Chiang Mai hotellit Chiang Mai Old City

Plussat: Over the years, we have stayed at many Relais & Chateaux properties and the Rachamankha upholds the standard of the R&C brand very well. The facility itself is beautiful. The rooms are spacious and very tasteful as you would expect at a Relais and Chateaux. The service is impeccable. The food at the restaurant for breakfast (breakfast was included), lunch and dinner was great throughout and on R&C standards was very reasonably priced. The staff at the bar and the restaurant in particular, were wonderfully attentive and accommodating. TOP MARKS! My wife and I travel a lot and we rarely eat at the hotel but this was one time where we were very pleasantly surprised. Certainly not the least expensive alternative in Chiang Mai but if you do not mind spending a little bit more, it will be a wonderful experience.

Miinukset: Would have been really nice if we could have extended our check-out for another hour as our flight does not leave for another 3 hours but there was someone else checking into our room that afternoon so we just hung out at the lobby/bar area.

Plussat: The facility, the staff, the food and of course the owner were fabulous. I will recommend the property to all of my friends.

Miinukset: We liked everything

Plussat: An oasis of peaceful sophistication in a fascinating and vibrant city. Superb setting, buildings and furnishing. Excellent food.

Miinukset: Staff were discreetly attentive but sadly deferential. No name badges and little willingness to engage in conversation.

Plussat: The style and the owner’s taste, the location, pool, library and the courtyard reading area, the service, the quiet yet close to all sites location, and the lovely breakfast! Almost memorable as we stayed here many times.

Plussat: The staffs at restaurant provide very good services

Plussat: Loved the hotel's landscaping and the deign of the facility. I've never seen a landscaping crew work as hard, and their efforts showed. Liked the pool a lot as well.

Miinukset: The staff's professionalism can really be improved. They weren't rude but They need to work on the little things. My wife asked the front desk for a list of the costs associated with the hotel's laundry service. The guy at the front desk says "it's found in the closet near the tv" (which it wasn't). This is supposed to be a five star hotel. Other places would apologize and quickly go find a list for their guests, instead of fault the blame on their guests. Additionally, there is no hair conditioner in the hotel's bathroom. I understand that some may not require this, but I'd be willing to bet a good portion of the hotel's guests do. You have to personally request conditioner from the hotel's maid service. Weird. And finally, their drink pool service has a lot to improve upon. I had to go to the hotel's other bar on the other side of the hotel to get drinks by the pool. On the last day of my stay, the hotel staff told me I could call that bar and they would deliver drinks over to the pool, but when I called, no one answered.

Plussat: Calm and peaceful series of courtyards and pool which is an oasis in a bustling (in the positive sense). Great restaurant with live classic music on traditional instruments

Miinukset: Nothing!

Plussat: Decoration and location are great

Miinukset: Breakfast could be improved, more variety would be great, always same menu is a little boring, Staf could be

Plussat: Staff was extremely helpful and warm. They really went above and beyond to make you feel welcomed and able to get you bearings in a new city. I feel this was what separated them with the other hotels up to that point in our trip. Additionally the property was kept immaculate, top rate.

Miinukset: Liked everything about this place no negative feed back.

Plussat: For sure the best hotel I’had been before in a whole Thailand!!! Professional and kindly all the staff, lovely and clean room with the access to pool directly from the room. Amazing breakfast.. basically we just loved everything!!

Plussat: Beautiful - a really relaxing hidden gem in CM! The staff are really attentive and the rooms were not only well designed but spotless as well!

Miinukset: Honestly nothing - couldn’t recommended enough!

Plussat: The hotel was wonderful. The staff were very helpful. The breakfast had a good variety of food. The location was fabulous. We would definitely stay there again. Top marks for everything.

Plussat: The room was stunning, the staff couldn’t Do enough to help us have a Pleasant stay. We traveled south to central plains then North Thailand- most generous in room drinks we had all same star rating or more but found the drinks in room And breakfast to be best here. Very honest staff - I accidentally left behind a very valuable item which the cleaning staff promptly handed to reception to return it to me. Couldn’t fault this place or the staff. We would highly recommend this hotel.

Miinukset: Absolutely nothing we didn’t like, we loved this place and the staff where wonderful.

Plussat: This was our favorite place out of all in Thailand and we went to 4 different cities. It’s elegant and so beautifully designed in Thai style. The staff is excellent, the rooms beautiful and the grounds and pool bar gorgeous. Must stay if going to Chiang Mai.

Miinukset: Perfection and no improvements needed

Plussat: The service was amazing. Everyone was so nice and extremely helpful. The courtyard was very comfortable to hang out in.

Plussat: nice location nice staff nice breakfast

Miinukset: wifi could be faster...

Plussat: Everything about this hotel is awesome but highest points should go to the staff. They are simply so nice and accommodating that it exceeds your expectations. I wish we could be there again! Thank you for everything, You also have an option to eat your breakfast late in the day or even in the evening if you travel during the day, which is great.

Plussat: U Chiang Mai exceeded my expectations in every way. All the staff were very helpful, polite, and ready to do whatever were needed to ensure my stay was pleasant. Breakfast options were great, as well as the happy hour at the roof top bar (make sure you go early since it gets quite crowded.) Location was excellent especially for the Sunday market. There were many restaurants, coffee shops, and cute shops within very easy walking distance.

Miinukset: None!!

Plussat: The staff and hotel was OUTSTANDING! Great location right in the middle of everything! LEK was an staff member at the restaurant! He made our stay feel so WELCOMING!

Miinukset: The small pool

Plussat: Location was great, busy during the day quiet at night. Pool was nice

Miinukset: The rooms were really small for what we paid, breakfast was poor and not up to its reviews and raves. Service was ok - some people were fantastic while the others where somewhat rude.wish there were more lounge chairs by the pool... The soaps were weird and they make such a big deal about it . They didn't really replenish it. They left our room service outside of our room for more than two days.

Plussat: The location and breakfast were all very good. The staff was all kind and friendly. Very clean room and lovely lobby. I really loved the terrace, the lights, and the big tv. The airconditioning was very good.

Miinukset: The shower booth is too small and it's kind of inconvenient for me to clean my body. The shower was a bit too hot. More space needed near the washstand in the bathroom to put personal little things like contacts stuff, comb, lotion etc.. My room was next to the staff room ( or storage ), and it was a bit noisy.

Plussat: Comfortable stay with lovely staff at the front desk. Foot massage in the spa. Stay there on a Sunday to enjoy the Sunday market on the street outside

Miinukset: No lifts and lots of steps - not recommended for elderly or with access problems

Plussat: The staff and setting are outstanding. The popular Sunday market is literally right out the front door of this hotel (which is a must-see!) yet we did not hear any loud street noise. We could not have chosen a better place to stay in Chiang Mai!

Plussat: Perfect location in the center of the Old City, nice temples, massage, shops and restaurants nearby. Had and early happy hour in the pool and a later one in the bar upstairs which was nice.

Miinukset: Shower was very delicate to control from hot to cold...had to constantly tweak it. Need more sconce lights either side of the bathroom sink - was set in a somewhat dark cubby and hard to see.

Plussat: The hotel took care of us from the moment they picked us from the Airport until the moment they escorted us to our driver. everything was PERFECT! The way how they welcomed us and the way they farewelled us. The hotel staff is very responsible and unique. We have never met such a kind people before. Can’t express how amazing they are. They always remembered our room number and who we are. I’m so grateful. The hotel is so amazing as well! We had great time! A resort in the city, just WOW. Outside of the hotel on Sunday, there is night market which is amazing. Highly recommended!!! P.S Dao is AMAZING!!!!

Plussat: The staff was fantastic and so friendly. The rooms were beautiful and the beds very comfy. It is also within great distance to everything in the old city including Wats and the Sunday night walking street.

Miinukset: Walls are thin, so you can hear what's going on outside all night including dogs barking and loud music from next door during Songkran.

Plussat: Clean hotel, friendly staff, good breakfast.

Miinukset: No pool bar to enjoy drinks and snacks around pool area. No bars near hotel for evening entertainment

Plussat: Very good location in old town. Breakfast was delicious. Staff very friendly.

Plussat: It was a very good stay, the room was spacious and clean, good and friendly assistance and help with arranging trips, good location and so on Du

Miinukset: Its not the accommodation but sometimes other guests have the idea that the are alone in the building and can make noise

Plussat: good location, very quiet, good breakfast, staff and wild grey squirells front of the balcony

Miinukset: nothing

Plussat: Very clean room, super friendly staff and great location. Bikes available for free which we used to explore the city.

Plussat: Such a pleasant surprise and a great value outside of the busy season. Lovely and friendly staff, and great comfortable rooms.

Plussat: The staff was superb.

Plussat: Comfortable beds. Quiet locality (relatively speaking) nice room

Miinukset: No bedside light ( I asked for one and got it) charge for coffee capsule is petty.

Plussat: The staff were very helpful and friendly. There were quite a few English language television channels available and the mini bar was included in the rate. The location was pretty good.

Miinukset: The breakfast wasn’t great. There was only one non-Western option: boiled Asian rice. I was hoping for something more Thai than eggs and a crossiant.

Plussat: Most of the staff are friendly and sweet. They do provide mosquito repellent to sit in the pleasant reception area. The bed is comfortable. Shower quite nice. The scooter hire they recommended was excellent. Laundry showed up on time. The hotel is ambitious, even if client service is not yet understood.

Miinukset: Stains on the walls and bed fabric. Noisy a/c on the balcony. Inflexible and sales-focused manager Thoughtless disturbances, including not being informed about very loud building works next door.

Plussat: Location was great. Very close to everything. Walking distance.

Plussat: We booked the hotel only for a week due to it's specific location and our needs (hospital). That said, we are now into our 3rd week and will probably stay another two at least. Staff are great, location is perfect for our needs and actually, there is plenty within a short walking distance. It's become a home from home, fully recommend.

Miinukset: nothing to mention at all.

Plussat: This is the second time we have stayed here and we love how cheerful the staff are. They allowed us to fill our reusable water bottles instead of consuming plastic, which is also high on our list of wants for a hotel. Overall we were very pleased again with our stay.

Miinukset: Nothing. It was great.

Plussat: Great location and lovely facility within the old walled city of Chaing Mai! You can walk to everything but staff is very helpful if you want a tuktuk or taxi.

Miinukset: Breakfast was not that good - a lot of noodles, soups and sweets. I usually had the croissants and coffee. Also the doors closing in the hallways really echo loudly into your room.

Plussat: Nice area, close everywhere, simple but quite nice breakfast

Miinukset: On the photos the room looked much more fresh and modern-ish, while it is more traditional thai room, little bit worn out but still nice. Really loud at night as there was a pub with live music across the road. Most reception staff speaking very little English.

Plussat: Location

Miinukset: The door

Plussat: Location perfect, helpful staff, very clean room, pool very welcome after walking

Miinukset: Nothing

Plussat: Nice room and breakfast

Miinukset: None

Plussat: The staff were wonderful; kind, helpful and thoughtful. They even delivered a surprise cake and sang 'Happy birthday' to my wife on a milestone birthday. The room was very large, ornate and comfortable. Free bicycles was a great extra. Excellent location in the heart of the old town. Lots to see and do in easy reach.

Miinukset: Breakfast was ok. View from room not uplifting. Pool area also just average. These 3 things reduced the overall rating a little considering the place was fairly expensive.

Plussat: Lovely tranquil boutique hotel inside the old town so easy access to everything. The staff are lovely, so helpful.

Miinukset: There was nothing I didn’t like

Plussat: Location perfect. Service excellent, very good trip arrangement. Silent room. Breakfast was very good, only coffee from automatic was not so tasty.

Plussat: We love this hotel so much that we have returned twice in 5 years.

Miinukset: Nothing. Everything is perfect.