Mumbai hotellit Colaba

Plussat: It's the taj. It's lovely and our room was freshly redone since last year. It's way too expensive for what you get, but where else would you stay in Mumbai? Breakfast buffet was always amazing in the past, this stay we were super disappointed. Milk was UHT from a box, selection was limited, took ages to get water refilled.

Miinukset: Breakfast buffet was always amazing in the past, this stay we were super disappointed. Milk was UHT from a box, selection was limited, took ages to get water refilled.

Plussat: It is not just a place to stay, the Taj Mahal hotel where you see India with its culture and traditions in the hospitality, authentic Indian food, clothing, architecture and traditional furniture ،،etc. Its history is also linked to events and personalities of politicians, writers and artists. I have lived there many times before, and I will stay there every time I visit Mumbai. Excellent Hotel, Good Location, The room is very clean and spacious. Hotel staff in the hotel are very helpful and kindness, especially Miss Natasha jasswala, Asst manager- front desk. Who took me on a tour of the hotel and gave me an introduction to the history of the hotel and its architectural style and the most important personalities and events that have been associated with it. Thank you very much Miss Natasha.

Miinukset: Nothing

Plussat: Nice

Miinukset: Nothing

Plussat: Fast check in and out Location

Miinukset: Out side Food policy Breakfast buffet 85% Indian food. Tax was not mentioned with our reservation

Plussat: Lovely!!

Plussat: The service staff - simply amazing personnel: fast, kind, polite, prepared for everything. Regarding the breakfast: impressive range of fruits, sweets, spicy food. The restaurants in the facility itself offer a wide variaty of dishes: from local, to international and Japanese - not to mention the manifold brands of wine and beer.

Plussat: I love this beautiful hotel, and the staff are wonderful. Spa treatment was great!

Miinukset: They charged my credit card with an exchange rate significantly lower than the going rate for US dollars. The deposit charge for the first night was spot on. My final bill charge almost $50 higher than I calculated. The restaurants are overpriced.

Plussat: Friendly staff and very helpful

Plussat: Location Clean Helpful staff

Miinukset: NA

Plussat: Location

Miinukset: Very smelly and not very clean

Plussat: The best experience

Plussat: Mr Sekharan in the restaurant was fantastic!

Plussat: Loved the way all my requests were looked at and catered to as per availability and staff was extremely helpful all through the stay . Must say Ms. Tehseen was extremely cordial and helped me in the best way possible ,comforting my entire stay at the TAJ president . Had the best stay ,value for money and would preferably book this hotel only for my best stay .. Regards , Keval kapadia

Plussat: Shoaib at the breakfast room was very supportive.. I made sure that I sat at the same table. He looked after my needs perfectly. Thank you Vivanta president . This was my 3 rd stay at your hotel.

Plussat: Personal touch from the staff

Miinukset: Everything was great.

Plussat: Staff was really amazing. Better then other 5 star hotels I’ve stayed at. The bar is very popular as well. Cool double shower with great pressure.

Miinukset: For a taj product, the mattresses were smaller then usual and not as comfortable.

Plussat: The staff are the best feature of the hotel without doubt! Due to some water leakage in hallway the manager extended our checkout for free and heavily discounted our travel tour.

Miinukset: There was leaking on several floors in the hallway due to the rain and our room had peeling paint. I’d say the hotel is four stars.

Plussat: Staff very attentive, especially housekeeping, restaurant and chauffeur

Miinukset: Mattress was a little stiff, giving me a sore back each day

Plussat: Attentiveness of service

Miinukset: Temporary construction works in the area making access slightly slower

Plussat: Under average

Miinukset: Total nightmare starting from booking to end When I booked 2 rooms 6 nights the hotel as anywhere in the world I used my Visa card then the hotel reservation team start on sending email that I have to fill a form and sending pictures of my visa card in order for them to charge me ??? Even my bank didn’t approve this kind of method as it’s never been used, I had to do as the hotel requested to insure my booking I needed to shift my stay one day forward the hotel refused , so I lost one night for two rooms ?? I had to book another 2 rooms for additional night that’s when I had to witness very unprofessional calls on my phones asking me from 7:30 am if I am going to checking today ?? I stayed on same room but there system doesn’t show, that’s not my problem or mistake even I kept telling the caller that I am already in the hotel and gave him my room number to call me he kept calling my phones to be charged for international calls. The construction near the hotel makes it harder to reach. Lastly during the days of my stay it was raining but to low maintenance of the rooms got the rain inside the room

Plussat: Courteous staff, great location.

Plussat: Comfortable, clean, lovely shower

Miinukset: No movies for free

Plussat: Nice staff

Miinukset: Nothing

Plussat: Awesome

Plussat: Very nice & charming hotel with its own atmosphere and a touch of colonial times. Very helpful staff.

Miinukset: N/A

Plussat: 1.The ambience was very excellent 2. The breakfast menu was wonderful and its serving was done very gracefully..

Miinukset: 1.The water flow in the shower was very poor. Water was coming in drops. 2. the operation of the qwitches for lights was very difficult

Plussat: I am assuming that the 3 stars have been awarded purely on location which was handy for Colaba. Other than that I would rate it 2 stars at most.

Miinukset: Everything. I am baffled by how it was rated 3 stars. Certainly not worth the money. In fact I have moved to the Ferreira House and in 2 hours received much better service than I did in 6 days at Gordon House. Very underwhelmed.

Plussat: Comfortable location in the heart of South Mumbai.

Plussat: Hotellin sijainti on erinomainen ja kaikki palvelut toimivat hienosti. Huone oli tilava, siisti ja rauahllinen.

Miinukset: I was staying there third time. But this time staff of reception was not good. Even he charge me extra for early checking for an hour.

Plussat: Good location. Efficient staff. Clean rooms.

Miinukset: Room and bathroom size was a little small.

Plussat: Everything was excellent. Perfect location, clean rooms, tasty breakfasts

Miinukset: Old power sockets, hard to charge anything

Plussat: Location is Spot On! Close to India gate and taj mahal palace, as well as close to center of all markets!!

Miinukset: We requested a twin bed room but instead got one double bed, besides that everything was great!

Plussat: Good room and location

Miinukset: The room is breakfast included but when I finish having breakfast they told my i have to pay for the bread and milk !

Plussat: Spread in breakfast was nice....room was excellent

Miinukset: Food quality needs a relook....Chicken in Chicken biryani was stored for long..as the taste & feel suggested

Plussat: The property was very close to both the Colaba Causeway and the Gateway of India and the staff were incredibly helpful and friendly.

Miinukset: Nothing

Plussat: Just about everything. The greatest hotel I have ever stayed in , in 50 years of travel all over.

Miinukset: Ease of opening room door. Handshower in bathing cubicle will be very handy.

Plussat: Beds comfortable room size good and excellent staff.

Miinukset: Problem with the WiFi and breakfast limited choice

Plussat: Reception staff were very good. From accepting the late arrival of our bags to sorting change. Messages via booking.com answered promptly.

Miinukset: Minor point, bath mat grubby, but we used the shower anyway.

Plussat: Friendly staff

Miinukset: Breakfast could be much better.

Plussat: Location and staff. They arranged a pick up from airport

Miinukset: The room was quite cold and I couldn’t work the ac my fault I guess

Plussat: The entire service.

Miinukset: Opening the door with the card was a problem all the time.

Plussat: The reception staff were excellent, and one in particular, name has deserted me, excuse me for saying, it was the elder, very well groomed, and exceptionally polite, and helpful. Housekeeping was fabulous personnel.

Miinukset: No bar!!

Plussat: Great location friendly service good breakfast

Plussat: Room rates are on higher side and breakfast need improvement.

Miinukset: It is comfortable to stay there with moderate

Plussat: Everything

Miinukset: No flaws

Plussat: Nice and helpful staff . Good location . Caring staff.

Plussat: The staff were friendly and helpful. The location was excellent.

Miinukset: More care could be taken with the bathroom, including providing hand towels and ensuring that toilet paper is full before guests arrive.

Plussat: security and hotel staff very kind and sweet

Miinukset: WIFI NOT FUNCTIONING

Miinukset: Rooms were small and not very well maintained. The acrylic roof on the bathroom had dead moths and cockroaches.

Plussat: Location and service good breakfast and restaurant

Plussat: Great comfort, location and services

Miinukset: Sometimes, services were slow

Plussat: Stay was comfortable

Miinukset: This time breakfast was pretty ok, needs improvements in breakfast

Plussat: Location

Miinukset: Old building.

Plussat: Location of the hotel.

Miinukset: Small room, value for money not worthy

Plussat: The staff made the stay very enjoyable. Professional, friendly and always helpful. I had a room in the back which was quite large, great a/c, clean and well fitted bathroom. The upstairs restaurant has the best views (especially at sunset) and the vegetarian Tandoori platter was excellent. Breakfast is basic but next-door in a great cafe for breakfast too. If this is your first time to Mumbai, the location is excellent as it is near to all the tourist sites.

Miinukset: The hotel was undergoing some construction. Looks like they were finishing top the back of the hotel. Would have liked to know this before checking in. Might have been willing to upgrade to a sea facing finished room to avoid the noice. BUT don't let this put you off. It is one of the best option in Mumbai.

Plussat: behavior of staff

Plussat: Sea view from the roof top restaurant was amazing. Lighting is not sufficient in the dinner table.

Miinukset: No variety of food available in the Buffet breakfast.

Plussat: Very good location

Miinukset: Breakfast was not good for selection

Plussat: The location was the only best thing.

Miinukset: Hot water was not available for bathing. The room was not being cleaned daily - I had to call and ask for the job to be done. breakfast had limited choice. I had booked a room for 2 adults and one child which logically meant that there would be a good size room with one king bed and one single bed. Although I travelled alone I still expected to have a good size room but didn't receive one.

Plussat: Yes superb service

Miinukset: Opp gate of india view

Plussat: Location

Miinukset: Double room was not good enough with the money paid. Wi-fi didn’t work Overall hotel was not clean

Plussat: nothing except location

Miinukset: I stayed from 16 th Feb to 19 th Feb.Most frustrating experience. Standard room shower was not working and I informed the reception repeatedly but it was not set right . For 3 days stay we could not take a proper bath. One Mr Ajit who sits at reception is rude and totally indifferent to guests. The room was nothing but a tiny cubicle with a matchbox like bathroom. Water spills allover bathroom and toileteries are cheap and street type. Quality of breakfast is poor and very limited. The only plus point of this hotel is its location otherwise it is not worth staying.