Chiang Mai hotellit lähellä Central Airport Plaza

Plussat: Loved the hotel's landscaping and the deign of the facility. I've never seen a landscaping crew work as hard, and their efforts showed. Liked the pool a lot as well.

Miinukset: The staff's professionalism can really be improved. They weren't rude but They need to work on the little things. My wife asked the front desk for a list of the costs associated with the hotel's laundry service. The guy at the front desk says "it's found in the closet near the tv" (which it wasn't). This is supposed to be a five star hotel. Other places would apologize and quickly go find a list for their guests, instead of fault the blame on their guests. Additionally, there is no hair conditioner in the hotel's bathroom. I understand that some may not require this, but I'd be willing to bet a good portion of the hotel's guests do. You have to personally request conditioner from the hotel's maid service. Weird. And finally, their drink pool service has a lot to improve upon. I had to go to the hotel's other bar on the other side of the hotel to get drinks by the pool. On the last day of my stay, the hotel staff told me I could call that bar and they would deliver drinks over to the pool, but when I called, no one answered.

Plussat: The architecture and decor is suberb. The attention to detail is beyond description. Location is wonderful. It is wonderfully tranquil and reminded me of the Lost City in Beijing.

Plussat: Location

Miinukset: I booked the hotel based on the reviews, but to my disappointment, it didn't impress me. The staff is nice, the location is good, that's all I can say the good things about the hotel. The hotel is not big, the setting is okay, the room is out dated, the food is the worst Thai food I ever had. So don't eat your dinner their, the complimentary breakfast is not bad. I am glad I stayed at the hotel for only one night.

Plussat: Everything about this hotel was excellent. The service especially!

Miinukset: Nothing!

Plussat: Superb hotel. Designed with taste, very clean, well maintained. Located within the old city, easy for local tours to pick you up. Walking distance from other parts of the Old Town. Very good breakfast. I would definitely stay there again. Top marks for staff for being helpful and kind.Fantastic!

Miinukset: The only improvement I can think of is to make one PC available in the lobby for the internet as not everyone carries a laptop (Wifi is available there)

Plussat: Service was great

Plussat: We liked everything about the hotel. The hotel is at a perfect location walkable distance to the night bazaar.Well maintained room service.Kind and helpful staff. One of the concierge person even called and make sure our guided tour arrived on time.Everything was readily available when asked upon.

Plussat: Very nice rooms, well kept and clean, considerig the very low price it is an amazing please: prive for value you couldn't find a better plae to stay in town.

Miinukset: None

Plussat: reasonable price, friendly service

Miinukset: new decoration and smell is not so good

Plussat: The location is great, and the hotel has an architectural charm. Pool was fine but it was simply too cold to enjoy it. Breakfast was copious but the breakfast room looked rather cavernous. The staff was very friendly and helpful

Miinukset: We had taken a 'standard room'. I cannot compare really, but I saw that most rooms had a balcony where you can sit and enjoy the sparse sun. Our room had a very small terrace that overlooked roofs only - and not the nicest ones. The room was quite cold (but the weather was cold too), and the lights were poor. Internet connection was a problem: I had to reconnect at least 4 times a day.

Plussat: We booked quite a while ago and got a free upgrade to the honeymoon suite on arrival. The room was great and we really enjoyed the hotel and lovely pool during the very busy light festival. The breakfast was OK...but nothing to get too excited about!

Miinukset: Maybe the breakfast could do with some improvement. But the other food we had during our stay was great.

Plussat: Very Nice staff. Beautifully arranged hotel. We loved the koi's swimming in front of our room. Great breakfast. Small but nice pool. At night with the lights on it's even prettier! Everything very clean!

Miinukset: We had problems with the shower. It was from hot going to cold and back to hot and so on. We think it was due to the other guests. On moment when there where no other guests taking a shower the problem was much less.

Plussat: very good value for money, excellent restaurant, nice cosy room, very central

Plussat: very nice hotel, big rooms, nice bathroom, nice swimingpool,was great with a littlle kid.

Miinukset: massage was not so good. we also paid more for the tour we booked trough the hotel than guests from other hotels.

Plussat: Very attentive, friendly and accomodating staff. Excellent little attached restaurant with good breakfast and very talented dinner chef.

Miinukset: They overbooked and when arrived at 1030pm tired from our flight they sent us in a car to another hotel. It would have been forgivable had it been another 4 star or better but it wasn't. It was a dirty 3 star at best. After traveling for weeks I had been looking forward to two nights in one spot. It was a hassle to have to repack and get the car back to the Amora in the morning. They offered no refund, they claimed to have upgraded us for our second and final night but the only difference was a higher level floor. Hardly an upgrade. The management staff had no service skills. They were very unreceptive to complaints.

Plussat: This hotel almost provides everything we need, but charge is expensive. For example, the Internet service, 240baht per hour. airport pick up: 200baht per person per way. For facility, it is enough, especially a swimming poor. I don't have chance to swim, but it is good, anyway. The location is nearby Chiangmai wall and gate, very close Sunday walking market. It is good. But it is far from Night bazza and shoping mall.

Miinukset: No one is familiar in Chinese. My friend doesn't know English. She met big problem when checkin. I think many Chinese traveller come Chiangmai. Chinese is important languge for customer satisfaction improvement.

Plussat: The location of the hotel was ideal for our family with two young girls 8, 10 as enabled us to walk to either the night markets or the Old City. The staff were always willing to assist with tours or a car. If we come back would definitely stay there again

Plussat: loved the hotel, great location, great rooms.

Miinukset: need to provide wifi in the rooms.

Plussat: Huone iso ja asiallinen. Hyvä aamupala.

Miinukset: Ei moitittavaa.

Plussat: The friendly service, good food, great location and fabulous atmosphere.

Miinukset: There was nothing I didn't like.

Plussat: Excellent location, really nice hotel and staff very friendly and always happy to help. Excellent value for money!

Plussat: Nice quiet room

Miinukset: Terrible posters with promotions everywhere in the hotel, only few sunbeds at the pool

Plussat: Good location. Clean.

Miinukset: No window view. Missinformation when ordering a taxi to the airport (would be good if the information regarding the price was right first time).

Plussat: The staff were very helpful and friendly. Rooms were well equipped and comfortable. The hotel was in an excellent location and within walking distance of many interesting sites. The hotel spa has excellent masseurs, and good deals, but avoid the manicure and pedicure its over priced and disappointing.

Miinukset: The breakfast was disappointing, even up to an hour before breakfast closed, much of the food had been finished and there was no active replenishment taking place, which meant that most mornings we had to ask and wait for food to be prepared, which they did obligingly!

Plussat: size and comfort of the room - best breakfast ever served as much as you can eat. Good position central yet quiet. Would not hestitate to stay again

Miinukset: English speaking staff limited.However we found a girl in the foyer at her own desk away from actual reception counter who spoke english and who sorted out a major problem for us with regard to a tour booking mix up. No complaints whatsoever.

Plussat: nice clean room good location

Miinukset: no swimming pool

Plussat: the service, cleanning room , excelent breakfast, good location

Miinukset: i like all and i will recomend

Plussat: Hinta-laatu suhde

Miinukset: Ei tule mieleen

Plussat: good beds and rooms generally fine and spacious

Plussat: Location was perfect, staff friendly

Miinukset: I reserved 3 rooms with 2 twin beds in each, when I arrived they had 2 rooms with 2 twin and 1 room with one king.

Plussat: The pool was great. The location is the best part of Top North - one can walk to 50 Restaruants and bars and you are across the street from the City Moat - so easy to fund you way. It is also on the West side of the city so easy access to Night Market, Thai Boxing and shopping.

Miinukset: Shower water was room tempreture. No hot water. I didn't eat breakfast after first day. Plenty of options on the street a very short wask.

Plussat: the location was very good close to restaurants,small market right across the road,friendly helpful staff

Plussat: Friendly and helpful staff.

Miinukset: Old part of Hotel requires upgrading, starting to look worn.

Plussat: This hotel is correct for sleeping, the north is the place for safari.... we got perfect tour around - elephants, tribes, rafting and bamboo ....

Miinukset: Very sad that the staff don't speak english and was a bit problem that the hotel has also a tours but they are seperated from each other....

Plussat: Best part of hotel is the swimming pool. Good location, a bit far from night bazzar (10 min by walk).

Miinukset: Breakfast got very limited selection. Room is a bit big but very old and smelly that bugged me all the time while staying.