Chiang Mai hotellit lähellä Chiang Mai City Arts & Cultural Center

Plussat: Ray and the front desk staff were thoughtful and attentive. Very welcoming.

Miinukset: Music in the restaurant could be Thai instrumental.

Plussat: Friendly and over helpful staff. Breakfast was great and they also provide a small complimentary dish around lunch time with juices which is a nice touch.

Plussat: Great location. Friendly staff!

Miinukset: While it was great having access to free bicycles, they could use a service or upgrade

Plussat: Everything! Staff were efficient, booked excursions. Helped when I thought I had lost my phone. Offered post check out shower and allowed us to swim and have a free tea. Fantastic location.

Miinukset: Nothing.

Plussat: This is the perfect spot to stay with a family. Our room was big and spacious and overlooked the pool. Pool gets the sun all day and was a good size too for a hotel in a city. The staff were fantastic. They helped us book a great elephant trip and packed us a breakfast to take to the airport for our early flight. I would definitely recommend this hotel!

Plussat: Loved the location, just a few minutes walk to town, the staff were friendly, polite and extremely helpful, this makes the whole experience as a Scottish couple travelling in north Asia for the first time so much more pleasant and enjoyable the staff at this resort to be commended on their professionalism when language barriers exist. Superb

Miinukset: As white skinned people mosquitoes like us much more than the natives, would be great to have a hook above bed to hang ones net when travelling or for nets to be provided when mosquitoes are prevalent.

Plussat: Stayed here with my parents and children. The hotel is spotless with a great pool and super staff. Breakfast was lovely and the complimentary afternoon snacks are a really nice touch. Sadly our trip was cut short due to a family emergency back home but the hotel were so helpful and amended our booking so we wouldn’t be charged for the last night. I would highly recommend this beautiful hotel!

Plussat: The staff really do make this place. Always smiling and can't do enough to help. Good pool. Lots to do and see locally. Far enough from city centre to be quiet( can't hear a sound at night!) But a short walk or tuk tuk talks you to the night market area and beyond.

Miinukset: The tree is getting too big now and cuts out a fair bit of sunshine around the pool for those lazy days!

Plussat: Staff were very friendly and always willing to help. Pool was very nice. The afternoon snack was a nice touch. Location was quiet, but walking distance to many places. Room was very clean and spacious. We stayed in the family guest room, #113, which was on the end of one wing on the bottom floor, which was nice because no one walked by our room and it felt more private. Would definitely stay here again!

Miinukset: Bed could have been softer. After the first night we asked for softer pillows, which were MUCH better. 2 nights the guests in the room above us were loud, but we can’t fault the hotel for that.

Plussat: Love the refurbished with nice new wood touches. As always helpful, professional and efficient staff. Looking forward to our next stay.

Miinukset: None

Plussat: The high level of staff service skills is great. Breakfast is delicious, too, and it is very convenient because we rent bicycle for free. The service is perfect as there are few rooms.

Plussat: Nothing spécial

Miinukset: Wifi is very poor. Extra blanket is too expensive. Toilet accessories are not very attractive. Pool is very small

Plussat: The breakfasts were amazing and the staff were extremely helpful. The beds were very comfortable and the rooftop pool was great.

Miinukset: We would not pay extra for a balcony room again because it was so small.

Plussat: Great location, great staff, great hotel to stay for business travel.

Miinukset: Wasn’t really anything of concern.

Plussat: The staff were very thorough and hospitable. They did a great job in representing U Nimman, above helpful and always attentive. The rooms were immaculate; clean, great value for money, and luxurious, and most importantly a very comfortable bed. We only had breakfast at their restaurant, but absolutely loved the quality and diversity on offer. Not to mention, the market style theme in which it is possible to watch the chefs prepare a fresh dish on the spot. Not only would I return to U Nimman, I highly reccomend this hotel, and would happily stay for longer in the future.

Miinukset: Cannot really list many negatives. Would prefer if the rooms were a little more soundproof, could hear sounds from corridor.

Plussat: Hotel was very modern with a really nice rooftop pool. Location was great, opposite the shopping mall, restaurants in walking distance and not far from the old town. Breakfast buffet had everything you could possibly want and eggs were cooked fresh to order.

Miinukset: Bathroom layout is very odd. Not suitable for friends sharing as there’s no dividing wall between the bedroom and bathroom. Certainly no privacy!

Plussat: Breakfast was amazing! Pool was great! Loved the relaxing nook in the room. Staff was first rate.

Plussat: The staff were generally friendly. If your looking for a hotel next to a big shopping mall this is the place for you. The breakfast was good.

Miinukset: We booked a king size room and they tried to put us in a room with two twin beds. Not great when your celebrating your anniversary. After much negotiation they found us a room (~45 min). Once we were settled in the new room it was much better. The room was small and dark. There wasn’t a fan in the washroom. It also needed a good deep cleaning but was clean on the surface.

Plussat: Perfect location and the bed was amazingly comfortable.

Miinukset: The chair for the desk is not very comfortable as I had to work from the hotel.

Plussat: Everything Amazing hotel and brilliant staff

Miinukset: Can’t complain about a single thing, was Brillant

Plussat: nice location, easy to go to market area, yummy food center, shopping mall and the most like is rooftop pool!

Miinukset: Restaurant, Egg station should be clearly separated from the food bar because mostly guests order egg menu over the bacon tray.

Plussat: The concierge staff gave me a great help when i need to call Grab for transportation

Miinukset: .

Plussat: We went here for two nights as part of our honeymoon and boy did they spoil us!! They gave us welcome chocolates fruit wine and then made up our bed with kissing elephants and our bath with flowers. It was beautiful!! Everyone was amazing .

Miinukset: Everything ! The fact that they really spoiled us for our honeymoon was amazing!

Plussat: The only hotel to stay in when visiting Chiangmai

Miinukset: Nothing everything perfect

Plussat: Staff, amenities, everything was great!

Miinukset: No cons

Plussat: It has a nice pool

Miinukset: It has a really strange atmosphere. Very bad feeling. There was huge amounts of bird droppings in our balcony. Really dirty.

Plussat: The breakfast was amazing along with the customer service!! The staff were very attentive, helpful, and welcoming. Would definitely go back!

Plussat: Good location. Met the standard expected from a Shangri-La hotel.

Miinukset: Spacious, friendly and helpful staff.

Plussat: Everything was perfect but i thing the breakfast need more food halal or something for arabic people so many arab their

Miinukset: Food

Plussat: Everything was perfect, literally every single moment worth it, staff taking care about everything and they keep an eye on each and every need...

Miinukset: I can say that i liked everything

Plussat: Actually everything was great especially the high care for every small details and the amazing hospitality

Miinukset: Nothing

Plussat: nice but the stuff very rude and not friendly and they didn’t give me as i booked different than i booked

Miinukset: swimming pool

Plussat: The cleaningness and the comfortableness. The water games in swimming area.

Miinukset: Nothing

Plussat: Location is good. But hotel needs lots of maintenance

Miinukset: The water supply in bathrooms was stopped suddenly. Water bottles in the rooms were opened while we checked in. They took 38 minutes to check us in. Connecting doors we damaged. They fixed when we complained

Plussat: Everything

Miinukset: Nothing

Plussat: Everything. The fruit basket on our first day was wonderful. Great value. And the massages nearby the hotel were great and just 200 baht!

Miinukset: On our 1st night at 1am, the AC pipes above the room entrance ceiling started poring water through the ceiling. We called reception. 5 minutes later repairman with ladder fixed the pipes in a jiffy. One socket cover behind the desk was loose. The shower head was leaky, and weak current. It wouldn't surprise me some more infrastructure may requires maintanence, but it didn't bother us

Plussat: Our executive room was very spacious and cleaned very good everyday. In the buffet hall was a big variety of freshly prepared meals, vegetables, fruits, sweets and much more for breakfast. All the hotel staff was very attentive. In the Gym there are a lot of possibilities for sport.

Miinukset: As a holder of '"The Keyman Club Card" I expected to be seated at the Chao Nang Coffee Shop for our complimentary dinner. (Like the first time when we stayed at the Empress Hotel) Instead we were seated in the buffet hall next to the self service area. I made a complaint and after a seesaw we were seated next to the entrance door in the Chao Nang Coffee Shop. Not so great. For me that evening was done. The Free Wifi in the Executive room has had partially a weak or no signal. And (okay not so important but if you like to look) the digital TV transmission sometimes failed when it was rainy outside. You saw modern PIXEL ART and heard "Mute Voices".

Plussat: The staff were amazing. They provided us with extra bed for our child free of charge. Every day we got new plat of fruits in our room. Every day you will find flowers on your bed. We found one bag of food inside the room in the first day after making up the room. In short, very great experience with outstanding staff. I would recommend anybody to stay in this hotel.

Miinukset: Maybe the location was not very close to the night market. 10 min walk from the night market.

Miinukset: A little far from the center. Big bedrooms but horrible carpets. Sauna facilities need repairs, breakfast always the same.

Plussat: Super staff did everything possible to make our stay special. Lots of extra and thoughtful touches from flowers and fruit to gifts and free airport transfer. The new spa was great and probably the best massage I have ever had in Thailand. Reception was helpful, efficient and enabled us to keep our room for longer. Good breakfast, a nice lounge bar with music and pleasant room service.

Miinukset: Some parts need a little updating and a comfortable seat in the public areas would be nice.

Plussat: Great hotel, staff was very kind. They give us a present when we arrived (snacks and fruits). Breakfest was very good and variety.

Plussat: Amazing service, very accomodating, very very comfortable.

Plussat: Staff are all very polite and helpful and go out of their way to make you feel special. The food inhouse was of a very high standard. Wouldnt hesitate to stay again if back in Chiang Mai.

Plussat: Very clean, nice staff and good rooms

Miinukset: Nothing to say!

Plussat: everything good

Miinukset: Nothing

Plussat: The stuf was very good

Miinukset: The toileat is not good .wen you take bath all the water comings down

Plussat: Environment is clean and quiet ,location is fine. Staffs are very polite. I got an thank you letter with chocolates by the hotel Manager. Surprise !

Plussat: Lovely room as expected with the price, comfortable stay.

Miinukset: Massages and Spa usage was steeply priced for what you got. Swimming pool is freezing.

Plussat: The customer service was the best!! Great breakfast too!

Miinukset: wished we stayed longer...

Plussat: The space and cleanliness in the room. The good service provided by the staff and management.

Miinukset: The sudden black out of the room. Limited choice in breakfast.

Plussat: Was a good breakfast and you got to pick what way you wanted your eggs in the morning. The room was lovely and comfortable.

Miinukset: My partner got some make up on the towel and they charged us 150 baht for it when we were checking out - bit of a downer and changed our reflection on the staff as there was hardly a pick of make up on it!! Wasn’t very pleased about this.

Plussat: We nice rooms, big and clean The staff very friendly and helpful

Plussat: Room is comfortable, spacious and clean. Staff are polite.

Miinukset: Air con is way too loud even on low fan mode. Hot cold shower mixer tap does not function properly making showering quite painful as it’s either too hot or too cold.

Plussat: The guy in the resturant remembered our coffee and food details from previous days was great feeling. Place was nice and clean for chian mai.

Miinukset: The noise from outside and hallway such as we could hear people checking in at midnight. No laundry. Need to be able to sign for the taxi receipt when you arrive not at the end.

Plussat: Well located- less than 10 min walk to the old town square ( entrance Thapae gate), night bazaar and restaurant/ bars. Hotel was extremely comfortable and staff very friendly. Loved the complimentary Oreos daily!

Miinukset: Wish there was an outdoor rooftop pool.

Plussat: Service was great