Mumbai hotellit Mumbai Central

Plussat: Friendly and helpful staffs. Room is well maintained and clean. Great value for the price.

Miinukset: The corridor smelled of smoke of cigarette.

Plussat: Location facilities & service

Miinukset: NA

Plussat: Nice & clean

Miinukset: All good

Plussat: Breakfast had decent options. The concierge Santosh was really helpful. Room was nice, small but adequate. They called the taxis when needed. Very helpful. Also, I needed to weigh my luggage and the hotel staff was pretty up to the mark in providing that service.

Miinukset: Nepalese don't need a passport or a visa to go to India. Citizenship copy is fine at the immigration but the check-in staff was adamant that I have my passport for the check in or else I wont get to stay. I later realised I had a copy of my passport in my phone so I asked if emailing to them is fine and they said yes. Check in concluded. However, Shouldn't the staff be creative and think of ideas like these rather than saying you cannot stay with us? I understand there's pressure from the cops specially around 15th August but try and find creative solutions to problems than say you cannot stay with us. The electronic panel to control the lights and curtains are fine but they should work properly. The minibar can be a bit more stocked, although the inflated prices make it too expensive to even use.

Plussat: 1. Welcome by the Guards is kind. 2. Friendly staff. 3. Room Service was excellent. 4. Bathroom was very clean. Hygiene level 10 on 10. 5. Quick service & helpful staff. 6. Cozy beds. 7. Excellent rooms & the infrastructure was beautifully designed & set up. 8. Break fast was good.

Miinukset: 1. As the name The Sahil Hotel, it’s obvious that this property belongs to a Muslim Owner or a Partner so the water shouldn’t be charged as in Islam, serving water is counted as a good deed. You guys should serve as much water as the clients ask for. 100/- per bottle is expensive & shouldn’t be changed at the 1st place. 2. Along with free breakfast, you should at least provide free dinner too. 3. Gym should be a bit bigger & more equipments should be added. 4. If you guys add a swimming pool, it’ll be a cheery on the cake. 5. For couples, bathrooms with bath tubs should be compulsory and not be charged if one decides to upgrade from a normal bathroom to a bathroom having bath tub.

Plussat: I really like the service however the dinner buffet wasn't so worth it.

Miinukset: Check in wasn’t as smooth as the rest of my experience at the hotel.

Plussat: Excellent breakfast, room facilities & cleanliness...

Miinukset: They took a bit longer time to check in & check out procedures...

Plussat: All Good We book this hotel just becoz of location Price is much higher than 4* star hotels I was getting Taj tower for this price But its far from my working place so., no choice

Miinukset: Its ok. No complains

Plussat: I like staff

Miinukset: Clean and good service