Chiang Mai hotellia

Plussat: Great price and excellent stay.

Plussat: Unbelievable location next to the night bazaar and right off loi kroh road. Amazing shopping and restaurants steps outside, not too mention all the inexpensive massage your body can handle! Hotel staff is super friendly and got greeted with a smile and bow everytime we arrived or left the building. Great value for the price and we would definitely stay again.

Miinukset: Pool was gorgeous but water was super cold!

Plussat: We went here for two nights as part of our honeymoon and boy did they spoil us!! They gave us welcome chocolates fruit wine and then made up our bed with kissing elephants and our bath with flowers. It was beautiful!! Everyone was amazing .

Miinukset: Everything ! The fact that they really spoiled us for our honeymoon was amazing!

Miinukset: Upon check-in we were pushed to upgrade so we could have breakfast included. I've traveled all over Asia and haven't had to pay extra nonetheless made me feel like I was a peasant. The service was average. Tried to fill up the tub for my other half and there were pubic hairs floating around. The room was also cleaned better based on how much tip I left. I had great experiences at other Shangri-La hotels but this wasn't one of them.

Plussat: The breakfast was amazing along with the customer service!! The staff were very attentive, helpful, and welcoming. Would definitely go back!

Plussat: The security lady at the 1st floor entrance was so kind, truly felt welcomed. The hotel's pool and pool side service is excellent. The staff brings sunscreen, insect repellent, icy water, a few slices of melon and towels as soon as you get to the pool. The location is also decent and the hotel staff at the 2nd floor main entrance did an excellent job of getting us transportation and directing the drivers to the right places.

Miinukset: The condo next door is being constructed, so we had to bear a constant construction noise at the pool side, but it is not the hotel's fault. The room is not as clean as I would like. The carpet is a bit old and is stained. The room air condition fan noise is loud even at the lowest fan speed setting. The most of the hotel staff did an excellent job of providing good service, but noticed the land of thousand smiles is no where to be found with a few staff.

Plussat: very clean hotel with a relaxing atmosphere and good, prompt service

Plussat: everything wa very good.

Miinukset: the athmosphere was cool

Plussat: Shangri-La Hotel, Chiang Mai is excellent in all ways! It is strange not to find any flaw from arrival to departure..

Plussat: luxuries hotel people are excellent they tried to please us by all means.

Miinukset: breakfast buffet was not as we expected from Shangri-la standard if we compare with Malasia or Singapore Shangri-la food was not luxurious at all. I suppose because they had low ocupancy.

Plussat: fantastic

Plussat: excellent service second to none, staff is superb and location was good.We upgraded for the horizon club services ( not rooms) with mere 800 baht and the value of the money was excellent.Horizon club people are out of this world , so gooooooooooood

Miinukset: I complained about the putting green , which was unusable and the response was immediate and the thanked for the feedback and informed me about an immediate improvement plan. These people are so good

Plussat: Excellent hotel in every aspect. Staff very helpful. Romms perfect and pool area superb.

Miinukset: Maybe could have provided water by the pool.

Plussat: Everything. Excellent hotel.

Miinukset: Nothing

Plussat: We were there for New Year's Eve and the restaurant was lovely.The fresh floral arrangements and christmas nut crackers on the tables were a great touch. The food was excellent.

Miinukset:

Plussat: It's a very good hotel, location is perfect staff are really friendly and patiant. i would like to recommend this hotel to anyone visits chiang mai.it is the 3rd best hotel in the town.

Miinukset: the value of money is a little bit high comparing to the country and it's financial situation.

Plussat: Staff was very friendly and helpful. Great location

Miinukset: Pool wasn't in the sun all day and was very cold

Plussat: Price and location

Miinukset: Dated, hard bed

Plussat: The hotel services are excellent, specially the hotel concierge staff services. The breakfast is good.

Plussat: Very close to the night market.

Miinukset: We had connected room even though we didn't need two rooms and the noise from the other room was terrible, especially at night. The isolation between the rooms was very poor.

Plussat: We have stayed here 3 different times. Always enjoy the stay. They were doing some major renovations but the disruptions were minimal. Should add value to the overall looks of the property.

Plussat: The breakfast was excellent and the doorman and information center was helpful. The location was great!!

Miinukset: Terrible wifi in the room. Bed was very uncomfortable and outdated. The front desk women were rude and one woman tried to charge me more for a cab than another hotel staff, which is suspicious. Overall very outdated and do not recommend

Plussat: My room was awesome they upgraded me from a standard room because they were book up. I was very pleased also breakfast buffet was good Selection

Plussat: Never before did I receive a menue for pillows. That was excellent!

Plussat: There was nothing especially good, but the attitude of the staff was good enough. When I asked to change the originally assigned room to another, my request was comfatably accepted and quickly processed.

Miinukset: a. The house keeper was very slow to deliver new towels when I asked to change them. b. I can't blame the hotel for this. One early morning (before 5 a.m.), the big sounds which made me hop out of bed. I checked the outside, and found someone was knocking the door of the third room next to mine, He did not pay any attention not to annoy his neighbours. He seemd to try to wake up his friend. The sounds finnaly stopped after several repetitions. Was I just unlucky?

Plussat: We have now stayed here twice, and now we will continue to stay here, its central location, great buffet breakfast, fantastic Gym & sauna.

Miinukset: The pool was a little cold, we were not the only ones who thought this. Oct/Nov

Plussat: i really enjoyed staying at centara duangtawan, its close to night bazar and all facilities available around the hotel, the verity of food in the beakfast buffet was very good. i advice those whom planning for honeymoon to choose this hotel. finally, i plan to visit that hotel again in the near future.

Miinukset: nothing

Plussat: Good location for shopping good breakfast

Miinukset: Check out process

Plussat: Excellent hotel and facilities. Fantastic location near everything. Great room.

Miinukset:

Plussat: The free cocktails and laundry as well as the fantastic views. The sports centre was also very well equipped with a good sauna and jacuzzi. The chinesr restaurant on the top forr was also excellent. We would come back to this hotel and recommend it to others.

Miinukset: The in house indian food was not as expected.

Plussat: The location is fantastic. It surrounded by the shopping area, night market and restaurants with reasonable price.

Miinukset: The lift is very slow.

Plussat: Good location and very relaxing atmosphere

Miinukset:

Plussat: The staff were very friendly and the gym was great

Miinukset:

Plussat: Staff was friendly and accommodating. Food was okay but there was too many options that were mediocre. Good location and enough Uber’s in the area.

Miinukset: I would have preferred less food options if they were done well. I would have liked USB ports in the room.

Plussat: Rooms were big. Nice view

Miinukset: More comfortable beds and updated bathrooms and quicker to get hot water!

Plussat: The staff were friendly.

Miinukset: I thought my room was outdated. The location wads a bit far from the scene like the night market and other point of interest. However, the night market walkable about 30 mins away and there are food stalls just a block from the hotel as well.

Plussat: big room,

Miinukset: mold in showers, room smelled of smoke and asked for non smoking. it was busy as it was full moon festival which was understandable

Plussat: Location of the hotel was good and close to airport, shopping areas, etc.

Miinukset: The rooms conditions is shabby and old. Hotel has already redesigned couple of their floors and they could have placed us in new rooms, which were available but they were asking for addition cost.

Plussat: The staff was friendly, without fail there will always someone attending to you wheb the moment you walked into the hotel

Miinukset: Nothing

Miinukset: The hotel is too far from the night bazaar

Plussat: It was a good value for money. At 1450 Baht for per night a superior and spacious room was excellent value for money.

Plussat: Very helpfull staff, clean room and good breakfast selection.

Miinukset: Just outside the inner city, so have to take everytime a tuktuk. Not a big problem as there is always on waiting infront of the hotel.

Plussat: Very good value for money; rooms are large, newly renovated and very clean. Service and English speaking capacity very good.

Miinukset: They could actually inject a bit of more life into the hotel bar area (very quiet and poorly attended)

Plussat: helpful

Miinukset: no

Plussat: very friendly staff

Miinukset: with regards to language ... english ... it was a little difficult to make one self understood

Plussat: ambiance and good decorations

Miinukset:

Plussat: staff are informative.

Miinukset: no mosquito repelent

Plussat: The staff were generally friendly. If your looking for a hotel next to a big shopping mall this is the place for you. The breakfast was good.

Miinukset: We booked a king size room and they tried to put us in a room with two twin beds. Not great when your celebrating your anniversary. After much negotiation they found us a room (~45 min). Once we were settled in the new room it was much better. The room was small and dark. There wasn’t a fan in the washroom. It also needed a good deep cleaning but was clean on the surface.

Plussat: Fantastic location right on Night Bazaar street. Amenities and facilities were exactly as described.

Miinukset: Internet is very sketchy. Signal went in and out constantly in room.

Plussat: Inside hotel itself was first class. Neighborhood: right smack in the middle of the action. Perfect location.

Plussat: Good location. Easy walking distance to night markets, restaurants, shops. Lobby and common space is bright and welcoming.

Miinukset: Rooms and hallways are somewhat dated.

Plussat: Location is right in the night market with plenty of food nearby. Staff are friendly.

Miinukset: We had rm 216 which was dark because it faced a blank wall and construction site . We couldn't sleep past about 7AM because of crying kids, scraping chairs and walking sounds. We assume the restaurant was below us. We stayed a week and room cleaning was minimal. The carpet was dirty when we arrived and wasn't vacuumed during our stay. The shower also needs attention as it is difficult to actuate. In general we feel we paid for a premium room but didn't receive it.

Miinukset: They made me switch rooms to extend. Also very noisy area and rooms have little sound proofing.

Miinukset: The bed needs to be replaced.

Plussat: Good location

Miinukset: Sheets and bathrooms were dirty.

Plussat: The location, close to the Night Market

Miinukset: I booked additional deluxe rooms in the hotel for the same period via agoda. And these rooms were in the renovated part of the hotel. But after intervention we could move to the better floor

Plussat: comfortable and very close to all ammenities at a good price

Plussat: location of the hotel is good ... and the staff were helpful

Miinukset: the hotel is old and need to be renew. (old furniture and decoration)

Plussat: Our stay at the Royal Princess was great. The Staff were very heplful, freindly and courteous. Our room was spotless and the bed was comfortable. Its a great value for the money and the location is perfect.

Miinukset: There was some painting going on in the hallway which created some fumes but did not impact our stay. I think the majority of the renovations are complete

Plussat: Convenient.

Miinukset: The renovation a bit disturbing.

Plussat: Everything - the location was absolutely perfect and the staff were very friendly. This is the best hotel in Chiang Mai!

Miinukset:

Plussat: I planned to stay at Royal Princess for 6 days. I ended up extending it to 15. The rates were good, service was excellent and the location is fantastic.

Miinukset: Tour agent should be more specific about rates.

Plussat: Very friendly reception services with warm welcoming treatment by the staff and cleaniness of the enviroment.

Miinukset:

Plussat: the location is very close to the night market and easy to find for the restaurant and spa

Miinukset: the interior in lobby and lift is to old

Plussat: comfortable, internet, gym,

Miinukset: the air conditional is not good and one keys for one room is not enough

Plussat: Great hotel!! Looks strait out of a movie. Staff was very helpful from the start of my stay to the end of my stay.

Plussat: Excellent location and outstanding service and decor also features a high-level

Plussat: One of the best places we have ever stayed.......

Plussat: We enjoyed every think inregards to the hotel the pool & thw staff were all very good & helpful.

Plussat: We were so pampered by the resort. Siripanna arranged special wine and cake for us knowing that this was our honeymoon. We were so delighted and thankful for the staff. Everyone was so friendly and the whole resort is just beautiful and comfortable, almost like a paradise. We had such an enjoyable stay there and had an amazing time.

Plussat: The staff were amazing and the hotel grounds and landscaper were absolutely beautiful...

Plussat: There was big human feces stains on the bed sheets when we arrived.

Miinukset: Dirty!

Plussat: 4 star hotel for 28 bucks! quiet (double glazed windows), fawning bell boys, massive bed, large room, pool. I'd say that's good value.

Miinukset: carpet a bit grubby, breakfast only OK. Location is just bit too far from centre. Pool closed earlier than was stated on entrance.

Plussat: It was what I expected.

Plussat: Hotel is quiet and staff are polite.

Miinukset: the location is quite a distant for nite market. We were trying to have some hawker's food for supper but unable to find any within the 10 mins walk.

Plussat: They had a good promotional price. Good value for money

Miinukset: The taxis did not know where the hotel was. I was a little away from city centre and in the past it was known with another name (I thnk novotel)

Plussat: Friendliness of staff

Miinukset: 1. basic drinks like coffee and orange juice were very expensive. 2. Business center was poorly equipped and the internet was not fit for its purpose.

Plussat: good price for a good brand name

Miinukset: i 'think' i got insect bites from the bed

Plussat: Good staff, beautifull hotel and very good breakfast

Miinukset: location is not the best.You always need a taxi to down town.The bathroom is poor and difficult to keep dry.

Plussat: Though outside the walled city... free shuttle bus provided to the night market.

Miinukset:

Plussat: immediate acceptance of booking.com's conformation, staff very polite and friendly, everything as promised on website. Including a great swimming pool and restaurant. Great value for money

Miinukset:

Plussat: Everything was perfect!

Miinukset:

Plussat: the complimentary beverage when checking in.

Miinukset: the photos online are cherry picks. the hotel is generic, loud (lots of noise transmission between rooms), water temperature fluctuates an unsafe amount, staff smiles but is unaccomodating. Much better options in this city.

Plussat: Just one minute walk from the night market.

Plussat: This is in excellent Hotel, the staff is painfully polite and the services were great. The food at the hotel restaurant was excellent

Miinukset: The shower was a bit funky. It was a huge step up to get into the shower. For some reason the shower is separated by the rest of the room by glass walls, making it viewable from any point in the room. Even more oddly, the privacy for the shower is a set of horizontal blinds located on the outside of the shower. Meaning, someone in the room can walk up and open the blinds and see you using the shower or bathroom. Not that this would happen, but I find that to be very odd, and I've never seen that in my entire life.

Plussat: Cleaness,location and staff constant attention to guest's need

Miinukset: Terrible noise on the ground flour. The volume of bar music was often too high

Plussat: The hotel has got a very good location, near the night bazaar, and several restaurants. The design of the hotel is very modern and stylish. The rooms are nice too.

Miinukset: The people working in the reception were not always very attentive. Some were very helpful, but some did not make any sign of seeing the customer. Once I stood in front of the reception desk for several minutes, waiting to ask some questions. Four people were sitting there, but nobody made any sign of wanting to talk to me. One of them was busy combing her hair! I expect more from a five star hotel. There was also quite much confusion about our booking, the check out date etc.

Miinukset: Great location - Friendly staff - Excellent facilities - Nice accommodations. Good value for the money.

Plussat: staff, location, room food, all excellent

Miinukset: nothing it was an excellent hotel

Plussat: Overwhelming and warm service; excellent service staff; great variety of breakfast buffet with national and international dishes; excellent location next to night bazaar (but quite)

Plussat: I booked a club room. You can stay on a higher floor then and it is nice to have some drinks at the lounge. The bar is quite nice, too.

Miinukset: The rooms are small.

Plussat: The friendliness and helpfulness of the staff

Miinukset: Everything was great

Plussat: The hotel staff is very very very excellent .

Miinukset: No .

Plussat: Location close to the night bazzar and conveience access to any near attraction.

Miinukset: Stuck up front desk

Plussat: The staff is amazing! The hotel is beautiful and out of the pages of Wallpaper* magazine. I would go running back in a second!

Miinukset:

Plussat: Location, right next to the night Baazar.,

Miinukset: Did not have any facilities in the hotel. They would have to shuttle you to another place and shuttle would stop at 4pm.

Plussat: It was clean. Great location. Minimal noise.

Miinukset: The pool was closed due to rennovations - it would have been nice to have received a small discount or other benefit as one reason for selecting this hotel was the pool. The breakfast was OK (just). The coffee is awful - even busy hotels can make decent coffee.

Plussat: This was a decent hotel with a Great city location, for shopping and the rooms were much better than described in other reviews.

Miinukset: The Breakfast was alittle lacking with selections not replentished , when they were out , they were out ! lol

Plussat: The room was truly excellent value at 2000 Thai baht including as much Continental, American and Thai breakfast as you might wish to eat (in a spacious restaurant atmosphere). Our room not only had very comfortable beds but also a big sofa. There was free tea and coffee and the minibar was very reasonably priced - dressing gowns, slippers, plenty of hot water for the good bath and shower. Everything was spotless. The location near the night market is superb and the sound proofing very good. We visited at holiday time so there was no renovation or building work going on. This is now our first choice of hotel in Chiang Mai for sheer value for money.

Plussat: the breakfast was average..no bacon..very ameuter service with no knowlege of customer service

Plussat: hotel staff had a good command of English and were very polite and competent! Nice place to be, hotel is next to night market => very good!

Miinukset: nothing

Plussat: Located near some great places to eat, loved the deco. Staff very helpful. Food good and liked the gallery in the foyer

Miinukset: Pool water not clean

Plussat: Room and decor was really nice. Very clean, everyone helpful, breakfast was okay, not great. Nice rooftop pool.

Miinukset: Small gym.

Plussat: I loved all the art displayed in the room that being all the furniture inclieded, as well as accessories. THE over all design and cleanliness was amazing. Roof top pool has a great view.

Plussat: The staff were very helpful and friendly. Breakfast buffet was great. Free bottled water daily.

Miinukset: Shower water pressure is too low

Plussat: The Chedi Chiang Mai was very tranquil with beautiful architecture and excellent personal service from the staff. The club suite rooms are stunning and very well equipped. We intend to return.

Miinukset: The club suite room was a little noisy due to its closeness to the road. However this should not put anyone off making a booking since everything else was excellent.

Plussat: Great location, very friendly staff, nice and modern design, quiet and pleasant atmosphere

Miinukset: Food in the restaurant is to expensive, no internet corner, just two laptops for all guest is to little, none offer for facilities around chang rai,

Plussat: the professionalism of the staff and the fact that they understood everything first time .... very very good.

Miinukset: only thing can think of is the aircon in the roojm probably needs rethinking.

Plussat: I have never stayed in a hotel that was that organized in every respect. I used to work as a consultant for hotels in my younger days, and this hotel can be used as an example of the "state of the art". Please note that I am quite critical but in this case it is difficult to identify "room for improvements".Leif

Miinukset: Prices for laundry much exceeds for which you can buy new clothes.

Plussat: The service, luxury and location were all as expected. The hotel is not new but is well maintained. The limited number of rooms made for an uncrowded peaceful stay

Plussat: I love how much attention to detail was takened in designing and running the hotel. The place actually looks as good as you see it in pictures. The location is excellent - along the Mae Ping River (giving it an added relaxing feel), yet right beside the night bazaar.

Miinukset: The overall service level was very good. However, the night manager was less than competent at addressing some minor complaints.

Plussat: Excellent service, staffs are always helpful. Very nice hotel with great food!

Miinukset:

Plussat: spa, Rooms, Hotel Design, pool, Location not too far , tuk tuk anywhere for 30-40 THB from hotel

Miinukset: Room keys, too quiet and empty

Plussat: i liked the staff and the service,the location is convenient and the wood work is fantastic.

Miinukset: no

Plussat: Just amazing .. And every thing near by

Miinukset:

Plussat: The room and staff were excellent

Miinukset: A little far from the center. Big bedrooms but horrible carpets. Sauna facilities need repairs, breakfast always the same.

Plussat: Amazing service, very accomodating, very very comfortable.