Chiang Mai hotellit lähellä Tha Phae Gate

Plussat: Treated ourselves to a lovely hotel at the end of a months backpacking and Pingviman was a brilliant choice. The level of service and extras was amazing - walked you to your room, towels laid out at the pool,,wishing you a good day as you walked out, free shuttle to airport. We felt like special guests and the staff were so lovely. Pool was really nice and clean. Comfy beds. Huge rooms with jacuzzi bath. Without asking they offered us to keep using the facilities and store our bags till our evening flight. Breakfast was a good selection. Complimentary bikes offered. Provided us with insect repellent and thhe balcony had a screen door but we were not troubled by mosquitos at all.

Plussat: The Thai architecture style of the hotel was really nice and location was good and the room was great size and staff was really friendly.

Miinukset: The only bad point was no out look from the balcony.

Plussat: Beautiful hotel and incredibly friendly staff that go out of their way to make sure you have the most comfortable stay ever.

Miinukset: Beds were a little firm - but nothing to really complain about.

Plussat: The hotel has an excellent relaxing atmosphere, with a cool and clean pool in a center setting surrounded by trees giving shade, and adjacent to the dining room on one side, and fitness centre with shower and sauna on the other side. The dining options were excellent, offering western buffet breakfasts (cereals, egg multiple ways with bacon, and fillings for omelettes) as well as asian style breakfasts; coffee, tea and local fruit. Although it is located in the South West corner of the old city I had originally thought it might be an 'out of the way' location but I was completely wrong. There are in fact more cafes and restaurants (and ATMs) within 10 mins walking distance along Samlan Road and Bumrungburi Road than shown on Google Maps. Red Taxis (Songthaew) also pass frequently by the hotel and charge from 30 - 60 baht, depending on capacity and destination.

Miinukset: The hotel completely met and exceeded my expectations, so I have no major complaints at all. If you want to convert foreign currency to Baht the reception can do that for you, though it has to arrange for a bank rep to turn up to change your currency (there are currency exchange places in the city but I didn't find one close to the hotel). There are ATMs close by though.

Plussat: I liked every meal, the noodles and the omelets was perfect!

Miinukset: There was not the main meal of Chiang Mai, the Khao Soi

Plussat: Brilliant amenities and decoration. Extremely lovely staff and location.

Miinukset: Many insects.

Plussat: The bed was comfortable. Staff was all very friendly, beautiful swimming pool

Plussat: Very beautiful, very clean and good breakfast.

Plussat: Such a beautiful hotel! We felt like royalty. So calm and peaceful! Was a great place to go back to after a day exploring Chiang Mai! Absolutely loved it!

Plussat: Great room! Amazing pool

Plussat: The hotel room was beautiful and great pool. Photos do not do it justice! Great location and breakfast as well.

Plussat: Hyvä kokonaisuus

Miinukset: Aamupalasta puuttui leivän päällä käytettävät mm makkara, kinkku ja juustot

Plussat: No children under 12 Peaceful Amazing art and antiques Beautiful gardens, pool and property Excellent a la card breakfast Excellent room amenities

Miinukset: Stay in deluxe room The standard room a bit small for us On second visit changed to spacious deluxe room Bathroom bit small for chateaux reslais hotel

Plussat: The architecture, antiques, artifacts beautiful gardens and serene solitude. Great pool and close enough to walking street. Loved all the old wooden doors to your room and bathroom too.

Miinukset: Nothing loved it.

Plussat: Loved the hotel's landscaping and the deign of the facility. I've never seen a landscaping crew work as hard, and their efforts showed. Liked the pool a lot as well.

Miinukset: The staff's professionalism can really be improved. They weren't rude but They need to work on the little things. My wife asked the front desk for a list of the costs associated with the hotel's laundry service. The guy at the front desk says "it's found in the closet near the tv" (which it wasn't). This is supposed to be a five star hotel. Other places would apologize and quickly go find a list for their guests, instead of fault the blame on their guests. Additionally, there is no hair conditioner in the hotel's bathroom. I understand that some may not require this, but I'd be willing to bet a good portion of the hotel's guests do. You have to personally request conditioner from the hotel's maid service. Weird. And finally, their drink pool service has a lot to improve upon. I had to go to the hotel's other bar on the other side of the hotel to get drinks by the pool. On the last day of my stay, the hotel staff told me I could call that bar and they would deliver drinks over to the pool, but when I called, no one answered.

Plussat: Everything. Fine design facilities and a sea of calm in the center of Chiang Mai. Marvelous hotel. Very nice food at the restaurant with reasonable prices. No kids policy.

Miinukset: WiFi was a disaster. No fitness center.

Plussat: Location layout and decoration of hotel:quite superb. Very friendly staff.

Miinukset: Rooms are a bit dark.air con blows in your face at night.this type of air on system is very outdated.

Plussat: the ambiance of the resort is amazing. Landscaping is par excellence

Miinukset: room size

Plussat: I like it is so quiet and low key luxury in this hotel. The garden is elegant and very neat.

Miinukset: The breakfast is more westernized than I thought, not many tasty Thai options available. The room price is much higher than most hotels in ChiangMai.

Plussat: The property is magnificent, peaceful. A wonderful outdoor library to chill with a glass and a book. The staff is adorable and the food excellent. One of the best places done so far. Congrats!

Miinukset: Our driver took us for 2 days. He was really nice but not sure he had « guiding » experience as we did not get explanations or felt we stopped in very touristy shops. It would have been nice if I compare to previous travel experiences :) but again, really nice person.

Plussat: Relaxing atmosphere. Chill out time. Pool was lovely and warm. Food could not be better. Staff were outstanding.

Miinukset: Found the ongoing renovations were rather noisy at times close to the pool. The angle grinder and hammering were rather off putting. You had to pick your times at the pool for this reason.

Plussat: Overall appearance which was matched by excellent service - great planning day wn to the smallest details

Miinukset: Nothing I could think of

Plussat: Fabulously peaceful hotel right in the centre of town. Beautifully fitted out, helpful staff, lovely pool and gorgeous grounds. Child-free policy a huge benefit. Would definitely stay again.

Miinukset: Rooms are a little dark, with small windows and wide balconies; would be nice if the bar stayed open a little later, and breakfast finished a little later.

Plussat: Room, pool, massage service, location

Plussat: Coffee is nice and the breakfast items changes everyday. You can choose the egg dish, noodles and fried rice for free, great service.

Plussat: Very friendly and helpful staff.

Miinukset: Nothing.

Plussat: Nice basic accommodation. Extremely helpful staff.

Miinukset: Pool nice but in half shadow most of day

Plussat: The room was very attractive and well decorated, and the beds were firm and comfortable. We enjoyed having a patio by the pool. The staff were extremely nice and helpful. When we needed a tuk tuk to go to the night market, they went out to the street to find one for us. They also provide free nightly shuttles to the night bazaar and weekend shopping street, and free airport transfer. Most of all, we enjoyed the pool, which was clean, beautiful and peaceful. We would stay here again for sure.

Miinukset: The breakfast was too expensive and not really worth it. Even a cup of coffee was three times the price of a neighboring gourmet coffee house. The location of the hotel is right on the edge of the old town, next to a busy road, but it was still a very quiet and beautiful hotel.

Plussat: Location

Miinukset: I booked the hotel based on the reviews, but to my disappointment, it didn't impress me. The staff is nice, the location is good, that's all I can say the good things about the hotel. The hotel is not big, the setting is okay, the room is out dated, the food is the worst Thai food I ever had. So don't eat your dinner their, the complimentary breakfast is not bad. I am glad I stayed at the hotel for only one night.

Plussat: The overall experience was wonderful the staff were very polite and the rooms were very comfortable. The breakfast in the restaurant was delicious and dinner also. The pool is fab

Miinukset: Nothing

Plussat: We really liked this hotel, quite central.

Miinukset: Pool closes 7pm

Plussat: The food was good at the restaurant. Had breakfast, lunch and dinner there. Same menu for lunch and dinner but nice enough. Staff friendly and attentive. Pool nice. Rooms spacious and clean with comfy beds.. Transport to markets was very good each night. The location wasn't near any nice places to eat or any shopping.

Miinukset: The location wasn't great as no restaurants or shopping nearby but that can't really be changed.

Plussat: The staff were super friendly, polite and helpful.

Miinukset: Not enough sun around the pool

Plussat: Everything was amazing, loved it

Plussat: Perfect hotel, the food , service and the location were fabulous. Loved the aesthetics and even extended my stay here for 2 more nights!

Plussat: kasara room has a big size and good lounge service. It has even laundry service. Hotel location is near old town. And I've got a best massage in this Spa.

Miinukset: Foods were soso.

Plussat: Good environment just like other resort. Breakfast is great

Miinukset: Afternoon tea, forget to supplement tea bag coffee ....... kind of small thing however as 5 starts hotel should not make those mistakes

Miinukset: Shower water pressure is too low

Plussat: Staff were great . Pool attendant Tun was very attentive, Tara at reception was helpful and friendly, everything was clean , good location , gym, restaurant and pool were nice.

Miinukset: Room was a bit noisy from the road traffic and not as big as expected. Pool seats were so close to the pool , you got splashed from people playing/ swimming in the pool . Lawn mowing during the morning was annoying and loud . Apart from that , we had a good stay.

Plussat: Staff have heartful service mind. Especially Mr. Bun is excellent.

Plussat: The staff was exceptional. Very friendly, service oriented, especially of note was P and Joy who were in the restaurant.

Plussat: Quiet and very friendly staff

Plussat: The Chedi Chiang Mai was very tranquil with beautiful architecture and excellent personal service from the staff. The club suite rooms are stunning and very well equipped. We intend to return.

Miinukset: The club suite room was a little noisy due to its closeness to the road. However this should not put anyone off making a booking since everything else was excellent.

Plussat: Great location, very friendly staff, nice and modern design, quiet and pleasant atmosphere

Miinukset: Food in the restaurant is to expensive, no internet corner, just two laptops for all guest is to little, none offer for facilities around chang rai,

Plussat: the professionalism of the staff and the fact that they understood everything first time .... very very good.

Miinukset: only thing can think of is the aircon in the roojm probably needs rethinking.

Plussat: I have never stayed in a hotel that was that organized in every respect. I used to work as a consultant for hotels in my younger days, and this hotel can be used as an example of the "state of the art". Please note that I am quite critical but in this case it is difficult to identify "room for improvements".Leif

Miinukset: Prices for laundry much exceeds for which you can buy new clothes.

Plussat: The service, luxury and location were all as expected. The hotel is not new but is well maintained. The limited number of rooms made for an uncrowded peaceful stay

Plussat: I love how much attention to detail was takened in designing and running the hotel. The place actually looks as good as you see it in pictures. The location is excellent - along the Mae Ping River (giving it an added relaxing feel), yet right beside the night bazaar.

Miinukset: The overall service level was very good. However, the night manager was less than competent at addressing some minor complaints.

Plussat: Excellent service, staffs are always helpful. Very nice hotel with great food!

Plussat: spa, Rooms, Hotel Design, pool, Location not too far , tuk tuk anywhere for 30-40 THB from hotel

Miinukset: Room keys, too quiet and empty

Plussat: i liked the staff and the service,the location is convenient and the wood work is fantastic.

Miinukset: no

Plussat: Just amazing .. And every thing near by

Plussat: Environment is clean and quiet ,location is fine. Staffs are very polite. I got an thank you letter with chocolates by the hotel Manager. Surprise !

Plussat: pool although cold at first was clean and refreshing. food good quality and large selection

Miinukset: too much staff in your face

Plussat: 1_ reception employee are very helpfull. 2_ housekeeping are respectable.

Plussat: Lovely room as expected with the price, comfortable stay.

Miinukset: Massages and Spa usage was steeply priced for what you got. Swimming pool is freezing.

Plussat: The space and cleanliness in the room. The good service provided by the staff and management.

Miinukset: The sudden black out of the room. Limited choice in breakfast.

Plussat: Was a good breakfast and you got to pick what way you wanted your eggs in the morning. The room was lovely and comfortable.

Miinukset: My partner got some make up on the towel and they charged us 150 baht for it when we were checking out - bit of a downer and changed our reflection on the staff as there was hardly a pick of make up on it!! Wasn’t very pleased about this.

Plussat: Room is comfortable, spacious and clean. Staff are polite.

Miinukset: Air con is way too loud even on low fan mode. Hot cold shower mixer tap does not function properly making showering quite painful as it’s either too hot or too cold.

Plussat: The guy in the resturant remembered our coffee and food details from previous days was great feeling. Place was nice and clean for chian mai.

Miinukset: The noise from outside and hallway such as we could hear people checking in at midnight. No laundry. Need to be able to sign for the taxi receipt when you arrive not at the end.

Plussat: Well located- less than 10 min walk to the old town square ( entrance Thapae gate), night bazaar and restaurant/ bars. Hotel was extremely comfortable and staff very friendly. Loved the complimentary Oreos daily!

Miinukset: Wish there was an outdoor rooftop pool.

Plussat: Service was great