Mumbai hotellit Goregaon

Plussat: Yes very comfortable property

Plussat: Clean rooms and exceptionally friendly staff.

Plussat: Cleanliness of hotel and rooms.

Plussat: Cleanliness. Beds were too comfortable. Wide spread buffet breakfast

Plussat: We (myself and my wife) had stayed at Ramada Powai (22nd – 24th August 2019), as another hotel screwed up my booking in the last moment and had to do an early check-in. I reached the hotel and they were fully sold out, however, the Duty Manager – Mr.Pratik at the time (around 7.30 AM) and the Front-office Staff – Ms.Reshma allotted us a disabled room as they understood that we travelled around 18 hours with no rest. While we had some immediate rest, within few hours our other room was ready and we were met by their staff Mr.Rakesh, who took us to the other room, explained to us all the things also gave us some good navigation advice with regards to the places we were planning to visit. 1. Staff: Well trained, always smiling, professional and smart – People I interacted with are Mr.Pratik, Ms.Reshma, Ms.Hema, Mr.Rakesh and Mr.Kevin. I liked the pro-activeness of the staff especially when they received many of my packages through courier. Mr.Rakesh is very dedicated staff I ever saw at a hotel chain I have visited, He is very professional, knows how to connect to a guest and make them feel at home. Ms.Reshma at the reception was having a smiling face at all times, she had really helped us every time we called for any help we needed. The Housekeeping staff on the evening and morning shift, I do not remember the name but he was really helpful and he ensured that he gave me every toiletry and other items I asked extra. 2. Location: Silent place, though far from the city. (You should stop worrying about the roads or surrounding area leading to the hotel, Once you are in the Hotel Compound it is a very silent place). 3. Food: Breakfast had wide range of selections and it was very good. It will keep one full for the whole day. They did have a live dosa counter which was good. I did try some of their lunch and snack options and it was good. 4. Facilities: The facilities including pool, restaurant, room amenities were best in class.

Plussat: Food is decent breakfast is also decent. Rooms are of decent size. Staff seem not to be very well trained but decent enough

Plussat: The only thing I really liked a lot was Mr.Kevins hospitality, he was helpful throughout , very professional. He is surely a big asset to Ramada Powai .

Plussat: Terrible Location, from International Airport it is atleast a 45 Minutes Drive. Front Desk, Lobby area, and Breakfast serving area loaded with mosquitoes the guy at concierge had a mosquito bat to kill the Mosquitoes. Rooms were clean, Staff is good.

Plussat: nothing