Cleveland hotellit lähellä Horseshoe Casino

Plussat: It was easy and delightful!

Miinukset: That you charge for parking!

Plussat: Staff was really helpful and great location to the stadium.

Miinukset: Nothing I didn’t like about the place.

Plussat: The view was amazing

Miinukset: Would like if breakfast was included

Plussat: Room Service. Pillows

Miinukset: When we checked in we asked to be upgraded they told us it would be $350 a night I thought they meant $350 a night it turned out to be $550 a night which was out rages I was very disappointed the room was definitely not worth that kind of money

Plussat: Nothing

Miinukset: Everything

Miinukset: I spent 3 nights, each day our room was not cleaned til after 4pm, when we had returned to the room to relax , it was ok but not great service.

Plussat: The view was fabulous. My girlfriend like the art work, with the various Cleveland street names.

Plussat: New,Clean good location

Miinukset: Parking price is a little high

Plussat: The view from the room was excellent and we liked the fact that there were two bars in the hotel as well as lots of things within walking distance.

Miinukset: We specifically booked a king size room with a view and also thought we were getting breakfast with our paid reservation, as it says, "Breakfast is included in the final price". However, when we got there, we realized we had been given a queen room. My partner tosses and turns a lot in the night, so even though the bed was comfortable, it was not the right size we had requested. And then the next morning we were informed that breakfast was not included with the room or in the price we paid, and we had to make other plans to find a breakfast spot open on Labor Day morning. Not happy with this at all given what we paid for the room.

Plussat: Everything was great

Miinukset: It was dusty. Dust was in the air when we opened the curtains and you could see it in the alarm clock

Plussat: The beds were clean & comfortable plus the pillows were thick & wide. The staff was welcoming & friendly. We stayed on the 24th floor overlooking Lake Erie, the airport & the rock n rock hall of frame. The view plus room was amazing.

Miinukset: The breakfast buffet was great but along the gift shop snacks were very pricey.

Plussat: room was big. 15 minute walk to first energy stadium and rock n roll hof

Miinukset: we had to wait over 1.5 hours for a room to be ready after the 4:00 pm check in time.

Plussat: Everything was awesome!!!

Plussat: Breakfast was great. Location was good. Gal that checked us in was very helpful.

Miinukset: Didn't like that we had to Valet our vehicle. There was no sign visible directing us to where other parking was located. I felt that the hotel was making us use the valet service and because of this the hotel should have covered the fee for valet.

Plussat: Great downtown location. The 1-bedroom suite was very spacious and it wasn't fill with extraneous furniture. The suite was clean and well maintained. The included breakfast was very good, also.

Miinukset: An added $36 per night for valet parking. This cost was not revealed until after our reservation was confirmed. Thankfully, there was a city parking lot right in front of the hotel that only cost us $16 for our overnight stay.

Plussat: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!

Miinukset: None

Plussat: The staff were so helpful and pleasant. Everyone spoke with a lovely smile.

Miinukset: The buffet breakfast was just ok. Kind of the standard paper plate plastic silverware thing. Which compared to the rest of the spectacular experience was disappointing

Plussat: Perfect location. Very nice, comfortable room. Wonderful staff!!!

Plussat: The location was perfect, right next to the popular 4th Street and all the restaurants/bars we wanted to go to. Vallet was pricey but worked out good for us since we could come and go as we please. The hotel bar and entertainment room was very big and inviting. Our room was decently large with a small kitchen but full size refrigerator. The room had a couch and good sized tv. The air conditioning ran constantly but kept our room at our desired temp.

Miinukset: We were unhappy with our bathroom. Some friends of ours were staying here as well and they had a newly updated walk in tile shower. Our room, though being in my mind the most desirable (top floor corner room) had an old acrilic bath tub and a tub surround that belonged in a 1989 mobile home. The toilet was loose from it's flange and had caulking caked around it. There was obvious signs of a lack of thorough cleaning in the bathroom (hair, not from us, still remaining under the soap shelves, and built up residue in certain areas.) There was an old bathroom fan that had so much lint on it that it looked like it could catch on fire at any moment. There was also a new, large vent unit next to it that gave off good light but offered no sound distraction, seeing as the bathroom is feet away from the bed this was a turn off. The elevators were rather small, not that that is an easy fix, and had cracked floor tile. I didn't double check but I believe they charge you for gym use which is extremely strange if it's true. We stayed there for our 9th anniversary and I made that known in the comments when we checked in. The most they did for us was 1 free dr.pepper and 1 free bottled water. Not that I really expected anything for free but for the last few years most hotels have at least provided Champaign and a card which really can make the stay sometimes, and costs them about $15. That small display of gratuity will make people really appreciate the hospitality.

Plussat: The rooms are large and clean. Full size fridge and coffee machine were a welcome addition. Bed was comfortable.

Miinukset: Valet parking was over priced at $36.00 a night. I parked across the street and paid $12.00.

Plussat: Loved every thing about it

Miinukset: Great hotel in the heart of everything. Will.stay here again

Plussat: It's location and it's mix of old and new.

Miinukset: No

Miinukset: Water was turned off when I arrived and then brown water when it was turned back on at 8 PM. Nothing offered in response. No happy hour offerings that are typical of other Residence Inns, FYI.

Plussat: Friendly, helpful doormen. Excellent bellhop. Friendly, proactive concierge. Nice restaurant.

Miinukset: Overall accommodations required updating.

Plussat: The hotel was lovely...It’s a Ritz!! The room was spacious, room was clean, food was great. View of Lake Erie was gorgeous! Loved it.

Miinukset: My only “negative” is that it was soooooooooooo expensive. It was our last stop on a cross country drive & my husband really wanted to stay here. Had I been alone, I NEVER WOULD HAVE PAID THE >$750 (plus pet fee) for the room.

Plussat: Everyone was very helpful and knowledgeable about my stay.

Miinukset: There was nothing not to like, everything was wonderful.

Plussat: VERY dog friendly...they helped us with our small dog in a pinch.

Plussat: Views were great, the bed was super comfy, and the room was very clean.

Miinukset: We aren't rich, so the price seemed a little steep.

Plussat: Location

Miinukset: Second floor lobby makes check in and out more difficult Especially when you have to walk through the arcade to get to the other end of hotel to your room.

Plussat: The building is amazing, location great,

Miinukset: When me and my family arrived we were told our room was not available. That they could give us ( family of 4) a room with 1 bed and a cot. After relaying my disapproval and taking to manager they gave us a room with 2 full beds( too small) and a view of a brick wall ( we booked a city view)

Plussat: The location, the modern amenities, the giant windows, the history of the location. Great service- front desk, bell, and valet were excellent.

Miinukset: The weddings limited our access through the hotel. The bed seemed old, made a lot of creaky sounds.

Plussat: Location

Miinukset: Parking prices

Plussat: We only stayed one night but the location was great, felt really central. Lots of restaurants around. Walking distance to the Rock and Roll Hall of Fame. The hotel is located in a beautiful shopping arcade. Friendly staff.

Plussat: Location! Walking distance to major attractions!

Miinukset: Early check-in would cost $45

Plussat: Location on 4th and Superior is within walking distance to downtown destinations.

Plussat: Great hotel straight in city centre. Very nice style! Good breakfast and large room.

Plussat: The bed wasn’t the best. No mattress pad and small pillows.

Miinukset: The noise was more than a bit bothersome

Plussat: The staff was wonderful and we were in walking distance of everything we needed to get to, so the location was amazing. I was given a delicious cocktail on check-in which was unexpected and fun.

Miinukset: We were put in a room next to the parking garage and had to hear the honks from people locking their cars/car alarms all morning (we had a late night out at a concert and were not able to sleep in). The room service food quality was also very poor.

Plussat: Super nice staff! Beautiful building.

Miinukset: Nothing

Plussat: The room is spacious and the pillows are soft

Miinukset: The bed is very uncomfortable

Plussat: Room, staff, location, and cleanliness.

Miinukset: I have no unfavorable observations to make about this hotel.

Plussat: Hallway smelled like an inexpensive motel but not the room. Public spaces looked rundown but room better.

Miinukset: See above

Plussat: The rooms are great with high ceilings and. Wood floors. Breakfast was good. Friendly service.

Miinukset: No swimming pool

Plussat: Location was within walking distance to everywhere we wanted to go Rock n Roll Hall of Fame, stadium,restaurant and casino.

Miinukset: Trouble using the elevator. Didn’t realize it was like a door key!

Plussat: Great location for what I needed, train to airport, Progressive Field and R/R Hall of Fame. Breakfast was good, Happy hour was nice.

Plussat: The room was very spacious with high ceilings. Very nice older hotel.

Plussat: The room was spacious. The bed was very comfortable. The room had nice amenities. The bathroom was clean and the shower was nice. The breakfast was more than I was expecting. Try the pancake maker. Very cool! Located near many CLE attractions.

Miinukset: The toiletries were very fragrant. It was a bit over powering. I left my body wash at home and that was a bad idea, since I’m sensitive to strong scents. Not a big deal, just be expectant.

Plussat: The breakfast was phenomenal! The lady at the front desk was very outgoing and provided us with water.

Plussat: The room was surprisingly large.

Miinukset: Great room, great experience!

Plussat: Expectation were exceeded when it came to location, staff, service, happy hour and breakfast. Room size, room contents and view were impressive. Will stay here again. Only negative was the elevators.

Miinukset: Elevators were too small and slow-ish.

Plussat: Awesome location right near everything. Beautiful building with great architecture.

Miinukset: Nothing. Excellent all around.

Plussat: Big guest room with hardwood floor...nice

Miinukset: Cheese omelet was a little dry and could have been hotter.