Cleveland hotellit lähellä Cleveland Public Library

Plussat: The hotel was clean.

Miinukset: The lighting was very poor. I think they went overboard with "save the planet" at the expense of the people who stay there. The prices in their restaurants was exorbitant.

Miinukset: Cost of food

Plussat: The location,view and amenities.

Miinukset: The cleaning chemical smell was very strong, I could not get used to it.

Plussat: Beautiful hotel. Clean room and bathroom. Bed was comfy enough. Beautiful views.

Miinukset: $32 to self park is a bit much on top of the $30 Ohio city/state bed taxes (?) made the final cost of the room $60 more than advertised. An emergency evacuation alarm went off during our stay and we were on the 15th floor. Thankfully it was a false alarm, but it wasn’t announced until like 15 min later. It panicked us a bit and some people walked down many flights of stairs.

Plussat: The location

Miinukset: The elevators are extremely slow.

Plussat: Everything

Miinukset: N/A

Plussat: We had a great view from our room! Was easy to find ! Would recommend this hotel to friends and family

Plussat: Nice place Professionnel and friendly staff Great view Clean and confortable room

Plussat: The area. It was central to most restaurants available

Miinukset: The parking across the street

Plussat: Great location, amazing staff and nice rooms!

Miinukset: I noticed a someone used and didn't flush the toilet when I first arrived. The toilet paper was folded, so cleaning crew had been there. I can only imagine it was one of them. Other than that, all was great!

Plussat: Location....View....Cleanliness

Miinukset: No...

Plussat: The room The view The service

Plussat: I love the location. Close to Convention Center and First Energy Stadium. Look forward to staying in July.

Miinukset: I would have thought some sort of continental breakfast would have been served for the cost of the hotel.

Miinukset: Rooms need updated

Plussat: It was close to everything we wanted to do.

Plussat: Everything! Beautiful property. I booked here after the Hampton Inn canceled my reservations at the last minute. They matched my price at the price I would have paid at the Hampton Inn but their property was far more exceptionally. Everything here was perfect. Would stay a hundred more times.

Miinukset: Everything was fantastic.

Plussat: The room was the wrong room i booked i payed for a lakefront view and they gave me a regular room . And wouldnt give money back

Miinukset: The room was the wrong room i booked . I am very unsatisfied about this stay . They refused to get me the room i booked and wouldnt refund the money

Plussat: Immediately when we first arrived it was fabulous service. We booked here last year for same event and that is why we returned. Our bellhop was so funny and so accommodating. Everyone is wonderful! Thank you!

Miinukset: Would love to have a coffee pot in the room.

Plussat: Quick check in. Nice room.

Miinukset: Booked a Lakeview room and received cityview room. Not awful, just not what I was expecting

Plussat: Good location

Miinukset: Overpriced extras

Plussat: The gym was amazing!!!!

Miinukset: Left over hair in the shower

Plussat: Location

Miinukset: No pool

Plussat: It was a great from the moment we checked in. Check in staff was great. Valet was great, bar and restaurant staff was great. The room had a great view

Plussat: Close walking distance to the convention center. Nice clean modern environment and friendly staff.

Miinukset: Thought the beds were going to be queens, they were more like fulls.

Plussat: The arcade is amazing.

Miinukset: The suites, although big aren’t designed efficiently. The front room is a complete waste despite how quaint it is.

Plussat: View, cleanliness, quiet, comfortable!

Miinukset: The toilet made a noise all night, no microwave in the room, only one garbage can and it’s in the bathroom, no parking, no valet, not enough wash cloths, no parking, otherwise it was very cool!

Plussat: It was beautiful and the staff was so nice!!!

Plussat: The location was the best. Hotel was beautiful inside.

Miinukset: I did not like that the wind could be heard very much when it blew! I did not like the no parking for the building! The parking garage was to be used at a rate that was outrageous to say the least. At least at the Hilton you get the discounted rate!

Plussat: The hotel was convenient to the popular areas and had a very nice upscale feel. The room was clean and tasteful and the bed was very comfortable.

Miinukset: The only negative comment I can make is the motion detected night light went off several times in the night.

Plussat: The VIP suite was nice with the Jacuzzi and walk-in shower. Everything was clean. Pizza place attached to the hotel was clutch after the Cavs game. Good experience overall other than check-in.

Miinukset: Arrived at 3PM for check-in and was told our room wasn't ready and they'd call us. Sat in the lobby/mall for 1-2 hours. After the rush, front desk asked if we were helped. We explained the situation and they gave us our room and free breakfast.

Plussat: The housekeeping staff I bet - we're extremely helpful and did a good job.

Miinukset: The people outside the front door that were asking for money a woman stood in front of the glass window while I had coffee asking for money a man came in and asked for $

Plussat: The location, size of the room

Miinukset: The room I ordered was supposed to have a view . And it didn't, the windows faced a brick wall. Carpet was not clean , no microwave in the room and the fridge was room temperature. Was a disappointing experience

Plussat: Peace and quiet

Miinukset: No cleaning service but it’s Due to Covid

Plussat: Cleaness

Miinukset: No

Plussat: Great location. Easily walk to baseball basketball and football. Lots of restaurants and bars near. Great place

Plussat: Hotel staff were super friendly and welcoming. The room was beautiful and very clean. We had a city view room and had no issues during out stay.

Plussat: It was close to the convention center for Wizard World. I was able to walk and not spend money on an Uber. The breakfast it the morning was delicious and convenient.

Miinukset: The carpet in the bedrooms looked out of date. The fitness center was small and not enough barbells in order for my friend and I to use them at the same time.

Plussat: valet parking was quick. comfy beds and clean.

Plussat: It is always a pleasure to stay here. Staff is amazing and very friendly. Rooms are very clean. We stay at this hotel every time we go to Cleveland. Everything is in walking distance. We appreciate the hospitality and will continue to do business!!

Miinukset: Nothing. This is a wonderful place.

Plussat: I liked the bed and shower and the cleanliness greets you at front entrance it was amazing

Miinukset: N/a

Plussat: Location was great for seeing a bit of the downtown as well as getting to the Rock and Roll Hall of Fame

Miinukset: It would be helpful if they identified the location for overnight parking at the time of the booking.

Plussat: I enjoyed the room. The mattresses are great for a good night's sleep. I usually wake up during the night. Between 4 am and 6 am every morning I am up. I slept in and woke refreshed. The temperature contol was also excellent. The adjustments to the temperature were almost immediate.

Miinukset: Some of the staff was not friendly at all. Housekeeping missed cleaning some things.

Plussat: The location was great, we were able to walk everywhere.

Miinukset: Our blind in our room was broken so it wasn’t able to go down which isn’t good for changing or trying to sleep. There were hairs in all the towels which is a little off putting. The breakfast was just eh, everything seemed like it had been sitting a long time which makes it look unappetizing, it just could have been better.

Miinukset: Didn’t want to pay $35 dollars for valet each night and there were no lots open, except for the Huntington lot at $40 a night. We chose to skip this stay.

Plussat: Central location. Easy walk to Rocket Mortgage Arena and nearby restaurants.

Miinukset: Could easily hear noise from room next door. No fridge in room.

Plussat: Great location for Downtown and RnRHoF

Miinukset: The beverages were overpriced

Plussat: Location and breakfast

Miinukset: We stayed two nights. The hotel forgot cleaning the room.

Plussat: It was close to where I needed to go

Miinukset: small rooms, shower had leak, no mini fridge/microwave, rude employees, there's also 40$ incident charge they don't tell you about that you probably won't get back. Awful stay but at least they didn't have bedbugs.

Plussat: Breakfast was ok. Several options

Miinukset: The bed was very uncomfortable and I had a bug crawling on me in the middle of the night

Miinukset: My room has not been cleaned for two days. Internet did not work for several days.

Plussat: location, valet parking was speedy and courteous

Miinukset: I expected more from the description of a room with a couch. One window--it was very dark room.

Plussat: An excellent location in the heart of downtown Cleveland. Comfortable rooms, friendly staff. Great for Progressive Field, R&R Hall of Fame.

Plussat: I very much appreciated the complimentary breakfast -- the selection was most excellent! I also liked that the plates, bowls, etc. are made out of compostable materials.

Miinukset: I'd like use of compostable dishes even more if there was evidence that the dishes are, in fact, being composted. since everything goes into the trash -- including uneaten food and recyclable plastic -- I believe the hotel can do more to use earth resources responsibly. although some guests won't participate in recycling plastic (eg: yogurt cups) and composting dishes, I'd like to have the opportunity to do so. some of the nicer hotels also asks guests to indicate whether they want to reuse towels and linens to save resources (water, heating fuel). I'd like to see the Hampton Inns adopt this practice. again, it shouldn't be a requirement, but offering the option saves resources and raises awareness about how we can reduce energy use.

Plussat: Room was dirty

Miinukset: Everything was nasty shower has mold

Plussat: Fitness center

Miinukset: Cleaning. For the price, one would expect cleaning staff to call and ask if we needed anything if they weren't going to clean the room.

Plussat: The friendliness of the staff both at check-in and the valet were outstanding

Miinukset: Nothing at all the staff was very accommodating to any and all requests and for information and places to eat or anything else that we were looking for

Plussat: The woman handling the check-ins was great. Very friendly and accommodating.

Miinukset: The beds in the Westin are just not as comfortable as they use to be. Hard. My first room had tissue and hair in the toilet. The second room had hair on a towel.

Plussat: The air conditioner.

Miinukset: My Husband wanted to do something nice for our birthday, his is 6/23 and mine is 6/21, so we thought we would get a nice room to get away for a day. Before Covid I would always preclean the room this is something I have done on a regular basis. I found hair in the shower on two walls, on the floor of the shower, and under the toilet seat was so much urine it was just nasty. The refrigerator was warm and something was on the bathroom wall and we were hoping it wasn't blood. We both were just disappointed in the room.

Plussat: Allows dogs

Miinukset: Front desk staff is unhelpful, rude and unprofessional. Hotel looks old and grimy.

Plussat: When we arrived our room did not appear to be clean like it has been in the past. The bed was made, but the trash cans were still outside of the room with trash in them. The next day we left for breakfast and was gone most of the day only to come

Miinukset: Continued. Meet housekeeping in the hall. She was a little rude asking if we wanted our room “cleaned or what?!?”

Plussat: The staff were wonderful

Miinukset: Parking $32 and dirty. Public areas, elevator etc filthy

Plussat: Location

Miinukset: Attention to detail is lacking, especially in Housekeeping. I had some issues with the cleanliness of my room upon arrival.

Plussat: My bed was amazing

Miinukset: I booked a room for my guy for his birthday and the card they left him implied that we where a gay couple my name is manly sounding so they put mr.lee and mr.Henderson

Miinukset: No snacks

Plussat: The location and staff

Miinukset: The room were incredibly dirty. We switched twice and I found hair on the bed, fingernail clipping on the table etc.

Plussat: I always stay here when in Cleveland. The staff are esp[ecially friendly, the room service is fantastic, and the free shuttle taxi within 5 miles is a lifesaver.

Miinukset: I didn't like the bedpost that stuck up and always seemed to catch my thigh.

Miinukset: After making my reservations online, I went to the front desk to check in. The Extremely rude desk clerk informed me should could not find the reservation, apologized that they were booked up and said there was nothing she coudl do. I showed her my reservation I had printed out and she said she still could not find the reservation and nothing she could do. This went on for more than a few minutes. Finally a manager found my reservation, they had my last name as my first and first as my last. The manager was polite, but did not make up for the rude clerk. Of all the people I saw while I was at the front desk for check in and check out, I would say about 80% were there to complain.

Plussat: Loved the location

Miinukset: The staff were wonderful and gave us a gr8 view, however, it wasn’t so good when the young ones were partying below until all hours. Next time we will specify put us up high and in the back of the hotel.

Plussat: The hotel was very modern, and the gym was the best hotel gym I’ve ever seen. Would highly recommend this place!

Plussat: room looked nice

Miinukset: it was loud, the sink was clogged and barely drained, the shower had horribly low water pressure, and the shampoo dispenser didn't work

Plussat: Great hotel and location

Miinukset: Parking was expensive

Plussat: I liked the location of the hotel and it was very clean.

Plussat: the location

Miinukset: The rooms where not available at 3pm for us to check in, we had a wedding reception on May 26 at 630 and our room was not ready not even around 5. The charge us for breakfast even thou it was included on our package. The receptionist was rude. THE WORST

Plussat: The location was pretty cool. Location is near several tasty restaurants down in the Flats. Have a patio area that is really cool to sit out and watch the Lake.

Plussat: great location

Miinukset: we faced the river and it was very loud until about 2am

Plussat: Location.

Miinukset: Staff and bathroom in room.

Plussat: The staff was friendly

Miinukset: Everything was great

Miinukset: I didn't like the view in my room. Everything else was beautiful.

Plussat: Can't get a better location if you are looking for an east bank experience. Hotel is modern and nice. Great party stop for before and after a good night out.

Miinukset: Missing a little of the elegance of the other historical CLE hotels. Cab or shuttle ride to the Casino or East 4'th.

Plussat: I love everything about the hotel and would love staying again

Miinukset: N/A

Miinukset: I did not like that I had to wait 30 minutes to an hour for my room to be ready I arrived at 5:30 I finally got my room at 7 & didn't even receive a call that it was ready I had to call them .

Plussat: The location, ample parking for a decent rate. The shuttle is an awesome perk that will take you anywhere within 1 mile of the hotel, which is most of the downtown area!

Plussat: Location was great--downtown right near Progressive field. Walking distance to plenty. Check in and out were super easy. Staff very nice and polite. Easy in & out parking. Quieter than I thought--windows very well insulated.

Miinukset: Room was a bit worn, but no big deal.

Miinukset: I had a nice stay there . but had problem with the room i wanted

Plussat: Was centrally located

Miinukset: Our toilet flooded the bathroom and it took over an hour to get us moved to another room. The new room was not as clean and had broken things -tv remote. the parking was 21.60 which was not stated and 5 dollars over the listed max price.

Miinukset: Only thing that sucked was the breakfast

Plussat: No breakfast

Miinukset: Nice hotel

Plussat: Housekeeping was nice and fast. Location was great Quiet Loved the amount of privacy

Miinukset: Pool was cold About 10 drunk people in the hot tub when we tried to use it

Plussat: Location

Miinukset: Paying for parking

Plussat: Nothing

Miinukset: Paid parking after paying so much for a room, no complimentary breakfast, rude staff, room was not stainless, bathroom does not have good place holder for clothes.

Plussat: The hotel was convenient to downtown and the interstates.

Miinukset: The steep price of parking per night ($20) was much more than center-downtown parking garages. Additionally, there was a "service dog" that was not tended to for much of the night while the owners were out partying.

Plussat: Location to the ballpark was key for me.

Miinukset: no

Plussat: Good price, nice TV in room, big clean rooms, not so far from center

Miinukset: Too much noise from the generator in the room where I slept. They did transfer me to another room, however. Also avoid the rooms by the elevators and the ice machines - noise is unbearable.

Plussat: It was nice and clean and offered a downtown shuttle service, and the breakfast buffett was great