Chiang Mai hotellit lähellä Central Airport Plaza

Plussat: The breakfast was extraordinary. The waitress in charge remembered every detail and brought us our coffee and tea etc as to our specific wishes on the second day. Very beautiful hall.

Miinukset: Noisy

Plussat: I loved everything about it. The hotel was just as warm and welcoming as the staff. I have nothing negative to say about it.

Plussat: Quaint small and very personalized hotel only 24 rooms. Wonderful attentive staff and fantastic location. Loved staying here and would definitely stay here again. Thank you

Plussat: Great location, lovely staff and great breakfast! Would definitely come back and recommend to friends!

Plussat: Very stylish, well located and very friendly staff

Miinukset: The rooms didn’t have drawers for the clothes so we had to keep everything in our bags

Plussat: The staff make me feel that I was home. The staff serving breakfast were extremely sweet. I’ll like to go back with my family.

Miinukset: Lack of closet or place to put our clothes.

Plussat: GREAT BOUTIQUE HOTEL GREAT DECORATION GREAT STAFF ALL ALL ALL GOOD

Miinukset: NOTHING.... It was perfect...

Plussat: front counter and restaurant staffs were very friendly and helpful.

Miinukset: My family and I stayed in this hotel for 5 nights, I’d like to share a safety concern that is very disappointing and ruined our trip. The safety of the shower area was very poor, the floors did not have slip-resistant bathmats or a slip-resistant surface, and it was not equipped with any safety bars. This is a 4-star hotel, basic expectations are that the place is safe and family friendly. Unfortunately, my elderly mother slipped and fell in shower on our third night. We called the front desk and the lady knew so little English that she wasn’t able to assist us and we were forced to wait until next day morning to let another hotel staff member know what happened. She tried to offer some room services for breakfast and lunch, and placed a slip-resistant pad in the shower. However, my mom was already badly injured with head, arm, neck, lower back and legs bruises. She was in so much pain from the fall and in traumatic shock. To help her with the pain, we asked for the hotel to provide a spa treatment to help loosen and relax her tension and muscles. The staff then asked us to pay 50%. We are back home now, my mother was taken to a hospital and luckily she did not have nighties that were very serious or any broken bones but of course we were very inconvenienced, she has suffered emotional and physical pain and suffering and it is disappointing that hotel management has not contacted us.

Plussat: Clean room and nice staffs

Miinukset: The light of the hotel room is warm yellow which is not preferable for ladies doing their make up.

Plussat: Beautiful. Staff amazing. Best location!

Miinukset: Thin walls. Heard people having sex. No restaurant. Breakfast was so so.

Plussat: Great location . Great swimming pool . Very kind and helpful staff made our stay perfect

Plussat: Excellent breakfast. Great wi-fi speed.

Plussat: The genuine warmth of the staff really made the trip. Also, a "customer delight" gesture to provide a complimentary transfer to the airport after a one-hour blackout the previous day that was nothing to do with the hotel.

Miinukset: Breakfast was less than the standard of the rest of the hotel.

Plussat: Everything was realy good, staff, room, location!

Plussat: Location was excellent for walking to temples. Services were super excellent and air conditioned rooms. Very very clean rooms and breakfast was the best in quality and service, open 24/7. We also got a great rate on a guided tour with transportation.

Miinukset: There are no elevators and we were on the top floor (4th floor). The lobby is outdoors so it was very hot and humid to sit in the lobby. The pool was very small. They got us a taxi that was twice the regular rate, so we just used Grab.

Plussat: Great Breakfast, allows you to eat anywhere anytime in the hotel. Helful staff, they never hesitate to help you with any needs and always bring a smile

Miinukset: Nothing

Plussat: Location was great, busy during the day quiet at night. Pool was nice

Miinukset: The rooms were really small for what we paid, breakfast was poor and not up to its reviews and raves. Service was ok - some people were fantastic while the others where somewhat rude.wish there were more lounge chairs by the pool... The soaps were weird and they make such a big deal about it . They didn't really replenish it. They left our room service outside of our room for more than two days.

Plussat: They hotel accommodated my dietary requirements which is important being a vegan Location was perfect Staff helpful and friendly The hotel was clean The free usage of bicycles to explore the town was a touch Free complimentary soft/alcoholic drink Breakfast could be eaten anytime of the day.

Miinukset: Nothing

Plussat: Serenity Pool Staff Thai ambiance Styling of the hotel Felt safe Breakfast to take away Markets at door Close to everything Help sorting our laundry needs Nothing was a problem

Miinukset: We can not find fault it was wonderful experience and we loved every part of our stay

Plussat: Northern Thai and Esan traditional food set are very delicious, especially Som Tam papaya is most impressing dish I have ever had Excellent breakfast with fresh and new fruits. Friendly and polite staff.

Miinukset: Too many steps and different levels along the walk way to lobby, to pool, to room even in the guest room, therefore I had to walk carefully so as not to stumble over the unexpected step. There is no elevator, just go up stairs to the fourth floor,that may not suitable for elderly tourists or having OA knee.

Plussat: Absolutely loved our stay and wish we stayed longer. The room was amazing. Staff were so friendly and went the extra mile to make our stay even better.

Plussat: The staff was fantastic and so friendly. The rooms were beautiful and the beds very comfy. It is also within great distance to everything in the old city including Wats and the Sunday night walking street.

Miinukset: Walls are thin, so you can hear what's going on outside all night including dogs barking and loud music from next door during Songkran.

Plussat: Close to restaurants

Miinukset: 1 of the staff was not friendly at all.

Plussat: Very nice restaurant, very helpful staff, nice clean rooms

Miinukset: Lack of a fitness room, but I understand the difficulty with regards to the overall size of the hotel

Plussat: Good location, kind and gentle staffs

Plussat: The room was quite large and the beds very comfortable. Bathroom and shower were very good

Miinukset: Nothing

Plussat: Great location. Very friendly, helpful staff.

Miinukset: Fan on air conditioner would only run on high; blowing way too hard.

Plussat: Le Naview is the perfect location in the old town. Lots of great restaurants/bars within walking distance. The food was amazing, clean room with a comfy bed and lovely staff. Would highly recommend!

Miinukset: Nothing!

Plussat: Loved the room, the very comfy bed, and the fantastic manager Ady, young woman with glasses who was super efficient at sorting out a travel problem we had.

Miinukset: Didn’t like breakfast, usually cold.

Plussat: A hotel in old city for the first time travellers to Chiang Mai. Many goood cafes, restaurants and massage shops in this area and famous temples. Recommended to others especially first time to Chiang Mai

Miinukset: Not close to big supermarket, such as Tesco or Big C.

Miinukset: The WiFi didn’t work properly in the hotel rooms, just downstairs in the lobby and cafe.

Plussat: A quite large room for a small family, hotel arranged a baby cot for our 2 year old daughter. breakfast was nice in the Canal restuarant. Hotel was set in a natual firendly way, plants and flowers are all around you. location is aside the canal and at the edge of old town, quite convenient to all locations in Chiang Mai. Airport pickup were very well provided, hotel also provides various choices of service connection (e.g. day tours, massage, etc.)

Miinukset: hot water was not stable in bath room, sometimes too hot, sometimes too cold. There is construction onging during the day, a bit noisy, acceptable when door is closed. Pool is nice, however the tree upthere happen to fall down in one of the evening, luckily not one got hurt.

Plussat: Room, pool, massage service, location

Plussat: Coffee is nice and the breakfast items changes everyday. You can choose the egg dish, noodles and fried rice for free, great service.

Plussat: Very friendly and helpful staff.

Miinukset: Nothing.

Plussat: The facility and environment are good

Miinukset: but the shower water does not work at night and WiFi cannot be connected

Plussat: The room was very attractive and well decorated, and the beds were firm and comfortable. We enjoyed having a patio by the pool. The staff were extremely nice and helpful. When we needed a tuk tuk to go to the night market, they went out to the street to find one for us. They also provide free nightly shuttles to the night bazaar and weekend shopping street, and free airport transfer. Most of all, we enjoyed the pool, which was clean, beautiful and peaceful. We would stay here again for sure.

Miinukset: The breakfast was too expensive and not really worth it. Even a cup of coffee was three times the price of a neighboring gourmet coffee house. The location of the hotel is right on the edge of the old town, next to a busy road, but it was still a very quiet and beautiful hotel.

Plussat: Location

Miinukset: I booked the hotel based on the reviews, but to my disappointment, it didn't impress me. The staff is nice, the location is good, that's all I can say the good things about the hotel. The hotel is not big, the setting is okay, the room is out dated, the food is the worst Thai food I ever had. So don't eat your dinner their, the complimentary breakfast is not bad. I am glad I stayed at the hotel for only one night.

Plussat: The overall experience was wonderful the staff were very polite and the rooms were very comfortable. The breakfast in the restaurant was delicious and dinner also. The pool is fab

Miinukset: Nothing

Plussat: We really liked this hotel, quite central.

Miinukset: Pool closes 7pm

Plussat: The food was good at the restaurant. Had breakfast, lunch and dinner there. Same menu for lunch and dinner but nice enough. Staff friendly and attentive. Pool nice. Rooms spacious and clean with comfy beds.. Transport to markets was very good each night. The location wasn't near any nice places to eat or any shopping.

Miinukset: The location wasn't great as no restaurants or shopping nearby but that can't really be changed.

Plussat: I only like the staff ...

Miinukset: Breakfast so bad ... location not good Hotel smell not good

Plussat: It was centrally based. The rooms are lovely, and everything is of good quality, good attention to detail, and lovely staff

Miinukset: The breakfast was not very good for Europeans. They could have some nice bread, that would help, and slightly less spicy cooked options

Plussat: Great area near Tha Pae gate and in the middle of old city. Staff are really nice and helpful. Comfortable bed, clean toilet, nice breakfast

Miinukset: Nothing

Plussat: The location is good

Miinukset: The breakfast buffet did not vary

Plussat: I appreciate how helpful & friendly staff was. Breakfast was included & it was nice to get fresh eggs to order as well as Asian & Western choices. First time to Thailand- decor was very old school colonial - the room was huge & bathroom modern. I got a Thai massage & booked several tours thru hotel as well as airports csnt think of a transportation to and from - would go back in a heart beat.

Miinukset: I can’t think of a thing. I was very happy there.

Plussat: Aamiainen sopiva ja hyvä. Siainti erinomainen ja ystävällinen henkilökunta.

Miinukset: Lämmin vesi niukasti

Plussat: We loved everything about villa. The staff were amazing. In particular, Nut made our stay extra special. He was great! The room was spacious, clean, grand in style, the balcony overlooked the pool, the breakfast was made to order. Everything was perfect!

Plussat: good friendly staff

Miinukset: breakfast was boring , expected more for the price paid

Plussat: Close to city centre

Miinukset: Open toilet idea

Plussat: We love this hotel so much that we have returned twice in 5 years.

Miinukset: Nothing. Everything is perfect.

Plussat: Room.is traditional and beautifully decorated. Comfortable with spa bath and balcony. Because of the mess up with our room we got a complementary thai massage which really helped relax us after the stress on arrival.

Miinukset: We arrived early morning after the first night booked...so that we could rest from our train journey we booked a night earlier so not to worry about check in times. We even message the day before to inform them what time we were coming. However, when we arrived they had changed our booking from King bed to twin so we had to wait for them to prepare a room and so didnt get to sleep until the room issue was solved. Disappointing as we have been at this hotel before and never had a problem like this.

Plussat: Excellent staff, especially Sasi at the front desk counter who always had a smile on her face and was very helpful. Will also like to recommend Miss.Sophia at the Travel Desk who helped us with our local sightseeing plans. Very good location.

Miinukset: The room was a bit dark however had no complaints since most of the time we were out and the building orientation is such that one side gets all the light.

Plussat: Very peaceful in the low season, had the pool to myself lots of times. Staff very helpful. Excellent location you can walk to anywhere.

Miinukset: Breakfast was lovely, but exactly the same every day. It would have been nice for a bit of variation.

Plussat: A lovely hotel in the heart of the old town. Breakfast really good with plenty of choice. Very calm and relaxing and nothing was too much trouble for the staff. Highly recommend a stay here

Plussat: Location perfect Breakfast buffet was delicious Staff very friendly and helpful Dinner at restaurant and room service was great Pool area was very nice

Miinukset: Can’t think of any dislikes!

Plussat: Staff was friendly and helpful and room and facilities in general were nice and well-maintained.

Miinukset: Nothing

Plussat: Excellent place: near temples, cafes and restos; walking distance or free shuttle to the night market; clean pool to cool down on a humid and hot day; spacious, clean and well-stocked room; highly professional staff; and wide variety of breakfast items. We found our home in Chiang Mai.

Plussat: location and staff

Plussat: SERVICE : 7/10 the people in reception (especially) were all friendly and helpful but those int he dining room and breakfast area didn’t give the feeling that they really cared for the customer, as we’ve experienced in other hotels on this trip to both Thailand and Cambodia, more perfunctory. HOUSEKEEPING : 7/10 Little to say here as the room was cleaned to our satisfaction each day, though maybe not promptly if, like us, you prevented them cleaning before we went out but then a couple of times returned after a few hours to find the room still not cleaned despite hanging the 'green' tag on the door. ROOM (what we liked) : 7/10 Spacious enough. It has dark flooring and decor which do make the room feel dark despite light coloured walls. The room doesn’t have any sort of ‘exclusive’ feel to it though. Just another ‘nice’ hotel room though not exceptional in any way. Nice balcony. Lots of electric sockets too, big thumbs up. BATHROOM 7/10 is spacious enough too however it feels as though 50% of that goes to a huge tub which looks good but obviously nowadays most people don't use it. FRIDGE was good = very cold and very spacious for stocking up your own drinks from the supermarket located just 20m away from the entrance to the hotel. BED: 7/10 We both found the bed comfortable and slept well on it though I felt I was sliding off the side (mattress issue)? CLEANLINESS (hotel common areas) : Excellent. 9/10 BREAKFAST : 8/10 Very good without being exceptional for Asian hotels of this standard. REAL fruit juices. A small choice of cereals (3 or 4) included muesli and the milk was kept cold next to them. Fresh fruit every day (the kitchen staff were great and prepared mango for me when there wasn't any on display). The coffee is standard hotel coffee, you know what I mean, and the tea just passable. Both standing in glass pots, not freshly made.

Miinukset: SHOWER 6/10 was adequate as was the power stream but the whole shower area, bathroom in fact, clearly showing it’s age with discoloured grouting (see photo attached) and one old-fashioned shower head, with just one setting, positioned at around 2m high, making it difficult to adjust for anyone not able to stretch that high. I did like the shampoo/bath gel dispensers on the wall - reduces waste and packaging. TOILET 6/10 lacks a modern ‘hydraulic’ lid closing system so if you forget (in the night when taking a pee whilst still half asleep) then it clatters down and wakes up your partner ! ROOM (what we didn't like) : We were disappointed in that the room felt a little plain by Thai hotels of this standard. It is also quite dark. TV was OK. Had a few Euro - American TV channels. WIFI : 6/10. Speed and signal just about adequate but could never be considered fast. I often used the SIM card I’d bought for 79 baht that gives unlimited internet access for a week and is better. Hotel Car : Uncompetitive pricing. We ordered a taxi to the airport for 250 baht (50 of which was the agency fee) from a travel agents just 50m away to the left outside the entrance to the hotel and paid 200 baht from the airport to the hotel. OVERALL : 7/10 Hotel is in need of a refurbishment of at the very least the bathrooms and personally I’d prefer brighter bedrooms too and also upgrade the common areas. The reception especially didn’t come anywhere close to feeling anything like a 4 star hotel (never mind 5 star). Common areas nice but felt tired and without being exceptional. We didn’t feel the hotel was value for money, 100m in either direction were another two hotels at the asme price level or cheaper, but that on walk-in inspection (so of course we didn’t experience the service/food/amenities) looked far better value for money offering at least the same level of amenities and higher quality rooms and looked far newer.

Plussat: We were amazed at how lovely this hotel was. Everything was outside with covered walkways. A perfect place to stay in Chiang Mai. This hotel also has an amazing pool that is open until 10pm every night, perfect for cooling down after a day exploring the beautiful city. The staff were polite and helpful at all times and we had a fantastic stay here. The room was very big and exceeded our expectations.

Miinukset: The room itself was a little dark and could have done with a few more lamps. The shower took a while to heat up. Apart from this, everything was perfect.

Plussat: Everything was just perfect

Miinukset: X

Miinukset: Check out - if room needs to be checked during checkout need to know in advance. We were in hurry for airport and 15 min checkout is far too long. Need to know in advance room needs to be checked. And really automated checkout should be the way to go

Plussat: The in-house tourist office was very helpful.

Miinukset: Nothing really.

Plussat: Friendly Staff and amenities. Comfortable room.

Miinukset: The hotel could have a bethroom available for guests who had just checked out and want only to take shower after activities around the city.