reception staff remembered us from two years ago. That is exceptional memory and very sweet of him to let us know.

Miinukset: rooms are a bit small.

Plussat: I was alone and the staff was very nice. Excellent breakfast. The location is excellent.

Miinukset: The lights in the room. Sometimes difficult to manage

Plussat: Location

Miinukset: Behaviour of the staff

Miinukset: The doors are too thin. Couldnt sleep whole night because i could hear voices of people chatting in the corridors.

Plussat: All was good &comfy

Miinukset: We liked everything.no room for complaints

Plussat: The hotel situation, just in front of Marine Drive,the breakfast is perfect, lots of restaurants around so you can get the food you like for lunch or diner, the friendly and helpfull poeple from the hotel...It is an old vintage building (like most of the buildings in Bombay) there is an elevator , the place is very safe for a single woman traveler, It is a very pleasant place to stay !

Miinukset: Nothing to dislike, the poeple here does everything possible to make your stay comfortable !

Plussat: Location, cleanliness

Plussat: Reasonable price

Plussat: Clean rooms

Miinukset: The staff was very very rude and non polite. The rules for breakfast was not Clear. Only one serving of food was given to us. Dosas was served which were little uncooked and when we said to make it crispy the staff got Loud and did not want to agree.

Plussat: Great location. Good breakfast. Comfy bed. Friendly and helpful staff.

Miinukset: The shower was OK one day but cold the next day.

Plussat: The hotel is located right on Marine drive, directly across the street where people relax near the water. The room was small, but the bathroom was large & comfortable, bigger than the sleeping area. I could see the water thru the alley from my window, the hotel is on the 3rd floor of a residential building. The hotel upkeep is excellent with a very clean room without odors, insects or damage. The mattress was rather comfortable. The staff went above and beyond to accommodate our requests.

Miinukset: The room was too small to accommodate a desk to work a full day. The hotel didn't provide WiFi.

Plussat: 3rd or 4th stay I like the people excellent service including every evening in the restaurant

Miinukset: Few problems with Wifi and telephones not working.

Miinukset: Very very expensive

Plussat: Location superb. service excellent. Very good service at reception and very informative. Definitely stay there next time in Mumbai.

Miinukset: Nothing not to like

Plussat: Very spacious room and helpful staff

Miinukset: Smoking room was given No rooftop restaurant

Plussat: Closeness to my hospital

Miinukset: Room size

Plussat: I wanted a hotel used by Indians , in a good location . This hotel was great . I could not fault any part of my stay . I am not Indian but wanted an Indian hotel to inhance my stay

Miinukset: Nothing everything was fantastic

Plussat: Cleanliness. Location. All the rooms are suite rooms.

Miinukset: This was probably sith time, that I stayed at Marine Plaza. It's a very good property, conveniently located and value for money.

Plussat: The property was nice. The room was excellent. Very large with a separate office. The bed was nice and bathroom was very good. The location was excellent as it was near the places I wanted to visit. Plus, it was near the Bay. Nice walking spot.

Miinukset: There was a banging noise at 0330 hrs the first night. I called front desk. They said they would check it out. The noise continued for another 15-20 minutes. I called again to front desk. They advised they would find out. 10 minutes later, the noise stopped. But 5 minutes later, the knocking started again. I then went downstairs to front desk to complain. The clerk advised that the maintenance man was going to check it out. The noise continued until 0430 hrs. I was very upset.

Plussat: Location,cleanliness

Plussat: All the staff in the Hotel were excellent, very friendly and helpful. This is a very nice place to stay.

Plussat: Warm wlcome, attention, clean , good breakfast, excellent location , international public,very close to all shopping place,will come back to stay

Miinukset: Room was not ready at arrival at 13:00 hours. waited till 14:00 hours in coffee shop, coffee was on hotel cost

Plussat: I stayed at this hotel twice in 2 weeks. At first, I was given an outdated , not clean, dusty, and a very congested room. I let the staff know I was unhappy with the room and the 2nd time I was given a renovated, very clean and a very nice room, which was worth the money I paid. Staff is extraordinarily helpful and pleasant. Thank you Ambassador Team!

Miinukset: The outdated, unclean room that I was give at the beginning of my stay. The sink was broken with a crack. Dust accumulated in the every corner of the room and side tables, not worth the money I paid. But during my second time of stay it was taken care of with the best room!

Plussat: Staff

Miinukset: It’s a very old n shabby building Not worth half the price I paid

Plussat: in fact there is not a water station but they placed 3 bottles of water each day they did the room.

Plussat: Space and breakfast Staff is very supportive

Miinukset: It can be more clean

Plussat: Only locataion

Miinukset: Room decore

Plussat: Very clean. Excellent staff.

Miinukset: Bit expensive. No tea maker in the room.

Plussat: Everything was good

Miinukset: Need extra amenities

Plussat: Staff were generally helpful, friendly and accommodating. Everything worked in the hotel. Shower and AC were good, beds were comfortable and the room clean. Room service was quick and efficient. Check in and check out went smoothly.

Miinukset: We booked the family suite based on the pictures on booking.com. However, there was a DRASTIC difference between the room in the pictures and the room we were actually given. (Pictures attached for reference) We did not appreciate this, and while everything in the room was functional and worked properly, (shower and AC were good, beds were comfortable and the room was clean) we felt mislead. The room we got was actually quite old and dated and looked ABSOLUTELY NOTHING like the one in the pictures. When we asked the reception about this, what they told us was that there are 2 family suites, and one was refurbished (the one in the booking.com photos) while the other was not, and that the refurbished room was already booked. They made an effort to offer us another 2-bed room but it was not sufficient for our group in terms of bed / sleeping arrangements so we had to make due. We purchased 5 cans of craft beer from a mall to take back home with and stored them in the fridge in the room during our stay. However on the 3rd day, one can was stolen from the fridge during the day while we were out. We weren't about to go to the police over a can of beer, however this was utterly disappointing and what was most troubling was no one took any responsibility for this or made any sort of effort to either replace the beer can or reduce the cost, despite us complaining to the front desk as soon as we realized, as well as prior to leaving. (This was a relatively expensive German craft beer and could not be purchased from any area nearby). Stealing, however small an item, is wrong on all levels and we were completely disappointed by this. We had to be sure to either lock up every little thing we had, or carry things with us on our person whenever we left the room after this happened as we did not have the confidence or trust to leave things around the room.

Plussat: THE BREAKFAST WAS GOOD A LITTLE TOO EXPENSIVE THE LOCATION IS PERFECT FOR A TOURIST AND EQUALLY FOR BUSINESSMEN. THE ROOMS FOR THE FAMILY IS EXCELLENT WHICH MAKES IT IDEAL FOR A FAMILY OUTING OR FAMILY FUNCTIONS.

Miinukset: ONE THING THAT WAS VERY BAD IN ALL THE THREE FAMILY ROOMS BOOKED BY ME , WERE THE MATTRESSES AND CANT IMAGINE WHY THE MANAGEMENT HAS NOT CARED TO RECTIFY THIS, HARD , UNEVEN, RIDGED, JUST TOO BAD.

Plussat: The staff is awesome and helpful, but the room itself is severely underinvested, air is bad and humid, difficult to sleep, breakfast is underwhelming.. I think with the above in mind the hotel is overpriced. Maybe all hotels are expensive in Mumbai and others are even worse for the money they ask -, i do not know, - but i totally did not enjoy this one.. The staff though is very helpful and professional.