Chiang Mai hotellit lähellä Buak Haad Park

Plussat: Treated ourselves to a lovely hotel at the end of a months backpacking and Pingviman was a brilliant choice. The level of service and extras was amazing - walked you to your room, towels laid out at the pool,,wishing you a good day as you walked out, free shuttle to airport. We felt like special guests and the staff were so lovely. Pool was really nice and clean. Comfy beds. Huge rooms with jacuzzi bath. Without asking they offered us to keep using the facilities and store our bags till our evening flight. Breakfast was a good selection. Complimentary bikes offered. Provided us with insect repellent and thhe balcony had a screen door but we were not troubled by mosquitos at all.

Plussat: The Thai architecture style of the hotel was really nice and location was good and the room was great size and staff was really friendly.

Miinukset: The only bad point was no out look from the balcony.

Plussat: Beautiful hotel and incredibly friendly staff that go out of their way to make sure you have the most comfortable stay ever.

Miinukset: Beds were a little firm - but nothing to really complain about.

Plussat: The hotel has an excellent relaxing atmosphere, with a cool and clean pool in a center setting surrounded by trees giving shade, and adjacent to the dining room on one side, and fitness centre with shower and sauna on the other side. The dining options were excellent, offering western buffet breakfasts (cereals, egg multiple ways with bacon, and fillings for omelettes) as well as asian style breakfasts; coffee, tea and local fruit. Although it is located in the South West corner of the old city I had originally thought it might be an 'out of the way' location but I was completely wrong. There are in fact more cafes and restaurants (and ATMs) within 10 mins walking distance along Samlan Road and Bumrungburi Road than shown on Google Maps. Red Taxis (Songthaew) also pass frequently by the hotel and charge from 30 - 60 baht, depending on capacity and destination.

Miinukset: The hotel completely met and exceeded my expectations, so I have no major complaints at all. If you want to convert foreign currency to Baht the reception can do that for you, though it has to arrange for a bank rep to turn up to change your currency (there are currency exchange places in the city but I didn't find one close to the hotel). There are ATMs close by though.

Plussat: I liked every meal, the noodles and the omelets was perfect!

Miinukset: There was not the main meal of Chiang Mai, the Khao Soi

Plussat: Brilliant amenities and decoration. Extremely lovely staff and location.

Miinukset: Many insects.

Plussat: The bed was comfortable. Staff was all very friendly, beautiful swimming pool

Plussat: Very beautiful, very clean and good breakfast.

Plussat: Such a beautiful hotel! We felt like royalty. So calm and peaceful! Was a great place to go back to after a day exploring Chiang Mai! Absolutely loved it!

Plussat: Great room! Amazing pool

Plussat: The hotel room was beautiful and great pool. Photos do not do it justice! Great location and breakfast as well.

Plussat: Hyvä kokonaisuus

Miinukset: Aamupalasta puuttui leivän päällä käytettävät mm makkara, kinkku ja juustot

Plussat: Very good luxury hotel with a great Thai architecture and impeccable facility and staff. Rooms are comfortable and very practical. Kettle and coffee maker are provided. Breakfast was sumptuous and plenty with great smiley waiter.

Miinukset: The swimming pool could have been more attended to renew fresh towels that was missing from the sun lounge or put at disposition a table with some extra ones.

Plussat: This is a lovely boutique hotel, right in the middle of the Old City in Chiang Mai. We started off in their standard room, which was spacious and well appointed but we were upgraded to a bigger room after our shower could not produce hot water for 2 days in a row. This was appreciated. The pool is large, wasn't too cold and good for laps as well as lounging. The breakfast was good although more local options would have been great. Staff were able to produce a really excellent coffee each morning which always makes me happy. The courtyard (open) lobby area was elegantly appointed and perfect for quiet reading and working in the heat of the day.

Miinukset: Wine options at the bar were limited and very expensive.

Plussat: It was such a pleasure to return each day after our activities in Chiang Mai. The courtyards are calming and full of the scent of plumerias. The whole property is full of understated elegance. It’s extremely clean and the staff exceptional. The Makkah spa is only 100 yards or so away so everything you need is close at hand

Miinukset: There was a bit of construction noise from the work they were doing in the library, but that may be all completed by now and shouldn’t affect future guests.

Plussat: Loved the hotel's landscaping and the deign of the facility. I've never seen a landscaping crew work as hard, and their efforts showed. Liked the pool a lot as well.

Miinukset: The staff's professionalism can really be improved. They weren't rude but They need to work on the little things. My wife asked the front desk for a list of the costs associated with the hotel's laundry service. The guy at the front desk says "it's found in the closet near the tv" (which it wasn't). This is supposed to be a five star hotel. Other places would apologize and quickly go find a list for their guests, instead of fault the blame on their guests. Additionally, there is no hair conditioner in the hotel's bathroom. I understand that some may not require this, but I'd be willing to bet a good portion of the hotel's guests do. You have to personally request conditioner from the hotel's maid service. Weird. And finally, their drink pool service has a lot to improve upon. I had to go to the hotel's other bar on the other side of the hotel to get drinks by the pool. On the last day of my stay, the hotel staff told me I could call that bar and they would deliver drinks over to the pool, but when I called, no one answered.

Plussat: Everything. Fine design facilities and a sea of calm in the center of Chiang Mai. Marvelous hotel. Very nice food at the restaurant with reasonable prices. No kids policy.

Miinukset: WiFi was a disaster. No fitness center.

Plussat: Location layout and decoration of hotel:quite superb. Very friendly staff.

Miinukset: Rooms are a bit dark.air con blows in your face at night.this type of air on system is very outdated.

Plussat: the ambiance of the resort is amazing. Landscaping is par excellence

Miinukset: room size

Plussat: I like it is so quiet and low key luxury in this hotel. The garden is elegant and very neat.

Miinukset: The breakfast is more westernized than I thought, not many tasty Thai options available. The room price is much higher than most hotels in ChiangMai.

Plussat: Relaxing atmosphere. Chill out time. Pool was lovely and warm. Food could not be better. Staff were outstanding.

Miinukset: Found the ongoing renovations were rather noisy at times close to the pool. The angle grinder and hammering were rather off putting. You had to pick your times at the pool for this reason.

Plussat: Overall appearance which was matched by excellent service - great planning day wn to the smallest details

Miinukset: Nothing I could think of

Plussat: Fabulously peaceful hotel right in the centre of town. Beautifully fitted out, helpful staff, lovely pool and gorgeous grounds. Child-free policy a huge benefit. Would definitely stay again.

Miinukset: Rooms are a little dark, with small windows and wide balconies; would be nice if the bar stayed open a little later, and breakfast finished a little later.

Plussat: A quite large room for a small family, hotel arranged a baby cot for our 2 year old daughter. breakfast was nice in the Canal restuarant. Hotel was set in a natual firendly way, plants and flowers are all around you. location is aside the canal and at the edge of old town, quite convenient to all locations in Chiang Mai. Airport pickup were very well provided, hotel also provides various choices of service connection (e.g. day tours, massage, etc.)

Miinukset: hot water was not stable in bath room, sometimes too hot, sometimes too cold. There is construction onging during the day, a bit noisy, acceptable when door is closed. Pool is nice, however the tree upthere happen to fall down in one of the evening, luckily not one got hurt.

Plussat: Room, pool, massage service, location

Plussat: Coffee is nice and the breakfast items changes everyday. You can choose the egg dish, noodles and fried rice for free, great service.

Plussat: Very friendly and helpful staff.

Miinukset: Nothing.

Plussat: The facility and environment are good

Miinukset: but the shower water does not work at night and WiFi cannot be connected

Plussat: The room was very attractive and well decorated, and the beds were firm and comfortable. We enjoyed having a patio by the pool. The staff were extremely nice and helpful. When we needed a tuk tuk to go to the night market, they went out to the street to find one for us. They also provide free nightly shuttles to the night bazaar and weekend shopping street, and free airport transfer. Most of all, we enjoyed the pool, which was clean, beautiful and peaceful. We would stay here again for sure.

Miinukset: The breakfast was too expensive and not really worth it. Even a cup of coffee was three times the price of a neighboring gourmet coffee house. The location of the hotel is right on the edge of the old town, next to a busy road, but it was still a very quiet and beautiful hotel.

Plussat: Location

Miinukset: I booked the hotel based on the reviews, but to my disappointment, it didn't impress me. The staff is nice, the location is good, that's all I can say the good things about the hotel. The hotel is not big, the setting is okay, the room is out dated, the food is the worst Thai food I ever had. So don't eat your dinner their, the complimentary breakfast is not bad. I am glad I stayed at the hotel for only one night.

Plussat: The overall experience was wonderful the staff were very polite and the rooms were very comfortable. The breakfast in the restaurant was delicious and dinner also. The pool is fab

Miinukset: Nothing

Plussat: We really liked this hotel, quite central.

Miinukset: Pool closes 7pm

Plussat: The food was good at the restaurant. Had breakfast, lunch and dinner there. Same menu for lunch and dinner but nice enough. Staff friendly and attentive. Pool nice. Rooms spacious and clean with comfy beds.. Transport to markets was very good each night. The location wasn't near any nice places to eat or any shopping.

Miinukset: The location wasn't great as no restaurants or shopping nearby but that can't really be changed.

Plussat: The staff were amazingly helpful. Every car is checked before entering the hotel so there is a feel of additional safety.

Plussat: We went here for two nights as part of our honeymoon and boy did they spoil us!! They gave us welcome chocolates fruit wine and then made up our bed with kissing elephants and our bath with flowers. It was beautiful!! Everyone was amazing .

Miinukset: Everything ! The fact that they really spoiled us for our honeymoon was amazing!

Miinukset: They made mistakes with the billing and charges every day for three days. They charged for the laundry extra 1400 bat with no reason, charge deposit extra 30000 bat, and claim they forgot to charge one night that was very strange. I have spend more than 45 minutes to check out...

Plussat: The hotel

Miinukset: The representative in the 11th floor lounge (a man). Very rude and very pissy

Plussat: The breakfast was amazing along with the customer service!! The staff were very attentive, helpful, and welcoming. Would definitely go back!

Plussat: The servers in Kad Cafe especially one named Beer and the concierge Neng.

Miinukset: It’s dusty, not properly cleaned. And the Chi Spa, don’t even bother to go.

Plussat: Location was very central

Miinukset: House keeping didn’t clean the room well the whole week we were there

Plussat: Comfortable. Service was great.

Miinukset: There was renovation ongoing during the day. We should have been warned. So planned resting during the day was impossible due to the noise of the renovation that was ongoing above our room.

Plussat: Very good place in the future I be back again for sure I recommend to my friends

Miinukset: Everything is super good I really liked the service

Plussat: The property is fabulous and the location is excellent. Breakfast was elaborate and top of the line. The staff were very friendly and each one would even go out of the way to meet with individual requests even during peak breakfast time. The rooms are spacious, the over feel of the hotel is Grand. The pool with the slide was a big hit with the kids. The night market at walking distance is a real bonus!

Plussat: Staff were lovely. We were in a lounge access room, so it was nice to have access to afternoon tea and happy hour drinks and snacks. In twin beds for me the mattress was too hard, but my daughter loved hers. The staff provided me with a topper for my mattress which helped.

Miinukset: The hotel seems a little tired, but I guess that’s reflected in the reasonable price. I found the cleanliness of our bathroom very poor. When I mentioned it to the staff they were very apologetic, so I hope things will improve for other guests.

Plussat: The Shangri-La exceeded my expectations and the photos did not do it justice. Great location, friendly and helpful staff, clean rooms and an amazing breakfast buffet.

Miinukset: It was all amazing!

Plussat: Good Decoration

Miinukset: Not Serene. Always hear the noise around the room including the upper room in the morning.

Plussat: Great customer service! Staff was amazing

Miinukset: Poor quality of rooms, we have been upgraded to the best room of the hotel which was big and cool looking but very strong smell of humidity.

Plussat: It’s a very cool hotel, full of art. I love the art board in the room. I spent some time drawing. Very relaxing. Yummy breakfast - loved the muffins!! The location was great. The market is so pretty and full of life! Cute independent cafes and desert shops!

Plussat: Location and rooms were clean

Miinukset: Breakfast wasn’t great, beds not that comfy. Service wasn’t the best but this is in comparison to 5 star hotels I have stayed in. I wouldn’t at this is a 5 star hotel but it’s clean and does the job I suppose.

Plussat: The chic of the hotel! Designed so fine. It was an amazing first experience at Chiang Mai. Great location, close to a very unique restaurant area.

Miinukset: The breakfast was well served, but unfortunately not really my taste.

Plussat: Location is very good

Miinukset: Have to be very careful when showering so that water doesn't leak on the bathroom floor.

Plussat: The location is Amazing. The area is very hip and artsy. The hotel itself is a masterpiece. The check in process is lovely. They sit you down, give you a drink and a cold towel and make sure you are comfortable.

Plussat: I loved all the art displayed in the room that being all the furniture inclieded, as well as accessories. THE over all design and cleanliness was amazing. Roof top pool has a great view.

Plussat: Very artistic environment. Good food. Most of all, GREAT LOCATION!!! So convenient to get around by walking distance! Lots happening around the hotel! A hotel I would recommend everyone to stay for 1st visit to Chiang Mai.

Miinukset: Room is too moist, and water from tap is yellowy. But everything else is great!

Plussat: Comfortable and Clam

Plussat: Friendly staff, nice room

Plussat: The staff were very helpful and friendly. Breakfast buffet was great. Free bottled water daily.