Chiang Mai hotellit lähellä Chiang Mai City Arts & Cultural Center

Plussat: Loved the hotel's landscaping and the deign of the facility. I've never seen a landscaping crew work as hard, and their efforts showed. Liked the pool a lot as well.

Miinukset: The staff's professionalism can really be improved. They weren't rude but They need to work on the little things. My wife asked the front desk for a list of the costs associated with the hotel's laundry service. The guy at the front desk says "it's found in the closet near the tv" (which it wasn't). This is supposed to be a five star hotel. Other places would apologize and quickly go find a list for their guests, instead of fault the blame on their guests. Additionally, there is no hair conditioner in the hotel's bathroom. I understand that some may not require this, but I'd be willing to bet a good portion of the hotel's guests do. You have to personally request conditioner from the hotel's maid service. Weird. And finally, their drink pool service has a lot to improve upon. I had to go to the hotel's other bar on the other side of the hotel to get drinks by the pool. On the last day of my stay, the hotel staff told me I could call that bar and they would deliver drinks over to the pool, but when I called, no one answered.

Plussat: Service was great

Plussat: Location

Miinukset: I booked the hotel based on the reviews, but to my disappointment, it didn't impress me. The staff is nice, the location is good, that's all I can say the good things about the hotel. The hotel is not big, the setting is okay, the room is out dated, the food is the worst Thai food I ever had. So don't eat your dinner their, the complimentary breakfast is not bad. I am glad I stayed at the hotel for only one night.

Plussat: Location perfect Breakfast buffet was delicious Staff very friendly and helpful Dinner at restaurant and room service was great Pool area was very nice

Miinukset: Can’t think of any dislikes!

Plussat: The location is great, and the hotel has an architectural charm. Pool was fine but it was simply too cold to enjoy it. Breakfast was copious but the breakfast room looked rather cavernous. The staff was very friendly and helpful

Miinukset: We had taken a 'standard room'. I cannot compare really, but I saw that most rooms had a balcony where you can sit and enjoy the sparse sun. Our room had a very small terrace that overlooked roofs only - and not the nicest ones. The room was quite cold (but the weather was cold too), and the lights were poor. Internet connection was a problem: I had to reconnect at least 4 times a day.

Miinukset: They overbooked and when arrived at 1030pm tired from our flight they sent us in a car to another hotel. It would have been forgivable had it been another 4 star or better but it wasn't. It was a dirty 3 star at best. After traveling for weeks I had been looking forward to two nights in one spot. It was a hassle to have to repack and get the car back to the Amora in the morning. They offered no refund, they claimed to have upgraded us for our second and final night but the only difference was a higher level floor. Hardly an upgrade. The management staff had no service skills. They were very unreceptive to complaints.