Mumbai hotellit Colaba

Plussat: It's the taj. It's lovely and our room was freshly redone since last year. It's way too expensive for what you get, but where else would you stay in Mumbai? Breakfast buffet was always amazing in the past, this stay we were super disappointed. Milk was UHT from a box, selection was limited, took ages to get water refilled.

Miinukset: Breakfast buffet was always amazing in the past, this stay we were super disappointed. Milk was UHT from a box, selection was limited, took ages to get water refilled.

Plussat: Location

Miinukset: Very unlike Taj properties , very small rooms , very economy

Plussat: We had a lovely soft giant bed!

Miinukset: Wish we could get up earlier for breakfast. But the beds were too comfy to leave.

Plussat: The staff was very friendly, nice location, super clean room.

Plussat: Love the pool area and grandness of the hotel.

Miinukset: I’m absolutely disgusted that on my 5th stay at the Taj upon check out they do a well known “scam” where they convert your bill payment to your home currency on your credit card without asking you . Therefore my bill of 22,000 rupees which should be around £220 came out at £246 . This is because this conversion applies terrible rates. Ive paid 10% more than the bill . We have noticed this scam being tried at various places in India but to have it at such an establishment as the Taj is absolutely dreadful. In one place we had it they denied knowing it but when I pushed them to select rupees they said the amount would have to increase. The staff at the Taj have clearly been instructed to do this which is absolutely astounding. If they even try to deny this they are plain liars. Imagine the amount of extra money being made from people that do not realise. It’s down to the paying customer to choose whether they want to pay in a difference currency to their bill. I have emailed the Taj but with no response and I urge one of them to contact me soon. On top of this I was moved to an “upgraded room” in check out in the palace wing. Room 545 which was actually not in good condition: bathroom tiles need cleaning and ceiling full of cracks. As my girlfriends said “it Needs a freshen up” not the usual standards I’ve seen there. Really disappointing.

Miinukset: When we order food and paying by card they ask for my card number??? Why should i give my card number to anyone ? This is against the rules

Plussat: The hotel was very extremely elegant and clean considering how many people pass through the foyer all day and night. The rooms were exceptionally comfortable. We ordered room-service and the manner and way in which the meal was delivered and set up in our room was exceptional. Room serve turned out to be Intimate fine fine dining

Miinukset: nothing

Plussat: Location food breakfast was superb

Miinukset: The pillows were awful

Plussat: Shoaib at the breakfast room was very supportive.. I made sure that I sat at the same table. He looked after my needs perfectly. Thank you Vivanta president . This was my 3 rd stay at your hotel.

Plussat: Very pleasant stay at this hotel although the price is considered very high. Staff are very helpful and friendly. The duty manager (i believe his name was shatheet) is a very respectful and understandable guy, i wish him all the best. Rooms are clean and full with all the daily needs

Miinukset: I think the price is high considering the price of other 5 stars hotels i read some reviews about the staff asking for tips, i really did not face this issue For Uber Driver, it is a little bit tricky to reach the hotel due to the construction in the area

Plussat: The reception and staff were welcoming. Food and pool was good. The restaurants are very good. I had stayed on level 14 few weeks ago and the rooms were modern

Miinukset: The rooms are old and need to be refurbished and brought to modern standards. I learnt that the upper Floors 13 to 15 have been refurbished while the rest are not refurbished. Too many staff expect a tip all the time and it shows in their attitude.

Plussat: Very nice Excellent staff Clean Comfortable

Miinukset: Pool area could be improved for such a high quality hotel Sound proofing in rooms not great

Plussat: Excellent hospitality Excellent breakfast Great views from top floors

Miinukset: Construction of metro in neighbourhood

Plussat: Attentiveness of service

Miinukset: Temporary construction works in the area making access slightly slower

Plussat: Everything

Miinukset: Reception too cold

Plussat: Friendly staff great location . Really interesting rooms with stained glass throughout. Good rate when changing money. Fab breakfast. Asked for a breakfast picnic bag on departure day lovely toasted sandwich and fruit. Room service was given as we enjoy a beer before bed. A1 family run hotel .

Plussat: Nice location, very good quality hotel and staff.

Miinukset: Nothing

Plussat: breakfast was excellent i like d juice variety and my ommelette

Miinukset: the hotel did not communicate the substantial taxes 20% it left a sour taste as the stay was good

Plussat: The location of Hotel Suba Palace is great - about 3mins walk from the Gateway of India and close to colaba causeway markets. The place is well staffed with men to help you with bags, the elevator and doors. It doesn't look like anything flash from the outside, but once you are inside it is nice. The bed was comfy, the room a good size and wifi was good. Would stay here again.

Miinukset: There was a few patches of mould on the bathroom walls that needed a good wipe. Nothing major though.

Plussat: The staff was really excellent. They arranged for currency exchange and laundry services. I actually loved the breakfast too, and that's not something I say about many hotels. It was varied and delicious.

Miinukset: Shuttle to an from the airport was 3X more expensive than a taxi. The cable in the room was pretty inconsistent and limited.

Plussat: Staff are smiley, helpful and friendly. The hotel is close to Gateway of India and shopping street.

Miinukset: Nothing

Plussat: Staff very kindly

Miinukset: Little noises early morning from rooms keepers

Miinukset: Very slow Wi-fi. Breakfast ok but no more.

Plussat: Have been assured by Nasreen. She made us feel at home. Home away from home. Ensured all facilities in the room was made available, (House keeping was up-to-date) hence bathroom was clean, all toiletries were supplied. Linnen was clean. She ensured our breakfast was made available as per our request. Hats off to her for monitoring the staff to ensure guest are served instantly.

Miinukset: Live station while preparing food should ensure gloves are worn so that Food is hygienic served.

Plussat: Good location for an authentic experience.

Miinukset: Bed was hard, pillows were soft, hard to get a good nights sleep.

Plussat: Great location friendly service good breakfast

Plussat: Location is soooo good

Plussat: They had hot water

Miinukset: Everything. The place is filthy. The walls have dirty marks all over. They tried to put us in a room next to a urine smelling toilet at the end of the corridor. After we complained they moved us to a better room. They should really consider renovating and improving their cleaning standards. The breakfast had so few options. Save yourself and don't stay here

Plussat: Excellent location in a great area, staff were helpful and the hotel was very clean. Lots of shops and restaurants in nearby streets.

Miinukset: Needing new codes from front desk every 24 hours for wifi, but wifi worked great once logged in.

Plussat: The perfect location.

Plussat: Excellent location amidst Mumbai’s party zone in Colaba, just 200m from the Gateway of India. All the major sights in South Mumbai are within walking distance or a short Uber ride away. The on-site restaurant is very good and serves a choice of regional food at good prices. Staff is friendly and welcoming. Our room was on the first floor and had lots of windows - cool location for people-watching and getting a first impression of what Mumbai‘s very downtown area is all about.

Miinukset: As we were first-timers in India, we were a bit shocked about the noise outside (this is not the property’s fault, obviously). In case someone might have issues with the noise, one should request a quiet room (at least for the first couple of days).

Plussat: The staff was very helpful and made an extra effort

Miinukset: The bathrooms needs refurbishing

Plussat: Excellent location. cute comfy rooms. In-house stuff is very expense. Like a bottle of water, for eg. however, you can buy the same outside the hotel for a theird of the price. Other than the breakfast which is free eat outside. You have outstanding options. I am going back to the same hotel the next time too

Miinukset: Prices like water tea etc exorbitant

Plussat: Location and service good breakfast and restaurant

Plussat: Hotel Diplomat is reasonably-priced, well-serviced and set in the heart of Colaba. It has decent facilities and reception staff are helpful. Reliable in all respects.

Miinukset: Rather creepy doorman - hard to shake off thus a bit off-putting for a solo female traveller.

Plussat: It was good. I loved the choice of Indian and continental food. The staff was helpful.

Plussat: Nothing

Miinukset: Food, staff, facilities

Plussat: Location

Miinukset: Room furniture and lift

Plussat: It is a good hotel situated in the heart of Mumbai. Rooms are ok and beds are comfy. The staff is super friendly.

Plussat: Location

Miinukset: Breakfast was not at all good

Plussat: The manager and the staff at the reception was extremely helpful and supportive. Great value for money. Highly recommended Will definitely go there next time

Plussat: Location, staff,

Miinukset: Breakfast can be better. Housekeeping can be a bit better, especially cleaning of the corridors

Plussat: Location

Miinukset: Bathroom and the Breakfast room ambience