Chiang Mai hotellit Chiang Mai Old City

Plussat: Great breakfast - plenty of different choices as part of the buffet as well as special orders. The location was very central but very quiet, despite the nearby pubs and music. The pools and courtyards were lovely and offered an opportunity to exercise as well as relax.

Miinukset: Our neighbours were very loud and talked and laughed into the night. However, one evening when they were particularly loud, we called reception who asked them to be quieter. The walls seemed to be quite thin, or perhaps they were just very loud as we heard nothing from our neighbours on the other side or above.

Plussat: The location and three single beds

Miinukset: The check in experience and breakfast were not as good as the first time

Plussat: Swimming pool

Miinukset: The door to rest room was quite hard to open.

Plussat: Everything

Miinukset: Nothing

Plussat: Property, room, facilities are all upkept in fine condition and breakfast selection is of a good range. Staff speaks fluently and kindly assisted us with car arrangements.

Miinukset: Shower is a little weak and location is a little off central (10-15 min walk) so tuk-tuk ride (Bt100) is necessary to get to the night bazaar and shopping area.

Plussat: Really nice stay! Comfortable and clean, very friendly staff, Good and various breakfast. And situated within the old town next to many wats and bars.

Miinukset: -

Plussat: Very nice Hotel, cozy place, green, good to relax. Fine Breakfast with special order menue.

Miinukset: Reconstruction next to Hotel.

Plussat: Location, pool

Miinukset: Wine selection too expensive

Plussat: Swimming pool is warm and great

Miinukset: The receptionist give me the non-balcony room (book for private balcony ) in first night, though they help me to change to right one on second day, but refuse to refund the price gap between non-balcony and private-balcony room on first day. The must of all, the receptionist has bad attitude during the discussion.

Plussat: Beautiful hotel and incredibly friendly staff that go out of their way to make sure you have the most comfortable stay ever.

Miinukset: Beds were a little firm - but nothing to really complain about.

Plussat: Amazing amazing amazing! Loved the hotel and staff were very helpful. Beautiful and very comfortable :)

Plussat: Started off bad: no shuttle as agreed on by hotel reservation. Not a problem, we took a cab and it was only about 12Euro. The room was huge, the bathroom was just as impressive. The grounds are very pretty. Breakfast is good, a blend of Asian and Western. The staff knows you within 24 hours. The only drawbacks I would say in within the walled part of the city there isn't much, so I might consider outside in the night market area next time. But we wanted to go on some tours and we were good where we were. The shuttle back to the airport was upgraded from shuttle to private car.

Miinukset: Not having the shuttle on arrival.

Plussat: The staff are super friendly the pool is beautiful and the pictures don't do the place justice it's all made out of wood and if you love elephants you love this place

Miinukset: Only negative I would give is that they don't sell a glass of wine single but that's just a personal choice everything else was actually really really good.

Plussat: Location and cleanliness

Miinukset: Breakfast was very limited and not very nice. Cold and western cuisine

Plussat: The rooms are fabulous... So clean with everything you need. Food was amazing in the restaurant. Lovely pool area, again very clean. Friendly and helpful staff... The whole package is perfect.

Miinukset: Nothing everything was perfect. The staff were so friendly and could not do enough for us. I would stay here again in a heartbeat.

Plussat: Location Swimming pool Beautiful room

Miinukset: A bit humidity smell in the room

Plussat: Hyvä kokonaisuus

Miinukset: Aamupalasta puuttui leivän päällä käytettävät mm makkara, kinkku ja juustot

Plussat: Very good luxury hotel with a great Thai architecture and impeccable facility and staff. Rooms are comfortable and very practical. Kettle and coffee maker are provided. Breakfast was sumptuous and plenty with great smiley waiter.

Miinukset: The swimming pool could have been more attended to renew fresh towels that was missing from the sun lounge or put at disposition a table with some extra ones.

Plussat: This is a lovely boutique hotel, right in the middle of the Old City in Chiang Mai. We started off in their standard room, which was spacious and well appointed but we were upgraded to a bigger room after our shower could not produce hot water for 2 days in a row. This was appreciated. The pool is large, wasn't too cold and good for laps as well as lounging. The breakfast was good although more local options would have been great. Staff were able to produce a really excellent coffee each morning which always makes me happy. The courtyard (open) lobby area was elegantly appointed and perfect for quiet reading and working in the heat of the day.

Miinukset: Wine options at the bar were limited and very expensive.

Plussat: It was such a pleasure to return each day after our activities in Chiang Mai. The courtyards are calming and full of the scent of plumerias. The whole property is full of understated elegance. It’s extremely clean and the staff exceptional. The Makkah spa is only 100 yards or so away so everything you need is close at hand

Miinukset: There was a bit of construction noise from the work they were doing in the library, but that may be all completed by now and shouldn’t affect future guests.

Plussat: Wonderful small hotel with excellent rooms situated around beautiful garden courtyards, and a lovely pool by which to relax. Asian architecture and decor, with beautiful artworks and furnishings everywhere. Professional and attentive staff. Good location in the middle of the old city of Chiang Mai.

Miinukset: The restaurant was pleasant and the service excellent, and the food was of good quality and well prepared, but the choice of Thai dishes was rather limited, and what they did have lacked flavour. Maybe too adapted to western tastes - Thai food with the volume turned way down. We could get more authentic dishes in restaurants around the corner at less than a quarter the price, so in the end we only ate in the restaurant once. In general, while the Rachamankha is definitely a high-end hotel, the price charged is a little on the high side for Thailand, even considering the high level of quality delivered.

Plussat: Loved the hotel's landscaping and the deign of the facility. I've never seen a landscaping crew work as hard, and their efforts showed. Liked the pool a lot as well.

Miinukset: The staff's professionalism can really be improved. They weren't rude but They need to work on the little things. My wife asked the front desk for a list of the costs associated with the hotel's laundry service. The guy at the front desk says "it's found in the closet near the tv" (which it wasn't). This is supposed to be a five star hotel. Other places would apologize and quickly go find a list for their guests, instead of fault the blame on their guests. Additionally, there is no hair conditioner in the hotel's bathroom. I understand that some may not require this, but I'd be willing to bet a good portion of the hotel's guests do. You have to personally request conditioner from the hotel's maid service. Weird. And finally, their drink pool service has a lot to improve upon. I had to go to the hotel's other bar on the other side of the hotel to get drinks by the pool. On the last day of my stay, the hotel staff told me I could call that bar and they would deliver drinks over to the pool, but when I called, no one answered.

Miinukset: Currently Building work going on inside and outside hotel. Noisy throughout day at pool.

Plussat: Wonderful staff. Beautiful gardens. Gorgeous swimming pool. Great food.

Plussat: The staff was fantastic and so friendly. The rooms were beautiful and the beds very comfy. It is also within great distance to everything in the old city including Wats and the Sunday night walking street.

Miinukset: Walls are thin, so you can hear what's going on outside all night including dogs barking and loud music from next door during Songkran.

Plussat: very pleasant stay stuff are incredibly nice and kind. will do anything to meet your expectations.

Miinukset: Breakfast is basic and atmosphere is not so good

Plussat: Well located hotel Breakfast was great.

Miinukset: Nothing.

Plussat: Accessible environment and friendly staff!

Miinukset: Light went flash in bathroom when turn the hot water on. Look like a horrible film....

Plussat: Rooftop swimming pool. Generous room size. Underground private parking.

Miinukset: No plug in the wash basin. Air conditioning was difficult to operate/unresponsive to remote control

Plussat: Good location, kind and gentle staffs

Plussat: Location was perfect and the rooms were big, simple and with incredibly comfortable beds. Also the pools is a clear plus since it really hot in Chiang Mai.

Miinukset: Not really.

Plussat: location

Miinukset: Staff service NO change bath towel if no tip.

Plussat: Nice boutique hotel within the old city, nice architecture, large rooms, nice staff

Miinukset: Drinks around swimming pool only between noon and 5pm. At least contributes to the hotel being quiet

Plussat: A quite large room for a small family, hotel arranged a baby cot for our 2 year old daughter. breakfast was nice in the Canal restuarant. Hotel was set in a natual firendly way, plants and flowers are all around you. location is aside the canal and at the edge of old town, quite convenient to all locations in Chiang Mai. Airport pickup were very well provided, hotel also provides various choices of service connection (e.g. day tours, massage, etc.)

Miinukset: hot water was not stable in bath room, sometimes too hot, sometimes too cold. There is construction onging during the day, a bit noisy, acceptable when door is closed. Pool is nice, however the tree upthere happen to fall down in one of the evening, luckily not one got hurt.

Plussat: The facility and environment are good

Miinukset: but the shower water does not work at night and WiFi cannot be connected

Plussat: Location

Miinukset: I booked the hotel based on the reviews, but to my disappointment, it didn't impress me. The staff is nice, the location is good, that's all I can say the good things about the hotel. The hotel is not big, the setting is okay, the room is out dated, the food is the worst Thai food I ever had. So don't eat your dinner their, the complimentary breakfast is not bad. I am glad I stayed at the hotel for only one night.

Plussat: We really liked this hotel, quite central.

Miinukset: Pool closes 7pm

Plussat: Location. Breakfast. Swimming pool. Afternoon activities

Miinukset: Room was near the street and a bit noisy. Small ants

Plussat: We loved staying here. The staff were so friendly and helpful. The location was in walking distance to all the street markets. Breakfast and dinning foods were so good. Thank you for a wonderful experience.

Plussat: Everything about this hotel was excellent. The service especially!

Miinukset: Nothing!

Plussat: Location is great and the hotel is beautiful relative to everything around it.

Miinukset: Internet was spotty, they only give you one room key (awkward when two people leave and don't know who is coming back first), and it felt a little nickel and dime-y.

Plussat: Great breakfast

Plussat: Tranquil hotel in the edge of the old town. Wonderful staff, delicious breakfast and comfortable bedroom with great shower.

Plussat: good location and breakfast. staff were friendly and helpful.

Plussat: This was my 5th visit to Thailand and chose this hotel for the Thai traditional features & that the location was setback from the busy roads & noise. Excellent Breakfast & staff friendly & welcoming large clean rooms negatives Very hard beds, no fan or ability to open windows very claustrophobic.

Miinukset: Negatives Very hard beds, no fan or ability to open windows very claustrophobic.

Plussat: The staff were sincere and helpful. The breakfast was very good with lots choices of home made pastries. I stayed in a room, with bath tub, which was very clean and big. The location was excellent. Both Sat and Sun Markets are within walking distances.

Miinukset: No electric kettle. They just rely on the coffee machine to produce hot water but it can only make lukewarm water.

Plussat: Great location right in old town Lovely THAI ambience and decor Very friendly & helpful staff

Miinukset: Mattress could be more comfortable!

Plussat: The staff was super friendly and very attentive. I would recommend this hotel for anyone who is looking for a nice place to stay without breaking the bank. The location was great and within walking distance to the Sunday Market. The food was great and reasonably priced.

Plussat: Great location and great staff

Miinukset: The bed was a bit hard and only having one key for the room meant that you can’t leave the aircon on when you’re out. The room got so hot during the day as a result

Plussat: Henkilökunta ystävällistä, siisti hotelli, hyvällä paikalla.

Miinukset: Uima-allas melko pieni ja allas-alue todella pieni , johon aurinko ei juuri paistanut. Hinta oli moninkertainen verrattuna useaan saman alueen samantasoiseen hotelliin. Turisti-infon tyttö vastaanotossa ei todellakaan ollut palvelualtis.

Plussat: Friendly staff, decent breakfast, close to sites and shopping.

Plussat: Small scale, excellent location, quiet, friendly staff, nice lanna style decoration, good breakfast buffet.

Plussat: Great staff,nice atmosphere, stylish ambiance

Miinukset: A glass was broken during my stay(around second night). The hotel charged me for 50bht when check out. However, they did not provide a replacement for me to use. They aware that a glass was not available without providing a new one but just charged

Plussat: Location was close to everything. Pool was very clean and properly was clean. Everyone that worked during breakfast was friendly and smiled a lot. Maid service did a fantastic job with our room everyday and left plenty of towels.

Miinukset: Staff were only helpful when asked. Customer service could be improved a lot. Wait staff at restaurant seemed to be more interested in being on their phones than waiting on guests. Front desk staff also were consumed with their phones and didn’t greet us very well. The bed in our room had a topper, however still was very and I mean very hard.

Plussat: Very peaceful in the low season, had the pool to myself lots of times. Staff very helpful. Excellent location you can walk to anywhere.

Miinukset: Breakfast was lovely, but exactly the same every day. It would have been nice for a bit of variation.

Plussat: Location perfect Breakfast buffet was delicious Staff very friendly and helpful Dinner at restaurant and room service was great Pool area was very nice

Miinukset: Can’t think of any dislikes!

Plussat: Excellent place: near temples, cafes and restos; walking distance or free shuttle to the night market; clean pool to cool down on a humid and hot day; spacious, clean and well-stocked room; highly professional staff; and wide variety of breakfast items. We found our home in Chiang Mai.

Miinukset: Food was a little bland and not quite up to the local very high standards

Miinukset: There were ants and lizard in the room. Breakfast was a poor spread with hardly any vegetarian options. Juices were so artificial that drinking them made us feel sick.

Plussat: Gorgeous little (55 room) boutique hotel in the middle of the best bit of the Old City (southeast corner). Incredibly serene, like it's name, reminiscent of the Ratchamanka, although half the price. Just the right amount of ricketyness to remind you that you are in Chiang Mai, but efficient enough to keep the average farang happy. Near everything in the city, and has the best cookie shop ever just on the corner.

Miinukset: Needs as bit of polish to be truly 5 star - staff are young and lovely but language barriers do exist- admittedly they seem to speak a little bit of everything, which is great considering how international the clientele can be. No 24 hour room service, finishes at 10:30, but there is a 7-11 across the road for essentials (no booze after midnight, and you are in Chiang Mai, so easy to find late refreshment if needed). Wine list very limited, but that is normal for Thailand!

Plussat: A Very decent option right in the middle of old town Chiang Mai. The property is very compact, rooms are adequate, beds are comfortable. The breakfast options are varied and plentiful and there are free bicycles to borrow. The free airport pick up is reliable, and the driver was there to fetch us from the airport on time

Miinukset: The hotel seems to be a bit expensive compared to similar other properties located close to it.