Chiang Mai hotellia

Plussat: Loved the hotel's landscaping and the deign of the facility. I've never seen a landscaping crew work as hard, and their efforts showed. Liked the pool a lot as well.

Miinukset: The staff's professionalism can really be improved. They weren't rude but They need to work on the little things. My wife asked the front desk for a list of the costs associated with the hotel's laundry service. The guy at the front desk says "it's found in the closet near the tv" (which it wasn't). This is supposed to be a five star hotel. Other places would apologize and quickly go find a list for their guests, instead of fault the blame on their guests. Additionally, there is no hair conditioner in the hotel's bathroom. I understand that some may not require this, but I'd be willing to bet a good portion of the hotel's guests do. You have to personally request conditioner from the hotel's maid service. Weird. And finally, their drink pool service has a lot to improve upon. I had to go to the hotel's other bar on the other side of the hotel to get drinks by the pool. On the last day of my stay, the hotel staff told me I could call that bar and they would deliver drinks over to the pool, but when I called, no one answered.

Plussat: Remarkably clean and well maintained. Building interiors are very picturesque. Doesn't feel like a "close to the airport" type of facility. Nicest place I stayed in Chiang Mai.

Miinukset: Close to the airport, means far from everything else.

Plussat: room accomodations; attentive staff

Plussat: Location was great, busy during the day quiet at night. Pool was nice

Miinukset: The rooms were really small for what we paid, breakfast was poor and not up to its reviews and raves. Service was ok - some people were fantastic while the others where somewhat rude.wish there were more lounge chairs by the pool... The soaps were weird and they make such a big deal about it . They didn't really replenish it. They left our room service outside of our room for more than two days.

Plussat: Location Modern Cleanliness Friendly staff Yummy breakfast included

Plussat: The staff were generally friendly. If your looking for a hotel next to a big shopping mall this is the place for you. The breakfast was good.

Miinukset: We booked a king size room and they tried to put us in a room with two twin beds. Not great when your celebrating your anniversary. After much negotiation they found us a room (~45 min). Once we were settled in the new room it was much better. The room was small and dark. There wasn’t a fan in the washroom. It also needed a good deep cleaning but was clean on the surface.