Chiang Mai hotellit lähellä Wat Sri Suphan

Miinukset: Breakfast very little choice for Vegetarians. Also very little vegetarian food choice for evening meals. Ended up going out every night.

Plussat: Beautiful hotel and incredibly friendly staff that go out of their way to make sure you have the most comfortable stay ever.

Miinukset: Beds were a little firm - but nothing to really complain about.

Plussat: The style and space

Miinukset: Mosquito and small lizards You cant keep the room dark, windows everywhere

Plussat: The hotel has an excellent relaxing atmosphere, with a cool and clean pool in a center setting surrounded by trees giving shade, and adjacent to the dining room on one side, and fitness centre with shower and sauna on the other side. The dining options were excellent, offering western buffet breakfasts (cereals, egg multiple ways with bacon, and fillings for omelettes) as well as asian style breakfasts; coffee, tea and local fruit. Although it is located in the South West corner of the old city I had originally thought it might be an 'out of the way' location but I was completely wrong. There are in fact more cafes and restaurants (and ATMs) within 10 mins walking distance along Samlan Road and Bumrungburi Road than shown on Google Maps. Red Taxis (Songthaew) also pass frequently by the hotel and charge from 30 - 60 baht, depending on capacity and destination.

Miinukset: The hotel completely met and exceeded my expectations, so I have no major complaints at all. If you want to convert foreign currency to Baht the reception can do that for you, though it has to arrange for a bank rep to turn up to change your currency (there are currency exchange places in the city but I didn't find one close to the hotel). There are ATMs close by though.

Plussat: Clean hotel, friendly staff and a good location.

Plussat: Brilliant amenities and decoration. Extremely lovely staff and location.

Miinukset: Many insects.

Plussat: A awesome residence with a stunning room and a delicious and varied Breakfast. The Staff was amazingly friendly and courteous.

Plussat: Great as always (second time here)

Plussat: Location and hotel facilities great

Miinukset: Nothing

Plussat: The hotel room was beautiful and great pool. Photos do not do it justice! Great location and breakfast as well.

Plussat: Hyvä kokonaisuus

Miinukset: Aamupalasta puuttui leivän päällä käytettävät mm makkara, kinkku ja juustot

Plussat: Nice, cozy hotel. Room was beautiful, all in wood, high ceiling.

Miinukset: We had no chance to use bicycles to go around

Plussat: Very good luxury hotel with a great Thai architecture and impeccable facility and staff. Rooms are comfortable and very practical. Kettle and coffee maker are provided. Breakfast was sumptuous and plenty with great smiley waiter.

Miinukset: The swimming pool could have been more attended to renew fresh towels that was missing from the sun lounge or put at disposition a table with some extra ones.

Plussat: This is a lovely boutique hotel, right in the middle of the Old City in Chiang Mai. We started off in their standard room, which was spacious and well appointed but we were upgraded to a bigger room after our shower could not produce hot water for 2 days in a row. This was appreciated. The pool is large, wasn't too cold and good for laps as well as lounging. The breakfast was good although more local options would have been great. Staff were able to produce a really excellent coffee each morning which always makes me happy. The courtyard (open) lobby area was elegantly appointed and perfect for quiet reading and working in the heat of the day.

Miinukset: Wine options at the bar were limited and very expensive.

Plussat: It was such a pleasure to return each day after our activities in Chiang Mai. The courtyards are calming and full of the scent of plumerias. The whole property is full of understated elegance. It’s extremely clean and the staff exceptional. The Makkah spa is only 100 yards or so away so everything you need is close at hand

Miinukset: There was a bit of construction noise from the work they were doing in the library, but that may be all completed by now and shouldn’t affect future guests.

Plussat: Loved the hotel's landscaping and the deign of the facility. I've never seen a landscaping crew work as hard, and their efforts showed. Liked the pool a lot as well.

Miinukset: The staff's professionalism can really be improved. They weren't rude but They need to work on the little things. My wife asked the front desk for a list of the costs associated with the hotel's laundry service. The guy at the front desk says "it's found in the closet near the tv" (which it wasn't). This is supposed to be a five star hotel. Other places would apologize and quickly go find a list for their guests, instead of fault the blame on their guests. Additionally, there is no hair conditioner in the hotel's bathroom. I understand that some may not require this, but I'd be willing to bet a good portion of the hotel's guests do. You have to personally request conditioner from the hotel's maid service. Weird. And finally, their drink pool service has a lot to improve upon. I had to go to the hotel's other bar on the other side of the hotel to get drinks by the pool. On the last day of my stay, the hotel staff told me I could call that bar and they would deliver drinks over to the pool, but when I called, no one answered.

Miinukset: Currently Building work going on inside and outside hotel. Noisy throughout day at pool.

Plussat: Wonderful staff. Beautiful gardens. Gorgeous swimming pool. Great food.

Plussat: Fabulously peaceful hotel right in the centre of town. Beautifully fitted out, helpful staff, lovely pool and gorgeous grounds. Child-free policy a huge benefit. Would definitely stay again.

Miinukset: Rooms are a little dark, with small windows and wide balconies; would be nice if the bar stayed open a little later, and breakfast finished a little later.

Plussat: I loved everything about the property, the staff are fantastic, friendly yet professional, nothing is to much trouble. The rooms exceeded my expectations as did the other facilities provided by the hotel. Management went out of their way to help celebrate my wedding anniversary including gifts. The food on offer in the hotel is superb. At night their is a lovely turn down service with a beautiful flower. The rooms division manager Chutikarn Boonkla was a credit to her position, from the day we arrived to the day we left everything was arranged to perfection, we even received a phone call to wish us a pleasant flight even though it was her day off. We left feeling like we had been included in a big family. This is our second stay at the Empress but will definitely not be our last, I highly recommend this hotel to anyone visiting Chiang Mai. The location is perfect for the night markets which is a short 10 minute walk, tuk tuks and taxis located just down the street. I found this hotel to have a traditional Thai feel.

Miinukset: There is nothing I didn’t like about the property

Plussat: The staff was amazing - Especially Miss Kai. She helped me a lot with a problem I had. The hotel staff in general was really kind and nice. We got a room in the 16th floor with an amazing view of Chiang Mai and the mountains. The room was really clean, wide, the bed was really comfortable. The breakfast has a variety of food and drinks. Just a great hotel - Highly reccmmened. לישראלים שבינינו - זה מאוד קרוב לבית חב"ד :) Thank you again Miss Kai - You are wonderful!

Plussat: Location, location, location I really like the location of the hotel if you are wanting to be close to the bars and massage shops you are a stone throw away jump in a tuk tuk for 70 Bhatt and away you go. It's 5 minutes in a tuk tuk to all the main bars you can check on Google maps. I planned to be in a quite area where I can get to main attractions but still get a good night sleep. Service is amazing and breakfast was great I am vegan and there where plenty of options for me combining different veggies and rice. I am happy I found the place room was great we got upgraded to a delux suite when we arrived to the hotel. Room is very large with all the trimmings Kind regards Ryan Hall

Plussat: Crew and room

Miinukset: The shower was old

Plussat: Staff were very friendly and helpful

Miinukset: The actual hotel feels like it hasn’t been worked on since the 80s

Plussat: friendly staff

Miinukset: not know

Plussat: The room and staff were excellent

Plussat: Excellent hotel. Very professional staff, full of goodness, making your journey even better. Special greeting to Ms Hoy and Ms Kai. Clean and comfortable room with plenty of fruits and thoughtful gifts. Amazing view on the Mountain. Smiling and effective room service. Everyone is pleasant and friendly. Good restaurant and nice tour desk. Interesting programs and lovely staff.

Miinukset: It was perfect. Keep it like that please :)

Miinukset: A little far from the center. Big bedrooms but horrible carpets. Sauna facilities need repairs, breakfast always the same.

Plussat: The service was great and the breakfast was perfect and So delicious. Welcome flowers and fruit Snacks were also very grateful. I always had a good night's sleep. Thank you for being so kind.

Miinukset: No, it was always good.

Plussat: Amazing service, very accomodating, very very comfortable.

Plussat: The staff were amazingly helpful. Every car is checked before entering the hotel so there is a feel of additional safety.

Plussat: We went here for two nights as part of our honeymoon and boy did they spoil us!! They gave us welcome chocolates fruit wine and then made up our bed with kissing elephants and our bath with flowers. It was beautiful!! Everyone was amazing .

Miinukset: Everything ! The fact that they really spoiled us for our honeymoon was amazing!

Miinukset: They made mistakes with the billing and charges every day for three days. They charged for the laundry extra 1400 bat with no reason, charge deposit extra 30000 bat, and claim they forgot to charge one night that was very strange. I have spend more than 45 minutes to check out...

Plussat: The hotel

Miinukset: The representative in the 11th floor lounge (a man). Very rude and very pissy

Miinukset: Upon check-in we were pushed to upgrade so we could have breakfast included. I've traveled all over Asia and haven't had to pay extra nonetheless made me feel like I was a peasant. The service was average. Tried to fill up the tub for my other half and there were pubic hairs floating around. The room was also cleaned better based on how much tip I left. I had great experiences at other Shangri-La hotels but this wasn't one of them.

Plussat: The breakfast was amazing along with the customer service!! The staff were very attentive, helpful, and welcoming. Would definitely go back!

Plussat: The security lady at the 1st floor entrance was so kind, truly felt welcomed. The hotel's pool and pool side service is excellent. The staff brings sunscreen, insect repellent, icy water, a few slices of melon and towels as soon as you get to the pool. The location is also decent and the hotel staff at the 2nd floor main entrance did an excellent job of getting us transportation and directing the drivers to the right places.

Miinukset: The condo next door is being constructed, so we had to bear a constant construction noise at the pool side, but it is not the hotel's fault. The room is not as clean as I would like. The carpet is a bit old and is stained. The room air condition fan noise is loud even at the lowest fan speed setting. The most of the hotel staff did an excellent job of providing good service, but noticed the land of thousand smiles is no where to be found with a few staff.

Plussat: Stayed at Horizon premire room, the room was spacious and they arranged a big bear for my baby. I was very touched by their wonderful service.

Miinukset: There was a bit weird smell in the room. It may have happened because of humid weather but the smell was like a homeless without shower for a month.

Plussat: Everything is perfect. Room is clean. I accidentally booked twin room, after two night, they changed us to a double room, although there was some misunderstanding, but things turn out okay. Very thoughtful hotel. The breakfast is so good with lots of variety. The pool is big and clean. Staff are all very helpful and smiling. The Chi Spa is excellent, every guest has its own little villa to keep private. Great location. The hotel maybe about 15mins walking distance to the old city, 10mins to the night market. To airport about 25mins(usually 150baht flat fee). I'd stay there again.

Plussat: Very good place in the future I be back again for sure I recommend to my friends

Miinukset: Everything is super good I really liked the service

Plussat: Super location and the rooftop pool!

Miinukset: The shower floods the floor and the bathroom.lighta are very dim.

Plussat: Nothing

Miinukset: They gave me a room next to the staff room and it was very noisy, i think this is not 5 star hotel, because the 5 starts hotel didn’t put the rubbish next to my room check the picture, also i have to take my luggages up in the check in also i have to take them down in the check out. I hate my experience in atr mai hotel

Plussat: Great customer service! Staff was amazing

Miinukset: Poor quality of rooms, we have been upgraded to the best room of the hotel which was big and cool looking but very strong smell of humidity.

Plussat: Located near some great places to eat, loved the deco. Staff very helpful. Food good and liked the gallery in the foyer

Miinukset: Pool water not clean

Plussat: Location and rooms were clean

Miinukset: Breakfast wasn’t great, beds not that comfy. Service wasn’t the best but this is in comparison to 5 star hotels I have stayed in. I wouldn’t at this is a 5 star hotel but it’s clean and does the job I suppose.

Plussat: Room and decor was really nice. Very clean, everyone helpful, breakfast was okay, not great. Nice rooftop pool.

Miinukset: Small gym.

Plussat: I loved all the art displayed in the room that being all the furniture inclieded, as well as accessories. THE over all design and cleanliness was amazing. Roof top pool has a great view.

Plussat: Very artistic environment. Good food. Most of all, GREAT LOCATION!!! So convenient to get around by walking distance! Lots happening around the hotel! A hotel I would recommend everyone to stay for 1st visit to Chiang Mai.

Miinukset: Room is too moist, and water from tap is yellowy. But everything else is great!

Plussat: The staff were very helpful and friendly. Breakfast buffet was great. Free bottled water daily.