Chiang Mai hotellit lähellä Chiang Mai City Arts & Cultural Center

Plussat: Loved the hotel's landscaping and the deign of the facility. I've never seen a landscaping crew work as hard, and their efforts showed. Liked the pool a lot as well.

Miinukset: The staff's professionalism can really be improved. They weren't rude but They need to work on the little things. My wife asked the front desk for a list of the costs associated with the hotel's laundry service. The guy at the front desk says "it's found in the closet near the tv" (which it wasn't). This is supposed to be a five star hotel. Other places would apologize and quickly go find a list for their guests, instead of fault the blame on their guests. Additionally, there is no hair conditioner in the hotel's bathroom. I understand that some may not require this, but I'd be willing to bet a good portion of the hotel's guests do. You have to personally request conditioner from the hotel's maid service. Weird. And finally, their drink pool service has a lot to improve upon. I had to go to the hotel's other bar on the other side of the hotel to get drinks by the pool. On the last day of my stay, the hotel staff told me I could call that bar and they would deliver drinks over to the pool, but when I called, no one answered.

Plussat: Location was great, busy during the day quiet at night. Pool was nice

Miinukset: The rooms were really small for what we paid, breakfast was poor and not up to its reviews and raves. Service was ok - some people were fantastic while the others where somewhat rude.wish there were more lounge chairs by the pool... The soaps were weird and they make such a big deal about it . They didn't really replenish it. They left our room service outside of our room for more than two days.

Plussat: Such a pleasant surprise and a great value outside of the busy season. Lovely and friendly staff, and great comfortable rooms.

Plussat: Service was great

Plussat: Location perfect Breakfast buffet was delicious Staff very friendly and helpful Dinner at restaurant and room service was great Pool area was very nice

Miinukset: Can’t think of any dislikes!

Plussat: The location is great, and the hotel has an architectural charm. Pool was fine but it was simply too cold to enjoy it. Breakfast was copious but the breakfast room looked rather cavernous. The staff was very friendly and helpful

Miinukset: We had taken a 'standard room'. I cannot compare really, but I saw that most rooms had a balcony where you can sit and enjoy the sparse sun. Our room had a very small terrace that overlooked roofs only - and not the nicest ones. The room was quite cold (but the weather was cold too), and the lights were poor. Internet connection was a problem: I had to reconnect at least 4 times a day.

Plussat: The location of the hotel was ideal for our family with two young girls 8, 10 as enabled us to walk to either the night markets or the Old City. The staff were always willing to assist with tours or a car. If we come back would definitely stay there again

Plussat: THE STAFF WERE VERY HELPFUL AND THE ROOM WAS VERY GOOD

Miinukset: I THINK THE ROOM SERVICE MENU NEEDS AN OVERHAUL. IT NEEDS TO INCORPERATE MORE EUROPEAN OPTIONS AND A BETTER VARIETY OF DESERTS.

Plussat: The location of the hotel is very central which was the best part

Miinukset: The staffing along with management are less than accommodating or friendly. Hotel Needs updating