Mumbai hotellit lähellä Gateway of India

Plussat: The property is amazing, the staff are trained to the highest standard and delivered an excellent service. I have wanted to visit this hotel for 33 years and it exceeded my expectations. Our experience was wonderful.

Miinukset: Everything. The attention to detail and the effort made for my 50 birthday- simply superb !

Plussat: We liked everything about the hotel, the rooms were very comfortable, the restaurants were extremely great, the staff was very hospital, friendly and professional, the location was convenient to many attractions and the hotel itself was simply gorgeous.

Miinukset: There was nothing we did t like about the hotel. Hopefully we will return to it again soon

Plussat: The rooms were spacious, clean and luxurious. The staff were very friendly attentive.

Miinukset: Dinner at Masala Kraft was fine, but nothing special given the price point.

Plussat: Unfortunately I didn't have chance to check the breakfast since we had an early flight and booked hotel only for 1 night . Hotel is AMAZING!!! Great location , everything was perfect ! The only problem was our short stay in Mumbai and dint have chance to enjoy more

Plussat: everything perfect

Miinukset: nothing

Plussat: The property were very helpful and I appreciated the stay

Plussat: The best hotel in all of India and definitely one of the top hotels in the world. Food is phenomenal.

Miinukset: The location it’s bit too far but I wouldn’t mind booking again because the plus sides are extremely high.

Miinukset: ROOM, Like holiday inn.

Plussat: Staff make all the little things count. Love the pampering and attention to detail!

Miinukset: Nothing!

Plussat: Very beautiful hotel.excellent food. Friendly staff.

Plussat: Great location, helpful friendly staff, good food and drinks. Very comfortable room. Good blend of old atmosphere with modern facilities. Pool!

Miinukset: Expensive food and drinks. Gets very busy.

Plussat: Love the stuff... and comfort

Miinukset: I liked it... I feel they can do better on their breakfast. I personally prefer an open type buffet breakfast... but overall it is good

Plussat: The staff were very warm & hospitable. Mirana was a lovely lady who gave my kids such special care. Mr Divesh Shetty was also very helpful. And a big thank you to Mr Dasgupta for his help and personal attention. The service at the hotel is excellent

Plussat: Super amazing friendly stuff Great and clean room

Plussat: Attn to detail , personalisation and my kids loved the hotel....

Miinukset: Absolutely nothing everything was perfect

Plussat: The staff were exceptional

Plussat: The eye to the detail of everything.. In fact in some ways the very idea of service has a meaning here. Truly impressed

Miinukset: The size of the room! Honestly the only thing that holds you from a perfect score! I know you can't change that.. Cheers!!!

Plussat: I liked everything

Miinukset: Nothing

Plussat: service and staff were excellent and very helpful

Plussat: Fantastic!

Miinukset: My family loved it.

Plussat: Customer Service

Miinukset: Food. I had food poisoning from eating the kebab platter that I ordered.

Plussat: They somehow managed to make my wife and I feel like the only guests in the hotel. It seemed like there was nothing they couldn't to for us. The concierge brought someone in to set us up with SIM cards, tied up the loose ends in our travel booking with another Oberoi hotel, arranged for a car to take us to the airport set up a tour of Mumbai, as, well as a private cooking lesson with one of the chefs at one of the 3 restaurants on site. They also sent flowers up for my wife just because. It was such a wonderful experience that it's difficult to sum up. Bottom line, ignore any other option, or deal, or what-have-you. You will not find a more incredible experience anywhere.

Miinukset: Absolutely nothing.

Plussat: Luxury room

Miinukset: Swimming pool water was cold

Plussat: best of the best to be best

Plussat: Everything

Miinukset: Nill

Plussat: Staff are so friendly and lovely and they care for their customers especially its assistant manager “Mr. Kunal”. I traveled around the world you just can see this type of behavior in Dubai. I was so greatful to see this behavior there in Mumbai. They were like angels that made you feel good no matter what. The swimming pool and Jacuzzi were great too. The room exceeds your expectations

Miinukset: I wish there was an option for the lazy peole who cant make their own breakfast in the room(( like us)), to have it as the buffet style in the hotel.

Plussat: every thing

Miinukset: no thing

Plussat: Everything

Miinukset: Nothing

Plussat: The standard of room and public spaces and the excellent service

Miinukset: Location not always on taxi radar that is unfamiliarity with site.

Plussat: Everything

Miinukset: Nothing

Plussat: Just felt like a home away from home...fantastic n courteous staff....great ambience....moreover my pets were too happy to stay....Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.

Miinukset: All was nice...there was nothing to dislike

Plussat: Service. Service. Service. Staff has the amazing ability to make guests feel as though they are part of a large family. No words of praise would be enough.

Miinukset: There is nothing not to like.

Plussat: A truly welcome break after a difficult journey. The staff were incredibly helpful and the breakfasts were amazing

Plussat: What I like about this hotel? -> The curtesy of "Junior" staff members, few to name who took extra mile to ensure we had a good stay are: Sreejith, Nestor, Arvind and Danashree. Thank you.

Miinukset: This hotel is no where close to what ICH standards are. We were faced with a very dirty room with sand all around, scratched floor, bugs, dirt all over, patches on the wall etc. Sound proofing is questionable and attached photos says it all. We had booked a standard room and later on complain we were upgraded to the junior suite which was day and night different but that didn't change the fact that we had issued with the bathroom fittings with leaking nozzles, dirt on furniture etc.

Plussat: Extremaly helpfull personel which is a standard in India but ICMD is top of the top.

Miinukset: Sorry to say, the view on the sea is just unforgetable so you just cannot spoil it by irregular cleaning of the windows.

Plussat: I liked the fitness center. And the hotel stuff where very nice, attentive and professional

Miinukset: I didn't enjoy the pool as there was on going work on the area and it was very noisy/contractors every where. Also I am a chef and I found the food and drinks to be way too expensive for what it was. The salads I tried were very bland and dissatisfing, so I ate all my meals out of the hotel.

Plussat: Great location. Nice rooftop pool with a quality view. Attentive staff. Spacious room with comfortable bed and chairs.

Miinukset: WiFi was a bit hit and miss. There’s a late night bar / club inside on Friday night which I could hear a little in my room on floor 2. Neither of these would put me off staying again.

Plussat: The staff and service were exceptional ! Proximity to shopping, sightseeing and restaurants excellent and accommodations were super comfy (:

Miinukset: A little cleaner would have been nice as the halls and workout facility seemed a little ignored , and the cost at the rooftop bar was outrageous

Plussat: Staff is very friendly. Room is so big. Food is very good

Miinukset: Intercontinental Hotels is big name This Hotel have only name of this Hotel. Good Hotel but don't think in in rang of Intercontinental

Plussat: Almost everythinf

Miinukset: It was excellent

Plussat: Great location. Fairly quite despite being in a busy area. Wonderful breakfast, coffee, and tea. Staff was so friendly and attentive. Clean room. Warm shower and firm, but comfy bed.

Miinukset: Gym not on site.

Plussat: the staff was terrific and the breakfast was delicious - a great value!

Plussat: Even though it is a 3star hotel, the location is great, for that reason the prices are a bit higher, but totally worth it. The staff is extremely helpful and friendly, the rooms are beautiful, spacious enough and totally clean. The breakfast is good as well. I would definitely go back if I ever go to Mumbai again. The slum tour (if possible together with the city tour)offered by the hotel is highly recommended, quite shocking, but gives a accurate insight of the real face of Mumbai.

Plussat: Bathroom was clean The room was small but as we were out sightseeing that was ok Good central location

Plussat: Hotellin sijaint erinomainen. Kävelymatkan päässä olivat Indian Gate, ostoskadut, Walesin Prinssin museo ja taidegalleriat. Aamiainen ja palvelu hotellissa ensiluokkaista. Sekä eurooppalaista että intialaista aamiaista oli saatavilla. Meillä oli Club-huone uudisrakennuksessa. Se oli aivan uusi, taisin olla silitysraudan ensimmäinen käyttäjä. Ilmastointi oli todella miellyttävä. Näkymää ikkunasta ei ollut, mutta eipä ollut minkäänlaista meluakaan. Netti toimi aina hyvin. Huoneessa oli jääkaappi ja tallelokero. Todella valoisa kylpyhuone oli marmoria lattiasta kattoon. Siisteys erinomainen.

Plussat: Everything in the hotel is good except the sanitary system and bathroom is not up to the expectation.If it will be improved then it will be one of the best hotel in Mumbai.

Miinukset: Bath room compartment of the room should be improved and modernised

Plussat: Breakfast and staff where excelent, great location!

Miinukset: There where construction activities outside on the metro

Plussat: the employees are friendly and nice

Miinukset: now it's under the MRT construction, we heard the voice from outside 24 hrs!! even the midnight they still work, how can we get good sleep quality

Plussat: Aamupala oli aivan huikean hyvä! Lisäksi lounge odotustila oli todella viihtyisä hierontatuoleineen ja hintaan kuuluvineen tarjoiluineen. Henkilökunnan ammattimaisuus ja ystävällisyys tarvitsee erityismaininnan. Intialainen sähellys puuttui kokonaan!

Miinukset: Hotellin lähistöllä oli rakennustyömää, mutta toisaalta henkilökunta osasi ilmoittaa, että möly loppui illalla ajoissa. Vessassa ei ollut ilmastointia tai verhoa ikkunasssa ja se lämpenikin melko kuumaksi.

Plussat: Location and it’s very tidy and neat hotel and of course the staff is exceptional. Definitely we will visit again.

Miinukset: Toilet doors are very heavy!

Plussat: Nice staff, good breakfast, good location

Miinukset: Small rooms, smell of mold

Plussat: Concierge Rajesh will do anything to improve your stay. Real nice guy and nothing is too much trouble.

Miinukset: Bar very low on window, not best for young children. However there is a bolt high up keeping the window closed so if only using air con this is not a problem.

Plussat: Everything was perfect for a budget hotel. Staff was very professional...Duty manager(forgot his name) was very helpful.

Miinukset: Didn't like? Hmmm can't find one..

Plussat: Location

Miinukset: Breakfast

Plussat: Location. Right next to the gateway of India.

Miinukset: Breakfast room was small and would get crowded and you have to wait for a table to be free. Room had a mouldy smell. Bit pricey in my view.

Plussat: I really appreciate the care, friendliness and support of all staff during my stay at the hotel. Really enjoyed the tasty breakfast buffet and the masala poha. Also, the dhall khichri was excellent.

Plussat: Big thanks to all the staff, the security guards specially Raj Kumar, the lady at the reception, the waiter who are always ready to help Ashok & Manoj & the right man for the post The Manager. You are doing great job keep it up.

Plussat: - The location as it is accessible. A few min walks to museums and Gate of India. Literally in the middle of Colaba - The housekeeping and restaurant staffs were excellent. We didn't like the first room as it was very cramp and the toilet were very tiny. There were stains on the pillow and bed sheets. However, the housekeeping manager and his staff make arrangement to move us to a bigger room. They even added mattress to our bed so there will not be a split /gap in the middle of the bed (the original beds were two single beds combined to be one Queen size) - We left tips on the bed for the housekeeping guy but he didn't even take it. We met him at the doorway and he told us that we may have forgotten our money on the bed. A very honest guy i would say! - The doormen were friendly with smiles and greetings. It was raining and one of them even prepared umbrella for us. - The breakfast selection were good.

Miinukset: -The hotel room was damp. We were staying there for 4 days and even after the clean house keeping, in the middle of the night, the floor got wets and moist. They get very slippery and we nearly slip and fall. - The furniture in the rooms were old and worn out. It seriously needs to revamp.The towels also had stains on it even though they were changed daily - It looks like a budget hotel and the ventilation at the breakfast restaurant were bad. Your hair and clothes smell with oil as there was the egg station there. -The shower area had no curtain and with small piece of glass which splashes the water to the area when showering. - The Front Desk Staff asked for marriage proof despite i am a foreign lady and my fiance is a Indian national. We were not marriage couple and was informed that he needs to check with the management if they would let us stay. It was not a pleasant experience. Understand that it is a requirements for some hotel in India, hence just to let others know that this hotel is not a friendly couple hotel.

Plussat: food and the location is very good

Plussat: Good friendly people from the time you enter smiling lots of gopd nice people

Miinukset: Loved everything in that cosy neat place

Plussat: The feel of the place, especially the staff.

Miinukset: Best place to stay in Mumbai. Brilliant location, excellent staff. Awesome breakfast.

Plussat: great. manager on duty was amazing